'Days of Our Lives' Multi pass not working

I have a multi pass to Days of Our Lives, and it has not downloaded a new episode since March 17th, despite 12 episodes being available for individual purchase since then. I have contacted support and received no reply and based on the recent comments for the show I am not the only person this is happening to.
I have noticed that the numbers in the first column restarted (so if you sort by the first column you now get two number 1s) on the Tuesday and am sure this must be related to the problem.
Has anyone got this issue sorted out?

I have tried every avenue of reporting this problem and received no response from itunes. I ended up downloading individual episodes and now would like to pursue getting a refund but am unable to locate a phone number or email address to contact them. I really don't understand how any business can provide such poor customer service and get away with it.
Does anyone have a phone number/email to contact itunes about this issue?

Similar Messages

  • Days of Our Lives Season Pass

    I am a subscriber to the "Days of Our Lives" season pass. Often I will go to iTunes to "check for purchases" and find I cannot download the latest episode, even though it's available for purchase. It won't let me download the latest episode until I receive an email notice from iTunes letting me know it's available for download. I wasn't allowed to download last Wednesday's episode (9/5) until yesterday (9/12), at which time I was also allowed to download last Thursday's and Friday's episodes.
    Does anyone know why this happens?
    Also, "Days of Our Lives" is a NBC show that does not have a regular season, as it is a daytime soap that airs 5 days a week. Sony Pictures Television owns the show, but it airs on NBC. Does anyone know if "Days of Our Lives" is going to be adversely affected by the impending shut down of NBC shows on iTunes? The press release about Apple / NBC Universal split made it sound like it was only affecting seasonal prime time TV.
    Thanks for your help!

    Contact the iTunes Store customer support department through the form at the bottom of their Season Pass FAQ web page (I recommend that you use the form, not the link in your Purchase History as they advise; that's not proven to be very reliable) and explain the problem to them.
    Does anyone know if "Days of Our Lives" is going to be adversely affected by the impending shut down of NBC shows on iTunes? The press release about Apple / NBC Universal split made it sound like it was only affecting seasonal prime time TV.
    Sorry, but I don't think anyone outside of Apple knows yet specifically what shows will be affected and when.

  • How can I watch Days of our Lives from yesterday online?

    How can I watch an episode from Days of our Lives that I missed?

    Can you view it on other android browsers?
    Have you tried clearing the cache and cookies?
    The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing. <br>
    Note: ''This will temporarily log you out of all sites you're logged in to.''
    To clear cache and cookies, do the following:
    #Tap the menu icon located at the top right corner. This is the icon with 3 bars. On older Android devices you'll have to press the hardware menu key and then tap More.
    #Tap '''Settings'''.
    #After that, you will be taken to the settings screen. In the settings screen, look under the section '''''Privacy & Security''''' and select '''Clear private data'''.
    #You will then be taken to a list of what can be cleared. Select the following 2 for deletion:
    #*Cookies & active logins
    #*Cache
    #After those have been selected, tap the '''Clear data''' button to actually clear the cache and cookies.
    Did this help you with your problems? Please let us know!

  • Need help to cancel by Creative Cloud Subscription and Live Chat does not work

    I need to cancel by Creative Cloud Subscription and Live Chat does not work for me. The the chat only sent me :You are not currently connected to a chat representative. When a representative was online and I can't send my message out.

    Hi Joshua_U,
    I would request you to to perform the steps of cancellation mention in these links
    http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html.
    In case you are still unable to complete it, please inbox me your order number.
    Note-( Any Creative Cloud whose date of purchase is more than 30 days attracts a penalty except if you are opting to exchange it with different type of CC subscription, the order number of the exchange CC is required to fore go the penalty if applicable)
    Regards,
    Rajshree

  • I bought a EarPods October last year in USA, the day before yesterday the remoter can not work any more, it means by the EarPod still can lisence music but can not adjust the volume and answer the phone, can I get a new one or what can I get?

    I bought a EarPods October last year in the USA, the day before yesterday the remoter can not work any more, it means by the EarPod still can listen music but can not adjust the volume and answer the phone, can I get a new one or what can I get based on the one year product warrant?

    Now I am live in Baoding city, China, what I can do, it seems there is no apple store in my city??

  • Simple pass not working windows 10

    simple pass not working, does not recognise windows password at start to gain access to system, no flashing light, driversin software only go to windows 8.1.How do I reset the lot or reinstall simple pass?

