Data Manager crash

Has anyone experienced the Data Manager client crashing when performing an operation such as matching on a large set of data?  Is this a server-side problem, or a client-side problem?  A known bug perhaps?  Or a misconfiguration somewhere....  Any input would be appreciated.

Hi Harrison ,
This seems to be memery problem only cause every rule in matching will be counted as 1 step . so if you are matching 10 records with 5 rules , then MDM have to perform 50 steps . This will give you an idea for load on MDM .
The solutions you can try is that running Matching in the night in production , this is even what we are doing .
Currently only you would be logged in test environment but running merging in night on remote server will help . Moreover , this will be problem only in initial phase cause later
If there still problem with required suggested hardware , then have to raise an oss message .
Hoep this help sa little ,
- An

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  • Import Manager Crash

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  • Adobe Application Manager crashes

    Application Manager crashes each time I try to update or download to install. I have tried Adobe Creative Suite Cleaner Tool & reinstalling AAM. System is 10.6.8. Have previously had no issues & have downloaded 5 programs & updates. I believe I have tried all the fixes in the forum that I can find. I'm trying to download & install Edge.
    Error Codes below:
    Process:         PDApp [2771]
    Path:            /Applications/Utilities/Adobe Application Manager/core/Adobe Application Manager.app/Contents/MacOS/PDApp
    Identifier:      com.adobe.PDApp
    Version:         7.0.0.189 (7.0.0.189)
    Code Type:       X86 (Native)
    Parent Process:  launchd [137]
    Date/Time:       2013-01-02 10:37:08.626 -0500
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          65074 sec
    Crashes Since Last Report:           21
    Per-App Interval Since Last Report:  4098 sec
    Per-App Crashes Since Last Report:   16
    Anonymous UUID:                      6FA0A8C3-E1A0-4F69-A005-D948C8BC4E20
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  2  Dispatch queue: com.apple.root.default-priority
    Application Specific Information:
    abort() called
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x92ed3afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x92ed4267 mach_msg + 68
    2   com.apple.CoreFoundation                0x900ec2df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x900eb3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x900eb1f1 CFRunLoopRunInMode + 97
    5   com.apple.HIToolbox                     0x90938e04 RunCurrentEventLoopInMode + 392
    6   com.apple.HIToolbox                     0x90938bb9 ReceiveNextEventCommon + 354
    7   com.apple.HIToolbox                     0x90938a3e BlockUntilNextEventMatchingListInMode + 81
    8   com.apple.AppKit                        0x981b5595 _DPSNextEvent + 847
    9   com.apple.AppKit                        0x981b4dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    10  com.apple.AppKit                        0x981771f3 -[NSApplication run] + 821
    11  com.apple.AppKit                        0x9816f289 NSApplicationMain + 574
    12  com.adobe.PDApp                         0x00006912 0x1000 + 22802
    13  com.adobe.PDApp                         0x00002655 0x1000 + 5717
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x92efa382 kevent + 10
    1   libSystem.B.dylib                       0x92efaa9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                       0x92ef9f59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                       0x92ef9cfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                       0x92ef9781 _pthread_wqthread + 390
    5   libSystem.B.dylib                       0x92ef95c6 start_wqthread + 30
    Thread 2 Crashed:  Dispatch queue: com.apple.root.default-priority
    0   libSystem.B.dylib                       0x92f410ee __semwait_signal_nocancel + 10
    1   libSystem.B.dylib                       0x92f40fd2 nanosleep$NOCANCEL$UNIX2003 + 166
    2   libSystem.B.dylib                       0x92fbbfb2 usleep$NOCANCEL$UNIX2003 + 61
    3   libSystem.B.dylib                       0x92fdd6f0 abort + 105
    4   libstdc++.6.dylib                       0x902a1fda __gnu_cxx::__verbose_terminate_handler() + 433
    5   libstdc++.6.dylib                       0x902a017a __cxxabiv1::__terminate(void (*)()) + 10
    6   libstdc++.6.dylib                       0x902a01ba __cxxabiv1::__unexpected(void (*)()) + 0
    7   libstdc++.6.dylib                       0x902a02b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
    8   libstdc++.6.dylib                       0x902a0658 operator new(unsigned long) + 101
    9   libstdc++.6.dylib                       0x90285e68 std::string::_Rep::_S_create(unsigned long, unsigned long, std::allocator<char> const&) + 132
    10  libstdc++.6.dylib                       0x90286a23 std::string::_Rep::_M_clone(std::allocator<char> const&, unsigned long) + 45
    11  libstdc++.6.dylib                       0x90286b9c std::string::reserve(unsigned long) + 66
    12  libstdc++.6.dylib                       0x90286f5d std::string::append(std::string const&) + 63
    13  ...M.AdobeUpdaterCoreFramework          0x1a40d9b7 esd::XMLDocumentNode::AppendElementData(std::string const&) + 27
    14  ...M.AdobeUpdaterCoreFramework          0x1a40d650 esd::ExpatDOMBuilder<esd::XMLDocumentNode>::OnCharacterData(void*, char const*, int) + 92
    15  ...M.AdobeUpdaterCoreFramework          0x1a56ab88 doContent + 4104
    16  ...M.AdobeUpdaterCoreFramework          0x1a56acc7 contentProcessor + 45
    17  ...M.AdobeUpdaterCoreFramework          0x1a5661be XML_ParseBuffer + 83
    18  ...M.AdobeUpdaterCoreFramework          0x1a454107 esd::ExpatDOMBuilder<esd::XMLDocumentNode>::ParseFile(std::string const&, bool) + 335
    19  ...M.AdobeUpdaterCoreFramework          0x1a4b8dcd JournaledXMLFile::Load(void*) + 195
    20  ...M.AdobeUpdaterCoreFramework          0x1a4850ac UpdateTracker::UpdateTracker(esd::CESDAspki*, std::string const&, bool) + 382
    21  ...M.AdobeUpdaterCoreFramework          0x1a484f29 UpdateTracker::UpdateTracker(esd::CESDAspki*, std::string const&, bool) + 41
    22  ...M.AdobeUpdaterCoreFramework          0x1a4633fa UpdaterCoreImpl::UCInitialize(E_UCErrorCode&, char const*, char const*, char const*, char const*, char const*, E_AdobeAppManagerMode, char const*) + 3320
    23  ...M.AdobeUpdaterCoreFramework          0x1a481528 UCInitialize + 158
    24  CCMNative.dylib                         0x19c87f78 UpdaterCoreLibInterface::UCInitialize(char const*, char const*, char const*, char const*, char const*, E_AdobeAppManagerMode, char const*) + 92
    25  CCMNative.dylib                         0x19c85a82 UpdaterCoreHelper::UCInitialize(E_UCErrorCode&, ErrorInfoStruct&) + 324
