DB02 running very slowly after SQL 2005 Upgrade!

Hi All
I have reciently upgraded our DEV ECC6 system to SQL 2005 and everything seemed ok - no problems really! However when we run DB02, to retrieve DB information it is taking about 4 to 5 mins to appear. This is obviously not good!
Has anyone else had this problem, and if so is there something that needs to be done?
Thanks
Phil

Hi Phil,
Have you ensure that all the standard background job as per note 16083?
Thanks and Regards
Point reward is much appreciated

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    MacBook Pro (13-inch, Mid 2012) (Verified)
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    Bluetooth: Good - Handoff/Airdrop2 supported
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    Intel HD Graphics 4000 -
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    S.M.A.R.T. Status: Verified
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    Apple, Inc. Keyboard Hub
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    /Applications/Boom.app
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    [not loaded] com.fklt.driver (1.8.0) Support
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    [not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.6) Support
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        Picasa: Version: 1.0 [Click for support]
    3rd Party Preference Panes: ℹ️
        Adobe Version Cue CS3  [Click for support]
        Flash Player  [Click for support]
        Rapport  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            Kate's Little Pooter: Disk size: 319.21 GB Disk used: 193.57 GB
        Destinations:
            My Book Studio [Local]
            Total size: 2.00 TB
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Excellent
                Backup size 2.00 TB > (Disk size 319.21 GB X 3)
    Top Processes by CPU: ℹ️
             6%    WindowServer
             0%    AppleSpell
             0%    fontd
             0%    com.apple.photostream-agent
             0%    discoveryd
    Top Processes by Memory: ℹ️
        103 MB    mds_stores
        94 MB    Mail
        76 MB    com.apple.photostream-agent.ImageConversionService
        69 MB    ocspd
        64 MB    Safari
    Virtual Memory Information: ℹ️
        1.45 GB    Free RAM
        1.55 GB    Active RAM
        486 MB    Inactive RAM
        539 MB    Wired RAM
        1.19 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Feb 9, 2015, 11:08:17 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/rapportd_2015-02-09-110817_[re dacted].crash
        Feb 9, 2015, 11:05:53 AM    Self test - passed
        Feb 8, 2015, 11:35:50 PM    /Library/Logs/DiagnosticReports/com.apple.iLifeSlideshow.MEXPC32ExporterHelper_ 2015-02-08-233550_[redacted].cpu_resource.diag [Click for details]
        Feb 8, 2015, 10:58:00 PM    /Library/Logs/DiagnosticReports/com.apple.iLifeSlideshow.MEXPC32ExporterHelper_ 2015-02-08-225800_[redacted].cpu_resource.diag [Click for details]
        Feb 8, 2015, 08:37:25 PM    /Library/Logs/DiagnosticReports/com.apple.iLifeSlideshow.MEXPC32ExporterHelper_ 2015-02-08-203725_[redacted].cpu_resource.diag [Click for details]
        Feb 8, 2015, 07:39:31 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-02-08-193931_[reda cted].crash
        Feb 7, 2015, 10:09:49 PM    /Library/Logs/DiagnosticReports/iPhoto_2015-02-07-220949_[redacted].cpu_resourc e.diag [Click for details]
        Feb 7, 2015, 07:59:45 PM    /Library/Logs/DiagnosticReports/Adobe Photoshop CS3_2015-02-07-195945_[redacted].cpu_resource.diag [Click for details]
        Feb 7, 2015, 12:15:09 AM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-07-001509_ [redacted].crash

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My macbook pro is running very slow after upgrading to version 10.9.1  Here are the results of running EtreCheck:

