Data Model damaged, Cannot connect to Access 2013 from within Excel 2013

Hello,
Recently I am not able to use PowerPivot for Excel 2013 and I cannot connect to my Access 2013 database tables from within Excel 2013. Whenever I try to click on a slicer in my Excel worksheet, it gives me the following error: "Excel was unable to load
a necessary component. This component might have been damaged or deleted. Reinstall the client software or data source driver software for your database."
I am using Microsoft Office Pro Plus 2013 on Windows 7, 64-bit version. I have tried reinstalling Microsoft SQL Compact Edition 2005 and reinstalling Office 2013. I have run out of ideas and am a loss what to do next ? 
Can anyone help point in the right direction for a possible solution to this problem ??? 
Would appreciate all help.
Thank you.
~Maneesh
The problem with being punctual is, there's nobody there to appreciate it !!!

Hi
This is the forum to discuss questions about apps for office develop. For your question is more about Excel, I will move this thread to the TechNet forum for
Excel
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly
can either share their knowledge or learn from your interaction with us.
Thank you for your understanding.
Best Regards
Lan
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Similar Messages

  • Cannot connect to an Exchange account in Outlook 2013 using "Microsoft Exchange Server or Compatible Service"

    Dear All,
    I cannot connect to my Exchange account in Outlook 2013 using "Microsoft Exchange Server or Compatible Service".
    First I would like to present my network environment, I have 4 physical servers;
    The first one is holding the Domain Controller 1, IP@: 192.168.1.10
    The second server is holding the additional Domain Controller which it is DC2, IP@: 192.168.1.11
    The third server is holding the Exchange 2013 Mailbox, IP@: 192.168.1.15
    And the last server is holding the Exchange 2013 CAS-HT, IP@: 192.168.1.16
    I am doing the steps below:
    1-Creating a new profile in outlook and start configuring the exchange account by entering the IP address of the Exchange-CAS Server, 192.168.1.16
    2-entering the account name: [email protected]
    3-Go to "More Settings" > "Connection" > "Connect to Microsoft Exchange using HTTP" > and entering the "Exchange Proxy Settings"
    4-type the exchange CAS Server URL, https://192.168.1.16
    5-Check the "Connect using SSL Only"
    6-Authentication Settings: "NTLM Authentication", and pressing Apply
    7-When I press the "Check Name" button, a message occurred> "The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action".
    8-I go back to the "Exchange Proxy Settings" and I Uncheck the "Connect using SSL Only" and pressing Apply
    9-i press the "Check Name" Button, a small window occurred to enter a Username and Password, so I enter the Administrator username and the administrator password and pressing "OK", but nothing is changed, I tried to enter my
    username and password in the small window and I still got the same result.
    I cannot verify the account name and I cannot complete the process.
    I appreciate you kind assistance.

    Hi,
    To narrow down the cause, I’d like to recommend the following troubleshooting:
    1. Try to login the test account through OWA.
    2. Check the Autodiscover settings: get-clientaccessserver |fl autodiscoverserviceinternaluri
    3. Check the result of directly accessing the following URL:
    https://autodiscover.domain.com/autodiscover/autodiscover.xml
    Thanks,
    Angela
    Angela Shi
    TechNet Community Support

  • Can you share a PowerPivot Model within Excel 2013?

    Hi,
    Can you share a PowerPivot Model within Excel 2013?
    Is it essential that you have either SharePoint or Power BI subscription to share a PowerPivot Model created within Excel 2013?
    Kind Regards,
    Kieran.
    Kieran Patrick Wood http://www.innovativebusinessintelligence.com http://uk.linkedin.com/in/kieranpatrickwood http://kieranwood.wordpress.com/

    I am afraid you need SharePoint at some point for this scenario
    what SharePoint basically does it extracts the datamodel, hosts it on an interanl SSAS Tabular Server and redirects users connections that are initially connecting to the workbook to the SSAS Tabular Server
    so the model needs to be hosted somewhere - which is SharePoint with SSAS integration in this scenario
    SharePoint online does all this automatically for you
    an other option would be to host the model directly on a SSAS Tabular Server and let users connect to the SSAS instance instead of the Power Pivot model - Note that you can simply import your Power Pivot Model to SSAS
    hth,
    -gerhard
    Gerhard Brueckl
    blogging @ http://blog.gbrueckl.at
    working @ http://www.pmOne.com

  • I cannot connect to Nokia Account from my Lumia 92...