    26  CCMNative.dylib                         0x19c8656c UpdaterCoreHelper::UCGetPreferences(char**, E_UCErrorCode&, ErrorInfoStruct&) + 34
    27  CCMNative.dylib                         0x19c9d4f2 ProductUpdateSession::UCGetPreferences(OSXMLParser*) + 314
    28  CCMNative.dylib                         0x19ca3d41 ProductUpdateSession::PerformOperation(std::string const&, OSXMLParser*, char*&) + 161
    29  CCMNative.dylib                         0x19ca3cd6 ProductUpdateSession::PerformOperation(std::string const&, OSXMLParser*, char*&) + 54
    30  CCMNative.dylib                         0x19c8ad93 NativeSession::processAction(OSXMLParser*) + 365
    31  CCMNative.dylib                         0x19c03fef PerformSessionJob(MessageObject const&) + 379
    32  CCMNative.dylib                         0x19c80112 Applet::registerAppletCallback(char const*, char* (*)(MessageObject const&)) + 222
    33  CCMNative.dylib                         0x19c7ff89 Applet::executeMethodWithMessage(MessageObject&) + 147
    34  CCMNative.dylib                         0x19c0e7a2 processMessage + 115
    35  com.adobe.PDApp                         0x0000fd72 0x1000 + 60786
    36  com.adobe.PDApp                         0x00003538 0x1000 + 9528
    37  com.adobe.PDApp                         0x0000ddfa 0x1000 + 52730
    38  com.apple.CoreFoundation                0x90128ead __invoking___ + 29
    39  com.apple.CoreFoundation                0x90128e18 -[NSInvocation invoke] + 136
    40  com.apple.Foundation                    0x93f70388 -[NSInvocationOperation main] + 296
    41  com.apple.Foundation                    0x93e7fb5a -[__NSOperationInternal start] + 705
    42  com.apple.Foundation                    0x93f700bb ____NSOQSchedule_block_invoke_2 + 119
    43  libSystem.B.dylib                       0x92f07a24 _dispatch_call_block_and_release + 16
    44  libSystem.B.dylib                       0x92ef9cf2 _dispatch_worker_thread2 + 228
    45  libSystem.B.dylib                       0x92ef9781 _pthread_wqthread + 390
    46  libSystem.B.dylib                       0x92ef95c6 start_wqthread + 30
    Thread 3:
    0   libSystem.B.dylib                       0x92f01aa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x92f0175e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x92f033f8 pthread_cond_wait$UNIX2003 + 73
    3   com.adobe.ape.engine                    0x1433589f APXGetHostAPI + 2633967
    4   com.adobe.ape.engine                    0x140c6d9f APXGetHostAPI + 83439
    5   com.adobe.ape.engine                    0x1433598e APXGetHostAPI + 2634206
    6   com.adobe.ape.engine                    0x143359f7 APXGetHostAPI + 2634311
    7   com.adobe.ape.engine                    0x14335b16 APXGetHostAPI + 2634598
    8   libSystem.B.dylib                       0x92f01259 _pthread_start + 345
    9   libSystem.B.dylib                       0x92f010de thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                       0x92f01aa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x92f0175e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x92f033f8 pthread_cond_wait$UNIX2003 + 73
    3   com.adobe.ape.engine                    0x1433589f APXGetHostAPI + 2633967
    4   com.adobe.ape.engine                    0x140c6d9f APXGetHostAPI + 83439
    5   com.adobe.ape.engine                    0x1433598e APXGetHostAPI + 2634206
    6   com.adobe.ape.engine                    0x143359f7 APXGetHostAPI + 2634311
    7   com.adobe.ape.engine                    0x14335b16 APXGetHostAPI + 2634598
    8   libSystem.B.dylib                       0x92f01259 _pthread_start + 345
    9   libSystem.B.dylib                       0x92f010de thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                       0x92ed3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x92f016e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x92f305a8 pthread_cond_timedwait_relative_np + 47
    3   com.adobe.ape.engine                    0x14335867 APXGetHostAPI + 2633911
    4   com.adobe.ape.engine                    0x1434ea5e APXGetHostAPI + 2736814
    5   com.adobe.ape.engine                    0x1433598e APXGetHostAPI + 2634206
    6   com.adobe.ape.engine                    0x143359f7 APXGetHostAPI + 2634311
    7   com.adobe.ape.engine                    0x14335b16 APXGetHostAPI + 2634598
    8   libSystem.B.dylib                       0x92f01259 _pthread_start + 345
    9   libSystem.B.dylib                       0x92f010de thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                       0x92ed3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x92f016e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x92f305a8 pthread_cond_timedwait_relative_np + 47
    3   com.adobe.ape.engine                    0x14335867 APXGetHostAPI + 2633911
    4   com.adobe.ape.engine                    0x144c3f88 APXGetHostAPI + 4265944
    5   com.adobe.ape.engine                    0x1433598e APXGetHostAPI + 2634206
    6   com.adobe.ape.engine                    0x143359f7 APXGetHostAPI + 2634311
    7   com.adobe.ape.engine                    0x14335b16 APXGetHostAPI + 2634598
    8   libSystem.B.dylib                       0x92f01259 _pthread_start + 345
    9   libSystem.B.dylib                       0x92f010de thread_start + 34
    Thread 2 crashed with X86 Thread State (32-bit):
      eax: 0x0000003c  ebx: 0x92f40f39  ecx: 0xb0101c0c  edx: 0x92f410ee
      edi: 0xa0314b30  esi: 0xb0101c68  ebp: 0xb0101c48  esp: 0xb0101c0c
       ss: 0x0000001f  efl: 0x00000247  eip: 0x92f410ee   cs: 0x00000007
       ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037
      cr2: 0x4b83d090
    Binary Images:
        0x1000 -    0x4bff3 +com.adobe.PDApp 7.0.0.189 (7.0.0.189) <714DB7A7-1355-39CF-B862-A15C97D5991A> /Applications/Utilities/Adobe Application Manager/core/Adobe Application Manager.app/Contents/MacOS/PDApp
       0x56000 -    0x5dffb +com.adobe.ape.shim 3.4.0.25376 (3.4.0.25376) <9EE70820-4EC3-178A-30C8-06901D935FB3> /Applications/Utilities/Adobe Application Manager/core/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
      0x509000 -   0x606ff3 +AdobePIM.dylib 7.0.0.189 (7.0.0.189) <6ECCF43C-A762-3D5A-AFA7-1520E29288DA> /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
      0x61c000 -   0x6a0fe7  com.apple.xquery 1.3 (29) <0EFFFCF7-0D0C-1B80-7803-BE6125FBE1BE> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
      0x6c7000 -   0x71bffb +com.adobe.ape 3.4.0.25376 (3.4.0.25376) <FBEBA196-DDFC-9B05-440A-1F958439AE2D> /Applications/Utilities/Adobe Application Manager/core/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/adbeapecore
    0x1407d000 - 0x14fc5ff3 +com.adobe.ape.engine 3.4.0.25376 (3.4.0.25376) <96667959-C06E-7991-A74F-C84FDE0D7838> /Applications/Utilities/Adobe Application Manager/core/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/Libraries/adbeapeengine.bundle/Cont ents/MacOS/adbeapeengine
