Database corrupt + ipod refuses to update

windows said the ipod database was corrupt, and when i tried to add new songs, it didn't work. to try to solve this problem, i have downloaded a new ipod updater. ipod updater doesn't finish. after 30 minuts, it still says it needs to stay connected to finish updating.
normally when you go to the Ipod_Control folder, you see these folders:
Device
Music
after removing the ipod after 30 minuts, resetting it and putting it back on the USB cable, it only displays the Device folder, and not the Music folder.
i have tried this on 2 computers, installed the latest ipod updater, reinstalled itunes, tried resetting both computers, and nothing works. anyone got an idea? currentley putting back the backup i've made (hope that works, i wan't my ipod tomorrow during my work, otherwise i will be very bored for 6 hours).

When it doesn't update, the best thing to do is:
1) Mount as an external USB drive (disk mode) and format just as you would any other HD
2) Now run iPod Updater (standalone, NOT from iTunes)
It might also be a good idea to reload iTunes depending on the version of the updater (they both should be recent). I've had good luck with Updater 1.4 and iTunes 6.0.something.

Similar Messages

  • 3rd Gen iPod refusing to update

    Ok, here's whats happened, any help would be most appreciated.
    I have a 3Rd Gen Ipod, and after updating to iTunes 7, it got completely wiped of nearly 4000 songs. I tried to update it several times with iTunes and it basically refused to do anything, and kept freezing my computer, and coming up with the message "The drive is not ready for use; its door may be open. Please check drive I: and make sure that a disk is inserted and that the drive door is closed." Very frustrating
    I have since restored it many times and retried updating, again no joy. I then formatted it via windows (twice now) on the advice from the nice lady on the Apple Tech Support line. And have even changed the drive letter from I to J.
    Now at least it will let me add music to it, but it won't let me put any more than 1.22Gb onto it. If i try and put just one more song on it freezes and either comes up with "unknown error occured (-53) " or unknown error occured (-124)
    Also i have tried various USB connections etc, but none of it has made a difference.
    I'm a bit loathed to give Apple £170 for a service when i could just buy a new iPod for not much more. So does anyone have some advice re the above problem?

    bump....
    sorry does anyone have any ideas?

  • Ipod refuses to "update"

    i've downloaded the newest update from the web site for my ipod+video, but when i try to run the update program from itunes, i receive the message, "The ipod, "Ashle's ipod" couldn't be updated. The required file cannot be found."
    Where can I get the required file/what is going on?
    Thanks,
    A

    First try resetting your iPod, here are the steps:
    1.Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
    2.Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
    Or reinstall the updater

  • My ipod refuses to update.

    I just attempted to update my 30gig ipod video and it will not update. When I tried to update it all of the music got wiped off of it but the pictures stayed. My third generation ipod updates just fine though. I already formatted my ipod aswell as re-installing the new itunes. I even tried moving the files manually into the folders on the ipod itself.

    Did you try restoring the iPod into the desired firmware ??? Before doing that, I suggest reseting the iPod ( Sleep/Wake + Home until Apple Logo appears ).
    Hope this helps,
    Darie.

  • My Ipod Refuses To Update ANYTHING, from files to internet update software

    I just updated a few songs, and when it was done "updating" I checked and EVERYTHING was gone... It erased every file in it by itself !!! it says there is an error, and it wont update anything again,it says something about writting or "escritura" in spanish...
    I'm desperate!
    And there is a diffrent icon of "do not disconnect" than the one it used to have (probably the one you all have) this one looks smaller, with other letters...

    See this http://support.apple.com/kb/HT4527
    Also, follow the steps given here...
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • Error message:The iPod cannot be updated. The file or directory corrupted..

    HELP!! error message: "The iPod cannot be updated. The file or directory is corrupted and unreadable."
    What do i do?!?! it wont let me update or ANYTHING, it wont even let me delete anything off of it. Its a 5th generation 30 gig about 1 1/2 years old. HELP?!?!
    5th generation 30 gig   Windows XP  

    Hi swiss22!
    Have you tried restoring your iPod? For instructions and info on how to restore an iPod, see this:
    Restoring iPod to factory settings
    If a restore doesn't help, then take a look at this post by Da Gopha:
    Da Gopha: Info on iTunes "corrupt" error messages
    -Kylene

  • ITunes is refusing to update my iPod Touch 4G

    iTunes is refusing to update my iPod Touch 4G. Trying to go from 4.3.4 to 4.3.5 & every single time, I get error code 3194 which means incompatible version of iTunes & iTunes is updated to 10.4. How do I fix this?

    This has worked fro others:
    3194-How do I reset the hosts file back to the default?

  • "This ipod cannot be updated. The files are corrupted and unreadable"

    This message now appears when I connect my ipod to itunes....
    "This ipod cannot be updated. The files are corrupted and unreadable"
    The ipod still works and charges, but it will no longer let me add new files to it. The contents of my ipod are still displayed as usual on itunes, so it obviously is reading it to some degree. It advises me to run a chkdsk utility, but I have no idea how to do this.
    Has anyone encountered a similar problem? Does anyone know how I can fix this problem?
    Many thanks

    If your iPod is corrupt then you have no choice but to restore it.
    Before you do that, you may have some success getting the music off it and onto your hard drive again.
    Check out the instructions/suggestions here.
    Music from iPod to computer.

