Data Usage spiked on iPhone 5's

We just got iphone 5's and we noitced that our data usage has increased. We also noticed that there is data usage a midnight, 3am, 6am, 9am, noon, 3pm, 6pm, 9pm and back at midnight, every day.
We have turned off everything we can think off and the amount of data usage has decreased, but it is still doing some data usage at these same times.
What else do we need to turn off to stop this? We have AT&T and the AT&T rep said that Apple is the one doing these updates/downloads during these times.
We have done the following:
1. Settings, privacy, diag & usage, Check Don not send
2. Settings, itunes apps, set to turn off Auto downloads, sue cellualr data off,
Can anyone think of what else we need to turn off to stop these updates?

Where are you seeing those data figures? Is it storage usage or data usage? Data usage has to be reset each billing period. Otherwise it adds up. You may be seeing several months of data usage. Reset it to 0 on the first day of your billing period each month. It's that or your looking at storage usage.

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Assuming that DonXX means 'monitor' rather than 'manage', my experience may be of relevance.
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Are there known data usage problems with iPhone 4S?

I just got my first iPhone. I barely know how to use the thing and pretty much only use it for checking my work email. I blew through 7 GB of data in 20 days. From everyone I've talked to there is no way I have done this based on my limited usage. So something is running in the background that I can't control. I've turned off the cellular setting and told it to only use wifi, and when I'm at home it appears to be using my wifi. I read some other comments here saying it could be a problem with the iOS, but it didn't seem like a definite answer. Any other ideas?

Last month I checked the data usage on my iPhone 4S three days after the start of a new billing cycle. To my shock I discovered that I had been charged with about 193 MB of usage. That was very odd because 193 MB is well above what my total data usage is each month. Immediately contacted AT&T Customer Service--twice. Each time they could not provide an explanation as to why the data usage was charged to my phone. All they could tell me was that all of the 193 MB were charged on the very day the new billing cycle started. They did try to sell me a larger data plan.
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Then my wife checks her iPhone 4S data usage on day one of this month's billing cycle at about 9 AM. She finds that she has been charged with 30 MB of data usage when she hasn't even used her phone. Again, 9 AM; day one of new billing cycle; 30 MB of usage; no active applications running. How can this be? She contacted AT&T Customer Service and once again they were no help. She made two phone calls and also spoke with one CS Manager, but no one could explain why she has been charged for the 30 MB. Anyone else having this problem? Please help us resolve this if you know what to do? Extremely frustrating to be charged for data we know we are not using. Getting no help from AT&T Customer No-Service.

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Over the last couple of months, we have noticed a HUGE spike in our Cellular Data usage. We have had an iPhone 5 for a little over a year and have always been under our 2GB limit. However, during October our "usage" spiked to almost 4GB resulting in additional charges. In November, we saw our "usage" spike to almost 5GB. We do not stream music nor videos and have gone as far as to turn off data for apps and images on emails. Additionally, we use WIFI at home with multiple access points to ensure complete coverage. This is maddening and extremely frustrating knowing we have not drastically changed our usage and have most likely decreased our usage based on our awareness of the issue. Verizon's solutions are to increase our plan, turn off cellular data while on WIFI, and wipe the phone. All of which are not acceptable. The suggestion that 4G results in higher data usage than 3G is just ridiculous. I will be watching our usage this month very closely and refuse to pay any overages. If it continues to climb, I will make my voice heard the only other way I know how by walking to another carrier. I have been a Verizon supporter and customer for almost 10 years however, this is unacceptable.

My findings on the matter are summarized here...
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Where are you seeing those data figures? Is it storage usage or data usage? Data usage has to be reset each billing period. Otherwise it adds up. You may be seeing several months of data usage. Reset it to 0 on the first day of your billing period each month. It's that or your looking at storage usage.

I have 2 significantly large data usages on my IPhone bill.

I received a text notice from ATT that I was over my monthly data allowance. My normal individual data usages range from 12kb to 25kb. Once in a while 600kb or so. The 2 that put me over were 131775kb and 88906kb. I have contacted ATT and they told me they just receive date, time and duration from Apple. I called Apple and they said there's no way to find out what caused these large usages. I need to find out what is causing these. I have had the phone for over a year and never had this problem until now. Any help would be greatly appreciated. FYI I do not use facebook or mail on my iphone. They are both turned off.

