Database daemon and SyncServicesAgent won't close during MS Office Update Install

While running Microsoft Office Updater I tried to close apps that were preventing the Installer from continuing. Two apps wouldn't close: Database Daemon and SyncServicesAgent. Out of desperation rather than knowledge I ran the Disk Utility and repaired permissions. BINGO! the Installer closed the errant apps and completed its task. What is going on? I read the same advice repeatedly in this forum that repairing permissions is a waste of time. Clearly not in this case I think.

A message to quit applications occurs in Office for Mac
If you see a message to "quit the following applications"  while installing an update for Microsoft Office for Mac  (See image) , click Continue, and then quit the applications listed in the message. To quit an application, click its name on the Apple menu bar, and then click Quit <application name> or press COMMAND Q. You can also quit an application if it has an icon in the Dock by pressing the CONTROL key, clicking the icon, and then clicking Quit.
You'll also have to turn off Sync Services in Outlook. To do this, start Outlook, click Outlook > Preferences, and then choose Sync Services under Other. Uncheck all boxes and then quit Outlook.
You should now be able to install the update for Office.
NOTE The message to quit applications may also appear if you're installing Microsoft Office for Mac. Follow the same steps to quit the applications before you install Office.

Similar Messages

  • Database Daemon and SyncServicesAgent won't close so I can't upgrade software. Any advice?

    Microsoft Database Daemon and SyncServicesAgent won't close when trying to install software update. How do I do this?

    A message to quit applications occurs in Office for Mac
    If you see a message to "quit the following applications"  while installing an update for Microsoft Office for Mac  (See image) , click Continue, and then quit the applications listed in the message. To quit an application, click its name on the Apple menu bar, and then click Quit <application name> or press COMMAND Q. You can also quit an application if it has an icon in the Dock by pressing the CONTROL key, clicking the icon, and then clicking Quit.
    You'll also have to turn off Sync Services in Outlook. To do this, start Outlook, click Outlook > Preferences, and then choose Sync Services under Other. Uncheck all boxes and then quit Outlook.
    You should now be able to install the update for Office.
    NOTE The message to quit applications may also appear if you're installing Microsoft Office for Mac. Follow the same steps to quit the applications before you install Office.

  • Trying to install MS Office 2011 for Mac SP 2 on my Macbook Air (Lion 10.7.3). I have to close Microsoft Database Daemon and SyncServicesAgent but can not see how to do so.  I have closed all applications.  Can anyone help? Many thanks

    Trying to install MS Office 2011 for Mac SP 2 (14.2.0) on my Macbook Air (Lion 10.7.3). I have to close Microsoft Database Daemon and SyncServicesAgent but can not see how to do so.  I have closed all applications.  Can anyone help? Many thanks

    Thanks Kurt!  I had tried all that and had tried closing both programmes from the application monitor, but SyncServices Agent refused to close.  I tried closing Launchd which is their mother application, but that just caused the screen go go blank.  In the end the two programmes let themselves be closed next time I tried the installation process so all was well.  Thanks for your help!

  • How do i close microsoft database daemon and syncservicesagent to install office 2011

    I am trying to install update 14.3.2 for Office 2011, but keep getting notice to close MSFT database daemon and syncservicesagent.  Can't figure out how to do this.

    The easiest way is to do it using Activity Monitor, an app that it's stored on /Applications/Utilities. Just open it, search the processes that belong to "Microsoft Database Daemon" and "syncservicesagent", and kill them.
    If you don't want to use Activity Monitor or you don't want headaches, another possibility is to install this Office update in safe mode, to make sure that no Office for Mac processes are opened. To start in safe mode, hold the Shift key while your computer is starting until you see the Apple logo. Then, log in your admin user, install the Office for Mac update and restart as usual

  • How do I close Microsoft Database Daemon and SyncServicesAgent

    I cannot update my Microsoft software on my iMac as it keeps asking me to close Microsoft Database Daemon and SyncServicesAgent.  I cannot find out how to do this... hence I have not updated Microsoft on my iMac since I have had it. What are they for anyway?  Any help would be great - thank you.

    Found an answer. Go to your Outlook, select Tools, SyncServices, untick all the boxes. Close Outloook, go to Activity Monitor and quit Microsoft Database Daemon and SyncServicesAgent. This time they'll stay closed.
    Once your software update has finished go back to Outlook syncservices and retick the boxes.
    Painful example of Apple and Microsoft software not talking to each other very well.

