Data recovery for operational Toshiba external hard drive

I have a Toshiba HDDR500E03X external USB hard drive that's had trouble running properly recently within Windows XP Pro environments.  It's been fine since it's purchase in 2009, but within the last week or so encountered issues being detected within device manager and explorer.  Using support.microsoft.com advice, I removed the UpperFilters and LowerFilters registry entries in the following hierarchy:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
This did allow the drive to be recognized within XP, but it appears to have generated a second problem.  Now, when I look a the drive's root folder, I see what appears to be the contents of a Sony VAIO backup folder, which I believe to be a subfolder of the drive's data.  I'm not able to see photos, music, office files, etc.  I have to wonder if the registry tweak repointed the root folder to the wrong location?
Any advice?
Thanks,
Scott

If the volume has Mac OS X installed on it, select the disk in the Disk Utility window and click the Repair Permissions button; this will correct the settings. If not, follow the instructions below:
Choose Go to Folder from the Finder's Go menu and enter /Volumes/ as the folder's location. Next, open the Terminal in the /Applications/Utilities/ folder while keeping the Volumes folder open. Type the following into the window:
chmod 755
followed by a space. Drag the volume in question into the Terminal window and press Enter. Log out and back in, and see if the drive reappears on your desktop; if not, use:
sudo chown shortname
and then drag the volume back into the Terminal window, type in your administrator password, and press Enter. Log out and back in.
(10491)

Similar Messages

  • Data recovery from a Lacie external Hard Drive with blocked permissions

    I have a Lacie 160 gig external hard drive. While trying to block another user on my computers data from being unintentionally stored on the external drive, I apparently blocked all access to the HD. After single clicking on the drives icon I clicked on File, get info, in ownership and permission I must have chosen no access. I guess I blocked access on the device and not a file. I'm finding out this is a bad thing. Now the external drives icon doesn't appear on the desk top. I can find it in disk utility but the apple care guy says the only way to access the drive is by erasing all the data on the drive. He said I might find help here. Is there 3rd party software that deals with this? Maybe drive recovery? Any suggestions are welcome.
    iMac   Mac OS X (10.4.4)  

    If the volume has Mac OS X installed on it, select the disk in the Disk Utility window and click the Repair Permissions button; this will correct the settings. If not, follow the instructions below:
    Choose Go to Folder from the Finder's Go menu and enter /Volumes/ as the folder's location. Next, open the Terminal in the /Applications/Utilities/ folder while keeping the Volumes folder open. Type the following into the window:
    chmod 755
    followed by a space. Drag the volume in question into the Terminal window and press Enter. Log out and back in, and see if the drive reappears on your desktop; if not, use:
    sudo chown shortname
    and then drag the volume back into the Terminal window, type in your administrator password, and press Enter. Log out and back in.
    (10491)

  • How to set up a Toshiba external hard drive on my Macbook Pro?

    Hi there,
    I just bought a Toshiba external hard drive that says on the package it is compatible with Macs. I plugged it in, installed the Pogoplug PC for Mac (no idea what this is) and Tuxera NTFS for Mac (it was in the "Mac Driver" folder). Now what? Is my data now automatically going onto the hard drive? Do I need to install anything else? This seems too easy! What am I missing here?
    Thanks!