    0x151c1000 - 0x15276fe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
    0x15515000 - 0x15519ff3  com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <E9CB576C-283B-1DB2-0C69-E7C914BD7922> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/C ontents/MacOS/AudioIPCPlugIn
    0x1551e000 - 0x15524ff7  com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f14) <38E3C1A4-84E4-C105-B55F-8FC4C154036D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
    0x187f1000 - 0x187fffe7  libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <07211458-FD06-9FEF-3DF4-2E5F0304D4BC> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    0x18803000 - 0x18815ff7  libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <8D606435-1A3C-FE0B-824A-1386809FFFF5> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    0x19bff000 - 0x19e91ffb +CCMNative.dylib 7.0.0.193 (7.0.0.193) <6FAFEFEC-92B8-368C-87AB-8C1BC1E5554A> /Applications/Utilities/Adobe Application Manager/CCM/CCMNative.dylib
    0x1a400000 - 0x1a71afe7 +com.adobe.AAM.AdobeUpdaterCoreFramework UpdaterCore 7.0.0.27 (7.0.0.27) <6B4873FA-9046-3CCA-B0FB-B4EF7281949C> /Applications/Utilities/Adobe Application Manager/UWA/UpdaterCore.framework/Versions/A/UpdaterCore
    0x1a83a000 - 0x1aa11ff3 +adobe_oobelib.dylib 7.0.0.27 (7.0.0.27) <834A0967-922C-39A5-B5B4-4FD672C26BC6> /Applications/Utilities/Adobe Application Manager/P6/adobe_oobelib.dylib
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
    0x9001a000 - 0x9001aff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
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    0x900af000 - 0x9022afe7  com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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    0x9022c000 - 0x90230ff7  libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
    0x90231000 - 0x90255ff7  libJPEG.dylib ??? (???) <C43FD809-08B6-629D-8980-D7B0ECEA20A9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
    0x90256000 - 0x902c0fe7  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
    0x90353000 - 0x90355ff7  libRadiance.dylib ??? (???) <5F803B4A-B294-BA94-FB68-E8756EE41B20> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
    0x90356000 - 0x903acff7  com.apple.MeshKitRuntime 1.1 (49.2) <F1EAE9EC-2DA3-BAFD-0A8C-6A3FFC96D728> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitRuntime. framework/Versions/A/MeshKitRuntime
    0x903ad000 - 0x903b1ff7  IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x903b2000 - 0x903b2ff7  com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x905d8000 - 0x90630fe7  com.apple.datadetectorscore 2.0 (80.7) <18C2FB6A-BF60-F838-768C-0306151C21DA> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
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    0x98154000 - 0x9816cff7  com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
    0x9816d000 - 0x98a50ff7  com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x98a51000 - 0x98a82ff7  libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    0x98a83000 - 0x98b30fe7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
    0x98c6d000 - 0x98c8dfe7  libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
    0x98d08000 - 0x98d4fffb  com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/CoreMediaIOSer vices
    0x98ecc000 - 0x98ecfff7  libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXType.A.dylib
    0x98ed0000 - 0x98f20ff7  com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
    0x98f21000 - 0x99710557  com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
    0x99711000 - 0x997cdfff  com.apple.ColorSync 4.6.8 (4.6.8) <920DD017-8B41-7334-E554-A85DB99EBD5A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
    0x997ce000 - 0x99808ff7  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <A6C207E3-7B42-926D-9C93-BE3F50B92496> /usr/lib/libcups.2.dylib
    0x99809000 - 0x9990bfef  com.apple.MeshKitIO 1.1 (49.2) <34322CDD-E67E-318A-F03A-A3DD05201046> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitIO.frame work/Versions/A/MeshKitIO
    0x9990d000 - 0x99a3affb  com.apple.MediaToolbox 0.484.60 (484.60) <A7FE2739-64A7-40EB-A6E7-69FBCE3C87D4> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
    0x99a3b000 - 0x99a3cff7  com.apple.TrustEvaluationAgent 1.1 (1) <8C570606-D77C-738E-7148-6B28846F0B3C> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
    0x99a3d000 - 0x99abfffb  SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
    0x99ba3000 - 0x99fb9ff7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
    0x99fed000 - 0x9a04efe7  com.apple.CoreText 151.13 (???) <23F359DA-D845-5C50-4DF3-19E858CF2B2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
    0x9a04f000 - 0x9a07fff7  com.apple.MeshKit 1.1 (49.2) <ECFBD794-5D36-4405-6184-5568BFF29BF3> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
    0x9a4e7000 - 0x9a51aff7  com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
    0x9a51b000 - 0x9a525fe7  com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
    0x9a526000 - 0x9a529fe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
    0x9a538000 - 0x9a8a3ff7  com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x9a8a4000 - 0x9a8e7ff7  libGLU.dylib ??? (???) <6CC3CE6A-7024-C685-EADA-7F9DC27128E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x9a8e8000 - 0x9a8f3ff7  libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
    0x9a8f4000 - 0x9a8f5ff7  com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x9a8f6000 - 0x9aa39fef  com.apple.QTKit 7.7 (1791) <74F00760-A831-B8F2-869D-84C1F2366204> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    0x9aadb000 - 0x9ab1eff7  com.apple.NavigationServices 3.5.4 (182) <753B8906-06C0-3AE0-3D6A-8FF5AC18ED12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
    0x9ab1f000 - 0x9ab2bff7  libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
    0x9ab2c000 - 0x9ab86fe7  com.apple.CorePDF 1.4 (1.4) <78A1DDE1-1609-223C-A532-D282DC5E0CD0> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
    0x9aba9000 - 0x9aba9ff7  com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0xba900000 - 0xba916ff7  libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <B339B85B-1B6D-81D8-1281-7B8C8A517329> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    0xbab00000 - 0xbab21fe7  libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <EF3E3210-927F-DB9F-4CD4-4039A2AE2F84> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
    Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.42f4
    Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS21N
    USB Device: iPhone, 0x05ac  (Apple Inc.), 0x129c, 0x26200000 / 2
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0x24400000 / 2
    USB Device: Apple Optical USB Mouse, 0x05ac  (Apple Inc.), 0x0304, 0x06400000 / 3
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8217, 0x06110000 / 4
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0x04600000 / 3
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000 / 2