  • I am not able to close Microsoft Database Daemon or SyncServicesAgent applications to install Office 2011 14.4.1 update.  Could you assist me?  Thanks in advance

    I am not able to close Microsoft Database Daemon or SyncServicesAgent applications to install Office 2011 14.4.1 update.  Could you assist me?  Thanks in advance

    The updater should close those processes for you - it didn't used to do so but should now.
    If it won't quit the processes for you, open Activity Monitor (Applications>Library folder), search for the processes and quit them. You should be able to install the update now.
    I just find it odd that the updater isn't quitting the processes on its own..
    Clinton

  • Down loading Microsoft Office update get error message to close applications microsoft database daemon and sync services agent

    when downloading microsoft office update get message to close microsoft database daemon and sync services agent. Shouldn't these be closed automatically? I try to close them, but the message still says they need to be closed.  Help!

    Are you using Outlook 2011 or Outlook 2015? I don't seem to have any relevant sync settings under Preferences -> Other in Outlook 2015.

  • Updates fail to install because Microsoft Database Daemon and SyncServices Host fail to close.  Any help?

    Updates fail to install because Microsoft Database Daemon and SyncServices Host fail to close.  Any help?

    Ask on the Microsoft Mac forums since it's their product you're having trouble with.  these forums only provide support for Apple products
    http://answers.microsoft.com/en-us/mac

  • How do I close  MS Database Daemon and SyncServices Agent?

    How do I close  MS Database Daemon and SyncServices Agent?
    I am unable to download updates as it is telling me these must first be closed but I am unaware they are open. I click the close these applications and try again but still no luck

    Ask on the Microsoft Mac forums since its their software you're having trouble with
    http://answers.microsoft.com/en-us/mac

  • Cannot close Microsoft Database Daemon and SyncServices Agent to install Office Update

    I have tried to install several updates to Microsoft Office but can not get this completed due to not being able to close Microsoft Data Base Daemon and SyncServicesAgent.  Can you give me suggestions on closing these 2 for the updates?

    Launch Acitvity Monitor in your Utilities foilder and search for both proccess and quit.

  • Microsoft database daemon and sync services agent will not close by force. What do I do?

    This is completely irritating. To find answers, I have read previous posts about quitting Microsoft database daemon and Sync services agent to no avail. Anyone have an answer to quitting both applications? I am trying to update Microsoft Office.
    Thanks a bunch.

    Hello
    This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office or your question in any way. If you have issues or questions about Office, it's probably best you post Office related questions on Microsoft's own forums for their Mac products.
    http://www.officeformac.com/productforums

  • Frustration Rules on trying to install updates for Microsoft Office - Database daemon and Syncservices Agent will not close

    I am seriously bored of this bug!  Why oh why can someone not send out a 'bug fix' to correct this constant error.  Every single time I try to update Office Microsoft Database Daemon and Syncservices block the update!

    Ask on the Microsoft Mac forums since it's their product you're having trouble with.  these forums only provide support for Apple products
    http://answers.microsoft.com/en-us/mac

  • How do i shut down Microsoft Database Daemon and SyncServices Agent to install  Microsoft for Mac 2011 14.4.5 update?

    Try to install Microsoft for Mac 2011 14.4.5 update on macbook air (mid 2013 unit).  Says must shout down Microsoft Database Daemon and SynchServices Agent.  there seems to be no way to do that. Please advise how to shut down so install can commence.

    Hi,
    Please take a look at this KB article, it talks about the exact issue. Try the solution there and see if it helps:
    http://support.microsoft.com/kb/2482074/en-us
    Also, you can start your Mac in safe model, this will stop those programs from loading. Then try auto-update in safe mode:
    http://support.apple.com/kb/PH14204?viewlocale=en_US
    This is the forum to discuss questions and feedback for Microsoft Office on Windows system, better to post your question to the forum for Office for Mac:
    http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Thanks,
    Ethan Hua CHN
    TechNet Community Support

  • My software will not update, I keep getting a message to close Database Daemon and Sync Services Agent. Help!

    I need help with an error message I keep getting when I try to upgrade . I keep getting the message to close Database Daemon  & Sync Services Agent???

    I take it it some MS software you're trying to updaye!?
    http://support.microsoft.com/kb/2482074
    Last 2 posts here...
    http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macother/microsoft-da tabase-daemon-and-syncservices-agent/607050e6-acc4-4add-9143-187ddd315fd9?msgId= b731ae07-ed19-47f8-b018-f1b24bc1d7c3

  • Itunes and Appstore won't let me purchase or update anything.

    I have recently updated to ios 7 and it will not let me purchase or update anything on the app store, or buy any music on i tunes. Any help?

    Try a Restart. 
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
     Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple. 
    Here is a link to their contacts with most of the information below. 
    http://www.apple.com/contact/

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