    New hard drives out of box should be formatted for your Mac
    go to DISK UTILITY and verify what it says your HD is formatted as under the "ERASE" tab
    HFS+ above is the "mac format"
    Format (erase) it in "mac osx Extended journaled"
    AFTER THIS YOU CAN DRAG AND DROP FILES AS YOU LIKE 
    To show HD on desktop
    go into FINDER at top then PREFERENCES  then GENERAL tab
    then check "hard disks" and "external disks"
    There is no such thing as a MAC or PC hard drive,.....they can all be formatted as you wish for either PC or Mac (or both)
    FORMAT TYPES
    FAT32 (File Allocation Table)
    Read/Write FAT32 from both native Windows and native Mac OS X.
    Maximum file size: 4GB.
    Maximum volume size: 2TB
    You can use this format if you share the drive between Mac OS X and Windows computers and have no files larger than 4GB.
    NTFS (Windows NT File System)
    Read/Write NTFS from native Windows.
    Read only NTFS from native Mac OS X
    To Read/Write/Format NTFS from Mac OS X, here are some alternatives:
    For Mac OS X 10.4 or later (32 or 64-bit), install Paragon (approx $20) (Best Choice for Lion)
    Native NTFS support can be enabled in Snow Leopard and Lion, but is not advisable, due to instability.
    AirPort Extreme (802.11n) and Time Capsule do not support NTFS
    Maximum file size: 16 TB
    Maximum volume size: 256TB
    You can use this format if you routinely share a drive with multiple Windows systems.
    HFS+ ((((MAC FORMAT)))) (Hierarchical File System, a.k.a. Mac OS Extended (Journaled) Don't use case-sensitive)
    Read/Write HFS+ from native Mac OS X
    Required for Time Machine or Carbon Copy Cloner or SuperDuper! backups of Mac internal hard drive.
    To Read HFS+ (but not Write) from Windows, Install HFSExplorer
    Maximum file size: 8EiB
    Maximum volume size: 8EiB
    You can use this format if you only use the drive with Mac OS X, or use it for backups of your Mac OS X internal drive, or if you only share it with one Windows PC (with MacDrive installed on the PC)
    EXFAT (FAT64)
    Supported in Mac OS X only in 10.6.5 or later.
    Not all Windows versions support exFAT. 
    exFAT (Extended File Allocation Table)
    AirPort Extreme (802.11n) and Time Capsule do not support exFAT
    Maximum file size: 16 EiB
    Maximum volume size: 64 ZiB
    You can use this format if it is supported by all computers with which you intend to share the drive.  See "disadvantages" for details.

  • HT1338 I bought my macbook pro november 2011 and I still cannot use my toshiba external hard drive.  what updates do i need to get?

    I don't know my operating system.  I bought it in nov of 2011.  I am trying to axcess a toshiba external hard drive.  what new update do I need to get?

    You can find out your current system version by select About This Mac from the Apple menu.  To make sure it is updated, select Software Update from the Apple menu.  A Mac from Nov. 2011 is probably running "Lion," and the latest version of Lion is Mac OS X 10.7.4.
    But that should not affect the connection of an external hard drive.  There are no special updates for connecting standard external drives.
    Does the external Toshiba drive connect by USB port?  Is it the smaller type that gets power from the port (no conection except for the one cable), or is it larger (with its own power supply)?

  • How do i repair or recover data from a corrupt USB external hard drive that does not show up on my Mac desktop or disk utility

    How do i repair or recover data from a corrupt USB external hard drive that does not show up on my Mac desktop or disk utility?
    Last night i was using my external hard drive, for some reason the folder just closed and i couldn't find it on my desktop.
    After googling solutions, i found it in the disk utilities, i clicked on the 'repair' button many times, but it said the 'error...' message.
    So i ejected it to try again, now when i connect the USB external hard drive it doesn't show up on my desktop or disk utilities.
    I really just want to either repair or recover the data on it because it literally has everything (documents, work files, photos etc) on it,
    I downloaded an application to recover my files but it needs the USB to at least show up.recognise it which mine doesn't.
    I know i should've backed it up on another USB, this definitely teaches me for next time to back up all my files.
    Are the files lost forever or can i recover them by going to a shop or using a software?

    Thank you for responding.
    This might sound stupid since i'm not really knowledgeable with Macs,
    but since all my files were moved from my mac computer to the external hard drive,
    is it possible to recover those files through my Mac - like recovering deleted files? 

  • How do I get my MacBook Pro to recognize my Toshiba external hard drive?

