Data usage while I'm asleep and connected to WIFI
I just got a new Iphone 5S and also noticed my usage has gone up considerably.
I was just checking my data log for my new cycle which is only two days old and have seen significant MB of data usage in the early morning hours while I'm asleep and I'm on WIFI in my house. The phone is next to me on the night stand.
How could this be? I've read that sometime people leave apps running in the background that might account for that but I'm on WIFI in my house so it shouldn't be using any data at all. I've also noticed smaller amounts of data usage registering during times of the day when I'm in my house on WIFI.
The answer from the Verizon person seems wrong. I've had various iPhones with data through them for 3 years... I just got a new phone a few weeks ago and my data usage has gone up. I have had "cellular data" turned on.... but I ALWAYS have with my other phones as well and didn't experience this issue. I have data logging in the wee hours of the morning while I'm asleep at home and it should be connecting to wifi. This seems very backward to have to switch cellular data on and off when you come and go from wireless networks. It has never been like this in the past 3 years i've been with Verizon and a smartphone. I'm really annoyed I've paid overages for a couple months now seemingly due to this weird issue that has never affected me before. @joel_vzw please provide further explanation.
Similar Messages
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Cellular/data usage while connected to Wi-Fi with iPhone 5
I recently upgraded from an iPhone 4 to an iPhone 5 and when I view my usage details for data I am seeing small amounts of data use even while my phone is connected to Wi-Fi and charging. I did not see this with my iPhone 4.
The usage is small and I'm guesstimating adds up to 20-30MB per month, but wondering if this is normal.
My iPhone 4 was running iOS 5.1.1 and the iPhone 5 is running iOS 6.0.2 and Verizon 13.3.
I'm not if this is considered normal as I've read about the recent bug that was allowing a lot of data to leak while on Wi-Fi. Supposedly iOS 6.0.2 and Verizon 13.1 fixed this issue. Others have posted that a replacement phone fixed the issue.
The small data use seems to be about 30-90kb every couple of hours. Again, I never saw this with the iPhone 4.
Do others see this small data usage while on Wi-Fi?
Thanks!
DavidHmmm, I don't think that's the case. As I said, I can keep perfect track of wi-fi and 3G usage with the DataMan app. While I'm connected via wi-fi, there's a 90-10 ratio between wi-fi and 3G. There's a lot of wi-fi usage, meaning it is connected, at least, most of the time.
Maybe an alternative answer to my question, based on your reply, would be the fact that the connection might be dropped SOMETIMES, but not FOR GOOD, when the phone is locked. I would like to understand this behaviour better - why it is dropped? It really makes little sense to drop the wi-fi connection if it is known that it is much stabler, faster AND it costs me zero to use data with it.
I don't wanna spend my 3G data, that's why we keep looking for wi-fi connections everywhere we go, right? -
If you're trying use your hotspot and connected to wifi on your iphone, does the wifi stop working and start using your data instead of staying connected to the wifi?
Spencer Simmonds wrote:
Thanks for the quick response. What you have said makes sense but there is no rhyme or reason to he data used. I reset my cellular data counter to zero so both sent and received read zero. I was connected to wifi and let the phone to go into sleep mode. I waited about ten minutes and sent myself the same email four times, each with a 750 kb attachment. It was sent to my .me address so it was push mail on my phone. Sure enough I checked a minute later while bringing the phone out of sleep mode and checked the data. It showed just 10kb sent but 1mb received which just doesn't tally with the 4 x 750kb mails received. It just isn't making sense.
He knows what you asked and has already answered it!
I thought I had read where the iOS4 (or maybe just the iPhone 4) was supposed to be able to keep wifi connections alive while inactive. If the phone is sitting there on a charger with a wifi connection available, why use the 3G? -
There was a power outage while I was asleep and my Imac was on. Now it is comatose, no sign of life no matter what I do. I pressed the power on button for over a minute and nothing happened. I unplugged the cable and changed the wall socket too but nothing happens. I hope My hard disc is not damaged and the data is not lost. How do I determine this with no technical knowledge?
