Database Connector Error (ODBC, SYBASE) in CR

Hi,
I'm running Crystal Reports 2008 and Business Objects Edge 3.0.
In CR there is connection to SYBASE database trought SYBASE ODBC driver. This ODBC connection is established on my local computer and on BOE server too.
When I try to refresh CR reports from Infoview or CMC, an erorr occured - Error in File ~tmp150c5bec67474b0.rpt: Database Connector Error.
When I open this file in Crystal Reports installed on the BOE server, everything works fine.
When I open this file in Crystal Reports installed on my local computer, everything works fine.
Any idea how to solve this?
Btw, some reports are working fine. I've created some small simple reports (one table or one command) and saved them to the CMS. Refreshing works fine.
And maybe relevant question to this - I entered all required informations in Database configuration of my CR report (report properties). But BOE even thouht asks for username and password.
I've tried both "use original database logon informations" and "use custom database logon informations". Same results.
Thanks in advance
Peter

I've uninstalled SAP BO Edge 3.0 and I've installed the version 3.1
Now it works.
But still I don't know the reason.

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Unexpected database connector error

Hi Team,
I am trying to do Dynamic database change for Crystal reports and i 'm struggling with the following error. I am following below code listed in the following link
CRJava Modify DB Location
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The Error Stack Trace is:
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: Unexpected database connector error---- Error code:-2147467259 Error code name:failed
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:2284)
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:2304)
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(SourceFile:736)
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:166)
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.a(SourceFile:528)
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.call(SourceFile:526)
    at com.crystaldecisions.reports.common.ThreadGuard.syncExecute(SourceFile:102)
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter.for(SourceFile:524)
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter.int(SourceFile:423)
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(SourceFile:351)
    at com.businessobjects.sdk.erom.jrc.a.a(SourceFile:54)
    at com.businessobjects.sdk.erom.jrc.a.execute(SourceFile:67)
    at com.crystaldecisions.proxy.remoteagent.RemoteAgent$a.execute(SourceFile:716)
    at com.crystaldecisions.proxy.remoteagent.CommunicationChannel.a(SourceFile:125)
    at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(SourceFile:537)
    at com.crystaldecisions.sdk.occa.report.application.ds.a(SourceFile:186)
    at com.crystaldecisions.sdk.occa.report.application.an.a(SourceFile:108)
    at com.crystaldecisions.sdk.occa.report.application.b0.if(SourceFile:148)
    at com.crystaldecisions.sdk.occa.report.application.b0.b(SourceFile:95)
    at com.crystaldecisions.sdk.occa.report.application.bb.int(SourceFile:96)
    at com.crystaldecisions.proxy.remoteagent.UndoUnitBase.performDo(SourceFile:151)
    at com.crystaldecisions.proxy.remoteagent.UndoUnitBase.a(SourceFile:106)
    at com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(SourceFile:2159)
    at com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(SourceFile:543)
    at com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(SourceFile:3898)
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    at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
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Waiting for reply
Thanks
Penchal

Hi Penchal,
What is the backend database? Are you using ODBC or JDBC connectivity for your backend DB engine?
Make sure to have the required jars for your connection type inside your applications lib directory.
Does it happens with all the reports?
What happens if you do not change the datasource, are you able to view reports fine.
As you are using Crystal reports for ecllipse runtime libraries to build your jsp, you would need to post your dicussions in the below forum to get better response.
http://scn.sap.com/community/crystal-reports-for-eclipse
The above space is dedicated for the issues with crystal reports for ecllipse.
Thanks,
Prithvi

Unable to retrieve Object.Error in File: Unknown Database Connector Error

Hi,
I have deployed two report on BO XI server. Both the reports are designed in Crystal Report designer XI.
I got all database credentilas, saved in CMC by my administrator so that these reports should not prompt me for any database login parameters when I am trying to run them from BOXI test server.
When I am running one of my report, the report is working fine. But this is not the case with other report.
This second report is working well with some inputs.
Case 1 - It is having to input date parameter(Date1 and Date2), when I am entering one input date parameter (Date1) and other (Date2) is set to NULL, it is displaying correct result. But when I am giving any date for Date2 it is throwing me an error -
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Unable to retrieve Object.
Error in File Manager_Agent_Report.rpt: Unknown Database Connector Error "
Case 2 - Similiarly it is having an other input field which I am using in filetering the records in Report.
If I am setting it to NULL or If I am not giving this field, while entering the input. I am getting an output.
But incase I am giving this particular field then again it is promptig me the above mentioned error.
The report are working fine if I am executing them from crystal report designer.
Please help me to find a solution for the same.
Thanks
Deepak

