DB2E - JVM Error
Hi,
I am using MI 2.5 SP18 Patch00, and DB2E plugin for my application. When I use eclipse in Debug Mode, at some point of time, JVM crashes, and after that MI refuses to start throwing a JVM error. I have to reinstall MI , DB2E and applciation everytime this crash happens .
Please advice ,
The error message is
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x77C47098
Function=memcpy+0x128
Library=C:\WINDOWS\system32\MSVCRT.dll
Current Java thread:
at com.ibm.db2e.jdbc.DB2eStatement.SQLExecDirect(Native Method)
at com.ibm.db2e.jdbc.DB2eStatement.executeSql(DB2eStatement.java:264)
at com.ibm.db2e.jdbc.DB2eStatement.execute(DB2eStatement.java:324)
- locked <0x100901d8> (a java.lang.Object)
at com.sap.ip.me.persist.jdbc.IBMDB2eManager.optimizeDatabase(IBMDB2eManager.java:164)
at com.sap.ip.me.persist.jdbc.IBMDB2eManager.getConnection(IBMDB2eManager.java:94)
at com.sap.ip.me.persist.jdbc.DBManager.getStatement(DBManager.java:223)
at com.sap.ip.me.persist.jdbc.DBRepresentor.getStatement(DBRepresentor.java:51)
at com.sap.ip.me.persist.jdbc.DBClassTableAdmin.readValues(DBClassTableAdmin.java:126)
at com.sap.ip.me.persist.jdbc.DBClassTableAdmin.<init>(DBClassTableAdmin.java:80)
at com.sap.ip.me.persist.jdbc.DBTableManager.getClassTableAdmin(DBTableManager.java:129)
at com.sap.ip.me.persist.jdbc.DBTableManager.getTableMap(DBTableManager.java:246)
at com.sap.ip.me.persist.jdbc.DBTableManager.getTable(DBTableManager.java:213)
at com.sap.ip.me.persist.jdbc.IPersistenceManagerImpl.getTable(IPersistenceManagerImpl.java:332)
at com.sap.ip.me.persist.jdbc.IPersistenceManagerImpl.get(IPersistenceManagerImpl.java:151)
at com.sap.ip.me.persist.core.IPersistenceManagerTXWrapper.get(IPersistenceManagerTXWrapper.java:103)
at com.sap.ip.me.smartsync.persadp.PersistenceAdapterImpl.get(PersistenceAdapterImpl.java:550)
at com.sap.ip.me.smartsync.meta.DescriptorRepository.loadAllTopRowDescriptorsInSortedOrder(DescriptorRepository.java:186)
at com.sap.ip.me.smartsync.meta.DescriptorRepository.loadAllDescriptors(DescriptorRepository.java:210)
at com.sap.ip.me.smartsync.meta.DescriptorRepository.onContextChange(DescriptorRepository.java:107)
at com.sap.ip.me.smartsync.core.SmartSyncRuntimeImpl.publishContextSwitch(SmartSyncRuntimeImpl.java:159)
at com.sap.ip.me.smartsync.core.SmartSyncRuntimeImpl.enterNewConext(SmartSyncRuntimeImpl.java:190)
at com.sap.ip.me.smartsync.core.SmartSyncRuntimeManager.changeContext(SmartSyncRuntimeManager.java:261)
- locked <0x107c5c90> (a com.sap.ip.me.smartsync.core.SmartSyncRuntimeManager)
at com.sap.ip.me.smartsync.core.SmartSyncAdapterImpl.changeContext(SmartSyncAdapterImpl.java:96)
at com.sap.ip.me.core.ApplicationManager.switchSmartSyncContext(ApplicationManager.java:902)
at com.sap.ip.me.core.ApplicationManager.activateApplication(ApplicationManager.java:1136)
at com.sap.ip.me.core.ApplicationManager.registerApplication(ApplicationManager.java:434)
at com.sap.ip.me.core.ApplicationManager.register(ApplicationManager.java:929)
at com.sap.ip.me.api.runtime.jsp.AbstractMEHttpServlet.init(AbstractMEHttpServlet.java:646)
at javax.servlet.GenericServlet.init(GenericServlet.java:258)
at org.apache.tomcat.core.ServletWrapper.doInit(ServletWrapper.java:317)
