Data won't work

I have the Lumia 635, Windows Phone 8.1.  I just purchased it less than a week ago. The internet does not work unless it's on WiFi... I purchased the $60 a month plan so I would have 4 GB of data and now I can't even use it... 

Have you power cycled the phone?
Please send a message to ATTMobilityCare and they should be able to help you.

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  • Flash is up-to-date, but Plugin won't work

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    Hi!
    Yes, I checked on Adobe's site THREE TIMES & I have the latest version, & the animations they have on their site worked fine...I saw them perfectly, (both the red cube bouncing around & the cartoon tree with the animated yellow & orange colored leaves). I'm at a loss why on most sites I have no problem watching streaming video, but on 2 of the other sites that I watch EVERY day, I suddenly get the "Error loading plugin" message on a black screen. It's driving me nuts, as I was watching these sites earlier this morning & everything was fine. The confusing part, to me at least, is why is this plug-in problem is ONLY affecting 2 of the sites I watch AND why did it happen out of the blue...I was watching them without any problem early this morning, just like I do ALL DAY...EVERY DAY!!! (I watch several wildlife live-cams, so it's important that I keep up with changes in the birds I normally watch). None of the other sites I watch are affected...what would cause this to happen?
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  • Computer is balky random freezes across apps. Two hard drive cleans later (their scan reveals no hard drive problems) photo shop won't work at all, magic touch mouse inoperable and their diagnoses is corrupted data? Anybody heard of this?

    Computer is balky random freezes across apps. Two hard drive cleans later (their scan reveals no hard drive problems) photo shop won't work at all, magic touch mouse inoperable and their diagnoses is corrupted data? Anybody heard of this?

    Well, yes, data does get corrupted sometimes.
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    By 'cleaned' are you therefor meaning that the drive has been erased and the system re-installed?
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  • My iPhone 4S had the iOS 6 update and I have been trying to download all day but it won't work and now when I go to software update of says iOS 5.1.1 is up to date

    My iPhone 4S had the iOS 6 update and I have been trying to download all day but it won't work and now when I go to software update of says iOS 5.1.1 is up to date. And I cant restore my iPhone becuase when I go onto iTunes it says that it can't find my iPhone. I have tryed to download the most resent iTunes because I went to apple website and just hit download iTunes so I guess it's the most resent version and I don't know what to do. Should I go to an apple store?

    If your are using IOS 4, see below.
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  • Hi I'm thinking of buying Adobe After Effects CC for my MacBook Pro. But I am worried it won't work. Here are my specs 2.4 GHz Intel Core i5, 4 GB Ram, 1333 MHz DDR3,13-inch (1280 x 800) are my displays and I'm up to date with latest software.

    Hi I'm thinking of buying Adobe After Effects CC for my MacBook Pro. But I am worried it won't work. Here are my specs 2.4 GHz Intel Core i5, 4 GB Ram, 1333 MHz DDR3,13-inch (1280 x 800) are my displays and I'm up to date with latest software. I need to know if this will work on this Mac and or if there is any other After Effects that will work.

    The display would not. However, your model does not have a discrete GPU, and the integrated (Intel 3000) would not meet CS6's requirements (any CS6 software) alone.
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    Maximum VRAM:
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    In other words, you would need to upgrade your RAM to 8 GB. The VRAM (video ram) of the processor can exceed its specifications if you upgrade your memory to 8 GB. In order to run the software, you would have to upgrade your RAM first:
    Crucial Memory Upgrades for Macs - Apple Memory
    Complete MacBook Pro "Core i5" 2.4 13" Late 2011 Specs

  • HT1338 I have updated my Imac to Mavericks and now my parallells won't work and I have reinstalled as per the instructions. Please help as all my data is on a hardrive that is formatted for PC

    I have updated my Imac to Mavericks and now my parallells won't work and I have reinstalled as per the instructions. Please help as all my data is on a hardrive that is formatted for PC.

    Yes I just discovered that this morning but I have purchased another external harddrive and formatted it for both and am in the process of transferring the files across it and then I will erase the old harddrive and reformat it so I can use it.
    I have learnt to format harddrives from this experience but am happy to see the back of parallells.
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  • I have a G5 with Tiger to sell and want to erase all my data from it, but the cd drive won't work so I can't use the OS10 start up disk. Answers?

    I have a G5 to sell and want to erase all my data from it, but the cd drive won't work so I can't use the OS10 start up disk. Any way to do it?

    Do you have another Mac? If so, you can startup this one in "Target Disk Mode" (instructions here) and connect it to another Mac to delete the home folders (or the entire drive, if that's what you want).
    One piece of advise, though: after deleting the data, and of course emptying the Trash, it wouldn't hurt to also securely erase the "free space" of the drive (instructions here) before disconnecting the old Mac from the new one. This can be helpful, since "deleted" data is often retrievable with ease unles it's written over after the deletion.

