DB was down for unknow reason?
Dear all,
Last night the database was down for some unknow reason. I have checked the alert.log and see everything is ok (highlight in bold) and just around 15 mins the database encounter errors.
---------------------- alert.log --------------------------
completed checkpoint up to RBA [0x61482.2.10], SCN: 0x0018.5c593a50
Mon Jul 12 21:32:09 2010
Beginning log switch checkpoint up to RBA [0x61483.2.10], SCN: 0x0018.5c5a8410
Thread 1 advanced to log sequence 398467
Current log# 2 seq# 398467 mem# 0: /u01/oracle/proddata/log02a.dbf
Mon Jul 12 21:32:09 2010
ARC1: Evaluating archive log 1 thread 1 sequence 398466
ARC1: Beginning to archive log 1 thread 1 sequence 398466
Creating archive destination LOG_ARCHIVE_DEST_1: '/u02/oracle/prod/proddb/9.2.0/dbs/arch1_398466.dbf'
ARC1: Completed archiving log 1 thread 1 sequence 398466
Mon Jul 12 21:52:42 2010_
Completed checkpoint up to RBA [0x61483.2.10], SCN: 0x0018.5c5a8410
Mon Jul 12 22:06:33 2010_
Errors in file /u02/oracle/prod/proddb/9.2.0/admin/PROD/bdump/prod_dbw0_381128.trc:
ORA-07445: exception encountered: core dump [] [] [] [] [] []
Mon Jul 12 22:07:38 2010
Errors in file /u02/oracle/prod/proddb/9.2.0/admin/PROD/bdump/prod_pmon_426200.trc:
ORA-00471: DBWR process terminated with error
Mon Jul 12 22:07:38 2010
PMON: terminating instance due to error 471
Mon Jul 12 22:07:40 2010
Errors in file /u02/oracle/prod/proddb/9.2.0/admin/PROD/bdump/prod_lgwr_270448.trc:
ORA-00471: DBWR process terminated with error
Mon Jul 12 22:07:43 2010
Errors in file /u02/oracle/prod/proddb/9.2.0/admin/PROD/bdump/prod_ckpt_217272.trc:
ORA-00471: DBWR process terminated with error
Mon Jul 12 22:10:57 2010
Instance terminated by PMON, pid = 426200
Mon Jul 12 23:06:10 2010
Starting ORACLE instance (normal)
Disable cache advisory with old cache parameters
LICENSE_MAX_SESSION = 0
LICENSE_SESSIONS_WARNING = 0
SCN scheme 3
Using log_archive_dest parameter default value
LICENSE_MAX_USERS = 0
SYS auditing is disabled
------------------- prod_pmon_426200.trc --------------------
Dump file /u02/oracle/prod/proddb/9.2.0/admin/PROD/bdump/prod_pmon_426200.trc
Oracle9i Enterprise Edition Release 9.2.0.3.0 - 64bit Production
With the Partitioning, OLAP and Oracle Data Mining options
JServer Release 9.2.0.3.0 - Production
ORACLE_HOME = /u02/oracle/prod/proddb/9.2.0
System name: AIX
Node name: rsgsdb
Release: 2
Version: 5
Machine: 0051D32A4C00
Instance name: PROD
Redo thread mounted by this instance: 1
Oracle process number: 2
Unix process pid: 426200, image: oracle@rsgsdb (PMON)
*** 2010-07-12 22:07:37.939
*** SESSION ID:(1.1) 2010-07-12 22:07:35.646
error 471 detected in background process
ORA-00471: DBWR process terminated with error
--------------------- prod_lgwr_270448.trc ----------------------------------
Dump file /u02/oracle/prod/proddb/9.2.0/admin/PROD/bdump/prod_lgwr_270448.trc
Oracle9i Enterprise Edition Release 9.2.0.3.0 - 64bit Production
With the Partitioning, OLAP and Oracle Data Mining options
JServer Release 9.2.0.3.0 - Production
ORACLE_HOME = /u02/oracle/prod/proddb/9.2.0
System name: AIX
Node name: rsgsdb
Release: 2
Version: 5
Machine: 0051D32A4C00
Instance name: PROD
Redo thread mounted by this instance: 1
Oracle process number: 4
Unix process pid: 270448, image: oracle@rsgsdb (LGWR)
*** 2010-07-12 22:07:40.289
*** SESSION ID:(3.1) 2010-07-12 22:07:38.311
error 471 detected in background process
ORA-00471: DBWR process terminated with error
We are using database 9.2.0.3.