    I am running very slowly after upgrading to ver 10.9.1 on my macbook pro.  Can anyone help me to solve this problem.  I am including the results from running Etresoft.
    Hardware Information:
              MacBook Pro (15-inch, Mid 2010)
              MacBook Pro - model: MacBookPro6,2
              1 2.53 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics - VRAM: 288 MB
              NVIDIA GeForce GT 330M - VRAM: 256 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    Startup Items:
              ChmodBPF: Path: /Library/StartupItems/ChmodBPF
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:53:49
    Disk Information:
              Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 499.25 GB (200.83 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Internal Memory Card Reader
              Western Digital My Passport 071A 1 TB
                        EFI (disk1s1) <not mounted>: 209.7 MB
                        Backup (disk1s2) /Volumes/Backup: 999.83 GB (622.71 GB free)
              Apple Computer, Inc. IR Receiver
              Apple Inc. Built-in iSight
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.kodak.aio.kcpconnector.plist
              [loaded] com.leapfrog.connect.shell.plist
              [loaded] com.microsoft.office.licensing.helper.plist
              [loaded] com.sonos.smbbump.plist
    Launch Agents:
              [loaded] com.kodak.BonjourAgent.plist
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist
              [loaded] com.google.keystone.agent.plist
              [loaded] com.kodak.KODAK AiO Firmware Updater.plist
              [loaded] com.kodak.KODAK AiO Software Updater.plist
              [loaded] com.kodak.StatisticCollection.plist
              [loaded] com.spotify.webhelper.plist
              [loaded] uk.co.markallan.clamxav.freshclam.plist
    User Login Items:
              Monitor
              ScanSnap Manager
              Evernote
              Dropbox
              AdobeResourceSynchronizer
    3rd Party Preference Panes:
              Flash Player
              Growl
    Internet Plug-ins::
              Flip4Mac WMV Plugin: Version: 2.3.8.1
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
              Default Browser: Version: 537 - SDK 10.9
              AdobePDFViewerNPAPI: Version: 10.1.8
              AdobePDFViewer: Version: 10.1.8
              Flash Player: Version: 11.9.900.170 - SDK 10.6
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
              Silverlight: Version: 4.0.51204.0
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User Internet Plug-ins::
              Google Earth Web Plug-in: Version: 7.1
              Dashlane: Version: Dashlane 1.0.0 - SDK 10.7
    Bad Fonts:
              None
    Old applications:
              AiOFirmwareUpdater:          Version: 7.7 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app
              Install Spotify:          Version: 1.0 - SDK 10.5
                        /Users/jimschindler/Downloads/Install Spotify.app
              KODAK AiO Home Center:          Version: 7.7.3 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/KODAK AiO Home Center.app
              KODAK AiO Scan:          Version: 7.7.3 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/KODAK AiO Scan.app
              KODAK AiO Software Updater:          Version: 7.7 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app
              KODAK AiO Uninstall:          Version: 7.7.3 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/KODAK AiO Uninstall.app
              Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
              Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
              Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
              Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
              Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Document Connection.app
              Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
              Microsoft Excel:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Excel.app
              Microsoft Graph:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
              Microsoft Outlook:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Outlook.app
              Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
              Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
              Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
              Microsoft Word:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Word.app
              My Day:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/My Day.app
              Open XML for Excel:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
              Registration:          Version: 7.7.3 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/Registration.app
              Solver:          Version: 1.0 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              Spotify:          Version: 0.8.4.124.ga3559d86 - SDK 10.5
                        /Applications/Spotify.app
              SyncServicesAgent:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 464.96 GB Disk used: 277.92 GB
              Destinations:
                        Backup [Local] (Last used)
                        Total size: 931.17 GB
                        Total number of backups: 85
                        Oldest backup: 2013-02-13 18:40:47 +0000
                        Last backup: 2013-12-31 17:59:26 +0000
                        Size of backup disk: Adequate
                                  Backup size 931.17 GB > (Disk used 277.92 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                  29%          Mail
                   3%          WindowServer
                   2%          mtmd
                   1%          EtreCheck
                   0%          NETGEARGenieDaemon
    Top Processes by Memory:
              410 MB          mds_stores
              238 MB          Evernote
              229 MB          Mail
              147 MB          iBank
              123 MB          WindowServer
    Virtual Memory Statistics:
              3.36 GB          Free RAM
              2.92 GB          Active RAM
              621 MB          Inactive RAM
              1.11 GB          Wired RAM
              1.67 GB          Page-ins
              0 B          Page-outs

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
                                      The Safe Mac » The myth of the dirty Mac;
                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • After upgrading to OS X Lion Aperture 3.1.3 runs very slowly and crashes

    After upgrading to OS X Lion Aperture 3.1.3 runs very slowly and crashes regularly when editing and/or exporting images.  Prior to the upgrade these problems did not exist - has anyone else encountered this behavior and found a resolution?
    My iMac has 2GB of RAM (max RAM is 3GB according to the machine specs) and uses a 2TB external drive for the Aperture library and Time machine backups.