  • My Microsoft Office won't work! Here is the error report. Microsoft Error Reporting log version: 2.0  Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2015-03-04 12:04:03  0000 Application Name: Microsoft Word Application Bundle ID: com.microsoft

    My Microsoft Office won't work after upgrading to the newest OS from Apple! HELP!!!!!!
    Microsoft Error Reporting log version: 2.0
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    Date/Time: 2015-03-04 12:04:03 +0000
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    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
    Application Version: 14.4.8.150116
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    Crashed Module Version: unknown
    Crashed Module Offset: unknown
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    Blame Module Version: 14.4.8.150116
    Blame Module Offset: 0x00003125
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Crashed thread: 0

    If your startup disk says it is full, you need to remove some of your stuff.
    Either move some documents/movies/pictures to an external drive (if you want to keep them), or delete them from your startup drive. Then, empty the Trash.
    If you move them to an external, you will still have to delete them from the internal drive.
    That won't fix Office (I don't think), but it will make everything run better. You need a minimum of 10GB free (more would be better).
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  • TS4268 Updated iphone 4S with IOS6, now facetime and imessage won't work, says "waiting for activation", have reset, turned off and on, removed sim card, checked date/time, checked restrictions, checked email/ID, tried all troubleshooting advice on apple

    Updated iphone 4S with IOS 6, now facetime & imessage won't work, says "waiting for activation", have reset, turned off & on, removed sim card, checked restrictions, email/ID, date/time, tried all troubleshooting advice on apple support.  HELP!!!!

    Updated iphone 4S with IOS 6, now facetime & imessage won't work, says "waiting for activation", have reset, turned off & on, removed sim card, checked restrictions, email/ID, date/time, tried all troubleshooting advice on apple support.  HELP!!!!

  • I just transferred my garage band songs from my iphone to my mac. Why won't garage band open them? I just upgraded to ilife '11. Still won't work. Garage Band cannot open files in the "data" format.. Any Ideas?

    I just transferred my garage band songs from my iphone to my mac. Why won't garage band open them? I just upgraded to ilife '11. Still won't work. Garage Band cannot open files in the "data" format.. Any Ideas?

    Are you trying to transfer the GarageBand projects or the rendered audio files? What version of GarageBand do you have on your iPhone?
    I do not think you can share your GarageBand projects from your iPhone to GarageBand on your Mac, unless you have iCloud, afaik, only the audio files.
    How did you transfer the song?
    To share from an IOS device the Projects or audio files, see:  Share GarageBand songs
    Regards
    Léonie

  • I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there.  I've uninstalled iTunes and reinstalled twice and it's not working.  Please help.

    I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there.  I've uninstalled iTunes and reinstalled twice and it's not working.  Please help.

    I have not had wifi since November when I upgraded to the newest IOS version.  I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again.  I kept doing what they told me and it worked for a couple more days and then I could never turn it on again.  My blue tooth doesn't work either.  I had to actually increase my data usage with AT&T becuase of this.  When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue.  My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!!  I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue.  Who knows how many people out there have had this issue and have not said anything about it.  Now there is a newer update that I can't do because it requires wifi in order to download.
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  • PDFMaker loads but won't work in Word 2013 - Acrobat XI and DC - Win 8.1 Pro

    OK, I opened a question that never got answered and it never was resolved...
    Just updated to Acrobat DC - same problem exists...
    I'm running Windows 8.1 Pro fully up to date..
    I've uninstalled and reinstalled Office 2013 Pro (I have an Office 365 subscription so it's the click-to-run install).
    I've uninstalled and reinstalled Acrobat Pro DC.
    I've rebooted (a full restart, not Win 8's fast boot restart) between each installation.
    I've tried this in multiple Office applications, none of them work EXCEPT for Outlook.
    For the following I will use Word as my examples...
    I've uninstalled all plug-ins and still it won't work.
    I've tried running Word as Administrator.... still won't work.
    OK... so this is what it looks like... as you can see the toolbar loads, but no icons...
    https://www.dropbox.com/s/wsbs4kon3z4e965/Word%20Acrobat%20Screenshot.jpg?dl=0
    When you click on those buttons... it goes through the motions as if it were creating the PDF... but no file is ever created...
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    This was all working perfectly up until out of nowhere it stopped working on January 26, 2015.  See my original posting here: Acrobat XI Pro Word 2013 add-in stopped working
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    Creating a PDF in Outlook, no problems...
    I'm hoping somebody can figure this one out... I'm completely stumped.... and I'm usually very good at troubleshooting stuff.

    Click to Run according to Microsoft: 
    https://technet.microsoft.com/en-us/library/jj219427.aspx
    "Click-to-Run is a Microsoft streaming and virtualization technology that reduces the time that is required to install Office and helps you run multiple versions of Office on the same computer. The streaming technology enables you to download and begin to use an Office product before the whole product is installed on your computer. The virtualization technology provides an isolated environment for Office to run on your computer. This isolated environment allows you to run the latest version of Office side-by-side with an earlier version of Office that is already installed on your computer."

  • I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM

    I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM card and need to disconnect and insert my SIM. I don't understand why this keeps happening and it's been going on for a wile now. I have tried over and over again to get this iPhone to work but nothig is happening. I've even gone on the website for support (apple.com/support) but cannot find anything that will help me with this situation. Can someone please help me find a solution to this problem? I have been without a phone and do not have money to buy another one and it is crucial for me to get it fixed. Thanks.

    wesb
    What computer operating system is involved in the Premiere Elements 11 and 13 issues? Same computer or different ones? Are you installing from purchased download installation files or from purchased installation disc? Does Premiere Elements 11 work completely on this computer whereas 13 will not?
    Let us go through the typical drill so as to take nothing for granted.
    1. Does the problem exist with or without the antivirus and firewall(s) disabled? Are you working with an individual home computer or in a
    school or company network?
    2. Are you running the program as Administrator and is there any "domain" account involved?
    3. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
    4. Do you have the latest version of QuickTime installed on the computer with Premiere Elements?
    Let us start by ruling in or out any of the above, and then we can decide what next.
    Any questions or need clarification, please do not hesitate to ask.
    Thank you.
    ATR

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