Please let me know if you have any ideas.
Thanks a lot.
here we go:
I don't find this file /u02/oracle/prod/proddb/9.2.0/admin/PROD/bdump/prod_dbw0_381128.trc
------- prod_pmon_426200.trc----------
Dump file /u02/oracle/prod/proddb/9.2.0/admin/PROD/bdump/prod_pmon_426200.trc
Oracle9i Enterprise Edition Release 9.2.0.3.0 - 64bit Production
With the Partitioning, OLAP and Oracle Data Mining options
JServer Release 9.2.0.3.0 - Production
ORACLE_HOME = /u02/oracle/prod/proddb/9.2.0
System name: AIX
Node name: rsgsdb
Release: 2
Version: 5
Machine: 0051D32A4C00
Instance name: PROD
Redo thread mounted by this instance: 1
Oracle process number: 2
Unix process pid: 426200, image: oracle@rsgsdb (PMON)
*** 2010-07-12 22:07:37.939
*** SESSION ID:(1.1) 2010-07-12 22:07:35.646
error 471 detected in background process
ORA-00471: DBWR process terminated with error
--------------------- prod_lgwr_270448.trc ----------------------
Dump file /u02/oracle/prod/proddb/9.2.0/admin/PROD/bdump/prod_lgwr_270448.trc
Oracle9i Enterprise Edition Release 9.2.0.3.0 - 64bit Production
With the Partitioning, OLAP and Oracle Data Mining options
JServer Release 9.2.0.3.0 - Production
ORACLE_HOME = /u02/oracle/prod/proddb/9.2.0
System name: AIX
Node name: rsgsdb
Release: 2
Version: 5
Machine: 0051D32A4C00
Instance name: PROD
Redo thread mounted by this instance: 1
Oracle process number: 4
Unix process pid: 270448, image: oracle@rsgsdb (LGWR)
*** 2010-07-12 22:07:40.289
*** SESSION ID:(3.1) 2010-07-12 22:07:38.311
error 471 detected in background process
ORA-00471: DBWR process terminated with error
------------------------------------- prod_ckpt_217272.trc --------------------------------
Dump file /u02/oracle/prod/proddb/9.2.0/admin/PROD/bdump/prod_ckpt_217272.trc
Oracle9i Enterprise Edition Release 9.2.0.3.0 - 64bit Production
With the Partitioning, OLAP and Oracle Data Mining options
JServer Release 9.2.0.3.0 - Production
ORACLE_HOME = /u02/oracle/prod/proddb/9.2.0
System name: AIX
Node name: rsgsdb
Release: 2
Version: 5
Machine: 0051D32A4C00
Instance name: PROD
Redo thread mounted by this instance: 1
Oracle process number: 5
Unix process pid: 217272, image: oracle@rsgsdb (CKPT)
*** 2010-07-12 22:07:42.781
*** SESSION ID:(4.1) 2010-07-12 22:07:40.295
error 471 detected in background process
ORA-00471: DBWR process terminated with error
Many thanks.
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com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBUHCI 650.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOSCSIParallelFamily 3.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMC 3.1.6d1
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOSCSIReducedBlockCommandsDevice 3.6.0
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
com.apple.iokit.IOFireWireSBP2 4.2.5
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0marcocapela wrote:
I perform a lot of hard reset
There is no such thing as a "hard reset".
If basic troubleshooting from the User's Guide fails to resolve the issue, then take the device to Apple for evaluation and possible replacement.
marcocapela wrote:
It worked very good for 2 years, i lost warranty, and i'm with this problem for 2 months and it's very annoying, and i'm losing faith in apple products...
Warranties expire, hardware eventually fails, ignorant people live with issues for long periods of time and the above statement is simply ignorant.
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