  • HT201210 hi Two refuses to update that iPod Touch 4 and the iTunes program occurred, but to no avail shows me error 3194

    Two refuses to update that iPod Touch 4 and the iTunes program occurred, but to no avail shows me error 3194

    I Have tried on my Laptop and PC both but the same message appeared.
    I have downloaded latest version of iTunes
    cable seems ok

  • The ipod cannot be updated. The disk could not be read from.

    The ipod cannot be updated. The disk could not be read from or written to.
    This message appears every time I try and update my ipod or put photos on. I also get this message:
    An error occured while updating the default player for audio file types. You do not have enough access privileges for this operation.
    WHAT DO I DO???????

    Perhaps check for corrupted files--I had this issue with a messed up track/ file, and that kept killing the sync. More here:
    Lost in Asia, "Disk Could Not Be Read From or Written To." #12, 03:32am Oct 15, 2005 CDT
    As for the access privileges part, well, sorry, I have absolutely no idea what that means.
    Good luck!

  • How To Fix A Corrupt iPod

    Okay, this is my first and possibly last post here, I just thought that I should write my solution to this problem as there are a lot of people suffering with a corrupt iPod. I will first recommend you read this topic also if you're still having problems
    http://discussions.apple.com/thread.jspa?messageID=3639883&#3639883
    This will be a long post (sorry), so I'll break things up into an EXPLANTION of the problem and the SOLUTION as I think some people will be thankful for a bit of insight and some people just want a solution.
    read on...
    EXPLANATION:
    My problem occured when receiving a second hand iPod, it had some bugs, stutters and general problems so I tried a restore, this is where my real problems started. After the restore music would not always copy correctly to the iPod, some times returning with a "Windows Delayed Write Failure", also some songs and videos would not play sometimes requiring a restart (reset), sometimes they would return me to the menu straight, and sometimes they would play fine. Also the hard disk would make a lot of fuss just to select certain songs or videos, I would even have trouble booting the iPod or detecting in iTunes.
    These things led me to believe either: The hard disk was cactus; The hard disk had bad sectors; Or there was a file system error on the hard disk.
    When the iPod got really bad it wouldn't properly detect in iTunes, iPod Access, Anapod or Windows, it wouldn't restore in iTunes, and I couldn't access it through windows explorer even in disk mode as it claimed the disk or the control folder had corrupted.
    Using some diagnostic tools I discovered the problem was nothing more than a simple and easily fixed FAT32 filesystem error.
    The problem is that the iPod uses a FAT32 filesystem which is a 'kind of unstable' but not yet redundant filesystem we used back in the Windows 98 days, I assume it uses this filesystem for compatability reasons as pretty much any pc with Windows 98 or above can access FAT32.
    FAT32 stores files in chains, linking one file to another, and branching out like a tree, this system is very easily corruptable due to anything from bad shutdowns or yanking the dock cable of the iPod during copying.
    SOLUTION:
    1:(optional) Check your iPod by reseting it and when the apple logo first appears hold the middle select button and the rewind button to enter a diagnostic mode. Then press the menu button to enter manual testing. Scroll down to IO and press select, then select the hard disk option, then select the hard disk specs option. Read the data to check your hard disk is detected as the correct size (30Gb in my case), if it isn't then reset the iPod and repeat this step until the hard disk detects as the correct size.
    2:Reset your iPod, as the apple logo appears hold down the middle select button and the play button, it will then boot to a screen with a tick in the middle and it will say Disk Mode along the top of the screen.
    3: Now load iTunes and then plug the iPod into your computer and let it detect. iTunes should detect your iPod though it may not properly detect it. If iTunes doesn't detect an iPod AT ALL then reset your iPod and repeat steps 2 & 3 until it does.
    4: Now your iTunes should display your iPod or an iPod just call IPOD, click on your iPod and restore, you can use the same version software or update - it doesn't matter. Even if your iPod normally recieves an error when retoring it SHOULD restore as long as you're in disk mode. When it is done restoring DO NOT UNPLUG THE IPOD, just let iTunes redetect it.
    5: Now go to My Computer and right click on your iPod (could be called Removable Disk and go to properties. Now click on the tools tab and run Scandisk (Check Disk). In the scandisk box that opens tick both check boxes (fix automatically and surface scan) and click run, this will take a while but when it's done go to iTunes and eject the iPod, unplug it from the computer, and reset it.
    You have jsut fixed your iPod.
    Please if you use this solution and it works for you, post your thanks or comments so I know my time wasn't wasted writing this.
    thankyou
    -odsmart