    I cannot connect to Nokia Account from my lumia 920. I have done a reset which allowed account details set up but although I can get to the sign in page that is as far as it goes. I can however connect via the website from this phone. does anyone have a simple solution.

    Me too facing same problem.Can anyone plz help me.

  • HT3529 cannot connect to itunes store from iphone error message

    cannot connect to itunes store from iphone error message

    More than likely its your router. You need to make sure that the router's firewall, if enabled(most are by default), permits connection to these domains as trusted:
    * itunes.apple.com
    * ax.itunes.apple.com
    * albert.apple.com
    * gs.apple.com
    This article may prove helpful in identifying the problem:
    http://support.apple.com/kb/HT3501

  • Cannot connect to itunes store from iphone4

    I cannot connect to itunes store from my iphone 4. v4.2.10.  It use to work and now I keep getting this error, any suggestions.

    You don't have another device like a mac book or a mac sitting close to it while you do this do you?   When I try to use the iPad next to a Powerbook 800 while both have to connect to the wireless in my house, usually the iPad loses and gets incomplete connections.  I have to move about 10 feet away from the other device.

  • Can`t connect to business catalyst from within Dw. How to fix??

    Can`t connect to business catalyst from within Dw says there is a server error but internet connection good. Need to publish asap please help !! Was working fine earlier in the day but now refuses. Have tried Muse as well but it can`t reach Bc as well........

    Business Catalyst System Status
    BC Status
    System Updates Forum
    Nancy O.

  • Processing data base failed: Cannot connect to data source

    Hi,
    I have deployed my SSAS project to an Analysis services database on a SQL 2014 server instance using the "Development" build configration in Visual Studio. In order to avoid users accessing the development instance of the cube, I've created
    an additional "Release" build configuration and deployed my project to a different database on the same server. I've also created a production copy of the data source and changed the data source configuration of the production cube to point to this
    one.
    I've provided the same domain service account on the "Impersonation information" tab of the data source for both the development as well as the production instance of the cube. This account has also been granted identical permissions for both data
    sources. While everything works fine with the development database, processing the production database fails with an error message saying that it cannot connect to its respective data source.
    I'm using VS Ultimate 2013.4, SSDT 12.0.50318.0. Any hints pointing me in the right direction are appreciated.
    Many thanks
    Andreas

    Hi Andreas,
    According to your description, your production cube can't connect to data source when processing. Right?
    In this scenario, if both cube data sources are pointing to same source databases, both connection should work proerly. Since you created a copy of data source for your production cube, please make sure your type the right server name and test connection
    in your project. If you can connect successfully, I suggest you only keep this data source for your production project. If the issue still persists, I suggest you import the development database into a new project and save this one as your production database.
    If you still have any question, plesse provide some more information and share some screenshots.
    Best Regards, 
    Simon Hou
    TechNet Community Support

  • Cannot connect to Access 2007

    I got an exception error for connecting to Access 2007 (.accdb) . However, I can connect to the Access file with the .mdb file. I am using window vista. I would like to know is there anything I need to configure to be able to connect to the Access (.accdb).
    Error:java.sql.SQLException: [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified
    How do I specify a driver?
    Thank You

    BB81 wrote:
    I do print them? what should I do. I have no idea how to connect to the database I have now. I am wandering whether I need to download a driver? where can I download it? Does sun offer a free download driver for connection to database using ODBC?
    Your code looks something like this.
    DB_URL+=filename.trim()+";DriverID=22;READONLY=true}";
    con = DriverManager.getConnection( DB_URL ,"","");
    Your code needs to look like this.
    DB_URL+=filename.trim()+";DriverID=22;READONLY=true}";
    System.out.println("DB_URL=[" + DB_URL +"]");
    con = DriverManager.getConnection( DB_URL ,"","");
    Once you have run that then you post all of the line that println() prints here. You copy and paste it (do NOT retype it.)
    Then you also post the full stack trace.

