Database crawler won't doc open problem
I am using the database record viewer and have crawled in some databases but when I try to apply a stylesheet to them and you click on the file it does not open in the browser it wants to save the file. If you do save it then open it the file displays fine. Here is a doc properties..
Open Document URL
http://edk/portal/server.pt/gateway/PTARGS_0_1_155
55_0_0_18/D%3B\Temp\Customers.ALFKI.html
URL
databaserecordviewer/docfetch?path=Northwind%7Cdbo
%2CCustomers%7CCompanyName%7CAddress%7Cwebapps%2FR
OOT%2Fcompanies.xsl%7CCustomerID%7C1%7CALFKI&local
e=en&contentType=http%3A%2F%2Fwww.plumtree.com%2Fd
tm%2Fmime&signature=&IEFile=D%3A%5CTemp%5CCustomer
s.ALFKI.html
This is using Plumtree 5.02
I experience too a strange issue.
I use this sample crawler and when i click on the link it's displaying this : PlumPIDxxxx with an incremental number each time i refresh the page.
When i use trace in the DocFetch method GetDocument, i send the right path (d:\temp\<file>.xml), and i tried before sending back to read the stream and it's correct...
My stream is sent like binary?
Is it a gateway problem?
Thanks for your help.
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Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.6 (7534.56.5)
Build Info: WebBrowser-7534056005000000~6
Code Type: X86-64 (Native)
Parent Process: launchd [117]
Date/Time: 2012-08-23 10:25:32.600 +0100
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 101519 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 20 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 9BE58ABD-B1A5-4F66-95B2-215F4C322878
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[8849]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff8d153f56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff95cb8d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8d153d8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8c01e71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff8e985cdf -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff8e985e38 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x000000010475bc2e -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff8d14afb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff8d14af32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff8e96d9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff8e963f73 loadNib + 322
11 AppKit 0x00007fff8e963470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff8e96338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff8e9632ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff8ebd406f NSApplicationMain + 398
15 Safari 0x000000010495e806 SafariMain + 166
16 Safari 0x000000010474af24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff9272dce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff951a47d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff95195a7a abort + 143
3 libc++abi.dylib 0x00007fff8d0ab7bc abort_message + 214
4 libc++abi.dylib 0x00007fff8d0a8fcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff95cb91b9 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff8d0a9001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff8d0a905c std::terminate() + 16
8 libc++abi.dylib 0x00007fff8d0aa152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff95cb8e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff8d153d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff8c01e71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8e985cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff8e985e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x000000010475bc2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff8d14afb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff8d14af32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff8e96d9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff8e963f73 loadNib + 322
19 com.apple.AppKit 0x00007fff8e963470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff8e96338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff8e9632ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff8ebd406f NSApplicationMain + 398
23 com.apple.Safari.framework 0x000000010495e806 SafariMain + 166
24 com.apple.Safari 0x000000010474af24 0x10474a000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9272e7e6 kevent + 10
1 libdispatch.dylib 0x00007fff9718c78a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9718b31a _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff9272e5b6 fsync + 10
1 libsqlite3.dylib 0x00007fff9780de38 unixSync + 72