    alright... this one's for raab in Montana
    I'll break your question down into parts to make things easier.
    1: The download error. I don't think your problem is actual iPod corruption per se, it sounds more like an Internet download problem. iTunes requests software (firmware) updates from the server for you and downloads it to your computer, Then updates your iPod. If the problem is that iTunes can't download the software then all the restoring/formatting and scandisking in the world won't help you. I really need a little more info but I think this may help: Are you on ADSL? Alot of Internet providers will not give you a static IP unless you ask and/or pay for one. Long story short, If you are behind a router, gateway or firewall your pc may be blocking the ports that iTunes requires for it's update service. One solution would be to boot your pc into safe mode, cancel the restore option and when your pc is finished booting just try to update your iPod through iTunes. Using safe mode means most antivirus/firewall services won't be running so you may be able to update that way. If not? Well post me some info on your internet connection, all I need to know is if you're on ADSL or not, and what make and model of router you use if you have one. In the mean time, try taking your iPod to a friends pc and installing iTunes and updating it there, if it works there then you'll know it's your pc/setup. Oh well, let me know.
    2: The grinding noise? They do make a noise when scanning through looking for songs and the like, and sometimes they do it for a while but I'm not sure if I'd describe the sound as "grinding". Perhaps if my first answer didn't help then you have bigger problems (hardware problems) I'm not sure, if I could hear your iPod from Australia I'd be able to tell you if it's alright or not.
    3: I mentioned above that my main posts are fixes not to be undertaken unless your iPod has similar symptoms to mine, I cannot stress enough that things like scandisk and format are NOT supposed to be run on an iPod, at least not on a regular basis, and definatly not one after the other. IF ANYBODY'S iPOD DOES NOT EXIHIBIT THE SYMPTOMS IN THE MAIN POST DO NOT USE THE FIX. In particular Raab, your problem seems to be elsewhere.
    Let me know how you go...

  • IPod cannot be updated. Unknown error (-208)

    I have all latest updates installed on both Mac and iPod.
    Keep getting error message that says "iPod cannot be updated. Unknown error occurred (-208).
    But, after I dismiss this dialogue box, the iPod updates with no problems.
    How do I get rid of this? Is there a problem?
    2.1 GHz PowerPC G5   Mac OS X (10.4.7)   iTunes 7.0.1 (7); iTunes 30 GB video play capable, software version 1.2

    Hi there guys,
    I had the same problem and have just fixed it for me. I used the process of elimination. If you go to your ipod summary and make slight changes to what you want to sync with your ipod and keep applying the changes until you get no error message. This will tell you where the error is. For me, when I chose not to sync photos with the ipod, I no longer got the error message.
    I had a feeling from looking at other peoples problems that it may be to do with the files being corrupt or just slightly wrong(it's only a minor glitch) that you're wanting to sync. When I went to my folder I realised I had two versions of my 'Ipod Photo Cache' (not sure what the Windows equivalant is, i think it's basically where it stores the ipod versions of your photos on your hard drive) and the new version was in the wrong place. I then replaced the old with the new and voila. No more errors. (I now just have error -48 to contend with)
    Hope that helps, God bless

  • Ipod cannot be updated, WHY??

    When I try to sync my Ipod Itune's is giving me a red X saying, The Ipod "name ipod" cannot be updated.The required file cannot be found. I really would like to look at my photos and movies that i'm trying to put in it. I've reset my Ipod,redownloaded or repaired Itune's software.

    I tried it before and I am going to try it again and restore the ipod and see if that does anything. let me know if you think of something else!!!!
    "Ipod Cannot be updated. The required folder
    cannot be found"
    hmmm. that one can sometimes hit people if they've
    got a corrupt photo cache:
    Photo Sync creates iPod photo Cache
    if you delete the existing photo cache, does the
    message go away?

  • Ipod cannot be updated, the disk could not be read or written to

    I get the above mssg when I try to sync a photo folder with 5th gen ipod. the music syncs just fine and the ipod is "seen" by the computer. i have enabled the disk.
    Any suggestions???

    I get the above mssg when I try to sync a photo folder with 5th gen ipod. the music syncs just fine and the ipod is "seen" by the computer. i have enabled the disk.
    let's start with this document:
    "Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod
    given that you're getting this when you try to sync photos, perhaps start by checking on the suggestion in the "Corrupt iPod photo Cache" section of the document.

  • IPod cannot be updated! Help!

    I keep getting the message "The iPod cannot be updated. The file or directory is corrupted and unreadable.
    Then i click restore b/c it says click if you're experiencing problems and i get the message "The iPod could not be restored. An unknown error occured (1428)."
    Could somebody please help me...?

    i have the same problem that you had it says "the
    ipod'ipod' cannot be updated. the file or directory
    is corupted and unreadable" how did you fix this ive
    restored about 10 times and i keep getting the same
    message.
    please help me my ipod is like my baby!!!!
    I am getting the same error statement, after my ipod seems to update. The ipod actually does update adding recently added songs but the album artwork for some of them is wrong, even though it is correct in itunes. After itunes says ipod update complete the "ipod cannot be updated. The file or directory is corrupted and unreadable" message appears. Did you ever fix this problem, if so how?

Maybe you are looking for