Data Recovery Options?

In the process of transferring from a POP3 Account to IMAP, I deleted a POP3 Account and lost a lot of email's I still need. I've seen some data recovery options such as File Salvage, but I'm wondering if there are any cheaper options out there? Thanks for the help.

What an awful thing to have happen! Especially on such a special and happy day! You have my deepest sympathy.
From what I understand, as long as the data has not been overwritten, you should be able to recover it. I will have to let the explanation of how to do this rest with people more knowledgeable than I am, as I have never had occasion to have to do this. But I have no doubt that they will post the appropriate resources.
I have been told that the only way to destroy a hard drive so that you can't recover the information is with a hammer. That said, it could still be costly. But unless your new backup partially wrote over some of your previous backup, it should be recoverable.
Good luck, and have a happy honeymoon--don't let this spoil it! And the best of everything for your future!

Similar Messages

  • Data recovery options if drive not accessible through Target Disk Mode

    I have the classic data recovery question: my computer seems to have failed, and I'd like to save some data. Thanks in advance for any advice.
    Details:
    - Most recent backup was about a month ago to Time Machine (unfortunately, this laptop went off on a long trip and didn't have access to the destination disk, and then when it came home was running very slowly and my wife halted the TM backup thinking it was slowing the computer down). Some documents have been backed up more recently via Dropbox and/or Mozy, but not a couple important ones
    - When booted in Target Disk Mode, no drive shows up on the computer to which I connect it
    - When I boot from an OS X CD, a drive appears in Disk Utility with no volumes on it, and the options to 'repair disk' and 'verify disk' are greyed out.
    - When I try to just start the computer up, it gets to the grey screen with the apple and just spins.
    Questions:
    - Should I attempt anything else myself? I've never learned about Lion's Recovery Mode; can it be used to copy some data off, in the unlikely case that this computer would boot into that Mode? Would any further attempts to boot, etc. potentially reduce the chances of a professional company recovering data?
    - I'm planning to take this to an Apple Store today to confirm that this is indeed a hard drive problem and not a failed mother board or something; is there a way for me to do this myself? In the past I've used Hardware Test CDs from Apple and stuff; I don't know if those still work on modern computers.
    Thanks again for any help!

    I know I used to have a copy of Disk Warrior, but can't find it and it's probably out of date. I downloaded the Data Rescue demo, but it only got partway through scanning the disk and then failed. It told me to 'clone' the disk, but after about three days of trying still wasn't making much progress on it, so I gave up.
    However, I was able to recover the few important files I needed simply by removing the drive, putting it in an enclosure, and connecting it via USB. After 10 or 20 minutes, Finder gave me a message that said something like, "this disk cannot be repaired, and is probably damaged. You can still access the disk, but copy everything off ASAP because it will probably fail soon." Some files indeed couldn't be copied, but I could copy the things I needed.
    I assume that this is a hardware problem. To confirm, I assume that I can check it without having DiskWarrior simply by trying to reformat it? If it can't be reformatted, I assume there's no chance that it is a functioning drive. Is that right?

  • Filevault repair failed, need advice on data recovery options.

    As you may have seen from my previous posting, my main user Filevault account was corrupted and every attempt to repair it has failed. Since the repair was a failure, I would like some advice on what the best data recovery software would be. Since I don't feel like paying money for anything I would prefer you to give advice on software I can get for free. However if its absolutely necessary to use a purchased software to get best results then feel free to tell me. Often I hear that a lot of the Linux software have a great reputation in data recovery ability. I am able to get Linux on my Mac because I have a Knoppix CD and a Qemu emulator that would enable it to work so be sure to mention any of those options. Just try to tell me what the best way to recover the data would be. Thanks.

    Internal SATA drives, preferably in a RAID configuration. You can fit up to 4 in a macpro, including the system drive. They're cheap and reliable, and you could easily fit the capacity you currently have with your externals into the three spare slots.
    If you can't get enough capacity this way then you need to look into an external RAID like the G-RAID.
    A firewire daisy chain is far from the ideal storage solution for HD.

