Day Two of BT Yahoo email outages

Today is the second day of intermittent outages affecting BT Yahoo email customers, such as myself. I was told by BT Brodband Technical Support that the problem is related to the swicthover from BT Yahoo to BT Mail, which began in March 2014. That is EIGHT MONTHS AGO, although BT notices say that is being done over the coming "weeks." Yesterday I was plagued with problems in connecting to the BT Yahoo email server. Emails often could not be sent, and some incoming messages took 10 hours to arrive in my inbox. The most common error message related to passwords. At the beguinning, before I called the BT Service Stats Line, I thought it could be ersolved by changing my password; when I tried to do this on the BT Yahoo website, the web page went blank when I clicked the box. Today he error message changed to 'internal server error IS6532.' I Googled this and found references to problems with BT Yahoo.
I have complianed to BT, and also lodged a complaint with Ofcom. I recommend that all BT customers who are exoperiencing similar problems do the same. BT has neglected to keep its customers up to date with the changeover from BT Yahoo to BT Mail. It has never provided any reasons for the protracted delays in this changeover, or offered any real apology to the millions of customers who must have been affected by these technical problems.

Woeful does not even begin to describe the utter, utter shambles that is BT email at the moment. And as I have said in another thread just where are the apologies? I know that BT itself does not monitor this forum but some of their employees in the shape of the moderators do - surely they should post a very prominent sticky announcing the problems, what is being done about it, when is the estimate for the reolution but above all APOLOGISING for the problems and maybe, just maybe (but don't hold your breath here) offering some kind of rebate for all customers who are affected. And that means all those of us who have not yet been migrated to the all new, singing dancing (I joke) BTMail!!!
Yours sincerely
Disgruntled of Watford!!
GET WITH IT BT
Mistakes and embarrasing goofs in e-mails are only discovered when you've sent them!

Similar Messages

I cannot get my yahoo email to open on firefox but i can on IE it was ok two days ago but now al gone luckily the yahoo guy got me onteo IE otherwise i would

yesterday big trouble with yahoo using firefox - ran up yahoo USA help line , very nice young man put me onto Intnet Explorer and bingo , all worked why firefox stopped my yahoo email is mystery

Did you get the Yahoo login page but then it was blank after you logged in?
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
1. Clear Firefox's Cache
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Offline Storage : "Clear Now"
2. If needed, delete the site's cookies here
While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?

Suddenly many emails are not being sent or received on either of my two yahoo email accounts HELP

suddenly many emails are not being sent or received from either of my two yahoo email accounts.
Genius Bar no free appointments for a week.
HELP

try deleting and readding your yahoo accounts. Yahoo has been upgrading their servers for months now, and have been effecting users' accounts as they do so. I have two yahoo accounts and have had each of them mess up for a day or two before they start working again.
Chances are the issue is on yahoo's end. When mine messed up I simply accessed the mail via the web and safari until it cleared up.

Takes up to 20 times to connect to Firefox and then Crashes up to 20 times in yahoo email a day.

I have been in dialog with "Just Answer" the past two weeks 60 times over this issue. This has been an issue for several months. Just today I tried 18 times "Sever not Found" "Try again" before accessing Firefox. Yesterday Firefox crashed in Yahoo email 15 times. I can forward to you all the things "Just Answer" tried if that would be a help.
== Crash ID(s) ==
ID: 1f8797b0-f875-45a1-b34f-f56e52100703 Signature: @0x41414141

ITS PROBABLY OVERHEATING
INSTALL NEW VIDEO CARD DRIVER
INSTALL NEW BIOS
did u try to find drivers here. this is your best site for drivers, do not use others
http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=EU
for europe
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp?nav=Download
for us
http://209.167.114.38/support/Download/ln_bymodel.asp
for canada

Can I set up two yahoo email accounts on my IPAD 4?

Can I set up two yahoo email accounts on my Ipad 4?