Try an SMC reset:
Resetting the SMC (System Management Controller) on Intel-based Macs:
http://support.apple.com/kb/ht3964 and
http://support.apple.com/kb/HT1237?viewlocale=en_US
Resetting your Mac's PRAM and NVRAM:
http://support.apple.com/kb/ht1379 -
Hi. I have an iPhone 4 with iOS7 and no data plan. When I am not connect to wifi I don't receive iMessages, but then when I do connect to wifi I get the messages telling me they were sent earlier. Is there any thing I can do to fix it? I don't remember how long this has been happening but it is very frustrating. Any suggestions would be great! Thanks!!!
If you don't have a cellular data plan, then why are you expecting that you will have an active internet connection unless you are connected to wi-fi?
iMessages require either wi-fi or a cellular data connection. -
Can't get iCloud to back up on IPhone 5. Have 7.1 GB available. Backup keeps failing while I am plugged in and connected to wifi. It will show backing up now and estimated time 20 plus hours and always ends up failing after a couple hours
You need at least 50 MB of free space in order to back up to iCloud. Rather than backing up, have you tried importing the photos to your computer and deleting them from the camera roll as explained here: http://support.apple.com/kb/HT4083?
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I am out of the country. I turned my cellular data off and connected to wiFi . However, it is still showing that i am connected to a network. How can i be sure that i am not being charged for roaming?
Make sure data roaming and cellular data is turned off. If you don't want to receive calls or SMS then put your phone in airplane mode and reactivate WiFi
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My IMAC screen went to sleep and I have it set to enter a password upon waking it up. However, my bluetooth keyboard died while it was asleep and I replaced the batteries and tried to enter my password and it is not picking up my keyboard. What can I do? I will not let me enter my password to get in and trouble shoot the keyboard. Please Help!!
I pushed in the button on the top right corner. It turns a green light on and then it goes off. I held it in until it started blinking. It blinks for a bit and then the green light turns off. I am still not able to type my password. What should I do now?
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My mini Ipad says: I haven't backed it up to iCloud for 2 weeks. Back ups happen when this ipad is plugged in, locks, and connected to wifi.
The ok button doesn't work, I can't open settings to make sure wifi is connected. Nothing works!!! I have it pluggled into my computer but apparently it isn't backing up since nothing has changed. it is unuseable!Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
can't access my ipad, comes up with the following message on screen "Ipad not backed up. this ipad hasn't been backed up. Backups happen when this ipad is plugged in, locked and connected to wifi".
Try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons -
I have a new ipad and it has been doing great and I love it.
today I have a message reading icloud backup...this ipad hasnt been backed up for 2 wks...backups happen when this ipad is plugged in (done) locked (done)
and connected to wifi (I assume this is also done as it is wireless)
the ok will not respond to touch nor the unlock... it is charged to 86%
What have I done????? DahhhhPerform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
there is a window pop-out telling me that 'the ipad hasn't been backed up in 2 weeks. Backups happen when this ipad is plugged in, locked and connected to wifi". How to repair or solve this problem? I have tried to plug in the ipad into my laptop, but i cound not solve this problem too. Pls help.
Thank you.
Regards,
YongDo a device reset as outlined below. This will clear the message and allow you to use your device again.
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
My iPad 2 is frozen. Error message "...hasn't been backed up...Backups happen when this iPad is plugged in, locked, and connected to WiFi." I've got it plugged in, backed up all data using iCloud but can't turn on WiFi BECAUSE iPad is frozen. Any ideas?
1. Try doing a hard reset:
Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears. -
my newly bought i pad 4(4gs), ratina display, is not letting me doing anything. it is saying 'this ipad hasn't been backed up. backups happen when this ipad is plugged in, locked, and connected to wifi'. i have tried to powered off by pressing the top right hand button till the red slide comes up. but it is not sliding to the right. could anyone help me out??
Locked, refers to the device being plugged in with "slide to unlock" being displayed on the screen. To recap - your device will automatically back up to icloud when it is connected to power, the screen is locked, and it is connected to a wifi network.
-Wifi is required to limit impact on your data plan.
-Power is to ensure the device has sufficient power to perform the backup.
-Screen lock - to make sure the device is not in use - which could slow or stop the backup.
The initial backup may take some time. Plug it in to the wall before bed, and make sure it is connected to your wifi network. The backup SHOULD be completed when you wake up in the morning.
Hope this helps. -
My ipad has locked me out. It says ipad hasnt been backed up. Needs to be plugged in, locked, and connected to wifi. It won't let me do anything. How do I fix it?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
Cheers, Tom
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