    Thanks for the suggestions.  Unfortunately after doing the Repair Permissions and rebuilding the Aperture Library the performance has not improved.
    I cleared out the cache(s) by removing all of the files in the following folders and restarting:
    Hard Drive/Library/Caches
    Hard Drive/System/Library/Caches
    Hard Drive/Users/(Your user)/Library/Caches
    which seems to have helped a little bit.  I did notice that in my Users folder there are 111 items:
    username
    username 1 (then folders with the same name up to 109)
    Shared
    could the extra username folders be causing the performance issue?  In each folder is a Library folder, in the Library folder is a Preferences folder and in the Preferences folder is a com.apple.internetconfigpriv.plist file and sometimes a com.apple.LaunchServices.plist file.
    Only the username 1's Library folder has the standard Caches, Fonts, Logs & Preferences folders.
    Is it safe to remove the username 2 - 109 folders?  If so is the creation of these folders something I can turn off?

  • After upgrading the iOS on my iPad2, it is running very slowly.  Screen taps are not responding very quickly and sometimes take multiple taps to initiate an action.  Should I have NOT upgraded, or is iOS 8.0 just awful?

    After upgrading to iOS 8.0 on my iPad 2, it is running very slowly and doesn't always respond to screen taps.  Is OS8 the problem?

    You aren't running a Classic operating system.    See this tip on the correct place to post:
    http://discussions.apple.com/docs/DOC-2463

  • My macbook pro is running very slowly since upgrading to Yosemite.  How can I cure this or how do I remove Yosemite?

    My macbook pro (13inch mid 20101) is running very slowly since I upgraded to Yosemite.  How can I cure this or how can I remove Yosemite?
    OS X 10.10.1
    2.4 GHz Intel Core 2 duo
    4GB 1067 MHz DDR3
    NVIDIA GeForce 320M 256MB
    Opening apps or web pages is incredibly slow and extremely frustrating.

    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
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    Click the [Click for details] links for more information about that line.
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            BANK 1/DIMM0
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            Macintosh HD (disk0s2) / : 249.20 GB (23.81 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS23N
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        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
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        [not loaded]    com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
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        [not loaded]    com.wdc.driver.USBHP (1.0.14) [Click for support]
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        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
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        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        WDSecurityHelper    Application  (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
        WDDriveUtilityHelper    Application  (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
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        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
        FantashowPlugin: Version: FantashowPlugin 1.0.0.0 - SDK 10.7 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
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        CouponPrinter-FireFox_v2: Version: Version 1.1.6 [Click for support]
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        Flip4Mac WMV  [Click for support]
        Growl  [Click for support]
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        Auto backup: YES
        Volumes being backed up:
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        Destinations:
            My Passport for Mac [Local]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 225.39 GB X 3)
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            12%    Google Chrome
             8%    WindowServer
             1%    hidd
             0%    AppleSpell
             0%    fontd
    Top Processes by Memory: ℹ️
        193 MB    Google Chrome Helper
        168 MB    Google Chrome
        112 MB    Preview
        77 MB    WindowServer
        73 MB    mds_stores
    Virtual Memory Information: ℹ️
        301 MB    Free RAM
        1.74 GB    Active RAM
        1.33 GB    Inactive RAM
        607 MB    Wired RAM
        11.68 GB    Page-ins
        51 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 15, 2015, 06:03:15 AM    Self test - passed

    1. Check the cycle count of the battery against the rated life for your model. The battery may be due for replacement. If the power adapter is connected almost all the time, the battery may need replacing even though the cycle count is not too high.
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    5. Make sure your system is up to date in Software Update.
    6. Make a "Genius" appointment at an Apple Store, or go to another authorized service center.

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