2 libsqlite3.dylib 0x00007fff9781b777 syncJournal + 167
3 libsqlite3.dylib 0x00007fff9780ca1e sqlite3PagerCommitPhaseOne + 1262
4 libsqlite3.dylib 0x00007fff977f811e sqlite3BtreeCommitPhaseOne + 478
5 libsqlite3.dylib 0x00007fff977f7735 vdbeCommit + 981
6 libsqlite3.dylib 0x00007fff977ba55a sqlite3VdbeHalt + 4442
7 libsqlite3.dylib 0x00007fff977ec1a6 sqlite3VdbeExec + 51958
8 libsqlite3.dylib 0x00007fff977dea5b sqlite3_step + 1883
9 libsqlite3.dylib 0x00007fff977a1fb5 sqlite3_exec + 533
10 com.apple.CFNetwork 0x00007fff907cf66c __CFURLCache::PostDatabaseOpenPragmaExecute() + 48
11 com.apple.CFNetwork 0x00007fff907cf542 __CFURLCache::OpenDatabase() + 196
12 com.apple.CFNetwork 0x00007fff907cf040 ProcessCacheTasks(__CFURLCache*, bool) + 265
13 com.apple.CFNetwork 0x00007fff907cea72 _ZL24_CFURLCacheTimerCallbackPv + 662
14 libdispatch.dylib 0x00007fff9718aa86 _dispatch_call_block_and_release + 18
15 libdispatch.dylib 0x00007fff9718c2d6 _dispatch_queue_drain + 264
16 libdispatch.dylib 0x00007fff9718c132 _dispatch_queue_invoke + 54
17 libdispatch.dylib 0x00007fff9718b92c _dispatch_worker_thread2 + 198
18 libsystem_c.dylib 0x00007fff951a43da _pthread_wqthread + 316
19 libsystem_c.dylib 0x00007fff951a5b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff9272e192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff951a4594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff951a5b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff9272dbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff951a6274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x00000001057f91fc WebCore::IconDatabase::syncThreadMainLoop() + 124
3 com.apple.WebCore 0x00000001057f6d50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
4 com.apple.JavaScriptCore 0x000000010513911f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff951a28bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff951a5b75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff9272c67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9272bd71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff8d2932d9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff8d293219 thread_fun + 24
4 libsystem_c.dylib 0x00007fff951a28bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff951a5b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff64348408 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff64348430 rsp: 0x00007fff64348408
r8: 0x00007fff7c65efb8 r9: 0x00007fff64347e98 r10: 0x00007fff9272dd0a r11: 0xffffff80002da8d0
r12: 0x00007f8999e46220 r13: 0x0000000000000000 r14: 0x00007fff7c661960 r15: 0x00007fff64348580
rip: 0x00007fff9272dce2 rfl: 0x0000000000000246 cr2: 0x0000000108629000
Logical CPU: 0
Binary Images:
0x10474a000 - 0x10474afff com.apple.Safari (5.1.6 - 7534.56.5) <C1A60C3B-9DA6-3FE7-87BA-6B09016A39A9> /Applications/Safari.app/Contents/MacOS/Safari
0x10474f000 - 0x104be9ff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x104f06000 - 0x105195fff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x105246000 - 0x1053c8ff7 com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x1054b6000 - 0x10568ffff com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x1057f3000 - 0x106798ff7 com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x7fff6434a000 - 0x7fff6437ebaf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff8afcb000 - 0x7fff8afeafff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff8afeb000 - 0x7fff8b0f8fff libJP2.dylib (??? - ???) <5BE8CFA7-00C2-3BDE-BC20-5FF6DC18B415> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8b10e000 - 0x7fff8b134fff com.apple.framework.familycontrols (3.0 - 300) <93828BC1-3D83-3A93-99A5-F0E7951AFC6C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8b20c000 - 0x7fff8b213fff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8b40e000 - 0x7fff8b40ffff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff8b410000 - 0x7fff8b8b5fff com.apple.RawCamera.bundle (3.12.0 - 615) <10CCCC87-4A1E-3343-BF09-1C6640B56F45> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8b8b6000 - 0x7fff8b8c9ff7 libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
