Daughters ipod is disabled and itunes can't access due to passcode

daughter forgot her passcode and the ipod became disabled. tried connecting to itunes but it won't recognize because of passcode

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

HT4113 Hello, I was wondering if you can please help me my daughters iPod is disabled and I can't get it working.

Hello, I was wonderin gif you can please help me, my daughters iPod is disabled and I can't open it.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201263 my daughters ipod is disabled and says connect to itunes, but iTunes says it can't connect to the ipod because it is locked with a pass code what do i do???

My daughters ipod is disabled and says 'connect to iTunes' but when we connect to iTunes it says ' cannot connect to the ipod because it is locked with a passcode ' but we can't unlock it because it is disabled, how do we fix this???

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Since upgrade ios and iTunes can't access homeshare on ipad

Since upgrade ios and iTunes can't access homeshare on ipad. I see 'share', when using music app on iPad. I click on it and then select my MacBook Pro. Circle starts goes half way the stops. My Apple TV works great. So iTunes on MacBook must be set up right. Videos app is similar, the circle just spins and spins. My wifi is an apple airport. I beginning to think I have invested badly. I have signed out and in again of home share on iPad and MacBook as advised. I have read and re-read. Is there a solution?

Hello Gary,
Thank you for the details of the issue you are experiencing with Home Sharing. It sounds like you are not able to access iTunes from your iPad using Home Sharing. I found an article with steps that I think would help with this issue.
I recommend reviewing the full article below, but I think steps 4-7 are specifically useful for what you described:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Thank you for using Apple Support Communities.
Best,
Sheila M.

My daughters Ipod is disabled and it mentions to connect to Itunes. What then? I am stuck and did download Itunes. It says I need to enter the Ipod password? I cant do that because its locked. Help please. Thanks.

Ipod is disabled and cannot connect to Itunes as it states on the message board. What to do to reset or access? Thank you.

Restore the iPod in Recovery Mode

My ipod is disabled and i can not get it open to put a password in.

Whatdo i do when I can't open my ipod because it is disabled? It wont let me even put in a password. I tryed connecting to itunes and it says my ipod is disabled and i need to disable it. What can i do?

Hello Nicolemarie8888
Put your iPod classic into Disk Mode and plugging it into your computer and restore it in iTunes. The articles below will assist you to get past being stuck with the passcode on your iPod classic.
Putting iPod into Disk Mode
http://support.apple.com/kb/ht1363
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
Regards,
-Norm G

Message on my Ipod says ipod is disabled and i can't get on my ipad to start it up

there is a message on my Ipod when i start it up which says Ipod is disabled and says connect to Itunes. I did connet to zitunes and there is nothing there that says any thing about my di8sabled Ipod or how to get my Ipod to work again/ What do I need to do??

Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My daughters ipod is disabled and the laptop I synced it with is no more what can i do to get it restored?

Ipod Touch disabled - cannot sync with original laptop as it is defunct - need to restore - help?

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

HT4623 My iPhone and iTunes can't access the activation servers, so no phone

I have an AT&T 32GB iPhone 5 and I performed the update using iTunes (didn't have enough free space on my phone) and now neither the phone nor iTunes can communicate with the activation server so my phone is not usable. What can I do?
I've tried quitting and restarting iTunes, and reconnecting the USB cable for iPhone.

Same problem here, except, after iOS 7 downloaded on my iphone 4, my phone mysteriously reset itself so i've currently restoring my iphone after many attempts and still it's taken about an hour to do so and it's not even done yet

I have an iPod touch 2G and I can't set up a passcode lock. I hit "Turn Passcode on" and then enter the passcode I want. Then it brings me back to the Passcode Lock Screen, NOT turning on my passcode.

I hit "Turn Passcode on" and then enter the passcode I want. Then it brings me back to the Passcode Lock Screen, NOT turning on my passcode. Now this iPod touch is a gift from my family, used before me. I set up my iTunes account, but when i view my Apple account it's not showing up. Is this the reason my iPod isnt working? Please help.

The users guide says:
Passcode Lock
By default, iPod touch doesn’t require you to enter a passcode to unlock it.
Set a passcode: Choose General > Passcode Lock and enter a 4-digit passcode, then enter the passcode again to verify it. iPod touch then requires you to enter the passcode to unlock it or to display the passcode lock settings.
Turn passcode lock off: Choose General > Passcode Lock, enter your passcode, and tap Turn Passcode Off, then enter your passcode again.
Change the passcode: Choose General > Passcode Lock, enter your passcode, and tap Change Passcode. Enter your passcode again, then enter and reenter your new passcode.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

HT1212 My iPad is disabled and I can't access the iTunes to reset the password.

My iPad is locked and it need to be connected to the iTunes and also it shows me the it's disabled when iI connnect it to the iTunes so I can't reset the passcode. Is there any suggestion to fix my problem.

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

My ipod is disable and i can't remember my password. I tried recovery mode, what should i do?

I changed my password and i cant remember the new one. I tried some combonations but it just disabled it. I have tried recovery mode and i went to change my apple id password, but it didn't do anything. Should i go to the apple store or is there something i can do?
- Desperate

You said
i went to change my apple id password, but it didn't do anything.
That means that you successfully restored the iPod and it is asking for the Apple ID and password used to set up the iPod last time. That is the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
You have to enter the Apple ID and password

HT1766 my daughters iphone is disabled and i can not get it to work or sync without the password and its locked

she really never used the icloud on her phone so i do not know what to do

You will need to try to restore your iPhone from the same computer that you most recently synced to.
Read this: http://support.apple.com/kb/ht1212
If you can't do the restore then you will need to try Recovery Mode.
Read this: http://support.apple.com/kb/ht1808
Follow the instructions very carefully.

I no longer have the computer that I used to sync my Ipod touch. So Itunes does nto recognize it. My Ipod is diabled and locked so i cannot enter the passcode.

I no longer have the computer I used to sync my Ipod Touch when it was new. Now the Ipod is locked and disabled and Itunes requests me to enter the passcode which I cannot do becasue the Ipod is locked! Any suggestions?

If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)

TS2446 My Daughters Ipod is disabled. it is not sync with my account. I can not open anything except " IPod is disabled conect to itunes" what do I do

My Daughters IPOD is locked and when it turns on it states " IPOD is disabled connect to itunes" It is not in sync with any account . How can I unlock it and sync with my account>
????

You will need to connect it to a computer's iTunes, and you should then be able to reset it back to factory defaults : http://support.apple.com/kb/HT1212
If you don't have iTunes installed on a computer then you can download it from here : http://www.apple.com/itunes/download/
What do you mean 'not in sync with any account' ? Do you mean that you don't have a backup to restore back onto it, either on a computer nor in the cloud ? If not then you might be able to redownload some/all of your past purchases via the Purchased tabs in the store apps on it

Daughters ipod is disabled and itunes can't access due to passcode

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