  • Data Recovery Options: URGENT

    Here's what happened. I was in the middle of backing up my iBook. I deleted my old backup file and was replacing it with a new one. The backup got interrupted (about a week ago), and I didn't have a chance to restart the process. Then, my computer was stolen.
    So, the old backup (which I deleted on the hard drive) is gone...but since nothing has been written over that information (the hard drive hasn't been used since), is there anyway to reclaim the information?
    Sorry if this should be posted elsewhere, but I'm supposed to leave for my honeymoon in a couple hours: my computer was stolen during my wedding reception. Any and all help would be greatly appreciated.
    Oh, it was a 12in iBook running Panther...if that matters. Please someone help me....

    What an awful thing to have happen! Especially on such a special and happy day! You have my deepest sympathy.
    From what I understand, as long as the data has not been overwritten, you should be able to recover it. I will have to let the explanation of how to do this rest with people more knowledgeable than I am, as I have never had occasion to have to do this. But I have no doubt that they will post the appropriate resources.
    I have been told that the only way to destroy a hard drive so that you can't recover the information is with a hammer. That said, it could still be costly. But unless your new backup partially wrote over some of your previous backup, it should be recoverable.
    Good luck, and have a happy honeymoon--don't let this spoil it! And the best of everything for your future!

  • I would like to know if anyone in has experienced problems with Stellar Phoenix Data Recovery and if I have ultimately fallen for a scam?

    I had accidentally deleted important files from my hard drive and emptied them from my trash can on my MacBook Pro. I sought a variety of data recvery packages but none were really successful apart from one - the now infamous Stellar Phoenix Mac Data Recovery Version 6.0. Upon using what I was led to believe was a trial version, the files I was looking for could in fact be found. However, in order to recover them I had to purchase a £94.80 licence. In deperatation I chose to do this. Upon attempting to recover the files, I went to check the location I saved them into and low and behold there was a folfer called a 'Root' Folder which was completely EMPTY.
    Stellar Phoenix have done little except take the money and run
    I would greatly appreciate it if you alert me to free data recovery options as I dont want to be scammed by unreliable apple 3rd party providers.

    It sounds like that your drive is corrupted. You should try to format it for fixing this problem.
    But, to recover your original data, you are supposed to run a hard disk recovery software at first and format this disk afterwards for saving the physical drive. This free one can retrieve your data completely as it helps my friend restore all his data. Go get it there: http://goo.gl/wQW0Ur
    Add some tips: You should not rewrite your wanted data with any new file in case of data loss.
    You should back up your important data all the time on a different drive in the future.
    Hope it works.

