Database Daemon and SyncServicesAgent won't close so I can't upgrade software. Any advice?

Microsoft Database Daemon and SyncServicesAgent won't close when trying to install software update. How do I do this?

A message to quit applications occurs in Office for Mac
If you see a message to "quit the following applications"  while installing an update for Microsoft Office for Mac  (See image) , click Continue, and then quit the applications listed in the message. To quit an application, click its name on the Apple menu bar, and then click Quit <application name> or press COMMAND Q. You can also quit an application if it has an icon in the Dock by pressing the CONTROL key, clicking the icon, and then clicking Quit.
You'll also have to turn off Sync Services in Outlook. To do this, start Outlook, click Outlook > Preferences, and then choose Sync Services under Other. Uncheck all boxes and then quit Outlook.
You should now be able to install the update for Office.
NOTE The message to quit applications may also appear if you're installing Microsoft Office for Mac. Follow the same steps to quit the applications before you install Office.

Similar Messages

  • Database daemon and SyncServicesAgent won't close during MS Office Update Install

    While running Microsoft Office Updater I tried to close apps that were preventing the Installer from continuing. Two apps wouldn't close: Database Daemon and SyncServicesAgent. Out of desperation rather than knowledge I ran the Disk Utility and repaired permissions. BINGO! the Installer closed the errant apps and completed its task. What is going on? I read the same advice repeatedly in this forum that repairing permissions is a waste of time. Clearly not in this case I think.

    A message to quit applications occurs in Office for Mac
    If you see a message to "quit the following applications"  while installing an update for Microsoft Office for Mac  (See image) , click Continue, and then quit the applications listed in the message. To quit an application, click its name on the Apple menu bar, and then click Quit <application name> or press COMMAND Q. You can also quit an application if it has an icon in the Dock by pressing the CONTROL key, clicking the icon, and then clicking Quit.
    You'll also have to turn off Sync Services in Outlook. To do this, start Outlook, click Outlook > Preferences, and then choose Sync Services under Other. Uncheck all boxes and then quit Outlook.
    You should now be able to install the update for Office.
    NOTE The message to quit applications may also appear if you're installing Microsoft Office for Mac. Follow the same steps to quit the applications before you install Office.

  • Trying to install MS Office 2011 for Mac SP 2 on my Macbook Air (Lion 10.7.3). I have to close Microsoft Database Daemon and SyncServicesAgent but can not see how to do so.  I have closed all applications.  Can anyone help? Many thanks

    Trying to install MS Office 2011 for Mac SP 2 (14.2.0) on my Macbook Air (Lion 10.7.3). I have to close Microsoft Database Daemon and SyncServicesAgent but can not see how to do so.  I have closed all applications.  Can anyone help? Many thanks

    Thanks Kurt!  I had tried all that and had tried closing both programmes from the application monitor, but SyncServices Agent refused to close.  I tried closing Launchd which is their mother application, but that just caused the screen go go blank.  In the end the two programmes let themselves be closed next time I tried the installation process so all was well.  Thanks for your help!

  • How do i close microsoft database daemon and syncservicesagent to install office 2011

    I am trying to install update 14.3.2 for Office 2011, but keep getting notice to close MSFT database daemon and syncservicesagent.  Can't figure out how to do this.

    The easiest way is to do it using Activity Monitor, an app that it's stored on /Applications/Utilities. Just open it, search the processes that belong to "Microsoft Database Daemon" and "syncservicesagent", and kill them.
    If you don't want to use Activity Monitor or you don't want headaches, another possibility is to install this Office update in safe mode, to make sure that no Office for Mac processes are opened. To start in safe mode, hold the Shift key while your computer is starting until you see the Apple logo. Then, log in your admin user, install the Office for Mac update and restart as usual

  • How do I close Microsoft Database Daemon and SyncServicesAgent

    I cannot update my Microsoft software on my iMac as it keeps asking me to close Microsoft Database Daemon and SyncServicesAgent.  I cannot find out how to do this... hence I have not updated Microsoft on my iMac since I have had it. What are they for anyway?  Any help would be great - thank you.

    Found an answer. Go to your Outlook, select Tools, SyncServices, untick all the boxes. Close Outloook, go to Activity Monitor and quit Microsoft Database Daemon and SyncServicesAgent. This time they'll stay closed.
    Once your software update has finished go back to Outlook syncservices and retick the boxes.
    Painful example of Apple and Microsoft software not talking to each other very well.

  • I am not able to close Microsoft Database Daemon or SyncServicesAgent applications to install Office 2011 14.4.1 update.  Could you assist me?  Thanks in advance

    I am not able to close Microsoft Database Daemon or SyncServicesAgent applications to install Office 2011 14.4.1 update.  Could you assist me?  Thanks in advance

    The updater should close those processes for you - it didn't used to do so but should now.
    If it won't quit the processes for you, open Activity Monitor (Applications>Library folder), search for the processes and quit them. You should be able to install the update now.
    I just find it odd that the updater isn't quitting the processes on its own..
    Clinton

  • Down loading Microsoft Office update get error message to close applications microsoft database daemon and sync services agent

    when downloading microsoft office update get message to close microsoft database daemon and sync services agent. Shouldn't these be closed automatically? I try to close them, but the message still says they need to be closed.  Help!

    Are you using Outlook 2011 or Outlook 2015? I don't seem to have any relevant sync settings under Preferences -> Other in Outlook 2015.

  • Updates fail to install because Microsoft Database Daemon and SyncServices Host fail to close.  Any help?