You should be able to add a second account via Settings > Mail, Contacts, Calendars > Add Account - I've got two Yahoo based accounts set up on my iPad.

Two Yahoo email accounts on iPhone

I'm trying to add second Yahoo email account on iPhone but keeps asking me to go onto Yahoo and verify but doesn't say how. I have two yahoo accounts on iPad with no problems.

log on to your second yahoo account on your PC and check around in settings to see if you can verify.

HT4061 I cannot add my email account...for 2 days it keeps saying, yahoo server unavailable...but I have it on my computer!!

I cannot add my yahoo email account to my iphone. I have been trying for 2 days and it keeps saying Yahoo server is unavailable...I can access my email on my computer, and was also able to add another email account to my iphone, but not the yahoo account.

I checked the settings as per your link above and I have them set up correctly on my ipad (I have yahoo plus). That is to say I have added the plus.stmp.mail.yahoo.com as an outgoing server with the server port 465 but it still doesn't work.
Annoyingly, I also took the advice of some earlier posts and changed my yahoo password and now I can't get email on my iphone 4 either - it was working perfectly before. I put in the new password and now both the ipad and iphone give me the "server unavailable" message. Grrrrrr....

Problème compte yahoo dans mail apres mise à jour ios8 sur iphone4s (Yahoo email account problem in after last ios8 day iphone4s)

Depuis la mise à jour de ios8 sur mon iphone 4s que j'ai du restaurer car la mise à jour ne fonctionnait pas (j'ai tout perdu!!) je n'arrive plus à relever le courrier de mon compte yahoo dans mail. J'ai changé le mot de passe mais rien. Donc j'ai ré ajouté le même compte après l'avoir supprimer mais un message apparait : "serveur indisponible".
Quoi faire ?
Since the last update on iphone 4s ios8 I am unable to take up the mail from my yahoo account in Mail, I change the password but nothing. So I re add the same yahoo email account it says server unavailable.
what do i do?

IPad stopped downloading yahoo email in last three days

M iPad has stopped downloadin yahoo email in the inbox since April 6, 2015. This happens even after I deleted my yahoo account and then added it again. I did this several times but it still does not download yahoo emails. Gmail works fine as before.

Yahoo seems to have changed something that makes it not work on some devices
Re: I cannot get yahoomail through the email icon on my iPad. I can get it on my iPhone and if I go through safari and then yahoo on my iPad. Gmail works fine
Re: I can't access my Yahoo email from my Ipad
Both of these threads have solutions that some have said work. However my Yahoo is still working so I haven't tested them.
The other alternative is to not use the built in mail app but use yahoo's mail app instead

How do I convert yahoo email on iPhone FROM IMAP TO POP?

I have Yahoo Mail Plus. When I first got my iPhone 4, I set it up so my yahoo email was accessible on my phone without my doing anything. I only check the email from two devices: my desktop via the internet, and my iPhone. I'm pretty sure the email set up on my phone is an IMAP protocol, because when I delete an email from one device, it deletes it on the other device.
I actually want to change it so that when I delete an email on my phone, it DOESN'T delete it from the Yahoo server. I think that's the POP protocol. I realize setting it up as POP will require that I delete the emails multiple places. I can live with that. What I don't currently like is that all of the emails I've saved in my Yahoo account, in multiple folders, are now also sitting on my iPhone. It's a risk exposure I'd like to eliminate. My iPhone password is a start, but I'd feel better if I could purge old emails off my iPhone. Right now, if I delete the various emails and folders from my phone, it's my understanding they'll also be gone from my Yahoo internet account. I don't want that.
I've read various posts saying I should delete my Yahoo email account on my iPhone and then set it up as a new account and select POP.
1. Is that the only way to change from IMAP to POP?
2. If I delete Yahoo mail on my iPhone, what will happen to my stored emails on Yahoo? Will they be saved or deleted?
3. Is there another solution?
4. Any other advice?
Thanks for any help. And if I've skewered any terms here, forgive me. Sometimes dealing with this stuff is like learning another language. Cindy