  • Data recovery help and options

    If you don't want to read the entire diatribe, please answer:  Any suggestions as to which data recovery app is appropriate for a ThunderBolt Seagate GoFlex 1TB?  It's been 21 hours, should I stop and restart First Aid?
    I have a MBP15R that is about a month old.  With it, I purchased a Seagate GoFlex 1TB drive with Thunderbolt adapter.  I was away from the house for 24hrs, and had shut my MBP off prior to leaving.  Upon return, I started the MBP and began my work.  About an hour in, I realized I couldn't find a few recent files.  I went to Finder, and realized the SGF wasn't mounted.  It would not mount, and prompted me to run First aid.  The log for this so far is:
    2012-12-17 15:27:13 -0800: Disk Utility started. 
    2012-12-17 15:27:58 -0800: Mount of “FreeAgent GoFlex Drive” failed
    2012-12-17 15:28:12 -0800: Verifying volume “FreeAgent GoFlex Drive”
    2012-12-17 15:28:12 -0800: Starting verification tool: 
    2012-12-17 15:28:12 -0800: Checking file system
    2012-12-17 15:28:12 -0800: Error: This disk needs to be repaired. Click Repair Disk.
    2012-12-17 15:28:12 -0800: 
    2012-12-17 15:28:12 -0800: Disk Utility stopped verifying “FreeAgent GoFlex Drive”: This disk needs to be repaired. Click Repair Disk.
    2012-12-17 15:28:43 -0800: 
    2012-12-17 15:28:51 -0800: Verify and Repair volume “FreeAgent GoFlex Drive”
    2012-12-17 15:28:51 -0800: Starting repair tool: 
    2012-12-17 15:28:51 -0800: Checking file system
    2012-12-17 15:28:51 -0800: Volume repair complete.
    2012-12-17 15:28:51 -0800: Updating boot support partitions for the volume as required.
    It's now been 21 hours, and the boot support partitions for the volume as required has not completed.
    I live-chatted with Seagate.  The pertinant text is:
    You: The question:  with approximately 90% of the drive filled from backup, etc., how long should the process of 'updating boot support partitions for the volume as required' take?  we're pushing 21hrs now.
    Jason H: That is really hard to say. There is not a way to give a time on that, but I can tell you that it should not exceed 5 hours. At that point either the drive is unrepairable, or may be corrupted.
    Jason H: It could be a bad drive.
    You: ...hmm...your recommended course of action at this point?  i'm an it director, am familiar with seatools, but unless i'm mistaken, you don't have a version of seatools for mac
    Jason H: That is correct. The only thing we recommend on Mac is to use Mac First Aid Repair to try and correct any issues.  I would still wait a little longer even though it has been some time.  With the drive being 2TB and depending on the system, and what type of data, it could still be updating the partitions.
    You: 1TB
    You: video, audio, and documents/spreadsheets.  the time machine backups took up over .5 the drive in just under a month.  ok, so if another 24hrs doesn't resolve it, 3rd party tools to attempt a repair?
    Jason H: The only other program that I can suggest, is even though Mac is not listed for Seatools, if you have an Intel based chipset on your Mac, Seatools for DOS can work. Otherwise, the only other thing I can suggest would be to search online for free recovery programs.
    You: seagate will charge for data recovery even though the drive is 35 days old from purchase, correct?
    Jason H: Correct, data recovery is not covered under warranty.
    I'm getting a 2nd Goflex and USB adapter to push the data to once I get the drive operational, then exchanging the 'bad' drive and TB adapter.
    Any suggestions as to which data recovery app is appropriate?

    Sorry to hear your problem.
    IMHO what you should of done was Shut down the Mac, Disconnected the drive from the Mac (Pull out the TB cord), Restarted the Mac and tried to Reconnect it once the Mac had started.
    Could of simply been the drive was trying to draw to much power from the TB port, that is IF that drive did not have it own AC adapter, while the MBP was starting. But once it was up and running it may of been able to supply the correct power to the drive.
    sorry I don't have any suggestions for Data recovery.

  • Hard drive failure - options for data recovery and AppleCare coverage

    I have been handed a relative's 12 month old MacBook Pro with a factory-installed 500GB hard drive which appears to have failed. When attempting to boot the MacBook I am met with the classic clicking and grating noise which I know is a tell-tale sign of hard drive failure. The drive will not boot and I am shown the question mark folder icon, indicating that the operating system cannot be found. Have booted into internet recovery mode, Disk Utility appears to have found no sign of the hard drive's existence and shows none of its partitions. I have attempted putting the MacBook into FW target-mode and mounting the disk from another laptop, but to no avail; while it will go into target mode the drive simply isn't visible. The SATA connection to the drive is definitely OK - I have tested with another 2.5 inch hard drive which showed up fine in Disk Utility and was bootable. Have run Apple Hardware Test/Diagnostics but this returned no errors. It seems like a pretty clear cut case of drive failure.
    I put this all to the relative whose laptop this is and asked them whether the MacBook had been dropped recently, explaining to them that this is one of the likeliest causes for such sudden failure. Sheepishly they admitted that they had indeed dropped it, although not from too great a distance and onto a carpeted floor. Apparently in the days immediately after the shock the hard drive continued to boot but the system was very slow and beset by spinning beech ball hangups. It is only in the last few days that the hard drive has become completely unbootable, and seemingly unreachable.
    I have two questions that I would be grateful for some help with.
    Firstly, is there any possibility of recovering data from this drive without going to a data recovery specialist? The user did have backups of most important data, but some recently imported photos were not backed up. Is it any use me trying any third-party data recovery software utilities, bearing in mind that I can't even mount the drive in target mode?
    Second, the MacBook is still covered by the extended AppleCare warranty for the next two years. Is it worth my relative's while making a Genius Bar appointment to see whether Apple would replace this drive for free, given that the damage was most likely user-inflicted? Is there any chance that this sudden failure could be unrelated to the drop the MacBook suffered the other day - perhaps just a result of the 'normal' failure rate? I am more than happy to exchange the drive for a new one myself and my relative is happy to pay for the new part (I was amazed at how cheap hard drives are now), but would we be better off trying an Apple Store? My prediction would be that while we might get lucky and have an obliging genius who agrees to swap the drive without asking too many questions, we could also have one who concludes the damage is not covered by the warranty and insists on charging for the new hard drive (at a mark-up I assume) and labour.
    Any thoughts about these two issues or the hard drive failure more generally are very welcome. Thanks.