  • Data Modeler 3 (EA1): Connection issue when connecting to oracle 11R2

    Hi all,
    When I try to create a connection object for a oracle 11r2 database I get the following error:
    ORA-00604: error occurred at recursive SQL level 1
    ORA-22285: non-existent directory or file for FILEEXISTS operation
    ORA-06512: at "SYS.DBMS_LOB", line 725
    ORA-06512: at line 5
    when I test the connection.
    I have checked the oracle 11r2 instance and have 3 directory objects and all are correct;
    SYS ORACLE_OCM_CONFIG_DIR /opt/oracle/app/oracle/product/11.2.0.1/ccr/state
    SYS DATA_PUMP_DIR /opt/oracle/app/oracle/product/11.2.0.1/rdbms/log/
    SYS XMLDIR /opt/oracle/app/oracle/product/11.2.0.1/rdbms/xml
    What can cause this problem. I have the same issue with the older version of the data modeler
    Thanks

    Hey if you want me too I can create a tar/sr.
    It happens even when I log in as sysdba. The three directory objects on the file system are all owned by oracle and oracle can rwx into those.
    My user can see XMLDIR but does not have read/write on the directory object all other it does have read write.
    Thanks.
    datamodeler.log:
    2010-10-19 11:54:14,947 [main] INFO DataModelerAddin - Oracle SQL Developer Data Modeler 2.1
    2010-10-19 12:01:32,288 [AWT-EventQueue-0] ERROR AbstractDBMExtractionWizardImpl - java.sql.SQLException: ORA-00604: error occurred at recursive SQL level 1
    ORA-22285: non-existent directory or file for FILEEXISTS operation
    ORA-06512: at "SYS.DBMS_LOB", line 725
    ORA-06512: at line 5
    Environment:
    About
    Oracle SQL Developer Data Modeler 3.0.0
    Version 3.0.0
    Build 649
    Copyright © 2008,2010 Oracle. All Rights Reserved.
    IDE Version: 11.1.1.4.37.58.38
    Product ID: oracle.datamodeler
    Product Version: 3.0.0.649
    Version
    Component     Version
    =========     =======
    Java(TM) Platform     1.6.0_21
    Oracle IDE     3.0.0
    Versioning Support     3.0.0
    Properties
    Name     Value
    ====     =====
    awt.toolkit     sun.awt.windows.WToolkit
    class.load.environment     oracle.ide.boot.IdeClassLoadEnvironment
    class.load.log.level     CONFIG
    class.transfer     delegate
    file.encoding     Cp1252
    file.encoding.pkg     sun.io
    file.separator     \
    ice.browser.forcegc     false
    ice.pilots.html4.ignoreNonGenericFonts     true
    ice.pilots.html4.tileOptThreshold     0
    ide.bootstrap.start     3457609345725564
    ide.build     649
    ide.conf     D:\app\oracle\datamodeler\3.0.0\datamodeler\bin\datamodeler.conf
    ide.config_pathname     D:\app\oracle\datamodeler\3.0.0\datamodeler\bin\datamodeler.conf
    ide.debugbuild     false
    ide.devbuild     false
    ide.extension.search.path     datamodeler/extensions:jdev/extensions
    ide.firstrun     true
    ide.java.minversion     1.6.0_04
    ide.launcherProcessId     4160
    ide.main.class     oracle.ide.boot.IdeLauncher
    ide.patches.dir     ide/lib/patches
    ide.pref.dir     D:\Documents and Settings\StreekRG\Application Data\Oracle SQL Developer Data Modeler
    ide.pref.dir.base     D:\Documents and Settings\StreekRG\Application Data
    ide.product     oracle.datamodeler
