Data not Updated Automatically in SLD to XI Integration Builder

I am trying to create a new software component in the SLD for use with our XI machine. However, when I do this, the component does not appear in the XI Integration Builder.
I have looked at the Automatically Updated Data page of the central SLD, and noticed that our XI J2EE system has not Auto-Updated with the SLD for quite some time, if ever.
Can somebody please give me some pointers how to sheck/configure this? Also, is there a way to update the information between the SLD and the XI system manually?
Kind Regards,
Tony.

I think the problem is the system cannot actually see the SLD for some reason.
If I try to access the SLD using the DNS name, I am unable to do so:
http://dnsname:52300/sld/index.html
However, if I use the IP address direct, I can do so:
http://192.xxx.xxx.xxx:52300/sld/index.html
I notice that when I try to access the SLD from the XI start page, the link is using the http://dnsname:52300/sld/index.html form, which isn't working.
Also, when I try to Import Software Component Versions from the Integration Builder menu, I get the error:
com.sap.aii.ibrep.client.swc.ExtSwcAccessException: Unable to read software component versions from System Landscape Directory "dnsname:52300"
So I'm thinking this may be some kind of DNS error, but I don't know how to resolve it.
Any clues?

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