    1, Data recovery software is your only alternative if there is no backup. It may or may not be able to revoker anything from that hard drive. If it does then the only other choice is to go to a data recovery service. If have to go that route expect to pay for it, like $$$$.
    2, Yes. They will at least tell him what the problem is and the cost if any to fix. There is a good chance they will fix it for nothing and only charge for data recovery if they can do it.

  • Using Bitlocker Data Recovery Agent (DRA) on Surface Pro 3

    We currently have the Data Recovery Agent (DRA) configured in our Bitlocker Policy for our Windows 7 Systems, and it works fine. In situations where the Recovery Key for the computer object was not backed up to AD correctly for whatever reason or the computer
    object was deleted, our HelpDesk can connect the encrypted drive to another system, and then use the certificate for the DRA to unlock the drive.
    I'm wondering if the BitLocker DRA Certificate unlock method will work for Surface Pro 3 devices, in the case that that their computer object and normal BitLocker recovery key is deleted or missing in AD for whatever reason. Seeing as how our helpdesk can't
    easily remove the internal HD from a Surface Pro 3 (I think only MS can do this?), I'm wondering if this BitLocker recovery option is still an option for Surface Pro 3's and if it is not then if there is another recommended option for Surface Pro 3's and/or
    other Windows 8.1 Tablets used in an enterprise environment.

    noctlos wrote:
    Using linux-3.18 and -3.19 kernels, with wayland/weston v. 1.7. In its own tty, i try to run weston, and I get the following stderr:
    Could anyone help me to figure this out? Thanks.
    Seems that the problem lies in libinput. Maybe you can report that upstream. I suggest you recompile libinput with debug info and do not strip the binaries to obtain better backtraces.
    Edit:
    I have also tried running `swc-launch -- velox`, and get the following error:
    Running on /dev/tty2
    velox: error while loading shared libraries: libinput.so.5: cannot open shared object file: No such file or directory
    Server exited with status 127
    Restoring VT to original state
    So, perhaps I am having some libinput trouble. Does this seem correct?
    Well, that's a different problem. libinput has several soname bumps because of API and ABI incompatibility. You have to rebuild swc against the newest libinput. (Although I'm not sure if swc developer updated the code to new API)
    Edit 2:
    Just to tack this on here for `gnome-session --session=gnome-wayland --debug`
    I'm not expert on this, it may be related to libinput problem. If you don't include GDK_BACKEND=wayland environment variable when launching gnome-wayland.
    Last edited by jdbrown (2015-03-01 08:04:39)

