Data plan usage in negative numbers

So day 2 of owning my new Verizon enabled iPad I am out of town with it and I go to the cellular data page to check my usage. It's showing that I have a 20MB plan with -2685MB available in data. I had signed up for a 3GB plan, I had been using the iPad for logmein all day helping customers of mine so I panicked and signed up for additional bandwidth. I got the 10GB plan at that point. After adding it my usage panel now shows a 20MB plan like before and a 250MB plan showing another -9845GB in usage.
Frankly, I'm still on my trip and I'm not sure how best to sort out this mess. I have email receipts for the proper plans but I don't think I even used the 3GB now that I'm looking at the second plan being all screwed up. Who should I call?

Hi Lanec,
I am sending you a private message to address your account concerns. The usage you reported would need to be reviewed on the account to check specifics of the billing. We want to try and avoid any data plan issues from causing billing errors based on when the plans were switched related to your billing cycle.

Similar Messages

How to view iPad data plan usage history?

Is there a way to view AT&T's Data Plan usage by month?
All that I can find is what is available on the iPad Settings in Cellular plan. I don't find a web site login or any other way to see what I've used each month.
Thanks for any info.

Data Plan Usage

We currently have have share plan that allows us 1400 minutes of talk time each month. We also have a Data Plan that allows each of us 2 GB per month. When either of us accesses the internet, does that use any of our shared talk minutes? In other words, sonce we never use even half of our talk minutes, if we reduce them, will that affect our data plan?

Thanks so much!
Date: Fri, 11 Jan 2013 10:24:51 -0700
From:
To: >Personal info removed<
Subject: Re: Data Plan Usage - Re: Data Plan Usage
Re: Data Plan Usage
created by Tidbits in Verizon Wireless Services - View the full discussion
No they are separate from each other. You can reduce your minute plan and your data plan will be left alone.
Message was edited by: Verizon Moderator

HT4623 Could not activate cellular data network. You are not subscribed to a cellular data service" "Cellular Data Plan Usage-There is no data remaining on your current plan. Would you like to add more data now?"what is the best thing i can do with this p

Could not activate cellular data network. You are not subscribed to a cellular data service"
"Cellular Data Plan Usage…There is no data remaining on your current plan. Would you like to add more data now?"what im going to do whit this problem??

I have done that and it is definitely on. My husband has the exact same phone and I upgraded his IOS at the same time, but this problem is not happening to his phone (we are also on the same plan, so our service should be the same). Our settings appear to be identical and my phone is showing the 3G symbol at the top, so I can't understand why it won't access the network.
I've turned it on and off twice and have reset all settings with my iTunes account, but it still isn't working.
I'm not a complete idiot with this sort of stuff - I have tried all the obvious things.

Data plan usage versus wifi

This is my first smart phone-rather it is my sons. Is there a way for the windows phone to use our home wifi-rather than the data from our data plan with verizon????

This link might be helpful as it explains the WiFi connection,
http://www.windowsphone.com/en-us/how-to/wp8/start/connect-to-a-wi-fi-network
http://www.windowsphone.com/en-us/how-to/wp8/basics/how-can-i-minimize-my-data-usage

Something is weird going on, my data plan quantity amount used suddenly changed and i suddenly used 5 gb of data without even using it, what is going on?

My data plan usage went crazy yesterday.
Suddenly, my totals all changed on the web site from 15gb of 20gb to 4gb of 20gb .
I got three alerts saying i used 75, 90, and all of my data a half of a day.
All of my equipment that could use data was off, and our phones showed less than a couple of megabytes used that day.
SO, there is no way over 5gb of data was used yesterday, and what is going on with my data status online?????
I will be calling Support later but thought i would post and see if anyone else was experiencing this anomaly.

I find it VERY hard to believe you only have 2.5 mb of interent usage per month. I'm guessing you meant 2.5 gb. Regardless, 2.5 mb or even 10.4 mb is almost nothing. Any "casual" usage could easily meter right past 10.4mb.
If you truly only have 2.5mb of usage, I suggest you ONLY answer the phone. NO text messages, especially with graphics.

HT4157 it says that my data plan is used up. haven't used my data plan

Celluar Data Account.
status: 0.00 mb used/ 250 mn left for 13 days
When I try to connect: error is: celleular data plan usage
there is no data remaining on your current plan. would you like to add more data now? if you don't add now you can do i later is stttings.
What? i have not used the plan.