    ide.shell.enableFileTypeAssociation     D:\app\oracle\datamodeler\3.0.0\datamodeler.exe
    ide.splash.screen     splash.png
    ide.startingArg0     D:\app\oracle\datamodeler\3.0.0\datamodeler.exe
    ide.startingcwd     D:\app\oracle\datamodeler\3.0.0
    ide.user.dir     D:\Documents and Settings\StreekRG\Application Data\Oracle SQL Developer Data Modeler
    ide.user.dir.var     IDE_USER_DIR
    ide.vcs.noapplications     true
    ide.work.dir     D:\Documents and Settings\StreekRG\My Documents\Oracle SQL Developer Data Modeler
    ide.work.dir.base     D:\Documents and Settings\StreekRG\My Documents
    java.awt.graphicsenv     sun.awt.Win32GraphicsEnvironment
    java.awt.printerjob     sun.awt.windows.WPrinterJob
    java.class.path     ..\..\ide\lib\ide-boot.jar
    java.class.version     50.0
    java.endorsed.dirs     D:\java\jdk1.6.0_21\jre\lib\endorsed
    java.ext.dirs     D:\java\jdk1.6.0_21\jre\lib\ext;C:\WINDOWS\Sun\Java\lib\ext
    java.home     D:\java\jdk1.6.0_21\jre
    java.io.tmpdir     D:\DOCUME~1\StreekRG\LOCALS~1\Temp\
    java.library.path     D:\app\oracle\datamodeler\3.0.0;.;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;D:\app\oracle\product\11.1.0\db_1\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\WBEM;%C:\WINDOWS%\system32;%C:\WINDOWS%;%C:\WINDOWS%\System32\Wbem;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\Program Files\MySQL\MySQL Server 5.0\bin;C:\Program Files\Rational\common;C:\Program Files\Rational\ClearCase\bin;C:\Program Files\QuickTime\QTSystem\
    java.naming.factory.initial     oracle.javatools.jndi.LocalInitialContextFactory
    java.runtime.name     Java(TM) SE Runtime Environment
    java.runtime.version     1.6.0_21-b07
    java.specification.name     Java Platform API Specification
    java.specification.vendor     Sun Microsystems Inc.
    java.specification.version     1.6
    java.vendor     Sun Microsystems Inc.
    java.vendor.url     http://java.sun.com/
    java.vendor.url.bug     http://java.sun.com/cgi-bin/bugreport.cgi
    java.version     1.6.0_21
    java.vm.info     mixed mode
    java.vm.name     Java HotSpot(TM) Client VM
    java.vm.specification.name     Java Virtual Machine Specification
    java.vm.specification.vendor     Sun Microsystems Inc.
    java.vm.specification.version     1.0
    java.vm.vendor     Sun Microsystems Inc.
    java.vm.version     17.0-b17
    jdbc.driver.home     /D:/app/oracle/product/11.1.0/db_1/
    jdbc.library     /D:/app/oracle/product/11.1.0/db_1/jdbc/lib/ojdbc5.jar
    line.separator     \r\n
    oracle.home     D:\app\oracle\datamodeler\3.0.0
    oracle.ide.util.AddinPolicyUtils.OVERRIDE_FLAG     true
    oracle.net.tns_admin     D:\app\oracle\datamodeler\3.0.0\network\admin
    oracle.translated.locales     de,es,fr,it,ja,ko,pt_BR,zh_CN,zh_TW
    oracle.xdkjava.compatibility.version     9.0.4
    orai18n.library     /D:/app/oracle/product/11.1.0/db_1/jlib/orai18n.jar
    os.arch     x86
    os.name     Windows XP
    os.version     5.1
    path.separator     ;
    reserved_filenames     con,aux,prn,lpt1,lpt2,lpt3,lpt4,lpt5,lpt6,lpt7,lpt8,lpt9,com1,com2,com3,com4,com5,com6,com7,com8,com9,conin$,conout,conout$