  • Data Recovery On an iBook G3

    I had an iBook G3 in college (2002, exact model @ http://bit.ly/VGVpSh), and when it died I purchased a new Mac and shoved the iBook in a box (About 7 years ago). It died from the logic board/display issues that all those dual-USB iBooks had. I actually had one, or maybe even two, logic board(s) replaced under warranty, but it eventually went out again, and I just bought a whole new laptop. I know I have a ton of photos from college on there, and that's really the data I'm now after! I can get the screen to work most of the time by placing a clamp under the 'Option' key on the left half of the keyboard. New problem though, as fired it up to take a stab at finding my data; I'm getting a flashing question mark when it boots up, which a little research shows is indicative of hard drive failure... My photos!!! So I've messed around with the computer for an hour or so, and haven't had any luck.
    First and foremost, does the flashing question mark mean that data's dead and gone for good, period? Or could the drive itself be fine, but the controller/cables be bad? Sadly, ten years later I don't have the install CD, so that's not an option. I used a random OS9 disc I found online, but it wouldn't boot off that either; I'm guessing because it's not the original OS CD for this model... I also can't get the 'Firewire target' to work. The oldest computer I have in the house is an Intel 2ghz core duo 2 (exact machine @ http://bit.ly/LqDkzw) running 10.6. I'm guessing the new machine/OS won't do the Firewire target mode, as I've been unsuccessful when I've tried. I just read there are different Firewire 400 vs Firewire 800 cables, so I guess I could just be using the wrong cable as well..? I found an old Firewire cable to even try this in the first place, but I have no idea if it's 400 vs 800. Or would a bad hard drive preclude the Firewire target mode anyway?
    I've also tried random things like Ethernet connections, but no luck. I'm guessing the probably-wide OS gap won't allow them to communicate anyway.
    I found a bunch of these laptops on ebay for $45, So I guess I could just buy one used, and swap the hard drives? That way, if the HD it self’s ok, moving it to a new home might help (plus it'd fix the logic board issue). Downside is that the hard drive swap doesn't look easy at all, and I could end up messing up the HD even more.
    I've never used a data recovery business, but is that possibly my best bet? I have no idea how much they cost, but I think a friend said his data recovery cost like $250. In all honestly I think I'd pay $250 for my old memories, I'm just not sure where to go from here. If anyone has suggestions on fixing it, or ANY suggestions on who’s a good merchant to handle this, I'd greatly appreciate any advice. Thanks all!

    I use the external caddy as edex67 has suggested you try. This is probably the cheapest and easiest way to recover the pics providing that the hard drive is working. The only catch is you must remove the drive in order to attach to the adapter. Since you are not trying to resurect the iBook, the drive removal would be easier as disassembly would not have to be as cautious. Below links to disassembly and a source for an adapter.
    http://www.ifixit.com/Device/iBook_G3_12%22
    http://eshop.macsales.com/item/NewerTech/U3NVSPATA/

  • Data Recovery - External Hard Drive

    Hi,
    I have recently copied over a folder on my iOmega (Prestige Portable) External Hard Drive with a folder from my Power Book Hard Drive, with the replace all.
    What I need to know is there a way to step back to the point before I copied over this folder?
    Ok so here comes the Dumb bit, I have never set up Time Machine! Yes I know, very stupid!
    So I'm now in the process of seeing if it is possible to step back with data recovery software and if this is possible what do people reccomend! I have tried SanDisk RescuePro but It comes up with a message saying that the drive is too big, I think it is meant for Flash Drives!
    Have I posted this in the right Discussion thread? If not were do you think I would be best to post this?
    Thanks

    Johno11111 wrote:
    Ok so here comes the Dumb bit, I have never set up Time Machine! Yes I know, very stupid!
    Us mere mortals do tend to learn things the hard way, don't we?
    So I'm now in the process of seeing if it is possible to step back with data recovery software and if this is possible what do people reccomend!
    FIrst, stop using the drive immediately. If the files haven't been overwritten already, the more you use it, the more likely that is.
    There are several Data Recovery apps for Macs; +Data Rescue II+ seems to be the one mentioned here most often, but others get good reviews, too. I've not used any, so can't say one is better than another.
    I understand you'll need another external disk to receive the recovered files. (But you'll probably need one anyway for Time Machine or other backup app that you'll be using regularly from now on, right? You can use a second internal HD, Time Capsule, or in some cases back-up over your network.)
    I also understand that some of these apps have a trial version that will tell you whether there's anything to be recovered, and perhaps recover a single file, so you don't spend the $$ for nothing.
    Look for +Data Recovery+ via Google, VersionTracker.com or MacUpdate.com. The last two have user reviews. Just be certain whatever you use is compatible with Leopard.
    And/or, search for +Data Recovery+ in the Using Leopard forum.
    Once this is sorted out (or to explore Time Machine options), you might want to review these:
    Time Machine Tutorial
    Time Machine 101
    How to back up and restore your files
    Time Machine Features
    Apple - Support - Mac OSX v10.5 Leopard Time Machine
    and perhaps browse the Time Machine - Frequently Asked Questions *User Tip* at the top of this forum.