Deepak, firstly are you trying to connect to one database or two in these reports? I would check the ODBC connections both in server and client machine (testing server or whatever you testing it on). Make sure both connection settings are exactly the same.
Secondly I will check the parameters values under Objects under the CMC and see if there is anything changed there.
Report back if you have checked both and it still giving errors
Regards
Jehanzeb

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dear all, this has finally got the better of me.
i have been successfully scheduling a set of reports each month, until now. they all come back with the following error, each with a different ~tmp.rpt file
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Title: Inv Count Cars
Document Type: Crystal Report
Status Failed
External Destination: None
Owner: ABC~400/GSMITH
Server Used: ABSAP02.CrystalReportsJobServer
PID: 11240
Folder Path: Reports/
Remote Instance: No
Creation Time: 1/09/2011 14:59
Expiry: 1/09/2021 14:59
Start Time: 1/09/2011 14:59
End Time: 1/09/2011 14:59
Printer: None
Formats: Crystal Reports
Parameters: null; chrysler
Error Message: Error in File ~tmp2be86bbf9f5e260.rpt: Database Connector Error
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g
Edited by: Glen Spalding on Sep 1, 2011 7:27 AM

all servers up and running without any problems
ODBC database connection works fine
here a list i have made, so i can remember what i have done
the issue is on the production box, and the dev box works fine.
1. checked sap user, ok
2. checked individual reports, ok
3. checked dev environment, ok
4. checked production IFRS & OFRS, ok
5. checked production report on dev environment, ok
6. checked working dev report on production environment, failed
7. u201Crepairu201D of installation kit
8. CRYSTALREPORTJBBSERVER failing
9. cloned server, server failed
10. tried rogue sap user/password on dev environment, returned different error
11. bounced production, same problem, failed
12. checked OBDC connection
13. checked new SIA with new Job Server, still same thing, failed
14. No Windows Events
15. SAP note raised (0000724225 2011)
16. BOBI Server Trace files nothing obvious
17. tried with report sample to different backend, and CrystalReportsJobServer, ok
18. brand new crystal reports with different user, failed
19. noticed in trace file error 707 with JobScheduleChild process

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SQL Driver Version is : 03.86.3959
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Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\>path
PATH=C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;.....
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Hi, 
 
We are using Crystal report 2008 CR4E API to implement the crystal report in our application. We use the below code to reset the report data source with our application data source. It works fine for most of the simple queries. But if the query contains any function defined in the SELECT Clause it throws Unexpected Database Connector error. As per the log and analysis we believe the root cause of the exception is it consider that function as column in the table and throws the SQL Exception that "function is Invalid Identifier". Could you please help in resolving this issue?
 
Code: 
 Tables tables = clientDoc.getDatabaseController().getDatabase().getTables(); 
 for(int i = 0;i < tables.size();i++){ 
 origTable = tables.getTable(i); 
 if (tableName == null || origTable.getName().equals(tableName)) { 
 newTable = (ITable)origTable.clone(true); 
 newTable.setQualifiedName(origTable.getAlias()); 
 connectionInfo = newTable.getConnectionInfo(); 
 propertyBag = new PropertyBag(); 
 propertyBag.put("Trusted_Connection", params.trustedCon); 
 propertyBag.put("Server Type", params.serverType); 
 propertyBag.put("Use JDBC", params.useJdbc); 
 propertyBag.put("Database DLL",params.databaseDLL); 
 propertyBag.put("Connection URL", params.connectionURL); 
 propertyBag.put("Database Class Name", params.dbClassName); 
 connectionInfo.setAttributes(propertyBag); 
 connectionInfo.setUserName(params.userName); 
 connectionInfo.setPassword(params.password); 
 clientDoc.getDatabaseController().setTableLocation(origTable, newTable); // Exception is thrown here 
 } 
 } 
 