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    I have a sample with Data Management and when i use it on my tomcat it works fine. But i can´t debug it from flexbuilder 3. When i start it from the flexbuilder i get the connection and then i crashed with "No registered fault handler or token responder - throwing an error for destination:"
    It is the same tomcat i use to run standalone.
    is it a problem with the context.xml?
    [SWF] /flexine/dataService_wt2.swf - 1.422.965 bytes after decompression
    'cds-consumer-sandwich-null' consumer set destination to 'sandwich'.
    Configuration for destination='sandwich':
    New DataService for destination: sandwich
    DataService.fill() called for destination: sandwich with args: []
    '4A853118-F24B-5FE2-BF01-FCDFF6C93161' producer set destination to 'sandwich'.
    Creating a new independent data store for destination: sandwich
    Adding data service: sandwich to the data store: null initialized: false
    Finished validating destination: sandwich loadOnDemand/paged associations: [] sub-types:
    data store: null is initialized
    'my-rtmp' channel endpoint set to rtmp://localhost:2038
    'my-rtmp' channel settings are:
    'ds-producer-sandwich' producer sending message '52AF7949-7B16-7C8E-3B87-FCDFF6F8D3A2'
    'my-rtmp' channel got connect attempt status. (Object)#0
      code = "NetConnection.Connect.Success"
      description = "Connection succeeded."
      details = (null)
      DSMessagingVersion = 1
      id = "E35ECC7A-710F-4D9B-A507-330FDD83B283"
      level = "status"
      objectEncoding = 3
    'my-rtmp' channel is connected.
    'my-rtmp' channel sending message:
    (mx.messaging.messages::CommandMessage)
      body=(Object)#0
      clientId=(null)
      correlationId=""
      destination="sandwich"
      headers=(Object)#0
      messageId="CDC66303-F24B-1E87-4103-FCDFF8211298"
      operation="client ping"
      timeToLive=0
      timestamp=0
    'my-rtmp' channel sending message:
    (mx.data.messages.DataMessage)
      messageId = '52AF7949-7B16-7C8E-3B87-FCDFF6F8D3A2'
      operation = fill
      destination = sandwich
      identity = (null)
      body = []
      headers = {}
    'ds-producer-sandwich' producer connected.
    'ds-producer-sandwich' producer acknowledge of 'CDC66303-F24B-1E87-4103-FCDFF8211298'.
    'ds-producer-sandwich' producer acknowledge of '52AF7949-7B16-7C8E-3B87-FCDFF6F8D3A2'.
    'ds-producer-sandwich' producer fault for '52AF7949-7B16-7C8E-3B87-FCDFF6F8D3A2'.
    Dispatching fault event for destination: sandwich
    No registered fault handler or token responder - throwing an error for destination: sandwich
    [RPC Fault faultString="There was an unhandled failure on the server. javax/transaction/SystemException" faultCode="Server.Processing" faultDetail="null"]
         at mx.data::ConcreteDataService/http://www.adobe.com/2006/flex/mx/internal::dispatchFaultEvent()[C:\depot\flex\branches\enterprise_corfu_b2\frameworks\projects\data\src\mx\data\ConcreteDataService.as:2401]
         at DataListRequestResponder/fault()[C:\depot\flex\branches\enterprise_corfu_b2\frameworks\projects\data\src\mx\data\ConcreteDataService.as:6970]
         at mx.rpc::AsyncRequest/fault()[E:\dev\3.0.x\frameworks\projects\rpc\src\mx\rpc\AsyncRequest.as:103]
         at NetConnectionMessageResponder/statusHandler()[E:\dev\3.0.x\frameworks\projects\rpc\src\mx\messaging\channels\NetConnectionChannel.as:523]
         at mx.messaging::MessageResponder/status()[E:\dev\3.0.x\frameworks\projects\rpc\src\mx\messaging\MessageResponder.as:222]