Try calling your carrirer.

What is considered Data in a Data Plan and how can I reduce data usage?

What is considered Data in a Data Plan and how can I reduce data usage?

All the above, if u want to reduce try having your phone on wifi when you can like at home. Also setting your major downloads only when you connec to wifi like updates etc

Transfer Phone/Data Plan Between Phone Numbers

Hello,
I have a Droid X with the promotional $15/month 150MB data plan. My wife is eligible for an upgrade, and we were thinking of getting her her first smart phone. She will definitely not be a heavy data user. We are under the same Family Plan.
What I would like to do is use her upgrade to purchase a new Droid Incredible 2 with the unlimited data plan. After doing so, I would like to transfer her phone and data plan to my phone number and vice versa (transfer my phone and data plan to her number).
I'm getting conflicting info as to whether or not this can be done. I've read a post on here that suggests this is possible, but I called Verizon and was told that it isn't. The CSR told me that since my data plan is promotional and no longer available, there is no way to perform the transfer.
Is this correct? Is there no way of getting the $15/month plan onto my wife's phone number (regardless of whether we switch phones or not)?
Thanks.

mandms7 wrote:
Hello,
I have a Droid X with the promotional $15/month 150MB data plan. My wife is eligible for an upgrade, and we were thinking of getting her her first smart phone. She will definitely not be a heavy data user. We are under the same Family Plan.
What I would like to do is use her upgrade to purchase a new Droid Incredible 2 with the unlimited data plan. After doing so, I would like to transfer her phone and data plan to my phone number and vice versa (transfer my phone and data plan to her number).
I'm getting conflicting info as to whether or not this can be done. I've read a post on here that suggests this is possible, but I called Verizon and was told that it isn't. The CSR told me that since my data plan is promotional and no longer available, there is no way to perform the transfer.
Is this correct? Is there no way of getting the $15/month plan onto my wife's phone number (regardless of whether we switch phones or not)?
Thanks.
Adding to what was stated in assisting mandms7, the $15.00 data plan is no longer available and not able to be transferred if you switch phones. If you change devices, you would be asked to select from one of the available data plans to replace the data plan no longer available. Also, if you upgraded your wife's featured phone to a Smart Phone by July 6th, 2011, you would have been required to select the unlimited data plan for $29.99. If upgrading after the 7th, then you need to select from one of the available data plans. Please use this link to be taken directly to the website to see the available data plans. There is also information available to help determine which would be the best data plan available. You could always switch phones online being logged into My Verizon. However, the selecting of the data plan would be needed at the time of switching your phones.

Negative Numbers considered as VARCHAR while uploading CSV file under Data Load in APEX

I am trying to upload a CSV file which contains negative numbers. These negative numbers are being considered as VARCHAR2 while uploading. And if I change the Column Type to Numbers the upload fails.
Any solutions the problem will highly be appreciated.

select * from nls_database_parameters
where parameter = 'NLS_NUMERIC_CHARACTERS'
shows you which characters your database believes represent the decimal place and the thousands separator. So, if your database expects 1,234.123 and you present a 'number' as 1 234,123 it will complain.
Also, in your case... your comma-separated-values contain commas? Or are the individual fields enclosed with quotes?

VZW - Bring back global data plans or this will be my last trip with a VZW phone in my pocket

(Background -I travel from the US to NZ&AU 3 times per year 2-3 weeks at a time for business. After my last trip I raved about VZW's data service in AU and was looking forward to having it available again. I even purchased a Droid 2 Global for my upcoming trip because I knew i could rely on the service. Called VZW today to make arrangements..)
Last trip (September 2010) : $65 for unlimited data
This trip (: $20/MB
Dear Verizon -
At this data rate your product is no longer a reliable business tool - it is at best a novelty. Even though I have a capable device in my pocket, I will have to search out wifi hotspots throughout my trip b/c your service is cost prohibitive. This change makes a clear statement that you do not want to be taken seriously as a global service provider, and is disrespectful to those of us who signed contracts with you based on the availability of your international data plan.
As my trip is just 1 day away, I do not have time to find a new provider before i leave. This, however, will be my last trip abroad with a Verizon phone in my pocket if the unlimited data plan is not brought back. Early termination fee? Doesn't look so bad when you consider that it costs more to download 15MB than it does to terminate my contract.
If anyone at Verizon actually reads this board, please take this thread as a notice from myself and those who post below that you will be losing us as customers if this situation is not rectified.