    sun.arch.data.model     32
    sun.boot.class.path     D:\java\jdk1.6.0_21\jre\lib\resources.jar;D:\java\jdk1.6.0_21\jre\lib\rt.jar;D:\java\jdk1.6.0_21\jre\lib\sunrsasign.jar;D:\java\jdk1.6.0_21\jre\lib\jsse.jar;D:\java\jdk1.6.0_21\jre\lib\jce.jar;D:\java\jdk1.6.0_21\jre\lib\charsets.jar;D:\java\jdk1.6.0_21\jre\classes
    sun.boot.library.path     D:\java\jdk1.6.0_21\jre\bin
    sun.cpu.endian     little
    sun.cpu.isalist     pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86
    sun.desktop     windows
    sun.io.unicode.encoding     UnicodeLittle
    sun.java2d.ddoffscreen     false
    sun.jnu.encoding     Cp1252
    sun.management.compiler     HotSpot Client Compiler
    sun.os.patch.level     Service Pack 3
    svnkit.sax.useDefault     true
    user.country     US
    user.dir     D:\app\oracle\datamodeler\3.0.0\datamodeler\bin
    user.home     D:\Documents and Settings\StreekRG
    user.language     en
    user.name     streekrg
    user.timezone     America/New_York
    user.variant     
    windows.shell.font.languages     
    Extensions
    Name     Identifier     Version     Status
    ====     ==========     =======     ======
    Code Editor     oracle.ide.ceditor     11.1.1.4.37.58.38     Loaded
    Database UI     oracle.ide.db     11.1.1.4.37.58.38     Loaded
    Diff/Merge     oracle.ide.diffmerge     11.1.1.4.37.58.38     Loaded
    Extended IDE Platform     oracle.javacore     11.1.1.4.37.58.38     Loaded
    Help System     oracle.ide.help     11.1.1.4.37.58.38     Loaded
    History Support     oracle.jdeveloper.history     11.1.1.4.37.58.38     Loaded
    Import/Export Support     oracle.ide.importexport     11.1.1.4.37.58.38     Loaded
    Index Migrator support     oracle.ideimpl.indexing-migrator     11.1.1.4.37.58.38     Loaded
    Log Window     oracle.ide.log     11.1.1.4.37.58.38     Loaded
    Mac OS X Adapter     oracle.ideimpl.apple     11.1.1.4.37.58.38     Loaded
    Navigator     oracle.ide.navigator     11.1.1.4.37.58.38     Loaded
    Object Gallery     oracle.ide.gallery     11.1.1.4.37.58.38     Loaded
    Oracle IDE     oracle.ide     11.1.1.4.37.58.38     Loaded
    Oracle SQL Developer Data Modeler     oracle.datamodeler     3.0.0.649     Loaded
    Peek     oracle.ide.peek     11.1.1.4.37.58.38     Loaded
    Persistent Storage     oracle.ide.persistence     11.1.1.4.37.58.38     Loaded
    Property Inspector     oracle.ide.inspector     11.1.1.4.37.58.38     Loaded
    QuickDiff     oracle.ide.quickdiff     11.1.1.4.37.58.38     Loaded
    Replace With     oracle.ide.replace     11.1.1.4.37.58.38     Loaded
    Runner     oracle.ide.runner     11.1.1.4.37.58.38     Loaded
    VHV     oracle.ide.vhv     11.1.1.4.37.58.38     Loaded
    Versioning Support     oracle.jdeveloper.vcs     11.1.1.4.37.58.38     Loaded
    Versioning Support for Subversion     oracle.jdeveloper.subversion     11.1.1.4.37.58.38     Loaded
    Virtual File System     oracle.ide.vfs     11.1.1.4.37.58.38     Loaded
    Web Browser and Proxy     oracle.ide.webbrowser     11.1.1.4.37.58.38     Loaded
    audit     oracle.ide.audit     11.1.1.4.37.58.38     Loaded
    oracle.ide.indexing     oracle.ide.indexing     11.1.1.4.37.58.38     Loaded

