Database shutdown tooks 20 minutes

Hi
We have Oracle EBS R12.0.6 running on single node configuration. I have a strange situation with database shutdown normal. When i had shutdown database normal last 2 weeks for level 0 backup, shutdown took 5 minutes. Yesterday, again for database level 0 backup, shutdown took 20 minutes. I checked alert log, there were no active calls to kill but it took 20 minutes,why? How can i make the database shutdown faster with normal option?
Help me please, thanks.
Ariz

Arizuddin wrote:
Hi
We have Oracle EBS R12.0.6 running on single node configuration. I have a strange situation with database shutdown normal. When i had shutdown database normal last 2 weeks for level 0 backup, shutdown took 5 minutes. Yesterday, again for database level 0 backup, shutdown took 20 minutes. I checked alert log, there were no active calls to kill but it took 20 minutes,why? How can i make the database shutdown faster with normal option?
Help me please, thanks.
ArizYou can make shutdown faster with the normal option pretty much only by ensuring that all client sessions -- including background jobs, concurrent managers, workflow etc are shutdown and logged off
You could however also do one of the following (in my order of preference):
1) don't shutdown the database for backup and use hot backup. For an OLTP db whose data you care about this should be the option of choice IMO.
2) use shutdown immediate; - this is normally faster and is guaranteed to complete after an hour - shutdown normal isn't guaranteed to shutdown ( if an active session is left open but uncommitted).
3) use shutdown abort; This is very fast! It's no good for a cold backup though as the datafiles will be inconsistent.

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Good Day.
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Hello Jonathan Lewis,
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LICENSE_SESSIONS_WARNING = 0
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sessions                 = 800
timed_statistics         = TRUE
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shared_pool_reserved_size= 41943040
sga_target               = 1073741824
control_files            = /erp/u01/medh/db/apps_st/data/cntrl01.dbf, /erp/u01/medh/db/apps_st/data/cntrl02.dbf, /erp/u01/medh/db/apps_st/data/cnt
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log_archive_dest         = /oracle/arch/medh_ARCH
log_archive_format       = medh%t_%s_%r.arc
log_buffer               = 10485760
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log_checkpoint_timeout   = 1200
db_files                 = 512
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undo_management          = AUTO
undo_tablespace          = APPS_UNDOTS1
db_block_checking        = FALSE
session_cached_cursors   = 500
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plsql_code_type          = INTERPRETED
plsql_optimize_level     = 2
job_queue_processes      = 2
cursor_sharing           = EXACT
parallel_min_servers     = 0
parallel_max_servers     = 8
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user_dump_dest           = /erp/u01/medh/db/tech_st/10.2.0/admin/medh_sed04/udump
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core_dump_dest           = /erp/u01/medh/db/tech_st/10.2.0/admin/medh_sed04/cdump
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open_cursors             = 600
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DBW1 started with pid=3, OS id=12544
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Current log# 3 seq# 16762 mem# 1: /erp/u01/medh/db/apps_st/data/log03a.rdo
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