- locked <0x108bc408> (a org.apache.tomcat.core.ServletWrapper)
at org.apache.tomcat.core.Handler.init(Handler.java:215)
at org.apache.tomcat.core.ServletWrapper.init(ServletWrapper.java:296)
at org.apache.tomcat.core.Handler.service(Handler.java:254)
- locked <0x108bc408> (a org.apache.tomcat.core.ServletWrapper)
at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
at org.apache.tomcat.core.ContextManager.internalService(ContextManager.java:806)
at org.apache.tomcat.core.ContextManager.service(ContextManager.java:752)
at org.apache.tomcat.service.http.HttpConnectionHandler.processConnection(HttpConnectionHandler.java:213)
at org.apache.tomcat.service.TcpWorkerThread.runIt(PoolTcpEndpoint.java:416)
at org.apache.tomcat.util.ThreadPool$ControlRunnable.run(ThreadPool.java:501)
at java.lang.Thread.run(Thread.java:534)
Dynamic libraries:
0x00400000 - 0x0040B000 C:\j2sdk1.4.2_08\bin\java.exe
0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32\MSVCRT.dll
0x08000000 - 0x08138000 C:\j2sdk1.4.2_08\jre\bin\client\jvm.dll
0x77D40000 - 0x77DD0000 C:\WINDOWS\system32\USER32.dll
0x77F10000 - 0x77F57000 C:\WINDOWS\system32\GDI32.dll
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.DLL
0x629C0000 - 0x629C9000 C:\WINDOWS\system32\LPK.DLL
0x74D90000 - 0x74DFB000 C:\WINDOWS\system32\USP10.dll
0x10000000 - 0x10007000 C:\j2sdk1.4.2_08\jre\bin\hpi.dll
0x003C0000 - 0x003CE000 C:\j2sdk1.4.2_08\jre\bin\verify.dll
0x003D0000 - 0x003E9000 C:\j2sdk1.4.2_08\jre\bin\java.dll
0x003F0000 - 0x003FE000 C:\j2sdk1.4.2_08\jre\bin\zip.dll
0x00970000 - 0x0097B000 C:\Program Files\SAP Mobile Infrastructure\bin\NATSTART.DLL
0x02EA0000 - 0x02EA9000 C:\WINDOWS\DB2EJDBC.dll
0x02EB0000 - 0x02EEF000 C:\WINDOWS\DB2e.dll
0x02EF0000 - 0x02EF5000 C:\WINDOWS\CryptoPlugin.dll
0x03340000 - 0x0334F000 C:\j2sdk1.4.2_08\jre\bin\net.dll
0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll
0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll
0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x0FFD0000 - 0x0FFF8000 C:\WINDOWS\system32\rsaenh.dll
0x769C0000 - 0x76A73000 C:\WINDOWS\system32\USERENV.dll
0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\netapi32.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\imagehlp.dll
0x59A60000 - 0x59B01000 C:\WINDOWS\system32\DBGHELP.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32\PSAPI.DLL
Heap at VM Abort:
Heap
def new generation total 576K, used 161K [0x10010000, 0x100b0000, 0x104f0000)
eden space 512K, 27% used [0x10010000, 0x10033958, 0x10090000)
from space 64K, 29% used [0x10090000, 0x10094ba0, 0x100a0000)
to space 64K, 0% used [0x100a0000, 0x100a0000, 0x100b0000)
tenured generation total 4816K, used 3938K [0x104f0000, 0x109a4000, 0x14010000)
the space 4816K, 81% used [0x104f0000, 0x108c8990, 0x108c8a00, 0x109a4000)
compacting perm gen total 6144K, used 5961K [0x14010000, 0x14610000, 0x18010000)
the space 6144K, 97% used [0x14010000, 0x145e2560, 0x145e2600, 0x14610000)
Local Time = Sun Sep 17 06:33:51 2006
Elapsed Time = 11
The exception above was detected in native code outside the VM
Java VM: Java HotSpot(TM) Client VM (1.4.2_08-b03 mixed mode)
Not knowing what all you have previously done to troubleshoot this...
Have you moved your USB plug to another main REAR USB port on your PC?