Agree completely.
Background: I've posted a few replies to this topic on Droidforums.net (Under Droid 2 Global). Just found out about this plan being canceled this week while preparing for a 1 month trip to Japan - figured I would just call to reinstate the plan only to be told it no longer exists. I am a new VZW customer as of this past November and had used the unlimited data plan on a trip passing through S. Korea and 2 weeks in the Philippines in December - Droid 2 Global worked flawlessly for data once Global Support was able assist with the correct settings.
I am extremely disappointed and feel I was misled when entering into a 2 year contract. From what I have read it sounds like plans were in the works to cancel the plan with a notice being sent to existing customers last November or something. Nice that I was told the truth as it was the primary reason I switched from AT&T. By rights the salesman had an obligation to tell me "you know, this plan is being eliminated as of January xx so if you want to keep it you need to keep it active".
Regarding the 4G LTE service, yes the CS agent I spoke with the other night mentioned this as well but either way I am hosed into getting a new device at that point so give me one good reason to stay with VZW. At this point as I mention below I am perfectly willing to cut my losses and go back to Brother Orange or other. In all honesty what I have found in the past 3 months of nationwide travel is that the call quality is muddy at best compared to my old RazorV3 on Orange and seems to be better on NON-VZW networks.
Fool me once, shame on you... Fool me twice shame on me. This is going to hurt VZW more than it hurts me.
If anyone else on this forum could verify if I was given the correct contact names noted below (this came via text msg from CS agent as I was still speaking with her - bless her heart):
1.) Daniel S. Mead is in fact the President & CEO and
2.) T.J. Fox is the Regional President for IL and WI.
I have every intention of writing a more formal version of below and sending via Fedex or USPS with signature required as it seems electronic means is not allowed.
The following is posted on the above mentioned forum:
Strength in numbers...
I recall one of the earlier posters had the idea of a petition and I see that Word attachments are allowed here so perhaps I'll draft something up on the flight this Sunday from LAX to NRT and post it next week. Perhaps not so much a petition but more of an "open letter", potentially post it on VZW's own forum as well.
I talked with CS last night for a while regarding another issue and also brought this up. The agent provided me with the following contacts and suggested I write a letter:
Daniel S. Mead - President & CEO
One Verizon Way
Basking Ridge, NJ 07920
T.J. Fox - Regional President IL, WI,
777 Big Timber Rd.
Elgin, IL 60123
If anyone else wants to take a crack be my guest, I just think that with minimal effort Verizon might take notice.
Key points as follows:
1.) $20/Mb for Global Data (Verizon doesn't seem to "get" the idea that "Global" is bigger than just North America, Canada, Mexico and Europe) is not just inconvenient it is outrageously overpriced rendering the phones useless:
Again, using my last months usage as a reference and I don't believe I am a heavy user - email, some browsing, Weatherbug, Nav. etc: 250Mb at $20/Mb = $5,000
Do they seriously think anyone can afford that? All they have done is to hurt their own bottom line.
I'd be really curious to know how many subscribers to the $64.99 Global plan they had or in other words how much revenue they lost.
I'd be happy with a compromise but to eliminate it completely?
2.) According to Global Support, Data has to be either on or off, no way to selectively leave on POP email which is really the only thing I have a need for and simply turn off everything else. Even if you use an App killer how do you really prove there is no data transferring unless you specifically tell the device.
Might be time to root if I could be sure it would eliminate unwanted data transfer.
3.) The availability of this plan vs. other carriers was the only reason I switched from AT&T last November. No mention was ever made of this plan going away. Misleading sales tactics IMHO.
4.) Canceling my contract (family plan at ~ $190/month) that is only 3 months old at this point would sting a little bit for me in terms of 2 lines @ $320 each for early termination.
But, from Verizon's perspective that would be 21 months of lost revenue or ~$4000.
So if 10 people were to send letters/ 10 signatures, we're are talking about potentially $40,000 or more.
100 people now we are starting to get into serious money.
Any way you look at this, Verizon has only succeeded in hurting their own bottom line: Potential canceled contracts, customers spending the money elsewhere such as Japan's Softbank or NTT Docomo in my case, potential new customers lost due to publicity of this, etc.
Any +/- feedback appreciated
R/ TMG - "Owner of Droid 2 Global that's no longer affordable to use Globally"