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    MDMSyndicatorInstall_Ver5.5.36.23.exe
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    - open the map
    - select only the record to syndicate
    - press execute
    - give a name to the file
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    Pp

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    michal

  • Extension Manager Crashes CS5 OSX 10.5.8

    Hi
    I need to load the Optional Plug Ins for Photoshop CS5 so Photoshop can use TWAIN to import images from my scanner. I've done it on another iMac but need to do it on this one. I have downloaded the files from the Adobe site and the Extension Manager crashes soon after opening it. I saw another thread that mentioned "From the crash stack product “smart crash report” 1.5b3 is installed. However, it should not be compatible with Snow Leopard, refer to the offical statementhttp://www.unsanity.com/haxies/smartcrashreports."
    I don't have a "smart crash report" (maybe Santa will give me one for Christmas?  )
    I have tried running it from a clean user but same problem. Any help would be appreciated.
    Here is the crash report:
    Process:         Extension Manager [129]
    Path:            /Applications/Adobe Extension Manager/Extension Manager.app/Contents/MacOS/Extension Manager
    Identifier:      com.adobe.ExtensionManager
    Version:         1.8.169 (1.8.169)
    Code Type:       X86 (Native)
    Parent Process:  launchd [70]
    Interval Since Last Report:          252 sec
    Crashes Since Last Report:           2
    Per-App Interval Since Last Report:  20 sec
    Per-App Crashes Since Last Report:   2
    Date/Time:       2010-11-09 23:49:28.586 +1300
    OS Version:      Mac OS X 10.5.8 (9L31a)
    Report Version:  6
    Anonymous UUID:  5FC598C4-C894-4766-AE17-0DA9C72EF685
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  0
    Thread 0 Crashed:
    0   libwchar.dylib                0x001860b8 mm_wcsnicmp + 42
    1   com.adobe.ExtensionManager    0x00040cc9 CMacrFlash::Supports(wchar_t const*, wchar_t const*, wchar_t const*) const + 41
    2   com.adobe.ExtensionManager    0x0000aeb9 CMacrExtensionManager::FindProduct(wchar_t const*, wchar_t const*, wchar_t const*) const + 111
    3   com.adobe.ExtensionManager    0x00013253 CMacrExtensionManager::InstallExtension(CMacrProduct const**, wchar_t const*, CMacrExtension**, bool, bool&, bool, int&, bool, bool, bool, CMacrExtension*) + 2659
    4   com.adobe.ExtensionManager    0x00064b01 -[AppController(Private) installExtension:ignoreProduct:] + 181
    5   com.adobe.ExtensionManager    0x00065e5f -[AppController(Private) openDocuments:] + 291
    6   com.adobe.ExtensionManager    0x00064ffd -[AppController(Private) handleOpenEvent:] + 361
    7   com.adobe.ExtensionManager    0x00064e8c -[AppController(Private) handleOpenAppleEvent:withReplyEvent:] + 122
    8   com.apple.Foundation          0x92425a9f -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 655
    9   com.apple.Foundation          0x924257af _NSAppleEventManagerGenericHandler + 223
    10  com.apple.AE                  0x92aea648 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 144
    11  com.apple.AE                  0x92aea57e dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
    12  com.apple.AE                  0x92aea425 aeProcessAppleEvent + 177
    13  com.apple.HIToolbox           0x965a6981 AEProcessAppleEvent + 38
    14  com.apple.AppKit              0x918948e9 _DPSNextEvent + 1189
    15  com.apple.AppKit              0x91893f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    16  com.apple.AppKit              0x9188cf9f -[NSApplication run] + 795
    17  com.apple.AppKit              0x9185a1d8 NSApplicationMain + 574
    18  com.adobe.ExtensionManager    0x00002cd2 _start + 216
    19  com.adobe.ExtensionManager    0x00002bf9 start + 41
    Thread 1:
    0   libSystem.B.dylib             0x93a1346e __semwait_signal + 10
    1   libSystem.B.dylib             0x93a3ddcd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.QuartzCore          0x96df6a09 fe_fragment_thread + 54
    3   libSystem.B.dylib             0x93a3d155 _pthread_start + 321
    4   libSystem.B.dylib             0x93a3d012 thread_start + 34
    Thread 2:
    0   libSystem.B.dylib             0x93a1346e __semwait_signal + 10
    1   libSystem.B.dylib             0x93a13236 usleep$UNIX2003 + 61
    2   com.apple.AppKit              0x918fabf1 -[NSUIHeartBeat _heartBeatThread:] + 2042
    3   com.apple.Foundation          0x92400dfd -[NSThread main] + 45
    4   com.apple.Foundation          0x924009a4 __NSThread__main__ + 308
    5   libSystem.B.dylib             0x93a3d155 _pthread_start + 321
    6   libSystem.B.dylib             0x93a3d012 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000066  ebx: 0x002be1a0  ecx: 0x00186636  edx: 0x00000000
      edi: 0x00000066  esi: 0x00000000  ebp: 0xbfffe878  esp: 0xbfffe850
       ss: 0x0000001f  efl: 0x00010297  eip: 0x001860b8   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000000
    Binary Images:
        0x1000 -    0xc4fe3 +com.adobe.ExtensionManager 1.8.169 (1.8.169) /Applications/Adobe Extension Manager/Extension Manager.app/Contents/MacOS/Extension Manager
      0x185000 -   0x188fcf +libwchar.dylib ??? (???) /Applications/Adobe Extension Manager/Extension Manager.app/Contents/Frameworks/libwchar.dylib
      0x440000 -   0x441ff3  ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
      0x7ec000 -   0x7edfe1  com.apple.textencoding.unicode 2.2 (2.2) <6566f38ef8ee61fab9aaecfb6a81f208> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x142c3000 - 0x145bcff3  com.apple.RawCamera.bundle 2.3.0 (505) <1c7cea30ffe2b4de98ced6518df1e54b> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x16015000 - 0x1601aff3  libCGXCoreImage.A.dylib ??? (???) <ebbf9ab0f700c881f7e2f94ffedc1bdf> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0x8fe00000 - 0x8fe2db43  dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
    0x91176000 - 0x91450ff3  com.apple.CoreServices.CarbonCore 786.11 (786.14) <d5cceb2fe9551d345d40dd1ecf409ec2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
    0x914c5000 - 0x91696ff3  com.apple.security 5.0.6 (37592) <c7c68c3ba198b36d571d4b1e028a1a77> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x91854000 - 0x92052fef  com.apple.AppKit 6.5.9 (949.54) <4df5d2e2271175452103f789b4f4d8a8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x92053000 - 0x920d0feb  com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x920d1000 - 0x9212effb  libstdc++.6.dylib ??? (???) <6106b1f2b0b303b06ae476253dbb5f3f> /usr/lib/libstdc++.6.dylib
    0x9212f000 - 0x92136fe9  libgcc_s.1.dylib ??? (???) <28a7cbc3a5ca2982d124668306f422d9> /usr/lib/libgcc_s.1.dylib
    0x92137000 - 0x92156ffa  libJPEG.dylib ??? (???) <37050c2a8d6f7026c94b4bf07c4d8a80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
    0x92157000 - 0x921b0ff7  libGLU.dylib ??? (???) <a3b9be30100a25a6cd3ad109892f52b7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x9221b000 - 0x922c2fec  com.apple.CFNetwork 438.14 (438.14) <5f9ee0430b5f6319f18d9b23e777e0d2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
    0x92312000 - 0x92315fff  com.apple.help 1.1 (36) <175489f8adf287b3ebd259362b0292c0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
    0x92316000 - 0x923bdfeb  com.apple.QD 3.11.57 (???) <35f058678972d42b88ebdf652df79956> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
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    Hi, you can generate log files and upload them to assist troubleshooting, the procedure is described by my post at
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    Attachments:
    VI.zip ‏755 KB

