Data packages drop to bottom of status window

Using BPC 5.1 SP03
Has anyone noticed after kicking off a data package via eData, the package's row entry in the eData status menu moves to the bottom of the list. There is never a start time---it never runs. I have to manually delete the item and run again.
Is this a bug?

Any tips on how to unearth "patch #4"? Does my SAP profile need to be configured for downloading patches? I've tried these:
Support Packages and Patches -> Entry by Application Group -> SAP Application Components -> SAP BUSINESS PLANNING AND CONS
Installations and Upgrades -> SAP Solution Extensions -> SAP Solutions for Performance Management -> SAP Business Planning and Consolidation ->* Release 5.0,* Release 5.1
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