  • Data Recovery After Hard Drive Failure!

    Ok, basically, I've got a 2 1/2 year old iBook G4 with a bombed hard drive, and unfortunately, the last time I backed up was around 3 months ago. Here's what happened right before the crash: some applications like Widgets and Safari were acting fluky, and it wouldn't let me open Word documents, so I restarted, because I thought it might have something to do with the fact that i had downloaded the new version of itunes not that long ago and hadn't restarted since. well, when i restarted, the gray screen with the wheel and the apple symbol went on for a really long time, and then the blue screen came up with the cursor, but nothing else happened, and the blue screen just stayed there. as far as i know, the hard drive wasn't making any unusual noises, just the usual occasional soft sounds that my hard drive has always made (there are usual sounds, right?) a piece of information that might be useful is that the hard drive was almost full (it only had about 5 GB left, which i understand is how much you should leave) could this have caused the failure maybe? anyway, i tried using the hard drive as a target and tried getting another computer to recognize it and pull the files off, but that didn't work. so, i brought it into the apple store, and they got it to boot up but using some external hard drive, i think. they tried disk utility, but that didn't see my hard drive. then the tried disk warrior, and that saw it and repaired it or something, but then it couldn't get the drive to mount. so, i'm assuming that because disk warrior didn't work and couldn't get it to mount, then other software like data rescue, etc... won't either. like all computer users, i've got some REALLY REALLY important data on there, and all the data recovery places i've gotten quotes from are pretty pricey. if the drive doesn't require physical data recovery, only non-physical, as i hope, the cheapest is still $350. even so, the person on the phone there didn't seem to know nearly as much as the people at the more pricier places. so, are there any other options besides expensive data recovery? i read something about using dd - a unix thing, but i don't know the first thing about it (http://www.macosxhints.com/article.php?story=20050302225659382) so i'm not sure i want to risk messing it up even more. and, if worse comes to worst, then i'll use a data recovery place... but can anyone tell me if they've used any of the data recovery companies below, and which ones are good?
    (first three do evaluation for free, and then you decide if you want to continue based on more accurate price idea)
    MacintoshDataRecovery.com
    $500 non physical
    $1100-1600 physical
    Heroic Efforts
    http://www.heroicdata.com/data_recovery
    $350 non physical
    ships to another (very expensive) place if physical
    ACS Data Recovery
    http://www.acsdata.com/index.htm
    $600-700 non physical
    DriveSavers.com
    (recommended by Apple, probably the best, but the most steep, too)
    could cost anywhere from $500-$2700 and $200 evaluation fee even if data is unrecoverable
    Since this is our fourth hard drive failure in four different iBooks in 2 1/2 years, i am starting to become seriously disillusioned about the quality of the hardware Apple uses...not that i would ever get a dell or anything, but still....
    THANK YOU in advance for any tips you might be able to offer, and also for reading this extremely long post!
    katie
    iBook G4   Mac OS X (10.4.3)  
    iBook G4   Mac OS X (10.4.3)  

    I have read good reports concerning Data Rescue although I have not used it myself.
    Once you get your data back, focus on a regular (even daily) backup routine, because as you know only so well, the question is not if a drive will fail, it's when.
    My condolences, by the way.