    I have an HP Elitebook 8760W.  I cannot get Simplepass or Windows Hello to recognize my Validity VFM-471 fingerprint reader.  I'm not sure I have the right driver installed for the Validity hardware.  Could someone please point me to a link for the proper Win 8.1 driver?   I'm trying to make this work on Windows Pro 64 Bit.   I have tried everything to make this work.  Both Simplepass and Window Hello recognize the fingerprint read while I'm setting it up, but when rebooting and trying to log in with the fingerprint function - it doesn't act like it is even working.  I've tried all of the suggestions on the instructions to no avail.  The Laptop works just fine without the fingerprint scanner, and I guess I can live without it, but I've been used to using it on Windows 7 for so long, I'd like to have it working agian.  Any suggestions or hellp would be greatly appreciated.  Thanks in advance. 

  • My IPad cannot download live Tv from skygo. I have no problem with my lap top so I assume the broad band is okay. Can anybody suggest why the live streaming will not work on my iPad one.

    My IPad cannot download live Tv from skygo. I have no problem with my lap top so I assume the broad band is okay. Can anybody suggest why the live streaming will not work on my iPad .

    Are you using the Sky Go app to try and watch it ? If so are you logged in with your Sky account ?
    If you are using the app then you could try closing the app completely and see if it works when you re-open it : from the home screen (i.e. not with Sky Go 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Sky Go app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Multi gestures not working on iPad Air ios8 onwards

    Multi gestures not working on iPad Air ios8 onwards. Turning gestures off then on works briefly. It's annoying. Is the Air bust? In for rep-air?

    MMine has not been working ever since ios8 update. Apple blamed a game I have on the iPad, however this problem occurs on all apps including apple own brand.
    ITs it's almost like they don't care
    come on Apple sort this out !! It's been too long

  • Our online number is not working when trying to ca...

    Hej
    Our online number is not working when trying to call from Telia mobile phones in denmark. I have checked with Telia in Denmark and they tell us that the problem is a "prefix" that is set wrong from SKYPE's side?
    Could someone at skype please help get this fixed, as some of our customers can not call us.
    Br.
    Søren

    Hi,
    I have the pretty same problem: cannot receive calls from skype (internet) on my cell phone. I went to Telenor, but they said it has something to do with skype, not with them.
    Skype staff !!! Help ! 

  • TS4268 Hello, it's been 5 days now since my imessage has not working..and i have chatted to the costumer for two times. I took thier advice and instructions just to enable to send and receive on it but unfortunately until now its still NOT working. Pls.he

    Hello, it's been 5 days now since my imessage has not working..and i have chatted to the costumer for two times. I took thier advice and instructions just to enable to send and receive on it but unfortunately until now its still NOT working. Is there anybody who could help me please?

    Try this even if you have already.  Just make sure to follow the steps specifically.
    Go to settings > Facetime > send and recieve > tap on your apple id and sign out.  If your not signed in then that will work as well.
    Go to settings > Messages > sent and recieve > tap on your apple id and sign out.
    Restart the iPad by doing the slide to power off setup.  Just hold the power button on the top right till it turns off.
    After the iPad has been restarted:
    Go to settings > Facetime > and sign in
    Go to settings > Messages > and sign in
    Wait about 3 min then restart the iPad again.  Same instructions as above.
    When you restart you should be able to use messages again.  If not then call support again and talk to someone higher than the first level support they have.

  • When I set a panorama picture as my wallpaper, the live scrolling is not working. Anyone else having this problem?

    When I set a panorama picture as my wallpaper in my iPhone 5, the live scrolling is not working. Anyone else having this problem?
    Please help me to solve this

    Everyone is having the "problem".
    That beta feature is not in the final release of iOS 7.

  • Windows Live Tiles are not working and refreshing

    Hello,
    I have looked for an answer but can't seem to find one so this is honestly my last resort. For some reason my Windows live tiles are not working nor refreshing. When I open my Netflix app for instance I get a playback error N8102, but I am strangely connected
    to the internet. Oddly, however, Netflix does work well using firefox on the desktop.
    I tried to check if I needed an app update for Netflix, but the Windows app store is not loading as well. Internet explorer app is not working, and IE on the desktop is taking too long to load. But firefox and chrome work perfectly well on the desktop.
    Other problems that I have encountered are:
    Microsoft Office 2013 is taking too long to open, and when it does it often crashes
    I can't view my Windows Updates
    Can't view control panel. It also crashes.
    I am not sure what the problem is.