AT&T does NOT receive any info from Apple regarding their own network utilization. If that's what you were told, whoever said that is totally full of ****.
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My data usage on my Iphone 4s has skyrocketed in the last month, although I am connected to wifi 90% of my day.

From August 8th to September 7th I used 1211mb of my 5GB plan on Telus. I recently moved to another city to go to University and suddenly my data has rose to 5050mb used in less than a month. I would chalk it up to moving to the new city, except for the fact that I spend most of my day either at home where I have constant wifi or at the University which has free wifi across the campus. The only time I'm really on 3g at all is the 30 minute bus ride to and from school where I will often stream podcasts off of the podcast app and ocasionally use the alienblue app to browse reddit.
When looking at the hour by hour rate on my data plan I can see that in the span of driving to school on the bus I would use on some days 60mb and on others over 200mb in an hour period. I am almost always just listening to podcasts directly off of the podcast app during this time and I can't imagine they would take up that much data.
Strangely enough the highest amount of data spent most commonly is from around 9am-10pm, which is when I am in class no using my phone at all and should be connected to wifi. Apps running in the background wouldn't take up this amount of data would they? Do I revert to 3g from wifi everytime I lock my phone?
I've contacted telus and the technical support had no idea how it could change so drastically especially because it doesn't seem to follow any set pattern, he thought the phone could have a virus which I found not very likely.
On some days it says I've used almost a GB of data in a 4 hour period!
Does anyone have any ideas of what could have caused this sudden jump in data usage? Does streaming take up that much? Would apps running in the background add up to almost a GB in several hours? I'm utterly confused, because I can see no logical way that I'm using as much as they are saying.
I've also downloaded an app to track the amount of data I use on wifi and on 3g which also shows me WHERE I've used what data, which should help me pinpoint where something is going on.
Any opionions or help would be greatly appreciated, if you have any other questions let me know and I can answer to the best of my abilities.
Thanks!

*Update*
I thought I had found the offending 'app' namely "Songpop."
I regularly use "Songpop" on my phone late at night via my wifi connection.
All enteries on my phonebill are at midnight (even though I have a data allowance it was excluded from allowance). I switched 3G off on Friday, played "Songpop" at midnight and at the exact time I got a "Server Error" message.
I posted a message on the "Songpop" support forum.At first they said this was a problem relating to my ISP.
I have spoken to my ISP and asked if there are connection drops at the time I have been billed (ie to establish if my wifi dropped and 3G kicked in without my knowledge) and have been advised that there aren't any connection drops at that time.
"Songpop" have now responded that "This is an issue to take up with Apple Support" see: http://support.songpop.fm/songpop/topics/playing_songpop_on_phone_via_wifi_but_i ncurring_download_data_charges_for_3g_useage?utm_content=topic_link&utm_medium=e mail&utm_source=reply_notification
Hopefully someone at Apple can respond ....

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You can keep track of your usage at Settings > Cellular > Cellular Data Usage, but you cannot put a limit on it. You have to check and shut it off manually (Settings > Cellular > Cellular Data = "Off")

Data usage reported on iphone 5 differs from that online

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Where are you seeing those data figures? Is it storage usage or data usage? Data usage has to be reset each billing period. Otherwise it adds up. You may be seeing several months of data usage. Reset it to 0 on the first day of your billing period each month. It's that or your looking at storage usage.

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Hi,
Hope this is the right place to ask this. I'm getting an iphone 4 in a couple of weeks, and have been looking at the priceplans available.
They all seem to only give 500mb data allowance, what shocked me was to read this on vodafone's site :
*500MB a month will let you read and reply to approximately 100 emails, view 92 BBC news stories, and browse around 44 mobile web pages - every day. And 1000MB will let you read and reply to approximately 200 emails, view 184 BBC news stories, and browse around 88 mobile web pages.*
whereas T-mobile say :
*With 500MB of data you could do one of the following (roughly):*
** Send 500,000 emails without attachments*
** Send 1000 emails with photo attachments*
** 5000 visits to simple sites like Twitter or blogs*
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** Download 50 low quality or 12 high quality tunes*
** Watch 60 views of 4.5 minute YouTube™ videos*
Obviously therefore i feel that vodafone have massively screwed up on their website there, and am guessing T-mobile have got the more accurate description of what 500mb data allowance can give you.
Just wanted to ask you iphone-ers whether you find yourselves going over 500mb of data allowance each month? I wouldnt be a heavy user of downloading things, but i would like to use all the aps and browse the web now and then like every other iphone user out there, so just want to gauge whether to go for a contract with a larger allowance, and less minutes, or whether 500mb per month is a perfectly reasonable amount!
Thanks in advance