Can't activate my Toshiba NETBOOK on the new 3G Netbook $30/2Gig Data PlanI'

I'm sorry, but THIS one has to be the epitomy of corporate incompetence and technical ignorance that I have ever seen. On the broadband data plan web page, there is now a check box in the 3G Netbooks column for the $30/2Gig plan. I have a Toshiba NB-205 currently on the grandfathered $39.99/250 Meg plan (which is a crappy deal to say the least,, but couldn't justify $60 for 5 Gig i didn't need) so naturally I was delighted to see this plan appear and tried to change to it online. No dice. Only 5 Gig/10 Gig plans available. Went to store. They couldn't add it either but agreed I should be able to have it.
Called Customer Care. CSR couldn't add it. So he called me back and said I didn't qualify for the plan. Why? Because my "device" had an "embedded card" in it.. Doh!! Well, for Verizon's benefit, pssstttt....3G netbooks have embedded modems in them. 3G NOTEbooks too. Usb modems, data cards, Mi-Fi's, and even TABLETS have embedded modems in them.
Apparently they are trying to obfuscate data plan upsells by fragmenting the data plans between NETbooks and NOTEbooks (with embedded dards) and apparently my NETbook does not qualify as a NETbook under this new 3Gig plan. And the simple fact is, I don't WANT the 5 Gig plan.
The CSR also mumbled something about ny not having bought it from Verizon, so apparently THAT diqualified me too.
This is getting REALLY bad folks. Public sentiment concerning these new tiered plans, tethering charges on the capped data plans, and Verizon's notoriously high prices are generating an IMMENSE amount of negative publicity in the blogosphere.
I don't expect any resolution of this issue, as Verizon can, of course, disqualify anything they want from any plan they offer for whatever cock-and-bull reason they can cook up, but this is apallingly idiotic, and a gross insult to the intelligence of anyone who knows the difference between a notebook and a netbook, which for the sake of broandband usage, is no difference at all.

I'm in St Louis, MO and having the same issues. I've spoken with Apple on the phone twice, At&t once and they were supposed to call me back with a solution and have not called back. I went into the Apple store and they changed out my new ipad3 for another new ipad3, but I overheard the manager tell the tech that was helping me to stop doing that because it won't make a difference. Evidently, there's something not working correctly here and it's affecting a lot of people. Of course, Apple is saying it's an At&t problem...At&t is saying it's an ipad problem. Just curious...are all of the users that are having problems with the 3G/4G connection with the ipad3 working with At&t? Or, are we seeing this with other carriers, too?
I've turned off the LTE (as noted in posts above) and will give that a try to see if it at least allows me to have a connection when I'm away from my wi-fi.
Between this and charging issues...I'm now wondering if I jumped the gun too quickly in getting the ipad3. I'm appreciating my ipad1 right now and it's lack of issues for the past two years.

