Daughter has forgotten her password to her ipod
My daughter can not remember her password to her ipod. How can I unlock it.
If you have Soluto (unlikely), you can wipe the passcode from there.
Otherwise, I believe you have to sync with iTunes and restore the device from a backup.
Similar Messages
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My daughter has forgotten the password to her ipod? What do i have to do to get it working again?
My daughter has forgotten the password to her ipod? What do i have to do to get it working again?
Connect the iPod to the computer she uses and restore the iPod via iTunes. Place the iPod in Recovery mode if necessary to allow the restore.
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my daughter has forgotten her password on her ipod touch how do we fix this so she can use her ipod again
Just re-dock the ipod in the computer it is normally synced with and choose to restore ipod. Read more detail here - http://support.apple.com/kb/HT1339
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HT201412 My daughter has forgotten her password and the ipad is now disabled... help
My daughter has forgotten her password and the ipad is now disabled... help
If You Are Locked Out, Have Forgotten Your Passcode, or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
4. What to Do If You've Forgotten Your iPhone's Passcode
5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the
Back Up option. If you have just backed up the device, it is not necessary
to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore or have forgotten your restrictions passcode, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New. -
My daughter has forgotten her lock code and she now cannot use her ipod, we dont want to lose all form it by resetting as she has done all purchases on the ipod not through the computer. What can we do?
Jellylovesbunnies wrote:
... the second link just refers to the ipod, ...
Incorrect... the second link refers to Downloading Past Purchases http://support.apple.com/kb/HT2519
Jellylovesbunnies wrote:
Any other suggestions, ...
If you cannot remember the passcode, you will need to Restore your device...
Connect the Device to iTunes... open iTunes, click on the Device tab that appears in the Left side column of iTunes, Select your Device, then go to the Summary Page and click Restore.
If necessary Place the Device into Recovery mode..
See Here http://support.apple.com/kb/HT1808 -
My daughter has disabled her ipod and we do not know how to re-set her password,Message on ipod screen
is "connect to itunes" have connected ipod and it keeps asking for password which we have disabled??
can anyone help.Place the iPod in recovery mode and then restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
My daughter has forgotten her passcode on her ipod. Apple wants to charge me $60 to help me. Does anyone know how I can reset it?
Connect the iPod to the computer and restore via iTunes. Place the iPod in Recovery mode if necessary to allow the restore.
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My daughter has forgotten her password to un-lock the screen, what can I do??
My daughter has forgotten her password to un-lock the screen. We have tried to restore it but it just came back with a message saying we needed the password...help please!
Follow the instructions here to restore the phone:
http://support.apple.com/kb/ht1212 -
my daughter has forgotten her passcode to her ipod touch and has been locked out. How can I reset her ipod?
iOS: Forgotten passcode or device disabled after entering wrong ...
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My daughter has forgotten her ipad password please help
Hey MrsPniok777,
These are the recommended steps if you have forgotten or can't remember your passcode, or if your device displays a message saying it is disabled:
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
If you have chosen to encrypt your backup, it will contain the passcode. Disable backup encryption before restoring from backup. Learn more about iOS backups in iTunes.
When the backup and sync is complete, select Restore from Backup and choose the most recent backup of your device.
If you have never synced your device with iTunes, or you do not have access to a computer, move on to the section at the bottom of the following article:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Welcome to Apple Support Communities!
All the best,
Delgadoh -
HT1920 hi my daughter has forgotten her password and wants to reset it
hi my daughter has forgotten her password and wants to reset it
She can try getting it reset via http://iforgot.apple.com
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My daughter has forgotten her iPad password, how do i reset it?
My daughter has forgotten her iPad password, how do i reset it?
You can't reset a passcode. you have to restore the device and you want to sync to the computer that you always sync with if you want to restore all of the data and setting. If that computer is unavailable - you can use another computer - but you will have to erase the iPad completely and will not be able to recover your data.
See this for "how to restore"
You may have to restore using recovery mode -
My daughter has locked her ipod touch and entered the code incorrectly a few times. Is there anyway i can reactivate it again. I have tried to connect it to itunes but it says that i need to put in the code as its in restore mode! that doesnt make sense to me. If you have any help i would appreciated
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
How do I save everything that my daughter has on her iPod touch as I want to set up a new email address for her as she is using my email at the moment
Thank u for ur reply. I'm sorry I didn't explain myself fully this is all very new to me and my daughter it is very annoying when, u are trying to set up something and u haven't a clue what u doing.
When I set her up on the iPod I gave her my apple and iTunes account and email address so now when she wants to buy anything on her iPod she uses my password and email address. When her friends message her they come through on my iPad because we share the same email.
What I want to do is keep my own email and apple account for my iPad but set her up with a new email address and iTunes account for her.
Will the games and music that she has bought with her iTunes card be gone on her iPod if we set her up with new account. -
We are new to the iPod family. My daughter has forgotten her passcode and everything I have read tell me to use a computer we last synced to. We haven't done that. Help
Put it in recovery mode as described in this article:
iOS: Unable to update or restore -
HT4113 MY DAUGHTER HAS FORGOTTEN HER PASSCODE AND WE CANNOT GET INTO HER PHONE, WHAT DO I DO?
My daughter has forgotten her passcode and cannot get into phone, what do i do?
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
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