0x7fff8b8ca000 - 0x7fff8b94eff7 com.apple.ApplicationServices.ATS (317.11.0 - ???) <082DEAFE-8A93-3AF2-B4E5-30012E725929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8b94f000 - 0x7fff8b978fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8ba51000 - 0x7fff8ba51fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8ba90000 - 0x7fff8bdbcff7 com.apple.HIToolbox (1.9 - ???) <B7D2A06B-7BE5-3355-BF7D-8139100B9B97> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8be97000 - 0x7fff8bed9fff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8bf53000 - 0x7fff8c26cfff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8c27e000 - 0x7fff8c284fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff8cd95000 - 0x7fff8cd9eff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff8cd9f000 - 0x7fff8cdadfff com.apple.NetAuth (3.2 - 3.2) <F0D60E34-37A9-308D-B44E-E3450906173A> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8cdae000 - 0x7fff8cdb2fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff8cdb3000 - 0x7fff8ce1eff7 com.apple.framework.IOKit (2.0 - ???) <6C604894-7F61-3130-8499-20791D14577F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8ce1f000 - 0x7fff8ce24fff com.apple.OpenDirectory (10.7 - 146) <7960A302-F9AC-3F72-838E-3A382032DCA6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8d09b000 - 0x7fff8d0a2fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
0x7fff8d0a3000 - 0x7fff8d0aeff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff8d0af000 - 0x7fff8d0affff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8d0b0000 - 0x7fff8d284ff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8d291000 - 0x7fff8d430ff7 com.apple.QuartzCore (1.7 - 270.4) <97E20A5F-652B-3E85-8C46-DCB777248ECD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8d84f000 - 0x7fff8d8affff libvDSP.dylib (325.4.0 - compatibility 1.0.0) <3A7521E6-5510-3FA7-AB65-79693A7A5839> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8e406000 - 0x7fff8e406fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8e426000 - 0x7fff8e427ff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
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0x7fff962eb000 - 0x7fff963b2ff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff963b3000 - 0x7fff963f5ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
0x7fff963f6000 - 0x7fff9641fff7 com.apple.framework.Apple80211 (7.2.1 - 721.3) <4BA49D6F-373B-3F4E-A2B3-453C2ED66318> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff96420000 - 0x7fff96420fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff96eaf000 - 0x7fff96eb3fff libdyld.dylib (195.6.0 - compatibility 1.0.0) <FFC59565-64BD-3B37-90A4-E2C3A422CFC1> /usr/lib/system/libdyld.dylib
0x7fff96eb4000 - 0x7fff96ee4ff7 com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff96ee5000 - 0x7fff96f98ff7 com.apple.CoreText (220.20.0 - ???) <0E979362-15E4-3955-BF54-B5961361D1CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff97170000 - 0x7fff97172fff libCVMSPluginSupport.dylib (??? - ???) <1C73D331-6F6C-3872-A011-1C41FBF49F2A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff97173000 - 0x7fff97183ff7 com.apple.opengl (1.7.7 - 1.7.7) <0CA11278-746C-353A-923B-BCC0047190C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff97189000 - 0x7fff97197fff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <1D5BE322-A9B9-3BCE-8FAC-076FB07CF54A> /usr/lib/system/libdispatch.dylib
0x7fff97198000 - 0x7fff9719afff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff97296000 - 0x7fff972c9ff7 com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff972ca000 - 0x7fff97309ff7 libGLImage.dylib (??? - ???) <49BB4404-68F1-3839-A5C9-983405B59F52> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff97336000 - 0x7fff9735efff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff9735f000 - 0x7fff974b8fff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff974ea000 - 0x7fff97546ff7 com.apple.HIServices (1.21 - ???) <9645CFA8-63BE-3A0D-A636-56D9827E6C8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff97547000 - 0x7fff97548ff7 libsystem_sandbox.dylib (??? - ???) <96D38E74-F18F-3CCB-A20B-E8E3ADC4E166> /usr/lib/system/libsystem_sandbox.dylib
0x7fff97549000 - 0x7fff97572fff libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff97602000 - 0x7fff97619fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff9761a000 - 0x7fff9762ffff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff97630000 - 0x7fff97725fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff97726000 - 0x7fff97796fff com.apple.datadetectorscore (3.0 - 179.4) <9C01D16F-75A9-3BDD-B91A-F0F32261A2E7> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff97797000 - 0x7fff9789efe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff9789f000 - 0x7fff978b3ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff978b4000 - 0x7fff978eefe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff97934000 - 0x7fff97941fff com.apple.CrashReporterSupport (10.7.4 - 352) <9C16B49C-CF02-38F9-A7CD-969C140D3961> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff97959000 - 0x7fff97a8ffff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff97add000 - 0x7fff97ae2fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff97aee000 - 0x7fff97b1bff7 com.apple.opencl (1.50.69 - 1.50.69) <57939F7D-3626-30E2-883D-8A7CCB3F8763> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff97b1c000 - 0x7fff97ba1ff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff97ec5000 - 0x7fff97ec6fff libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