Data plans in the new wireless world

I see an impending collapse of many peoples internet service approaching soon and very little discussion on the topic, so I decided to write this to help inform Verizon of some of its customers needs.
       What originally attracted me to Verizon was its effort to push beyond the big markets and reach all of America. Create a country where everyone is "connected". Join Verizon and we will take care of you no matter where you live. These are the ideas Verizon has pushed onto people over the years and I commend them on doing a very good job at reaching these goals. The issue is, they have acquired such a large customer base it is now creating problems. An excellent marketing tactic of wireless service providers was always to offer up unlimited data plans to attract people to their service and this used to create very little risk for the service provider because wireless data was slower the telegraph!! Cellular providers used to sell phones, now they sell computers. Have they adjusted to this new market accordingly?
       When you had a 3G phone or even back when it was 2G or 1XX paying extra for unlimited data was pointless. As Verizon's CFO recently pointed out "Unlimited is just a word" "people don't use near the data they think they do" this is exactly why they could profit from unlimited data in the past, because this was true. Have you ever tried to stream a hi-def movie on 3G service? you were lucky if it wasn't pausing to buffer every 10 secs, what did you do every time this happened, you stopped trying to watch it!! Therefore you didn't use the data required to stream that content. Now just when wireless technology is finally becoming fast enough to be useful or enjoyable, it is being shut down.
       The new 4G LTE services have finally made it possible to reach 8-10 MB download speeds on regular basis. You can stream a full 1080 hi-def Blu-ray quality movie with 7.1 surround sound if your internet connection speed is over 5 MB. This sounds great doesn't it, finally I can watch SyFy, Hulu or Vudu with my aircard. This is the problem Verizon is facing, because that one 90 minute movie from Vudu at 1080 hi-def just sucked up 5 GB!! No that was not a typo, full hi-def streaming video will push 4-5 GB in a couple hours. Verizon had to curtail this "excessive" data usage by reverting to tiered plans or "shared data" so with the new data plans that was a $50 movie, at that price you would once again stop watching it and not use the data required to stream that content.
       Verizon broadband could not handle this volume of data being used when people started getting 4G internet service, so they had no choice but to end unlimited plans or be faced with the reality that they could not support there millions of customers data usage. For most people this will not create a big issue because they probably still live somewhere that they have access to other internet services such as DSL, Cable, or the best at Fiber Optic. DSL and cable will usually have a plan that creates fast enough internet speeds for streaming video but you will have to pay for a premium service.
       This however does create a step backwards, in what seemed like a step forward for the rural community. 3G unlimited aircard was a great option for rural community's, finally offering them an affordable internet service that often could still play Netflix, as well as all the normal uses such as e-mail and browsing, although it would not stream a 1080 hi-def movie it could at times stream a standard-def movie. Now with unlimited going out the window all those people that thought it was going to be so great to upgrade to a 4G aircard and finally watch movies, quickly realized that wasn't going to happen and worse Verizon is showing signs of completely eliminating all unlimited data as they course through their contracts looking for legal ways to stop honoring them, and for those that they can not stop honoring they have started to "throttle" usage when it exceeds a certain amount usually around 2 GB a month. This is perfectly legal to do, almost all ISP's will do this this when you exceed a certain amount of data, the difference is when your ISP offers 8 MB connection speeds and throttles you down to 5 MB speeds because you use a lot of data, you never really notice it unless you download media instead of streaming it and your downloads seem to take longer then normal but it doesn't effect you enough to complain. When your internet speeds are 1-2 MB as they are with 3G service, throttling brings you down to 300-600 KBPS!! They will throttle your speed down so much that you can't do much of anything except e-mail and browsing, Netflix will not work anymore, so thinking you can stay with a 3G device and just keep what you have isn't an option. They are forcing everyone into new plans.
       In the past it was very hard to use 10 GB of data on a wireless carriers broadband because speeds were to slow to allow use of all the online media. Now it is very easy to use 60 GB a month if you like movies and online TV. (That is 60 GB without downloading any media just streaming it) Perhaps if we are lucky Verizon will once again return to the table and look for ways to help their rural customers without taking are internet away from us. If I could pay for DSL from my local phone company I would, but I do not even have a phone line tied to my house, and if I decided to get one it still would not have internet access. But due to Verizon's efforts in expanding there 4G service across the country as quickly as possible I do have excellent 4G wireless service available in my home. Just as I thought it was time to get a Verizon aircard and start watching movies again, they told me you will never be able to afford it.
      If Verizon can create a rural community data plan for users that have no other means to access the internet and and it doesn't cost $600 a month then I will happily buy it, and also understand that it cannot cost $30 a month either, but if people could get, Phone, Internet (with say 50 GB limit), TV (by tv I don't mean Verizon TV that I agree should be an addition to the bill, i mean the free hulu, syfy and payed netflix accounts that are accessible with any internet connection fast enough to stream), Movie Store in their living room (Vudu) all in one package I think that $200 a month is a reasonable price.
     Now all I can do is wait and see who calls first. If Verizon creates a new data plan that allows media streaming at a reasonable price ill buy it. If my Local phone company offers me high speed internet and phone first, ill buy that instead and throw my current $140 month Verizon bill in the trash when I end the contract. I will not have 2 phones, I only have a Verizon phone because I have no Land line in my home. So I guess the race is on to see who can maintain the rural community's business.