    How do I get my MacBook Pro to recognize my Toshiba external hard drive? I'm working on transferring my music from our home computer to my new laptop and I already got all my music onto the hard drive but now, when I plug it into my MacBook Pro, it doesn't recognize it. There isn't an icon that pops up and nothing happens at all. The blue light on the hard drive that indicates that it knows it is plugged into something comes up but that's about it. Someone told me I might have to "format" it but I don't know what that means and I don't know how to do it. I just want to get my music from the hard drive to my laptop so please help!

    natgray17 wrote:
    I don't know about your first question... I went to finder, preferences, then general but I didn't see anything for the hard drive. 
    Huh, in the Finder menu, Preferences, you will see this:
    Nope, disk utility cannot see it. I've tried unplugging it and plugging it back in but it still won't recognize it.puter that's a Mac...
    If DU cannot see it then the preferences is just an academic exercise.
    If this is a USB drive then as mentioned above you may need a powered USB hub since there may not be enough power from the USB to run the drive.  What else do you have plugged into the USB ports?  If there's some stuff you can unplug it then do it and see if your drive mounts.
    What do you mean from a Windows machine? It's a Toshiba hard drive and I put my music on it from my home computer that's a Mac...
    Which is all I wanted to know, i.e., whether the drive came from a Winows machine.  So it's been formatted and created on a mac.  Therefore it should mount on this other mac machine.  So it most likely is a power problem.

  • Recovery Image on an External Hard Drive?

    I was wondering if I could save a recovery image on my external hard drive?
    It says to use a USB or Disc, but my computer doesn't have a CD drive, and I don't have a USB with a min of 19GB. What I do have are several 8GB, and less, and one 16GB, but these won't work for this. Nor do I have an external CD drive.
    So I was wondering if I could use my external hard drive [It's got 2TB, but it's not empty...]?
    I was just hoping for another option rather than buying a new USB... or external CD drive...

    There is no way that I know of to trick Recovery Manager into using the external hdd.
    Just an FYI- not all USB flash drives will work. We see many people posting about problems with creating the recovery. I just made mine and it failed to recognize a Sandisk 3.0 drive. Tried a PNY 3.0 and it worked smooth and fast.
    http://www.staples.com/PNY-32GB-Turbo-USB-30-Flash-Drive/product_338657
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • My toshiba external hard drive is not being recognized, except when I eject it. I have the preferences checked to show icon and have checked utilities folder. nothing. Help!

    I have a iMac, Yosemite 10.10 and my toshiba external hard drive is not being recognized, except when I eject it!. I have the preferences checked to show icons and have looked in the utilities folder..nothing. I have also changed ports. ??

    A few things to try:
    1-Repair permissions and restart your computer.
    2-Zap the PRAM
    3-Use Software Update/App Store to update your OS to OS 10.10.3.  Also, update everything SU/AS has to offer for your computer.  When done, repair permissions and restart your computer. 

  • I have a Toshiba external hard drive that i used to back up my Windows 7 HP -- I want to transfer files to my new Mac and it won't accept. Help?

    I have a Toshiba external hard drive that I used to back up my Windows 7 HP -- I am not able to get the files off of it (pictures) onto the Mac. I am NOT a very technical person. IS there a simple easy way to explain and do this -- OR a simple way to just say it is not possible?

    If you connect the external hard drive to your Mac does it show up in the Finder? If so, do the files you are trying to transfer show up? What happens when you try to move them over?
    What kind of Mac are you using and what operating system does it have running on it?
    Let us know, we'll keep helping you.
    Best of luck.

  • Maverick wont recognize my toshiba external hard drive. Any idea?

    Maverick wont recognize my toshiba external hard drive. Two days ago, before attaining Maverick (what a mistaaake), it recognized the external. Now it only recognizes other external hard drives, but not my toshiba. All my music is locked away
    Thanks for your time...

    Once I press mount it says:
    The disk "TOSHIBA EXT" could not be mounted.
    Try running First Aid on the disk and then retry mounting.
    I have a very valuble music collection on this. I got it around a week ago and it hasn't been acting the same since Maverick. I'm just hoping the problem IS maverick here. But it must be.... Because Maverick won't even recognize my brookstone mini projector. I really appreciate the help, what should I do from here?

  • My Toshiba external hard drive is no longer being recognised by my Macbook Air - solution?

    My Toshiba external hard drive is no longer being recognised by my Macbook Air. The light on the hard drive is on, but it won't appear on my computer's desktop or anywhere else. How can I fix this?