0x7fff97ec7000 - 0x7fff97eceff7 com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff97ecf000 - 0x7fff97fb3fff com.apple.CoreServices.OSServices (478.46 - 478.46) <70BEE269-8F4D-3FDC-B1AD-A591C0CB37E5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff97fb4000 - 0x7fff97fcbfff com.apple.CFOpenDirectory (10.7 - 146) <BBB7C97E-7B46-3286-9128-32B5D16B5CBE> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 13103
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.1M resident=90.2M(49%) swapped_out_or_unallocated=94.9M(51%)
Writable regions: Total=1.0G written=4724K(0%) resident=6424K(1%) swapped_out=0K(0%) unallocated=1.0G(99%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1164K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 24.6M
MALLOC guard page 48K
SQLite page cache 288K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 64K
__CI_BITMAP 80K
__DATA 16.2M
__IMAGE 528K
__LINKEDIT 59.8M
__RC_CAMERAS 244K
__TEXT 125.3M
__UNICODE 544K
mapped file 24.7M
shared memory 312K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 320.5M
Model: MacBook7,1, BootROM MB71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.60f5
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334648532D4346382020
Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334648532D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545025B9SA02, 250.06 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24600000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0x06630000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x06300000 / 2 -
2013 Excel docs open up to grey screen (Office 2013 Home and Business)
What I have tried:
-Opening in safe mode (using shift).......still shows grey blank screen.
-File>Options>Advanced> "Ignore all other applications using DDE" check marked......Still shows blank screen.
-Don't have the option to click "unhide" because every tool option is greyed out.
***When the 2013 excel doc opens up to the blank grey screen, ALL the menu tools and options are grayed out as well. I cannot click on anything besides File>New or Open or Account or Options.***
Please help me with my direct problem. I have been everywhere on the internet and no one has my particular problem that i have found. There are similar ones but those solutions i have already tried. (See Above)
ThanksHi,
First, try to repair Office 2013 to check the issue.
Second, try to reapply the registry patch:
reg add HKCU\Software\Microsoft\Office\12.0\Excel\Options /v NoReReg /t REG_DWORD /d 1
Jaynet Zhang
TechNet Community Support -
hi friends,
on accessing the database i get this following error:
Open Problem - ORA-01034: ORACLE not available ORA-27101: shared memory realm does not exist Execution Problemnull
How can i resove it...Here's a wild idea.... check the Oracle site/documentation for suggestions ?
-
PS seemed to download fine via CC but won't run property, won't even open a file! I downloaded LR also and it works fine, the problem is just with PS
I fear you will not get much more help here. This forum is called Enterprise Deployment (Acrobat and Reader) and you don't seem to have any problems with Acrobat or Reader.
(Reader, by the way, just reads PDF files, and has nothing to do with installing anything else).
Each forum has a different set of experts, so I recommend the Photoshop forum here http://forums.adobe.com/community/photoshop
Tip: please include full syptoms, especially error messages. "Won't even open a file" doesn't give much even for the experts to go on.
Good luck! -
I have mac os x 10.6.8, and safari 5.1.7, as of last week after accessing Neflix, which I've done many times before, safari quit unexpectedly, and now it won't stay open for more than about 30 seconds before it quits again. I tried deleting it and re-downloading with no luck, same problem. I was able to clear the history and cache while it was open, as well as reset safari, but that didn't fix the problem either. Any suggestions?