SQL Query : 
Select empno, Fun_getEmpAddress(empno) from employee where empno = ? 
Error Log: 
2011-04-26 16:30:41.926 89022900 CrystalReportParms_jsp._jspService(368) Error while generating crystal report 
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: Unexpected database connector error---- Error code:-2147467259 Error code name:failed 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:2285) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:2305) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(SourceFile:737) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:167) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.a(SourceFile:529) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.call(SourceFile:527) 
 at com.crystaldecisions.reports.common.ThreadGuard.syncExecute(SourceFile:102) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.for(SourceFile:525) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.int(SourceFile:424) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(SourceFile:352) 
 at com.businessobjects.sdk.erom.jrc.a.a(SourceFile:54) 
 at com.businessobjects.sdk.erom.jrc.a.execute(SourceFile:67) 
 at com.crystaldecisions.proxy.remoteagent.RemoteAgent$a.execute(SourceFile:716) 
 at com.crystaldecisions.proxy.remoteagent.CommunicationChannel.a(SourceFile:125) 
 at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(SourceFile:537) 
 at com.crystaldecisions.sdk.occa.report.application.ds.a(SourceFile:186) 
 at com.crystaldecisions.sdk.occa.report.application.an.a(SourceFile:108) 
 at com.crystaldecisions.sdk.occa.report.application.b0.if(SourceFile:148) 
 at com.crystaldecisions.sdk.occa.report.application.b0.b(SourceFile:95) 
 at com.crystaldecisions.sdk.occa.report.application.bb.int(SourceFile:96) 
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 at com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(SourceFile:2159) 
 at com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(SourceFile:543) 
 at com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(SourceFile:3898) 
 at com.crystaldecisions.sdk.occa.report.application.DatabaseController.setTableLocation(SourceFile:2906) 
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 at org.apache.jsp.english.CrystalReportParms_jsp._jspService(CrystalReportParms_jsp.java:368) 
 at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) 
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) 
 at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:377) 
 at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313) 
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 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) 
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 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) 
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857) 
 at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) 
 at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) 
 at java.lang.Thread.run(Thread.java:595) 
Caused by: com.crystaldecisions.reports.common.QueryEngineException: Unexpected database connector error 
 at com.crystaldecisions.reports.queryengine.Connection.bf(SourceFile:2958) 
 at com.crystaldecisions.reports.queryengine.Rowset.z3(SourceFile:944) 
 at com.crystaldecisions.reports.queryengine.Rowset.bL(SourceFile:533) 
 at com.crystaldecisions.reports.queryengine.Rowset.zM(SourceFile:245) 
 at com.crystaldecisions.reports.queryengine.Connection.a(SourceFile:776) 
 at com.crystaldecisions.reports.queryengine.Table.a(SourceFile:2234) 
 at com.crystaldecisions.reports.queryengine.Table.if(SourceFile:2161) 
 at com.crystaldecisions.reports.queryengine.Table.try(SourceFile:1525) 
 at com.crystaldecisions.reports.queryengine.Table.a(SourceFile:568) 
 at com.crystaldecisions.reports.queryengine.Table.u7(SourceFile:2405) 
 at com.crystaldecisions.reports.dataengine.datafoundation.AddDatabaseTableCommand.new(SourceFile:529) 
 at com.crystaldecisions.reports.common.CommandManager.a(SourceFile:71) 
 at com.crystaldecisions.reports.common.Document.a(SourceFile:203) 
 at com.businessobjects.reports.sdk.requesthandler.f.a(SourceFile:175) 
 at com.businessobjects.reports.sdk.requesthandler.DatabaseRequestHandler.byte(SourceFile:1079) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.do(SourceFile:1167) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(SourceFile:661) 
 ... 47 more 
Caused by: com.businessobjects.reports.jdbinterface.common.DBException: Unexpected database connector error 
 at com.crystaldecisions.reports.queryengine.driverImpl.jdbc.JDBCQueryDefinition.Execute(Unknown Source) 
 at com.crystaldecisions.reports.queryengine.driverImpl.jdbc.JDBCQueryDefinition.Execute(Unknown Source) 
 at com.crystaldecisions.reports.queryengine.Connection.bf(SourceFile:2953) 
 ... 63 more 
Caused by: java.sql.SQLException: ORA-00904: "Fun_getEmpAddress": invalid identifier 
 