First off, you are correct in the assumption that emails are sitting on your iPhone. You should, however have the option to set how much to sync, as well as what folders to sync to determine what is visible. The only setting to change that is to set a passcode on the phone.
Also, deleting the emails and folders from the phone will result in them being deleted from the server, this is how IMAP works.
To answer your other quesetions:
1. That would have to be answered by Yahoo, since the server would have to be different. An IMAP server acts differently than POP.
2. Deleting will delete everything everywhere.
3. The only other solution I can think of is as I stated earlier is if there is a setting for days to sync in IMAP. I'm not sure of this since I do not use an IMAP account. I know that Exchange behaves in this way.
4. If this does not work as you want after talking ot Yahoo, then maybe selecting a POP email provider and forwarding the Yahoo mail to that and picking up the POP mail on the iPhone.
I think that Yahoo will give you information that you will need to start your search for answers.

Can't get my yahoo email to work

Hi there,After the battery of my 9360 Blackberry died, I just bought a new 9720 two days ago in Dubai, thinking that I can just put the same SIM card (from the 9360) of my home mobile provider SwissCom into the new 9720, and that I can just continue to receive emails from my yahoo email account. But it is not working. After I setup the yahoo email account under the Setup function on the new 9720, the acount is listed with the Yahoo symbol under Email accounts ... where you can then choose to 'add another email address' or 'return to setup'). But the icon 'Email Accounts' (under Setup, where it lists all the different features you can set up besides Email Accounts) does not idicate (with a (1) next to it), that an email account has already been set up. When I try to compose an email, I get the message 'No message services configured. You will be redirected to the Setup Wizard to set up your email account'. If I click ok to follow this direction, it brings me to the Email accounts screen that shows the already created Yahoo email account. If I try to create the yahoo account again, I get the message that 'This account has already been added to your BlackBerry Internet Service'. But obviously my yahoo email account does not work because I cannot write or receive messages. According to your KB05000 post, I did delete my yahoo email account [CMIME] in the service book, but I noticed there is a second Internet Service service book for my yahoo email account that ends with [CICAL]. I wonder whether this has anything to do with it and whether I should delete this as well? Many thanks in advance.Jens

Thanks John, I resent it and i got the message that it was successfully resent. However, when I check in the Service Book section, there is no yahoo.com [CMIME] there, even after doing a hard shut down (taking out the battery) and starting up again. But the yahoo.com [CICAL] is still there. What's the difference between CMIME and CICAL anyways? Thanks, Jens

Yahoo emails being deleted

I have a yahoo email account syncd with my iPhone 4s and iPad. After a few days my emails are being deleted automatically. I have checked my settings and they are all set to delete "never" so how can this be. I have spoke to yahoo and they say it's a problem with my iPhone or iPad settings and apple say they are fine. Please help - I am losing very Important emails

+1. I have Mail synched with Yahoo and sometimes lose emails. The problem is intermittent so hard to pin down. But it seems to be happening more often. Now, each week I am losing some emails permanently when I move them out of my Inbox in Mail on my MacBook Pro to another folder. I think but am not sure the mails only get lost when I get a sync error message (asking for my password again) when quitting mail. The syncing between Mail and Yahoo seems flacky at best. Today I have lost two critical work emails. I cannot continue with this unreliable set up and need to find a solution.

I can't seem to log into my yahoo email though Firefox, I get an error message saying Bad Request Snytax. I can login just fine with other browsers.

I have been trying to login to my yahoo email for two days without success. I get the same error msg "Bad Request Syntax." I can login just fine in other browsers. Clearing my cache and reseting Firefox did not help. Unsure what else to do.