I tried dragging com.apple.safari.plist to the desktop, then relaunching safari, but it crashed again. Here's the crash report, hopefully this will help someone figure my problem
Process:
Safari [371]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
5.1.7 (6534.57.2)
Build Info:
WebBrowser-75345702~2
Code Type:
X86-64 (Native)
Parent Process: launchd [148]
Date/Time:
2012-09-26 14:45:24.516 -0400
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
27200 sec
Crashes Since Last Report:
12
Per-App Interval Since Last Report: 1764 sec
Per-App Crashes Since Last Report: 12
Anonymous UUID:
181327B3-15D7-4774-A34A-72B300E67815
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
Crashed Thread: 2 WebCore: IconDatabase
Thread 0: Dispatch queue: com.apple.main-thread
0 com.apple.AppKit
0x00007fff87f38494 -[NSViewHierarchyLock lockForReadingWithExceptionHandler:] + 256
1 com.apple.AppKit
0x00007fff88008559 -[NSView _sendViewWillDrawInRect:clipRootView:suppressRecursion:] + 1527
2 com.apple.AppKit
0x00007fff87f83bd1 -[NSView displayIfNeeded] + 908
3 com.apple.Safari.framework
0x00007fff805a2646 -[BrowserWindow displayIfNeeded] + 43
4 com.apple.AppKit
0x00007fff87f7eaba _handleWindowNeedsDisplay + 678
5 com.apple.CoreFoundation
0x00007fff83ec5b07 __CFRunLoopDoObservers + 519
6 com.apple.CoreFoundation
0x00007fff83ea1434 __CFRunLoopRun + 468
7 com.apple.CoreFoundation
0x00007fff83ea0d8f CFRunLoopRunSpecific + 575
8 com.apple.HIToolbox
0x00007fff85ff97ee RunCurrentEventLoopInMode + 333
9 com.apple.HIToolbox
0x00007fff85ff95f3 ReceiveNextEventCommon + 310
10 com.apple.HIToolbox
0x00007fff85ff94ac BlockUntilNextEventMatchingListInMode + 59
11 com.apple.AppKit
0x00007fff87f53eb2 _DPSNextEvent + 708
12 com.apple.AppKit
0x00007fff87f53801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
13 com.apple.Safari.framework
0x00007fff805483a8 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 177
14 com.apple.AppKit
0x00007fff87f1968f -[NSApplication run] + 395
15 com.apple.AppKit
0x00007fff87f123b0 NSApplicationMain + 364
16 com.apple.Safari.framework
0x00007fff80705ba0 SafariMain + 200
17 com.apple.Safari
0x0000000100000f1c 0x100000000 + 3868
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib
0x00007fff836a3c0a kevent + 10
1 libSystem.B.dylib
0x00007fff836a5add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib
0x00007fff836a57b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib
0x00007fff836a52de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib
0x00007fff836a4c08 _pthread_wqthread + 353
5 libSystem.B.dylib
0x00007fff836a4aa5 start_wqthread + 13
Thread 2 Crashed: WebCore: IconDatabase
0 com.apple.WebCore
0x00007fff82250d7d bool ***::HashTable<***::String, std::pair<***::String, WebCore::PageURLRecord*>, ***::PairFirstExtractor<std::pair<***::String, WebCore::PageURLRecord*> >, ***::StringHash, ***::PairHashTraits<***::HashTraits<***::String>, ***::HashTraits<WebCore::PageURLRecord*> >, ***::HashTraits<***::String> >::contains<***::IdentityHashTranslator<***::StringHash>, ***::String>(***::String const&) const + 45
1 com.apple.WebCore
0x00007fff8188946b WebCore::IconDatabase::pruneUnretainedIcons() + 331
2 com.apple.WebCore
0x00007fff81871d0a WebCore::IconDatabase::syncThreadMainLoop() + 362
3 com.apple.WebCore
0x00007fff8186f0a8 WebCore::IconDatabase::iconDatabaseSyncThread() + 296
4 libSystem.B.dylib
0x00007fff836c3fd6 _pthread_start + 331
5 libSystem.B.dylib
0x00007fff836c3e89 thread_start + 13
Thread 3:
0 libSystem.B.dylib
0x00007fff8368ad7a mach_msg_trap + 10