    Updates fail to install because Microsoft Database Daemon and SyncServices Host fail to close.  Any help?

    Ask on the Microsoft Mac forums since it's their product you're having trouble with.  these forums only provide support for Apple products
    http://answers.microsoft.com/en-us/mac

  • How do I close  MS Database Daemon and SyncServices Agent?

    How do I close  MS Database Daemon and SyncServices Agent?
    I am unable to download updates as it is telling me these must first be closed but I am unaware they are open. I click the close these applications and try again but still no luck

    Ask on the Microsoft Mac forums since its their software you're having trouble with
    http://answers.microsoft.com/en-us/mac

  • Cannot close Microsoft Database Daemon and SyncServices Agent to install Office Update

    I have tried to install several updates to Microsoft Office but can not get this completed due to not being able to close Microsoft Data Base Daemon and SyncServicesAgent.  Can you give me suggestions on closing these 2 for the updates?

    Launch Acitvity Monitor in your Utilities foilder and search for both proccess and quit.

  • Microsoft database daemon and sync services agent will not close by force. What do I do?

    This is completely irritating. To find answers, I have read previous posts about quitting Microsoft database daemon and Sync services agent to no avail. Anyone have an answer to quitting both applications? I am trying to update Microsoft Office.
    Thanks a bunch.

    Hello
    This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office or your question in any way. If you have issues or questions about Office, it's probably best you post Office related questions on Microsoft's own forums for their Mac products.
    http://www.officeformac.com/productforums

  • Frustration Rules on trying to install updates for Microsoft Office - Database daemon and Syncservices Agent will not close

    I am seriously bored of this bug!  Why oh why can someone not send out a 'bug fix' to correct this constant error.  Every single time I try to update Office Microsoft Database Daemon and Syncservices block the update!

    Ask on the Microsoft Mac forums since it's their product you're having trouble with.  these forums only provide support for Apple products
    http://answers.microsoft.com/en-us/mac

  • How do i shut down Microsoft Database Daemon and SyncServices Agent to install  Microsoft for Mac 2011 14.4.5 update?

    Try to install Microsoft for Mac 2011 14.4.5 update on macbook air (mid 2013 unit).  Says must shout down Microsoft Database Daemon and SynchServices Agent.  there seems to be no way to do that. Please advise how to shut down so install can commence.

    Hi,
    Please take a look at this KB article, it talks about the exact issue. Try the solution there and see if it helps:
    http://support.microsoft.com/kb/2482074/en-us
    Also, you can start your Mac in safe model, this will stop those programs from loading. Then try auto-update in safe mode:
    http://support.apple.com/kb/PH14204?viewlocale=en_US
    This is the forum to discuss questions and feedback for Microsoft Office on Windows system, better to post your question to the forum for Office for Mac:
    http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Thanks,
    Ethan Hua CHN
    TechNet Community Support

  • Hi, my mail won't open from my dock on my mac and it won't quit so I can't restart. Anyone help?

    Hi, my mail won't open from my dock on my mac and it won't quit so I can't restart. Anyone help?

    Hello ward886,
    Thank you for the question.  It sounds like Mail is unresponsive, and you are unable to access it or restart your system.  In a situation like this, I recommend force quitting Mail and restarting your computer. 
    Use one of the following methods to force Mail to quit:
    Using the Force Quit feature of OS X makes an application close, even when it is not responsive.
    Important: Normally you should not need to force quit an app to close it. When an app is forced to quit, any unsaved changes to open documents are not saved, so try these methods to normally close the app first:
    Choose Quit from the app menu. For example, in Safari, choose Safari > Quit Safari.
    Choose Quit by right-clicking or control-clicking on an app's icon in the Dock.
    If your app does not close using the steps above, use any of these steps to force the app to quit:
    Switch to another app, such as the Finder, then choose Force Quit from the Apple menu. Select the unresponsive app in the Force Quit window, and click Force Quit.
    Press Command-Option-Esc, then select the unresponsive app from the Force Quit window that appears, and click Force Quit.
    Hold down the Control and Option keys on your keyboard, and click the icon of the unresponsive app in the Dock. Select Force Quit from the menu that appears.
    Open Activity Monitor from the Utilities folder or the Spotlight menu. Select the unresponsive app in the Activity monitor window. Choose Quit Process from the View menu, or click the Force Quit button in the toolbar of the Activity Monitor window.
    If you cannot switch from the unresponsive app, press Command-Option-Shift-Esc for three seconds to force it to quit. This key combination tells OS X to force quit the frontmost app.
    Find the full article here:
    OS X: How to quit an unresponsive application using Force Quit
    http://support.apple.com/kb/ht3411
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Updated to Yosemite, no problem.  now iPhoto and iMovie won't open.  Says I need to update software however, when i try to update indicates my User ID and PW won't work for these two pieces of software.  User ID and PW works everywhere else.

    Updated to Yosemite, no problem.  now iPhoto and iMovie won't open.  Says I need to update software however, when i try to update indicates my User ID and PW won't work for these two pieces of software.  User ID and PW works everywhere else.

    I am having the same problem.  I even changed my password and updated all of my security information.  Now it just gives me an error and retry message, which of course also does not work.  Went to support and was going to open a chat (seemed the simpler option) and received a message that my support has expired for this serial number unless I want to pay $29.00.  So I chose the option to call later, which was the exact time suck I was trying to avoid.  Why wouldn't the new operating system also update the apps that were already part of my old platform?

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