Your question although entirely reasonable, can be paraphrased as 'how long is a piece of string?'
I'm fine and I have an unlimited usage account (one of the old ones that they do not have any more).
I still don;t use more than 500mb but then again I have access to Openzone and The Cloud wifi which covers much of London, and airports. That usage isn't metered.
I have no idea if it is enough for you as we are completely different.

Is there anyone else having a major probblem with excessive data usage with the iPhone 5??

My wife and I are on a shared 4GB data plan, she has the Galaxy Note 2 and I have the iPhone 5, she's on her phone way more than I am, but I am using waaay more data than she is, double to be exact. She sends pictures all the time and all of that, I do not, but yet I am still using more data. I have cut off everything from using my cellular data except, facebook, twitter, instagram, and Onavo Count, I have deleted iClouds from my phone, my location is turned off, but yet I am still using a lot of data.. I was wondering, is this issue because of Verizon, or is it because of the iPhone 5? My boss has a iPhone 5 through AT&T and she's not using as much data as I am either and I am pretty sure she's on her phone more than I am as well and do not have half of everything I got not using cellular data cut off.. I been with Verizon since Feb. 2012 and I have always had this problem with data while my wife is using barely 1G a month, I am using almost 2G every month. I am not complaining, I just want to know if anyone else is experiencing the same thing and if so what kind of solutions have you found? Thanks in advance! I hope I hear from someone... preferably a Verizon representative.

Thank you for your response. I do not stream music or videos, I do not
FaceTime, my apps are not automatically updating when using wifi, I
manually update them so they do not use cellular date either. Yes I have
been able to view my data sessions, and honestly its not adding up. This
morning it said my phone used over 90,000 kilobytes and I do not know how.
I am positive my wife uses her phone more than I do but yet I am using more
data.. I've been to the Verizon store and they have not be able to help me
at all, I really like the coverage I get from Verizon but my confusion on
why my phone is using so much data may cause me to switch providers and I
really do not want to, I just really want to get to the bottom of this
situation. I can't even enjoy my phone because I have cut mainly everything
off. Location is cut off, I've deleted iTunes off my phone, I got mainly
all my applications to only be accessed through wife for when I get home. I
cut off my cellular data as soon as I get home because I am under wife when
I am home. My wife do not have to do anything of what I've just mentioned
but yet I am still using more data than she. Is my phone defected,
something has to be wrong here. Please I will really appreciate it if you
or anyone can help me figure what is going on. Please, thank you!
Sent from my iPhone
On Nov 8, 2013, at 12:55 PM, Verizon Wireless Customer Support <

Can you completely disable data usage on iPhone?

I have an extra iPhone 4S that I got from a friend who's contract ended. My girlfriend has a very basic plan from AT&T (unlimited calling and texting). She can send picture messages also, but she doesn't have a data plan from what I understand. (I always thought MMS required data?) I was wondering if there was anyway I could completely disable data usage on the iPhone so there would be no charges. I know this limits the phone capabilities, but it would be an improvement to her current phone. Also would I have to register the phone in her name so she can use the phone with her SIM card or is it as easy as popping it in?
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Your problem is that AT&T does not permit iPhones, on their network, without an associated data plan. So, like it or not, you'll still have to pay for data. If you try to use the phone without a data plan, they will eventually catch you & bill you accordingly. All carriers call tell exactly what type of device is using their network.
In fact, I'm not aware of any carrier, in the US, that will permit an iPhone on their network without an associated data plan.

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IPhone 5 excessive data usage - possible fix

I, like many customers here, have had a major increase in data usage with the iPhone 5. In fact I blew through 1.3 gigs of data in just a couple weeks even though I use wifi 80% of the time.
A couple days ago I restored my phone to its factory settings through iTunes, which installed a fresh version of iOS 6.0.1. This seems to have cured the problem with data and wifi. When I got the iPhone 5 I had restored it from a backup which was from my iPhone 4. Somehow installing a fresh version of iOS 6 on my phone has fixed the problem.
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Data Usage spiked on iPhone 5's

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