1 libSystem.B.dylib
0x00007fff8368b3ed mach_msg + 59
2 com.apple.QuartzCore
0x00007fff814fb396 CA::Render::Server::server_thread(void*) + 177
3 com.apple.QuartzCore
0x00007fff814fb2d6 thread_fun + 34
4 libSystem.B.dylib
0x00007fff836c3fd6 _pthread_start + 331
5 libSystem.B.dylib
0x00007fff836c3e89 thread_start + 13
Thread 4:
0 libSystem.B.dylib
0x00007fff836a4a2a __workq_kernreturn + 10
1 libSystem.B.dylib
0x00007fff836a4e3c _pthread_wqthread + 917
2 libSystem.B.dylib
0x00007fff836a4aa5 start_wqthread + 13
Thread 5:
0 libSystem.B.dylib
0x00007fff8368ad7a mach_msg_trap + 10
1 libSystem.B.dylib
0x00007fff8368b3ed mach_msg + 59
2 com.apple.CoreFoundation
0x00007fff83ea1902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation
0x00007fff83ea0d8f CFRunLoopRunSpecific + 575
4 com.apple.Foundation
0x00007fff86d8a14f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation
0x00007fff86d0b114 __NSThread__main__ + 1429
6 libSystem.B.dylib
0x00007fff836c3fd6 _pthread_start + 331
7 libSystem.B.dylib
0x00007fff836c3e89 thread_start + 13
Thread 6: Safari: SafeBrowsingManager
0 libSystem.B.dylib
0x00007fff8368ad7a mach_msg_trap + 10
1 libSystem.B.dylib
0x00007fff8368b3ed mach_msg + 59
2 com.apple.CoreFoundation
0x00007fff83ea1902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation
0x00007fff83ea0d8f CFRunLoopRunSpecific + 575
4 com.apple.Safari.framework
0x00007fff806be07d Safari::MessageRunLoop::threadBody() + 107
5 com.apple.Safari.framework
0x00007fff806be0b7 Safari::MessageRunLoop::threadCallback(void*) + 9
6 libSystem.B.dylib
0x00007fff836c3fd6 _pthread_start + 331
7 libSystem.B.dylib
0x00007fff836c3e89 thread_start + 13
Thread 7: Safari: SnapshotStore
0 libSystem.B.dylib
0x00007fff836c5a6a __semwait_signal + 10
1 libSystem.B.dylib
0x00007fff836c9881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore
0x00007fff8646d3b0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari.framework
0x00007fff8073953b Safari::MessageQueueWaitResult Safari::MessageQueue<***::RefPtr<Safari::SnapshotStore::DiskAccessMessage> >::waitForMessageFilteredWithTimeout<bool ()(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&)>(***::RefPtr<Safari: :SnapshotStore::DiskAccessMessage>&, bool (&)(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&), double) + 149
4 com.apple.Safari.framework
0x00007fff807379ad Safari::SnapshotStore::diskAccessThreadBody() + 115
5 com.apple.Safari.framework
0x00007fff80737b2d Safari::SnapshotStore::diskAccessThreadCallback(void*) + 9
6 libSystem.B.dylib
0x00007fff836c3fd6 _pthread_start + 331
7 libSystem.B.dylib
0x00007fff836c3e89 thread_start + 13
Thread 8:
0 libSystem.B.dylib
0x00007fff8368adda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib
0x00007fff836c9772 _pthread_cond_wait + 1015
2 com.apple.CoreVideo
0x00007fff80e81de6 CVDisplayLink::waitUntil(unsigned long long) + 252
3 com.apple.CoreVideo
0x00007fff80e812a2 CVDisplayLink::runIOThread() + 644
4 com.apple.CoreVideo
0x00007fff80e80fe3 startIOThread(void*) + 139
5 libSystem.B.dylib
0x00007fff836c3fd6 _pthread_start + 331
6 libSystem.B.dylib
0x00007fff836c3e89 thread_start + 13
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x00000000000003ff rbx: 0x0000000100573840 rcx: 0x0000000100137c38 rdx: 0x00000000ffffffff
rdi: 0x0000000100535950 rsi: 0x00000001007c0dd0 rbp: 0x00000001007c0cd0 rsp: 0x00000001007c0c90
r8: 0x0000000100535900 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x00007fff8479c940
r12: 0x0000000000000001 r13: 0x00000001005358f8 r14: 0x0000000100535800 r15: 0x0000000100594000