 at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:124) 
 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:304) 
 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:271) 
 at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:622) 
 at oracle.jdbc.driver.T4CStatement.doOall8(T4CStatement.java:111) 
 at oracle.jdbc.driver.T4CStatement.execute_for_describe(T4CStatement.java:350) 
 at oracle.jdbc.driver.OracleStatement.execute_maybe_describe(OracleStatement.java:895) 
 at oracle.jdbc.driver.T4CStatement.execute_maybe_describe(T4CStatement.java:382) 
 at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:985) 
 at oracle.jdbc.driver.OracleStatement.execute(OracleStatement.java:1515) 
 ... 66 more 

i'm also getting the same error when i'm trying to call stored procedure (that will fetch the result set and populate the report) through the query in the report-viewer.jsp. The result set is fetched i.e. when i print the result set it shows on tomcat but it is not getting passed to Table object to populate the report. However when i try to give the query explicitly in the form of SELECT statements, it works fine i.e. i can view the report in the browser. But giving query in the form of SELECT is a very naive way and is ok if u have too less reports not requiring too many joins, thats why i was using stored procedure. Any help would be appreciated.

Database connector error:Unexpected when connecting to salesforce in CR2008

ISSUE:: Unable to connect to salesforce in CR2008 as when he tries to select the table in the Database expert he gets an error 'Database connector error: Unexpected' however he is able to connect to salesforce and then select the tables using CR XI R2
Observed Behavior:
- The customer is able to connect to salesforce and then select the tables in CR XI R2 however when he tries to select the table through CR 2008 he gets an error 'Database connector error: Unexpected'.
- He does not have an issue switching Windows accounts. He can log in to Salesforce.com from Crystal Reports XIR2 and 2008 using a SFDC account with restricted access from my Windows account. However, he is not able to log in to SFDC using the system administrator SFDC account in Crystal Reports 2008, but is able to using Crystal Reports XIR2. This applies to the production and sandbox SFDC environment.
- He can update data on all reports using CR2008 if the report was created in CRXIR2. He cannot access any data from reports created with CR2008.
Expected Behavior:
- Should be able to select the tables and create reports based off it.
Steps to reproduce:
- Open Crystal Reports 2008 and then connect to salesforce with the credentials provided by the user i.e.
test.nussbaumer @cit.com.test
crystal2008
token: LxYbugxsVmGpRL1QOVIC2q0e '
This gives an error:
'Logon failed. Details: Unexpected Error; nested exception is java.net.UnknownHostException: www.salesforce.com
What has been done so far:
-Have tried the repair on CR 2008 but didn't help.
- The customer has tried some user credentials for a different user in his SFDC instance and was also able to login. He realized that only the system administrator is not able to login. Customer had sent the sample credentials for a test system administrator profile in his sandbox environment. (test.salesforce.com) , used that on my end to connect however it gave the error :'Logon failed. Details: Unexpected Error; nested exception is java.net.UnknownHostException: www.salesforce.com'
test.nussbaumer @cit.com.test
crystal2008
token: LxYbugxsVmGpRL1QOVIC2q0e
To access the Sandbox, he uses test.salesforce.com as the server when connecting with Cyrstal Reports 2008.
- He reset the password and received the same error. He can access Salesforce.com with CR XI R2, but not with CR2008.
- He set up a new computer with only JDK 1.4 on it, using Windows XP Professional and received the same error. His comments:
( I don't believe that this has anything to do with the JDK version, but rather with the size of the metadata in SFDC. If I login as the administrator, I receive the error in CR2008. However, as mentioned before, if I login as a standard user I am able to use CR2008.)
    We tried resetting the User Security token by follwoing the below steps(A security token is not needed for login as I am using a trusted network by SFDC):
Steps for Resetting a User Security Token:
   1.) To reset your security token, click Setup | My Personal Information | Reset Security Token, and click the Reset Security Token button. The new security token is sent via email to the email address on your Salesforce user record.
   2.) You will need to login by entering your username and then your password + security token (without the +).
- Modified the CRConfig.XML file for the proxy server settings and then tried connecting to pull up the tables however still gave the same error.
Configuration:
Windows XP Professional 5.1.2600 SP2 Build 2600
CRXIR2 - 11.5.9.1076
CR2008 - 12.0.0.683
J2SE Development Kit 1.5.0.60
He is using JDK 1.6 (file: jre1.6.0_05). He tried installing JDK 1.4 and pointing to the file: jre1.4.2_17 but had no success.
Version 3 of the Crystal Reports for Salesforce.com driver
Sandbox environment
Edited by: Komal Prasad on Jun 26, 2008 5:28 PM
Edited by: Komal Prasad on Jun 26, 2008 5:29 PM

