Data Plan on iPad 3 Not Working

I have a Data Plan but don't know how it works, or why I can't make it work on latest, updated ipad 3.  Yesterday Verizon stopped working on my iPad. I also have ATT200, and have had it for years, but it also stopped working. Getting Verizon help always starts with my phone number, but I don't have a Verizon phone, so I'm locked out of help. Is there any english speaker in the world who can help me?  The people in the stores are flummoxed. 

For the ipdad I would just visit an Apple Store if you have one near you.
http://www.apple.com/support
There is a help forum there that may have a solution as well.
I am not familiar with the other device. Sorry.
Good Luck

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