This can be caused by corrupted cookies.
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies

Iphone 6 plus wont allow yahoo email to work nor update

I have several email accounts I use with my iphone 6+ and I realized I hadn't been receiving emails from one of the yahoo accounts, I signed in on my imac (and I can on my ipad as well) and I had missed about 10 days of emails. I can send emails from it but cannot receive with it. When I open account it doesn't show any "inbox" or "saved" or past "sent" emails, etc. I've read on this site to delete the account and re-add it. I've done that several times. I've changed the password, I've tried everything I can think of. Also the account shows updated "Nov. 30, 2014" and despite deleting and re-adding the yahoo email account it never shows current, always Nov. 30th? I added a Yahoo App and I can access my Yahoo email via that, but I can't use it on the iphone as the default email. I've checked for the ios update, I am current, I've backed up the iphone on itunes. I've re-booted the iphone, simply put this iphone wont recognize this mail account. Other Yahoo emails continue to work fine on this same iphone, but not my primary email account. HELP!

Try this fix.
-->>you'll need a computer to log in to you yahoo! mail.
-->>after logging in with you username and password (computer) on the top right you'll see "Hello (your name)" CLICK ON IT
-->>on the left panel you'll see "account security" CLICK ON IT
-->>check iF you have "Two-step verification Additional security." TURNED ON
HERE'S THE PART TO FIX:
if you switch it OFF you can set up your yahoo mail on apple device with no prob.
if you switch it ON yahoo will generate a ONE TIME PASSWORD for your device set up. (this adds additional security to your phone)
*I highly recommend you do the ON option
to set it ON:
-->> switch the ON for Two-step verification/
-->>have a nickname for your device ex "mike iphone5"
-->>click "generate password"
-->>a long password of random letters will pop (this password will be the password when you set up your email on your ios device)
*it is to be used one time only.
-->>go to your device set email as usual.. then for the password use the long password yahoo provided.
THAT'S IT! HOPE IT HELP!
!!!! DON'T FORGET TO CLICK THE START I THIS HELPED YOU TO HELP OTHER USERS TOO.

My bt yahoo email stopped working?

it says incorrect password and takes me to settings but password is corrrect and bt yahoo email works fine on my windows laptop

Hi see me response (in another category, but exactly the same as you have).
Its fixed now!
Hi,
having just upgraded my iPhone 4 to 6.1.3 two days ago and after reading James Ward's comments on BT Yahoo Mail (all bets are off), I thought I was truly doomed.
I tried umpteen manual configuration changes and also deleted the Yahoo mail Account I had on my phone.
BTW, I have a "[email protected]" email address.
I was also able to login with same username/password as above to the BT Yahoo mail on the Web just fine and see all my emails, so it was just through the Mail App on my iPhone I had the problem (and only after the upgrade to 6.1.3)
At various points I had the following error messages:
Error message 1
============
The IMAP Server apple.imap.mail.yahoo.com is not responding.
Check network connection.
Check "Incoming Mail Server" field.
Error message 2
============
The Operation couldn't be completed.
(MFMessageErrorDomain error 1032)
Error message 3
=============
Server unavailable
Please try again later.
So after 2 calls from Apple (yes they called me, no cost), I have it working;
Here are the settings I did:
POP account Information
name, email as above
Incoming Mail Server
host name: mail.btinternet.com
username: email as above
password: password
Outgoing Mail Server
SMTP: mail.btinternet.com
(selecting the Outgoing Mail Server above...)
Primary Server: mail.btinternet.com (ON)
(selecting the Primary mail Server above...)
Server (ON)
Hostname: mail.btinternet.com
Username: email as above
password: password
Use SSL (OFF)
Authentication: password (ticked)
Server Port: 25
Go back to main Account screen
Select your Btopenworld account just created
scroll down and select Advanced
Use SSL (OFF)
Authentication: password (ticked)
Server Port 110
S/MIME: OFF
After I did that and I opened up my mail app, it synced and downloaded all my emails!! :-)
Nothing lost.
Thanks to Apple for their help.

Day Two of BT Yahoo email outages

Similar Messages

Maybe you are looking for