  • Data Modeler unable to connect to DB

    I am using OS/X 10.8.5.  I have SQL Developer and Instant Client 11.2 installed and working fine.
    I have recently installed Oracle Data Modeler 3.3.0.747 and am trying to synchronize my model with the DB.
    When I try and add a connection if I set the connection type to TNS (which works just fine in SQL Developer), it doesn't show any of my tnsnames.ora entries in the 'Network Alias' drop down.
    So I instead tried creating a connection of type 'Basic'.  That _seemed_ to work OK - in that when I clicked 'Test' on the connection it returned success.  However when I tried to use that connection it returned immediately with the error 'Closed Connection'.
    Any suggestions would be gratefully received.
    Steve

    Maybe you need to install Oracle instant client . I had something similar to what you describe - can't rememeber if it was exactly the same , but I (think) I fixed it that way

  • BO data services: Profiler cannot connect. error is - No JVM

    Hi,
    I just installed BODS on solaris. I had configured the job servers and repositories and my designer can connect to the job server.
    However, my designer cannot connect to the profiler. I'm having an error message of 'no JVM is available to process profiling request. I already configured the profiler repository on oracle using the repository manager and associate the profiler repository to a job server.
    Please help.
    thanks,
    Tenrag

    Hi
    Try installing the "Web Tier components" on the client (Designer) machine.
    (You will have to re-run the Installation, selecting the same components as before, plus the Web Tier Components. There is no need to set up repositories again, though).
    This should work, as it installs java components.
    (You might want to post any Data Services in the Enterprise Information Management forum - as that is the correct forum for Data Services - I only noticed you question by accident!)
    Regards
    Miguel

  • Data model editor cannot save samle XML data if data contains angle bracket

    BI Publisher can correctly query data containing angle brackets, and it produces well-formed XML in that case. Angle brackets are correctly coded as &lt and &gt. However, if you try to save the generated XML as sample XML for the data model, BI Publisher will issue the following error in its log:
    [2012-02-17T14:12:07.491-08:00] [AdminServer] [ERROR] [] [oracle.xdo] [tid: 30] [userId: <anonymous>] [ecid: 4d7950b0e2efed24:2a9da7a7:135894f9533:-8000-0000000000002f73,0] [APP: bipublisher#11.1.1] End tag does not match start tag '...'.
    where '...' would be any characters appearing between the open angle bracket and the close angle bracket. The sample XML data will not save, so you cannot open the report in the Desktop TemplateBuilder for Microsoft Word.
    Note that this bug is not fixed in the latest February patch for version 11.1.1.5.
    Edited by: 906888 on Feb 17, 2012 2:51 PM

    ok...tell me this, are you saying you are encoding the angle brackets or bi publisher is doing it automatically????
    With the data I worked, & (ampersands) were more predominant and I replaced the columns containing them with +& a m p ;+ (without spaces) and everything was fine....
    -bifacts
    http://www.obinotes.com

  • Cannot connect to iTunes store from PC

    Diagnostics below- at bottom it shows last connection today, but I cannot connect.
    Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
    Gigabyte Technology Co., Ltd. P35-DS3L
    iTunes 10.5.3.3
    QuickTime 7.7.1
    FairPlay 1.13.37
    Apple Application Support 2.1.6
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.97
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (0.0)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 0037A74413D62BB0
    Current user is not an administrator.
    The current local date and time is 2012-03-09 17:57:14.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., ATI Radeon HD 4800 Series
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: f8c337699275123daabb68ba3a6a762e
    iPodService 10.5.3.3 (x64) is currently running.
    iTunesHelper 10.5.3.3 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {CBCDA5E2-1BCC-4942-ACA8-77D393777DDB}
    Description:          Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
    IP Address:          192.168.0.10
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.0.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.0.1
    Lease Obtained:          Fri Mar 09 17:50:31 2012
    Lease Expires:          Fri Mar 09 18:50:31 2012
    DNS Servers:          68.113.206.10
                        24.217.0.5
                        71.92.29.130
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    SSL 3.0 Support:          Enabled
    TLS 1.0 Support:          Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-03-09 17:24:17.

    many thanks.
    Doublechecking one odd thing from the diagnostics.
    Current user is not an administrator.
    Is that true? Or does your Windows user acount have full admin rights?
    If you do actually have an administrative account, the false result in the iTunes diagnostics can sometimes indicate idiosyncratic permissions trouble that has been known to interfere with Store connections.
    Let's try an experiment. I'd like to try doing a "Run as administrator" on your iTunes.
    Quit iTunes first.
    In Computer, open Local Disk C: or whichever drive you have your program files installed on.
    Open the "Program files (x86)" folder.
    Open the "iTunes" folder.
    Right-click on the iTunes.exe file and select "run as administrator".
    Run your network connectivity tests again. Do they now say "Current user isan administrator"? If so, do you also now get a proper Store connection?

  • Cannot connect to iTunes store from any device

    I can't seem to connect to iTunes store from my Macbook pro, iPhone or iPad. This problem just happened recently, no idea what's wrong.

    Hi tracyk223,
    Welcome to the Support Communities!  It is puzzling that you cannot access the iTunes Store from three different devices.  Were you able to access other websites?  The first step would be to make sure your internet connection is working.
    Another thing to try would be to follow the steps for the iPhone in the article below and see if you can make a cellular connection instead of using Wi-Fi.
    Can't connect to the iTunes Store - Apple Support
    http://support.apple.com/en-us/HT201400
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time. 
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Hopefully, one of the troubleshooting steps outlined in the article will get you back on track...
    Happy Holidays!
    - Judy

Maybe you are looking for