    Hi rivraff,
    If you are having issues mounting an external hard drive volume, you may want to see if it shows up and/or can be repaired in Disk Utility; you may find the following article helpful:
    Apple Support: Using Disk Utility to verify or repair disks
    http://support.apple.com/kb/ht1782
    Regards,
    - Brenden

  • HT203167 I have just downloaded the latest itunes version (11.0.1). All my data cannot now be located, though the library is showing all the correct content.The data is stored on an external hard drive. How do I tell the library where to find it's data?

    I have just downloaded the latest itunes version (11.0.1). All my data cannot now be located, though the library is showing all the correct content.The data is stored on an external hard drive. How do I tell the library where to find it's data?

    The iTunes application should be installed on the system drive. You may need to repair iTunes to fix that error regarding a missing .exe.
    To organize your library properly see Make a split library portable.
    If you don't have a working version of the library that can be transformed into a portable shape I have tools and techniques that can repair the broken links.
    tt2

  • What to do? coudn't open my toshiba external hard drive that I can open before

    I have a Toshiba external hard drive that I've been using without any problems before I upgraded my OS to Mavericks...Now I couldn't find the drive anymore but it seems that my mac detects it but it just is not opening it anymore...couldn't find it in my finder window....Anyone who knows how to fix this? Thanks.

    Have you reset power on both the Mac and hard drive?
    From time to time, during sleep/wake cycles, my network attached drive wouldn't show up in my Fiinder. When I would click to Connection, they would come up grayed out. Cycling power on the Mac didn't really help much. But cycling power on the hard drive unit did.
    KOT

  • Cannot Access Toshiba External Hard Drive On MacBook Pro

    I have had this Toshiba portable external hard drive for about 3-4 years now.  It is powered through the USB port (USB 3.0 I believe, but maybe it's older and is only USB 2.0).  All of a sudden my hard drive will not show up on my Mac or PC to be accessed (on the PC it says "device descriptor request failed" and doesn't show at all).  At first I thought it was because I updated to Maverick when it was first available, but realized I had been accessing my hard drive and using time machine with it since then.  Right now there are a lot of files on this hard drive I would like access to so I do not want to format the drive at all.  Furthermore, the drive appears in disk utility and I did the verifying and repairing disk functions in disk utility and they were successful, but nothing was actually fixed.  Also, the light is constantly flickering white, sometimes it would be solid blue, but recently only flickering white. 
    I have also refereed to this discussion thread, however, in this person's situation their drive does not appear at all where mine actually does. The solutions provided were to try a new cable or that there is not enough power being provided from the computer through the USB cord into the hard drive.  I have never had this issue and have tried both cords made by Samsung and one from a WD My Passport.  Please let me know if I should try the powered USB hub and I will, I just don't understand why the power going to the drive changed all of a sudden since I've been using it for years.
    I have already ordered a new external hard drive so I can back up my computer, but I still need the files on this hard drive.  Luckily it seems to still be alive which makes me think there is a way to get the files.  So if anyone can help me figure out a solution to this problem without losing my files that would be excellent.
    Thank you.  I will try to provide you with any additional information you would like to know.

    Since you can see the drive in Disk Utility, select it, go to the Restore tab, and use that to copy the data to a new drive. Note the warning on reformatting the destination drive - make sure there is no data on the new drive.

  • My Toshiba external hard drive won't mount after OSX Mavericks update. Please help.

    Two days ago I updated to Mavericks 10.9.3 and prior to this, my Toshiba 1TB external hard drive worked perfectly well. Since the update, my hard drive will no longer mount. It shows up in Disk Utility but will not let me 'mount', 'verify disk' or 'repair disk' through Disk Utility. My sister has an identical Macbook Pro which she has not updated to Mavericks. I have tested my hard drive on her laptop and it works just fine. Can anyone tell me how to fix this? Do I need to reformat my hard drive (and if so, will that clear everything on my hard drive?) or is there a simple fix?
    Thank you for any assistance you can offer!

    Reset the NVRAM/PRAM and Reset the SMC, then try again.

Maybe you are looking for