What about Via Sat Exede satellite? 12 Mbps down and 3 Mbps up
25GB $130
Free data midnight to 5 am
Hook up VoIP phone and you got close to what you are asking, depending if you are a night owl or not.

Be careful if you change your Data Plan mid month to save money.

I have been contacted two times now by phone by Verizon representatives that were overwhelmingly concerned about the amount of money I was spending on my monthly cell phone bill. Their solution, both times, was for me to switch to a different data plan for the month if I see that I am going to run over my allowance. For the past few months, I had switched my account to the 6 GB plan because I knew that there was a potential for me to run over because of some work that I was doing. On the 14th of February I looked at my usage and we had only used 2 GB of data for the month and only had 6 days left in my cycle so I decided to switch back to the 4 GB plan to save money. Remember, this methodology was recommended by Verizon themselves to save money.
Lets do some math. I have used ~2 GB of data on a 6 GB plan. I switched back to the 4 GB plan with only 6 days left in my cycle. Anyone with any math skills at all would see that I should have ~2 GB of data to use. This is not the case with Verizon. AFTER SWITCHING, I was informed that I only had 0.9 GB of data left because they had prorated my data plan. It is pertinent to mention at this point that you can only switch one time in a month. Guess what? I ran over. Now it is going to cost me more than it would have because I followed their suggestion. The worst part is, I will be paying more for the 4 GB plan (with the overrun) than I would have had I left it at the 6 GB plan and for the cycle I will only have used ~ 3 GB of data. Somehow it almost seems illegal to sell someone 4 GB of data and charge them an overage fee for using 3 GB.
I called Verizon about this and was very politely told, "So what? and is there anything else I can help you with?" If this isn't a rouse to make money, there has never been one.
If a Verizon rep reads this and would like to assist, I would be grateful, but I doubt anyone even cares. Hank Williams said it best, "I was gettin' s******, but I wasn't gettin' kissed."
Benny

BigRedGonzo wrote:
It asked if I wanted to make the change retroactive to the beginning of the cycle. I told it I did. What since would it make to not do so?
Not sure. The only thing I can think of is if you changed it after the billing cycle closed on the time period where you had the overages.

How long does it really take to get my unlimited data plan back?

So Wednesday morning I go into a local Verizon owned-and-operated store to buy a Galaxy S5 on installment plan, like I did for my GS4 a year ago. Get talked into an Edge phone plan and the More plan, and they get that unlimited data plan off my line as fast as possible and then find that I can't get Edge for another 3 weeks. So we revert the changes (in theory), less than half an hour after the original change.
So I'm just standing there reading twitter and waiting for them to fix the situation and get me back to where I was when I walked in. I was actually willing to go ahead and buy a GS5 on installment plan (as I'd wanted to when I came in), but they *really* did not want me to do that. They got the voice plan back, and put me on a 2GB plan (which is 1/3 of my average usage), telling me I'd be back on my unlimited plan with hotspot service "by the end of the business week."
Today as I'm checking at the end of the business week, no sign of my data plan or hotspot service. The folks on the social media team tell me that my service might be crippled for another 10 days while an offline team tries to fix what the folks in the store broke.
Am I really out of luck for two weeks? I got a GS5 on T-Mobile with 5GB of data, which will get me by... TMO didn't seem offended that I wanted a GS5. But if I have to "be careful" with my data (as the store manager put it) on Verizon for two weeks, I may as well forward the phone and power it off.
At least I know never to set foot in this particular Verizon store again... last year they wouldn't sell me a GS4 "in case someone came in and wanted to upgrade" so I went to another nearby location. If my plans get unbroken, I'll either go to that other location or check eBay for my GS5.

Think of this and be amazed. If Verizon is trying its best to get customers off unlimited data by any means possible, and quite frankly tell you once you purchase any device on subsidy or the Edge program you lose unlimited. Now the Worry Free Guarantee states within 14 days if you change your mind you can pay a $35 restocking fee, and go back to your old plan.
However they no longer offer unlimited data so they give you this line of it has to be set back manually (inactive price request) and then it gets denied. Then they say it has to be submitted again for approval and then it gets denied. So why have a worry free guarantee?
And think to yourself, a plan they can remove in minutes takes them weeks to give back? They don't give it back. Search the forum.
Good Luck

Data plan usage in negative numbers

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