    Hi Stijn,
    First of all, there is a specific course, called the LabVIEW Intermediate I course, that discusses these issues. This course has been created for customers that want to write professional and large applications.
    There is a course scheduled in Belgium the 29th of August, btw.
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    Multithreading ---> Check the link below:
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    Most of your questions are handled by the Intermediate I and Intermediate II course.
    Regards.
    JorisV
    TL AE
    NIBE

  • BB Desktop Manager crashes trying to sync BB 8900 T-Mobile

    I work with the tech support for my company's IT department.  We are tasked with providing support for any technical issue our users encounter.  I am working with one user who is having issues with his BB Desktop Manager crashing out with a generic error whenever he tries to do a sync.  Here are some of his details...
    He was using BB Desktop Manager 4.3 I think and had a previous model blackberry device.  Our organization uses Lotus Notes.  He was previously syncing the email with Lotus and the Contacts and Calendar with Outlook.  He upgraded phones to the BB 8900 (he is on T-Mobile) and upgraded his BB Desktop Manager to v4.6.  When he first ran the setup, he did not tell it to sync the Lotus organizer data.  He performed one sync, but nothing came over at all.  He then went in and checked the LOTUS ORGANIZER data, but every time he tries to Sync, the BB Desktop Manager sits there for about 45 seconds, then it just closes with a generic error referencing the BlackberryDesktopManager.exe.
    When that happens, we can open the Desktop Manager, but the PIN connection shows NONE until he actually unplugs and re-plugs in the phone.
    If we try to go into the SYNCHRONIZE section and then hit the button that would normally show the sync settings, we get the same exact type of crash (but it happens almost immediately instead of waiting 45 seconds).
    Here is what we have tried to do to fix it.  We have completely removed and re-installed the BB Desktop Manager (but we have tried v4.5 and v4.7.)  Each time we are uninstalling the software, I made sure to REMOVE USER FILES and then I am also going into the PROGRAM FILES folder and deleting the RESEARCH IN MOTION folder so it shouldn't be keeping any of the files from that folder.  We also tried wiping the phone (three times) - twice by putting the PIN in wrong 10 times, and then once by calling T-Mobile and having them walk him through doing it on the phone itself.
    We still have the same exact crash at the same exact places on all versions of this software for this model phone.  If he had another computer to try it on (that also has Lotus) I would have him try to setup the phone on another PC.  Since the phone has been wiped many times, I am thinking its something on the PC thats causing the crash, but I am not sure where to go or what to check next.
    We have worked with this guy for a total of over 12 or 13 hours, and we have no idea what to try next.  This is baffling many of our technicians trying to figure this out for him.
    Does anyone have any clue why it may be doing this, or have any ideas what I can check next?  Are there any logs I can collect or upload that may help identify whats going on?
    Any help or suggestions would be GREATLY appreciated! 
    Thanks! 

    I work with the tech support for my company's IT department.  We are tasked with providing support for any technical issue our users encounter.  I am working with one user who is having issues with his BB Desktop Manager crashing out with a generic error whenever he tries to do a sync.  Here are some of his details...
    He was using BB Desktop Manager 4.3 I think and had a previous model blackberry device.  Our organization uses Lotus Notes.  He was previously syncing the email with Lotus and the Contacts and Calendar with Outlook.  He upgraded phones to the BB 8900 (he is on T-Mobile) and upgraded his BB Desktop Manager to v4.6.  When he first ran the setup, he did not tell it to sync the Lotus organizer data.  He performed one sync, but nothing came over at all.  He then went in and checked the LOTUS ORGANIZER data, but every time he tries to Sync, the BB Desktop Manager sits there for about 45 seconds, then it just closes with a generic error referencing the BlackberryDesktopManager.exe.
    When that happens, we can open the Desktop Manager, but the PIN connection shows NONE until he actually unplugs and re-plugs in the phone.
    If we try to go into the SYNCHRONIZE section and then hit the button that would normally show the sync settings, we get the same exact type of crash (but it happens almost immediately instead of waiting 45 seconds).
    Here is what we have tried to do to fix it.  We have completely removed and re-installed the BB Desktop Manager (but we have tried v4.5 and v4.7.)  Each time we are uninstalling the software, I made sure to REMOVE USER FILES and then I am also going into the PROGRAM FILES folder and deleting the RESEARCH IN MOTION folder so it shouldn't be keeping any of the files from that folder.  We also tried wiping the phone (three times) - twice by putting the PIN in wrong 10 times, and then once by calling T-Mobile and having them walk him through doing it on the phone itself.
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    We have worked with this guy for a total of over 12 or 13 hours, and we have no idea what to try next.  This is baffling many of our technicians trying to figure this out for him.
    Does anyone have any clue why it may be doing this, or have any ideas what I can check next?  Are there any logs I can collect or upload that may help identify whats going on?
    Any help or suggestions would be GREATLY appreciated! 
    Thanks! 

  • Window manager crashes when I run the program I'm making.