  • Data recovery from a disk that is unmounted

    Here is my problem:
    disk utility had indicated that I had a couple of bad blocks in my start up disk and recommended that it be replaced. Since I already had a second internal hard drive with plenty of room on it, I simply installed OS 10.4 on the second hard drive and designated it as the startup drive.
    Then I ran maintenance on the problem drive. After spending an hour or more grinding through every sector it appeared that the drive would pass master. However for some reason it hung up, stopped making progress and disabled my computer, i.e., I could move the cursor but could not click anything or select anything. Finally my only choice was to manually shut down and restart. Restart seemed to work fine except the disk on which I was performing maintenance did not show up on the desktop.
    Finally I was able to locate it using disk utility and discovered that the mount point was missing and it was not mounted. Of course this is what I should have expected since techtool pro unmounts a drive while it performs maintenance and when I had to interrupt, it did not remount.
    I spent three days trying to find a way to remount it, including downloading MountMe. Strangely when I ran MountMe it recognized the drive and gave me a successful remount message, but the drive was not actually remounted according to disk utility.
    I have moved the drive to a different G-4 with no more success.
    my greatest problem -- I had used Backup from .Mac but apparently was not careful enough about where the backup file was located. Generally I download to my desktop and then if I want to save a download I move it to an appropriate location. Unwisely I had done the same with backup which means of course that when the old startup drive crashed it took my desktop files with it.
    Included among those backups were all of my financial records (Quicken) for the year. Three checking accounts, all of my credit card accounts, all of my business accounts, etc. I am talking about days of contacting credit card companies and banks for replacement of records for the year and, worse yet, they don't have the details in their files regarding the accounts to be charged nor do they have any info about inter account transfer, etc., etc., etc.
    So, I am looking for a reasonably priced service provider to copy my defective hard drive for me. I don't think there is any problem with the data on the drive, I just can't get it remounted.
    Maybe someone knows how to work around the mount point problem????
    My main desktop computer is a G-4 quicksilver with dual 800, OS 10.4.3 and 1.4 GB of memory.
    thanks,
    John Cleek

    Whenever someone reports issues with their drive my first question is always, "Do you hear any unusual noises coming from the computer?"
    What I'm listening for is anything like grinding, scraping, what we always call 'ping-ponging' or other unusual clicking noises that would indicate a mechanical problem inside the drive. If you don't hear anything unusual then the problem is more likely to be corrupt volume information or a broken hard drive controller board.
    If you hear noises then my recommendation is to stop trying to get anything off the drive because any more attempts would do yet more damage.
    The only data recovery company I've used is www.drivesavers.com. I've called them multiple times to get quotes and their reps always seems to actualy have an idea what they're talking about. It is very expensive to use a service such as theirs but sometimes it is the only option available.

  • Data recovery from backup

    Hello.
    Could you please let me know the recovery steps of the data volume?
    I tested the following steps on my HANA (Rev.18), but I could not recover my data due to the error.
    1. Start HANA studio, right-click on the host name in the 'Navigator' pane, and select 'Backup'.
    2. Go through the backup wizard, and create 'COMPLETE_DATA_BACKUP' files in '/usr/sap/<SID>/HDB00/backup/data'.
    3. Confirm that the 'COMPLETE_DATA_BACKUP_databackup_N_M' files exist in the above directory.
    4. Right-click on the host name in the 'Navigator' pane in HANA Studio, and select 'Stop'.  Select 'Soft' shutdown.
    5. Confirm that the HANA DBMS stops.
    6. Start the 'GNOME Terminal', go to the '/usr/sap/<SID>/SYS/global/hdb/data' directory, and delete (or rename) the 'mnt00001' directory.
    7. Right-click on the host name in the 'Navigator' pane in HANA Studio, and select 'Recovery'.
    8. Start the recovery with un-checking the 'Recovery of the Log Entries' option.
    9. The data recovery for 'Name Server' stops at 50%, and the following error is shown.
         Recovery of system <SID> failed
         The service 'nameserver' at 'NODE:30001' responsible for the volume '1' does crash.
    Thank you,
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