Database is not in sync on both nodes alert in RTMT

We are constantly getting a rtmt alert from UCCX that SyslogSeverityMatchFound events generated.
Please see the alert below:
At Wed Dec 31 21:02:46 AST 2014 on node 10.120.180.20, the following SyslogSeverityMatchFound events generated:
SeverityMatch : Alert
MatchedEvent : Dec 31 21:02:17 PUBNAME local7 1 : 572: PUB DNS ENTRY: Dec 31 2014 06:02:17 PM.964 UTC :  %UC_LIB_DATABASE-1-DB_NOT_IN_SYNC: %[AppID=Cisco Unified CCX Cluster View Daemon][ClusterID=][NodeID=HMCBTUCCXPUB]: Database is not in sync on both nodes
AppID : Cisco Syslog Agent
ClusterID :
NodeID : PUBNAME
 TimeStamp : Wed Dec 31 21:02:17 AST 2014
Its looks  like below bug;
Database is not in sync on both nodes alert in RTMT
CSCtw80338
Description
Symptom:
RTMT alert should be informational only.
At Thu Dec 08 04:00:31 EST 2011 on node 10.251.254.120, the following SyslogSeverityMatchFound events generated:
SeverityMatch : Alert
MatchedEvent : Dec 8 04:00:03 PHLCC002 local7 1 : 32:
PHLCC002.cozen.com: Dec 08 2011 09:00:03.191 UTC :
%UC_LIB_DATABASE-1-DB_NOT_IN_SYNC: %[AppID=Cisco Unified CCX Cluster View Daemon][ClusterID=][NodeID=XXXXX]: Database is not in sync on both nodes AppID : Cisco Syslog Agent ClusterID :
NodeID : XXXXX
TimeStamp : Thu Dec 08 04:00:03 EST 2011
Conditions:
RTMT alert for UCCX 8.x
Workaround:
None
Details
Last Modified:
Dec 10,2014
Is there a way to fix this ?
UCCX version is 10.5

Which UCCX version are you using? There is already a bug opened for 8.0. Please check below link for same.
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtx48905

Similar Messages

  • CSCtw80338 - Database is not in sync on both nodes alert in RTMT

    We are constantly getting a rtmt alert from UCCX that SyslogSeverityMatchFound events generated.
    Please see the alert below:
    At Wed Dec 31 21:02:46 AST 2014 on node 10.120.180.20, the following SyslogSeverityMatchFound events generated:
    SeverityMatch : Alert
    MatchedEvent : Dec 31 21:02:17 PUBNAME local7 1 : 572: PUB DNS ENTRY: Dec 31 2014 06:02:17 PM.964 UTC :  %UC_LIB_DATABASE-1-DB_NOT_IN_SYNC: %[AppID=Cisco Unified CCX Cluster View Daemon][ClusterID=][NodeID=HMCBTUCCXPUB]: Database is not in sync on both nodes
    AppID : Cisco Syslog Agent
    ClusterID :
    NodeID : PUBNAME
     TimeStamp : Wed Dec 31 21:02:17 AST 2014
    Its looks  like below bug;
    Database is not in sync on both nodes alert in RTMT
    CSCtw80338
    Description
    Symptom:
    RTMT alert should be informational only.
    At Thu Dec 08 04:00:31 EST 2011 on node 10.251.254.120, the following SyslogSeverityMatchFound events generated:
    SeverityMatch : Alert
    MatchedEvent : Dec 8 04:00:03 PHLCC002 local7 1 : 32:
    PHLCC002.cozen.com: Dec 08 2011 09:00:03.191 UTC :
    %UC_LIB_DATABASE-1-DB_NOT_IN_SYNC: %[AppID=Cisco Unified CCX Cluster View Daemon][ClusterID=][NodeID=XXXXX]: Database is not in sync on both nodes AppID : Cisco Syslog Agent ClusterID :
    NodeID : XXXXX
    TimeStamp : Thu Dec 08 04:00:03 EST 2011
    Conditions:
    RTMT alert for UCCX 8.x
    Workaround:
    None
    Details
    Last Modified:
    Dec 10,2014
    Is there a way to fix this ?
    UCCX version is 10.5

    Getting this exact type of error and we are also running UCCX 10.5

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