Please re-post if this is still an issue to the OnDemand Forum or purchase a case and have a dedicated support engineer work with you directly

Crystal Reports: Unexpected database connector error

Hi experts,
I have a Web Module DC that uses JSP to show Crystal Reports. In my report I use POJO as datasource. The POJO itself is a JPA entity and is located in other EJB Module DC that has dependency with the Web Module DC. At design time everything looks fine and I can retrieve the data I need from other EJB Module with Session Beans but as a result I see the following error: "Unexpected database connector error". The architecture is the following:
SessionBean EJB Module----
|
 >>dependency to >> Web Module DC with Crystal Reports
JPA Entities EJB Module----
|
And in my report as datasource I use entity from the JPA EJB Module. And the source in my jsp is the following:
 Object object = null;
 try {
 Context c = new InitialContext();
 object = c
 .lookup("ejb:/appName=sap.com/slauto_viewer_app, beanName=GeneralBean, interfaceName=com.sap.crs.slautoviewer.beans.GeneralBeanLocal");
 Class clazz = object.getClass();
 try {
 //Open report.
 Method method = getMethod(clazz,
 "getGeneralDataByHostAndID");
 List<General> generals = (List<General>) method
 .invoke(object,
 new Object[] { "localhost", "b", 10 });
 POJOResultSetFactory factory = new POJOResultSetFactory(
 SlAutoGeneral.class);
 POJOResultSet resultSet = factory
 .createResultSet(generals);
 ReportClientDocument reportClientDoc = new ReportClientDocument();
 reportClientDoc.open("CrystalReport1.rpt", 0);
 ITable table = reportClientDoc.getDatabaseController()
 .getDatabase().getTables().getTable(0);
 String tableAlias = table.getAlias();
 reportClientDoc.getDatabaseController().setDataSource(
 resultSet, tableAlias, tableAlias);
 session.setAttribute("reportSource", reportClientDoc
 .getReportSource());
 CrystalReportViewer viewer = new CrystalReportViewer();
 viewer.setOwnPage(true);
 viewer
 .setDocumentViewType(CrDocumentViewTypeEnum.webLayout);
 viewer.setHasDrilldownTabs(false);
 viewer.setDisplayToolbar(false);
 viewer.setPrintMode(CrPrintMode.ACTIVEX);
 Object reportSource = reportClientDoc.getReportSource();
 viewer.setReportSource(reportSource);
 viewer.processHttpRequest(request, response,
 getServletConfig().getServletContext(), null);
 } catch (ReportSDKException ex) {
 out.println(ex);
 } catch (Exception ex) {
 out.println(ex);
 } catch (NamingException e) {
protected Method getMethod(Class clazz, String name) {
 Method[] methods = clazz.getMethods();
 for (int i = 0; i < methods.length; i++) {
 Method method = methods;
 String methodName = method.getName();
 if (methodName.equals(name)) {
 return method;
 return null;
Please tell me what could be wrong
Regards,
Martin
Edited by: musaka on Dec 11, 2009 2:51 PM

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Log4J-Error + Unexpected Database-Connector-Error

Hello!
I am trying to integrate a Report into an existing Java Eclipse-Project usind Crystal Reports for Eclipse.
To do this I am modifying the example program which comes together with the installation. I am trying to pass the data to the report directly via a POJO using the call
CRJavaHelper.passPOJO(...)
Now, when I try to open the report I get the following error:
log4j:WARN No appenders could be found for logger (com.businessobjects.reports.sdk.JRCCommunicationAdapter).
log4j:WARN Please initialize the log4j system properly.
Unerwarteter Datenbank-Connector-Fehler
(The last line would be "Unexpected Database-Connector-Error" in english.)
What am I doing wrong? I included log4j.jar into the build path of the project.
Thanx for your help!
UPDATE: Most errors are sitting 50cm in front of the screen. Dumb error on my side. Fixed it and it's working.
Edited by: QSOTech on May 18, 2009 1:33 PM

Error is fixed.
I created the report in Eclipse and used a Plain Old Java Object (POJO) as datasource. No other Database.
The problem was that the Object wasn't instanciated properly.

Database Connector Error (ODBC, SYBASE) in CR

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