    Hi GBell101,
    Here I list these issues:
    1. Windows Live tiles are not working
    2. Netflix app not working error code N8102
    3. Can’t open windows app store
    4. Windows office 2013 often crashes
    5. Can’t view Windows updates and control panel
    Please share us more information for better analyzation:
    1. What changes had you made before you met these issues?
    2. Do you receive other error messages or code?
    3. Do you mean we can’t open Windows updates and control panel or can’t find them?
    Please take the following steps for troubleshooting:
    1. Install Silverlight on the computer and check if the Netflix issue persists.
    2. Run the app troubleshooter, for more information, please refer to the following article.
    http://windows.microsoft.com/en-us/windows-8/what-troubleshoot-problems-app
    3. If the issue exists, we could conduct the system restore to restore Windows to a earlier point in time.
    http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc
    Best regards,
    Fangzhou CHEN
    Fangzhou CHEN
    TechNet Community Support

  • HP Mediasmart Live TV does not work on Windows 10

    HP Mediasmart Live TV does not work after Windows 10 upgrade.  Error says:  Your TV tuner cannot be accessed because it is being used by another application.  Please close any programs that might be using it and then try again.  Although I am able to open the settings and scan for channels, and I see the channels being found, but still no luck watching after the setup is done.  My HP Laptop has a built in HP ATSC/Analog TV Tuner card.  (AVerMedia maybe?)  I suspect that is may have something to do with the fact that the driver does capture at the same time you are watching (Allows you to pause and then continue watching live TV, also has the ability to scedule recordings)  Unfortunatly Windows 10 also removes Windows Media Center, so I can't check with that software, is also possible a remnant may be left behind to support Windows Media Center that is conflicting with something else.  Also would be nice if they would fix the installers so it does not uninstall the software, then fail to re-install it.  (All without any display or error messages, so your left scratching your head trying to figure out what happened.)  I managed to get the rest of MediaSmart to work, although it looks like the internet veiwer may not connect to anything anymore.  Looking for an updated driver or installer, or patch that would work for Windows 10.  As far as I can tell on the internet HP MediaSmart Live TV is supposed to work on Windows 10.

    OK, More information.   Installed Media Portal 1.  This works with the tuner card without additional modification, so this appears to be some kind of issue with the software.  Media Portal 1 does install a different version of Direct X, I don't know if that could have anything to do with it, but HP MediaSmart Live TV still comes up with the same error and will not run.

  • Live Preview is not working for me

    Live Preview is not working for me.  I've read many other forums and tried everything and I still get the same issue that everyone else has mentioned.  I'm on Chrome  Version 34.0.1847.116 m .  I have multiple user profiles with Chrome so not sure if that makes a difference.
    Adobe Edge team, for a lightweight browser that should be easy to use, this does not make it easy.  Hopefully you can implement a fix soon that works for all cases as I was really looking forward to trying this out and I'm unable to.

    I am having issues as well.
    Running through the intro tutorials - Just the basic HTML tutorial files. When initiating live preview, I restarted Chrome as prompted for debugging, After restart the preview page loads fine a single time, works for about 10 seconds or so and then disconnects. I cannot get it to reconnect without restarting the program, but the same thing happens.
    Live Preview Error: Unable to Load Development Page
    The live preview icon remains orange - as if connected, but no changes write to the preview window in HTML or CSS.
    Ive seen the other threads, but none of those items seem to fix my issue.
    Anything I can do here besides wait for update? Love the basic product - the editing features are awesome, but until live preview + reliable FTP is set, I'll probably stick with current coding solutions.
    Running an Imac OSX 10.9.2
    Chrome 34.0.1847.116

  • Afl live pass not working

    Not sure what's going on, but when I log into the afl app, I'm now told I have no subscription available. I had a yearly subscription which was redeemed via a promo code at the start of the year. Was all working no problem until today.
    I seem to have 3 telstra ids, but I've tried with each of them and none appear to fix it.

    Thanks for letting us know that your email bounced back. I can confirm that the mailbox in question is definitely working. Are you able to try sending again? Let us know if it continues to not work. And be sure just to double check that PM for the email address. 
    Cheers, Tim 

Maybe you are looking for

  • Adding DTD reference in xml

    hi,       This way i am creating xml,         var cAcrobat += "<Root>";         cAcrobat += "<Sample>" + "Something" + "</Sample>";         cAcrobat += "</Root>";         this.createDataObject("Acrobat.xml", cAcrobat);         var Acrobat = this.getD

  • Vb to java

    Hi i have a old application taht i had made for a friend long time ago, and now he want me to add some features to it, but it was written in vb, now im programming only in java, and my vb is very far... i know taht such program like this exist, but i

  • Crashing at launch, even after three reinstalls. What can I do??

    I downloaded the free trial version, but every time I launch it on my macbook pro it crashes while loading. I have uninstalled, ran the cleaner tool, then reinstalled 3 times now, and it's still crashing. I really need to have this up and running as

  • Ovi Mail

    Hey...Is there something going on with Ovi Mail? I havent been able to access it since yesterday. Outlook and Nokia Messaging cant connect to it, while opening it on my desktop/laptop just gives me a page with "Ovi Mail powered by Yahoo! can't load".

  • Private attributes and Inheritance.

    I have a question regarding 'private attributes and inheritance'. If I have a class that will be extended by other classes,(basically this will act as a BASE class ),then why do I need to define any attribute private to this base class.? If I define