rip: 0x00007fff82250d7d rfl: 0x0000000000010206 cr2: 0x0000000000000018
Binary Images:
0x100000000 -
0x100000fff com.apple.Safari 5.1.7 (6534.57.2) <2208AB17-7F39-5DC1-AE9F-7946DEE3CA0B> /Applications/Safari.app/Contents/MacOS/Safari
0x100669000 -
0x10068ffff GLRendererFloat ??? (???) <38621D22-8F49-F937-851B-E21BD49A8A88> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x115313000 -
0x1154a6fe7 GLEngine ??? (???) <BCE83654-81EC-D231-ED6E-1DD449B891F2> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x115e6e000 -
0x116291fef libclh.dylib 3.1.1 C (3.1.1) <432F5475-F934-92A0-FB49-78F03DA82176> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x200000000 -
0x200787fe7 com.apple.GeForceGLDriver 1.6.36 (6.3.6) <4F23289A-D45A-0630-8D7F-4C35A4D2AA00> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff5fc00000 -
0x7fff5fc3bdef dyld 132.1 (???) <472D950D-70F8-B810-A959-9184C2AA6C74> /usr/lib/dyld
0x7fff80033000 -
0x7fff80064fff libGLImage.dylib ??? (???) <562565E1-AA65-FE96-13FF-437410C886D0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
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Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000 / 2 -
When I'm trying to type in numbers to get through an answering service, the keypad won't stay open. The screen actually goes blank while I'm typing. I have to press the button to get it to wake up, and, if I'm lucky, I can get another button pressed before it goes to sleep again.
This is the only problem I have with this phone, but it is becoming very irritating. I just had to enter a prescription number 3 times. Is there something I'm doing wrong to make it go to sleep?This is not a normal function of the iPhone. There is no setting or nothing your doing wrong.
To be honest these are the solutions that may or may not work.
First thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo.
If that doesn't work I would restore from backup. If that doesn't work I would restore as new. If all else fails take it to your closest apple store they may replace the phone for a working one.. -
every game that i have bought from the app store won't stay open when i try and play it. I will start it and then for no reason it goes back to the iphone home page. can anyone help me out. It ***** that I buy theses games and then I can't even keep them open to play. i have even tried turning it to airplane mode to play and it does the some thing. Thanks
David
Message was edited by: davidcolvinjrHi,
I had the same problem and isolated it to a DRM issue. My 1st gen iPhone wouldn't play music purchased from iTunes or run apps purchased from iTunes (but music I loaded myself, ripped from CD worked fine). All other native apps worked fine (Safari, Phone, Txt, etc.).
I tried to sync and did a reset and it did not fix the issue. I then deleted an album of music off the iPhone (one I had purchased from iTunes) and then resynced it to the iPhone. This triggered my iPhone to correct all the metadata for the purchased items (including apps), indicating they were authorized to work with the DRMd items, and then everything worked fine. This is easier than a restore or reset and seems to do the trick. My experience is that you can sync and sync and sync without resolving the issue...until you make a change and THEN sync which seems to trigger things. I also had this problem initially trying to get the Genius Playlist feature to work....once I added some music, voila, everything was there. Hope this helps.
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