    Hello, I'm making a program which uses OpenGL, Python and Cocoa with PyObjC. I've made an additional part to my program which uses the same graphical code as everything else. When using it, the window manager crashes. It happens at two places. At one place, the fps drops rapidly before the crash happens. The other place has no fps drop noticeable; it simply crashes.
    I have no idea how to debug this because all I have is an error report.
    Can anyone make sense of the error report? (Same on each occasion)
    Thank you.
    Process: WindowServer [58]
    Path: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/WindowServer
    Identifier: WindowServer
    Version: ??? (???)
    Code Type: X86-64 (Native)
    Parent Process: launchd [1]
    Date/Time: 2010-08-05 16:22:48.418 +0100
    OS Version: Mac OS X 10.6.4 (10F569)
    Report Version: 6
    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: KERNINVALIDADDRESS at 0x0000000000000000
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 com.apple.GeForceGLDriver 0x00000002000119a4 gldAttachDrawable + 2388
    1 com.apple.GeForceGLDriver 0x00000002000ce0c5 gldUpdateDispatch + 14581
    2 com.apple.GeForceGLDriver 0x00000002000ce1b6 gldUpdateDispatch + 14822
    3 GLEngine 0x000000011291f146 glFlush_Exec + 133
    4 com.apple.CoreGraphics 0x00007fff802bc177 CGXGLAccelFinish + 154
    5 com.apple.CoreGraphics 0x00007fff802bb2e0 CGXReleaseDisplayDeviceSurface + 232
    6 com.apple.CoreGraphics 0x00007fff80292044 CGXUpdateDisplay + 7218
    7 com.apple.CoreGraphics 0x00007fff8028ad70 _CGXRunTimerPass + 344
    8 com.apple.CoreGraphics 0x00007fff802a1c37 CGXRunOneServicesPass + 138
    9 com.apple.CoreGraphics 0x00007fff802aad4a CGXServerLoop + 139
    10 com.apple.CoreGraphics 0x00007fff80275856 CGXGetRootAdminCredentials + 0
    11 WindowServer 0x0000000100000f29 main + 9
    12 WindowServer 0x0000000100000f18 start + 52
    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x00007fff88c7408a kevent + 10
    1 libSystem.B.dylib 0x00007fff88c75f5d dispatch_mgrinvoke + 154
    2 libSystem.B.dylib 0x00007fff88c75c34 dispatch_queueinvoke + 185
    3 libSystem.B.dylib 0x00007fff88c7575e dispatch_workerthread2 + 252
    4 libSystem.B.dylib 0x00007fff88c75088 pthreadwqthread + 353
    5 libSystem.B.dylib 0x00007fff88c74f25 start_wqthread + 13
    Thread 2:
    0 libSystem.B.dylib 0x00007fff88c5b2fa machmsgtrap + 10
    1 libSystem.B.dylib 0x00007fff88c5b96d mach_msg + 59
    2 com.apple.CoreFoundation 0x00007fff846173c2 __CFRunLoopRun + 1698
    3 com.apple.CoreFoundation 0x00007fff8461684f CFRunLoopRunSpecific + 575
    4 com.apple.CoreFoundation 0x00007fff846165d6 CFRunLoopRun + 70
    5 com.apple.CoreGraphics 0x00007fff8028773e eventThread + 470
    6 libSystem.B.dylib 0x00007fff88c94456 pthreadstart + 331
    7 libSystem.B.dylib 0x00007fff88c94309 thread_start + 13
    Thread 3:
    0 libSystem.B.dylib 0x00007fff88c5b2fa machmsgtrap + 10
    1 libSystem.B.dylib 0x00007fff88c5b96d mach_msg + 59
    2 com.apple.QuartzCore 0x00007fff8317abe2 CA::Render::Server::server_thread(void*) + 177
    3 com.apple.QuartzCore 0x00007fff8317ab22 thread_fun + 34
    4 libSystem.B.dylib 0x00007fff88c94456 pthreadstart + 331
    5 libSystem.B.dylib 0x00007fff88c94309 thread_start + 13
    Thread 4:
    0 libSystem.B.dylib 0x00007fff88c95eb6 _semwaitsignal + 10
    1 libSystem.B.dylib 0x00007fff88c99cd1 pthread_condwait + 1286
    2 com.apple.CoreGraphics 0x00007fff8036082a layerblit_work_queuethread + 714
    3 com.apple.CoreGraphics 0x00007fff80360a9c layerblit_work_queueserver + 156
    4 libSystem.B.dylib 0x00007fff88c94456 pthreadstart + 331
    5 libSystem.B.dylib 0x00007fff88c94309 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x00000000e00002c2 rbx: 0x0000000112f65000 rcx: 0x00007fff88c5b2fa rdx: 0x0000000012fa8000
    rdi: 0x00007fff5fbfd800 rsi: 0x00007fff711475c0 rbp: 0x00007fff5fbfe990 rsp: 0x00007fff5fbfe990
    r8: 0x0000000000000e03 r9: 0x0000000000000000 r10: 0x00000000000010bc r11: 0x0000000000000206
    r12: 0x0000000112fa8000 r13: 0x0000000000000003 r14: 0x00007fff5fbfe9c0 r15: 0x0000000100106030
    rip: 0x00000002000119a4 rfl: 0x0000000000010246 cr2: 0x0000000000000000
    Binary Images:
    0x100000000 - 0x100000fff WindowServer ??? (???) <339853D7-1BCB-51F6-24DA-7615FFB3DDEB> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer
    0x100683000 - 0x100697fff com.apple.GeForceGA 1.6.16 (6.1.6) <5D2C7F65-FF94-5808-AFFB-18DC4BED0C58> /System/Library/Extensions/GeForceGA.plugin/Contents/MacOS/GeForceGA
    0x112900000 - 0x112a8dfe7 GLEngine ??? (???) <57D733C2-F7CB-2B8F-CD34-C85A193145DE> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0x112abe000 - 0x112ee1fef libclh.dylib 3.1.1 C (3.1.1) <83F3C7DB-D2E2-07B0-E433-386C9428AD72> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
    0x200000000 - 0x2006fbff7 com.apple.GeForceGLDriver 1.6.16 (6.1.6) <4F3D3917-641B-AA12-04DE-D3A1995C3B18> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
    0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
    0x7fff80003000 - 0x7fff80005fff libRadiance.dylib ??? (???) <D67C08B6-4D4A-916D-E936-528E145A56E2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x7fff80006000 - 0x7fff80096fff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x7fff800d6000 - 0x7fff8011eff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <170DE04F-89AB-E295-0880-D69CAFBD7979> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x7fff801ba000 - 0x7fff808b7067 com.apple.CoreGraphics 1.543.50 (???) <46A7D60C-0500-B96C-ECAD-1D658487D213> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x7fff80c60000 - 0x7fff80d30ff7 com.apple.CFNetwork 454.9.7 (454.9.7) <AA6EB690-6CCF-603D-AAC2-35B9E05D1593> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x7fff80d31000 - 0x7fff80d45ff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x7fff80d46000 - 0x7fff80d4cff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x7fff81307000 - 0x7fff81356fef libTIFF.dylib ??? (???) <A66CBA9C-A38D-5EDB-BFB5-CB398F033D6F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x7fff81412000 - 0x7fff8143dff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib
    0x7fff816ea000 - 0x7fff816fbff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib
    0x7fff816fc000 - 0x7fff816fcff7 com.apple.CoreServices 44 (44) <210A4C56-BECB-E3E4-B6EE-7EC53E02265D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff8189e000 - 0x7fff8189fff7 com.apple.TrustEvaluationAgent 1.1 (1) <51867586-1C71-AE37-EAAD-535A58DD3550> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x7fff818a3000 - 0x7fff818b7fff libGL.dylib ??? (???) <5AD69545-D1A3-C017-C7AF-B4AFD6F08FA2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x7fff818b8000 - 0x7fff81a6efef com.apple.ImageIO.framework 3.0.3 (3.0.3) <A32D0B5A-7149-7739-22D3-84D38B07E9E5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x7fff81c95000 - 0x7fff81c9bff7 IOSurface ??? (???) <EB2019F6-7C5C-3D59-E11F-6119466C12A9> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x7fff81ce0000 - 0x7fff82013fe7 com.apple.CoreServices.CarbonCore 861.13 (861.13) <BC2F9B4E-D305-D717-D97E-EC78C7DE9EE9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x7fff82014000 - 0x7fff82091fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
    0x7fff82092000 - 0x7fff82097fff libGFXShared.dylib ??? (???) <1265FAEF-1C97-B339-28A4-4510589B067B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x7fff82a87000 - 0x7fff82a9dfef libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
    0x7fff82ac5000 - 0x7fff82c83fff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <0E53A4A6-AC06-1B61-2285-248F534EE356> /usr/lib/libicucore.A.dylib
    0x7fff82ea3000 - 0x7fff82ea3ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <2BB7D669-4B40-6A52-ADBD-DA4DB3BC0B1B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff82ec5000 - 0x7fff82ec5ff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x7fff83060000 - 0x7fff83120fff libFontParser.dylib ??? (???) <A4F8189D-1D5B-2F8D-E78E-6D934A8E8407> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x7fff83121000 - 0x7fff83125ff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
    0x7fff83128000 - 0x7fff834c1ff7 com.apple.QuartzCore 1.6.2 (227.22) <76EE0A32-B20B-F316-ADDD-4230329253D5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff83612000 - 0x7fff8361ffe7 libCSync.A.dylib 543.50.0 (compatibility 64.0.0) <7B891D4C-1F19-4DB0-FD12-7A7D5E8F47AE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x7fff836a4000 - 0x7fff836cafe7 libJPEG.dylib ??? (???) <4060F3E2-BAD3-244F-D777-51BA16569DA4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x7fff836cb000 - 0x7fff837e2fef libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <EE067D7E-15B3-F043-6FBD-10BA31FE76C7> /usr/lib/libxml2.2.dylib
    0x7fff83851000 - 0x7fff83860fff com.apple.NetFS 3.2.1 (3.2.1) <FF21DB1E-F425-1005-FB70-BC19CAF4006E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x7fff83ae2000 - 0x7fff83b40ff7 com.apple.framework.IOKit 2.0 (???) <010C3398-7363-8F4B-719C-263867F15F63> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff83bb5000 - 0x7fff83c8fff7 com.apple.vImage 4.0 (4.0) <354F34BF-B221-A3C9-2CA7-9BE5E14AD5AD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x7fff83e01000 - 0x7fff83e52fe7 com.apple.HIServices 1.8.0 (???) <1ABA7802-C1E4-06A0-9035-2792CC915BF6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x7fff83e53000 - 0x7fff83e61ff7 libkxld.dylib ??? (???) <EE840168-1F67-6219-8BA3-C46039BCC8B3> /usr/lib/system/libkxld.dylib
    0x7fff83e6f000 - 0x7fff83eb9ff7 com.apple.Metadata 10.6.3 (507.10) <641395B7-FF2C-B94C-965A-CE6A0830645F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x7fff8403a000 - 0x7fff840bffff com.apple.print.framework.PrintCore 6.2 (312.5) <E736F6DC-2E69-A14D-6BCF-69D14232F8B8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x7fff840dc000 - 0x7fff84195fff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <5A15E12A-AE8F-1A36-BBC7-564E7D7AD0FB> /usr/lib/libsqlite3.dylib
    0x7fff841d9000 - 0x7fff84273fff com.apple.ApplicationServices.ATS 4.3 (???) <A7CD9E1F-C563-E940-130D-AA7E08C5A29F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x7fff84274000 - 0x7fff84289ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <DC999B32-BF41-94C8-0583-27D9AB463E8B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x7fff845cb000 - 0x7fff84740ff7 com.apple.CoreFoundation 6.6.3 (550.29) <48810602-63C3-994D-E563-DD02B16E76E1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff84741000 - 0x7fff84762fff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib
    0x7fff84763000 - 0x7fff84818fe7 com.apple.ColorSync 4.6.3 (4.6.3) <AA93AD96-6974-9104-BF55-AF7A813C8A1B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x7fff84819000 - 0x7fff848d6ff7 com.apple.CoreServices.OSServices 357 (357) <718F0719-DC9F-E392-7C64-9D7DFE3D02E2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x7fff848d7000 - 0x7fff84977fff com.apple.LaunchServices 362.1 (362.1) <2740103A-6C71-D99F-8C6F-FA264546AD8F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x7fff84978000 - 0x7fff849b0fef libcups.2.dylib 2.8.0 (compatibility 2.0.0) <31A78904-A500-0DA9-0609-F1EB81383326> /usr/lib/libcups.2.dylib
    0x7fff84a39000 - 0x7fff84a3efff libGIF.dylib ??? (???) <21FC6B02-6AC3-C4DB-0B50-98144802274C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x7fff84b1b000 - 0x7fff84f5efef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x7fff84f5f000 - 0x7fff84f82fff com.apple.opencl 12.1 (12.1) <403E8F37-4348-B9BC-08E6-7693A995B7EC> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x7fff84f83000 - 0x7fff84fa8fe7 com.apple.CoreVideo 1.6.1 (45.4) <B1516554-88BC-CF1E-5409-BFF27A73D1AF> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x7fff8532f000 - 0x7fff8533eff7 com.apple.opengl 1.6.8 (1.6.8) <0CDC4F98-7981-A114-1778-AF171075138E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x7fff85364000 - 0x7fff85382fff libPng.dylib ??? (???) <F6932C8D-E6B1-0871-B698-15180AA948F7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x7fff855a6000 - 0x7fff85827fef com.apple.Foundation 6.6.3 (751.29) <DAEDB589-9F59-9556-CF8D-07556317937B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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