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There was also a log file that was created on the error. Here are the contents:
# An unexpected error has been detected by Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x603c0f7b, pid=4184, tid=5384
# Java VM: Java HotSpot(TM) Client VM (11.3-b02 interpreted mode, sharing windows-x86)
# Problematic frame:
# C [orageneric10.dll+0xc0f7b]
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
--------------- T H R E A D ---------------
Current thread (0x010b7400): JavaThread "main" [_thread_in_native, id=5384, stack(0x00030000,0x00130000)]
siginfo: ExceptionCode=0xc0000005, reading address 0x0000000c
Registers:
EAX=0x00000000, EBX=0x00000000, ECX=0x77c421e7, EDX=0x00000001
ESP=0x0012ba60, EBP=0x0012bb60, ESI=0x00c8a47c, EDI=0x00000000
EIP=0x603c0f7b, EFLAGS=0x00210212
Top of Stack: (sp=0x0012ba60)
0x0012ba60: 00000000 0369d8ac 037f6c00 037f6c00
0x0012ba70: 037f6c00 003b65a8 6d9335ec 00000000
0x0012ba80: 00000018 0369d8ac 6d8b83bc 2b193da8
0x0012ba90: 0369d8ac 00000018 6d96abbe 0369d8ac
0x0012baa0: 6d91ad4e 6d97c34f 037f6c00 0369d8a8
0x0012bab0: 0369d8b0 6d97d636 270aba00 00000000
0x0012bac0: 037f6c00 0369d8a8 6d96e711 0369d8b0
0x0012bad0: 037f6c00 0000000a 0369d898 00000010
Instructions: (pc=0x603c0f7b)
0x603c0f6b: 90 55 8b ec 81 ec fc 00 00 00 ff 75 0c 8b 45 08
0x603c0f7b: 8b 50 0c 8b 48 10 89 95 04 ff ff ff 8b 50 14 89
Stack: [0x00030000,0x00130000], sp=0x0012ba60, free space=1006k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [orageneric10.dll+0xc0f7b]
C [oraclient10.dll+0x45fa9]
C [orageneric10.dll+0x2b21d]
C [DEB.dll+0xea2b]
C [DEB.dll+0xcd54]
j oracle.opb.debugger.impl.DbgServer.nGetPackageValues(JJ)[B+0
j oracle.opb.debugger.impl.DbgServer.getPackageValues(IJ)V+5
j oracle.opb.debugger.impl.DbgPacketProcessor.processCommand(Loracle/opb/net/CommandPacket;)Z+624
j oracle.opb.debugger.impl.DbgPacketProcessor.processPacket(Z)Z+30
j oracle.opb.debugger.impl.DbgPacketProcessor.processPacketsUntilRun()V+2
j oracle.opb.debugger.impl.DbgServer.suspended()V+22
v ~StubRoutines::call_stub
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j oracle.opb.debugger.impl.DbgServer.nGetPackageValues(JJ)[B+0
j oracle.opb.debugger.impl.DbgServer.getPackageValues(IJ)V+5
j oracle.opb.debugger.impl.DbgPacketProcessor.processCommand(Loracle/opb/net/CommandPacket;)Z+624
j oracle.opb.debugger.impl.DbgPacketProcessor.processPacket(Z)Z+30
j oracle.opb.debugger.impl.DbgPacketProcessor.processPacketsUntilRun()V+2
j oracle.opb.debugger.impl.DbgServer.suspended()V+22
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x03c28400 JavaThread "Packet Receiver[oracle.opb.net.PacketTransceiver@61de33]" [_thread_in_native, id=5424, stack(0x03da0000,0x03ea0000)]
0x03c27000 JavaThread "Packet Sender[oracle.opb.net.PacketTransceiver@61de33]" [_thread_blocked, id=1660, stack(0x03ca0000,0x03da0000)]
0x0325ec00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3432, stack(0x03880000,0x03980000)]
0x03258800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=6132, stack(0x03760000,0x03860000)]
0x03257400 JavaThread "Attach Listener" daemon [_thread_blocked, id=4244, stack(0x03660000,0x03760000)]
0x03253400 JavaThread "Finalizer" daemon [_thread_blocked, id=4212, stack(0x03550000,0x03650000)]
0x0324ec00 JavaThread "Reference Handler" daemon [_thread_blocked, id=6056, stack(0x03440000,0x03540000)]
=>0x010b7400 JavaThread "main" [_thread_in_native, id=5384, stack(0x00030000,0x00130000)]
Other Threads:
0x0324d000 VMThread [stack: 0x03330000,0x03430000] [id=3540]
0x03260400 WatcherThread [stack: 0x03980000,0x03a80000] [id=5840]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 960K, used 538K [0x22990000, 0x22a90000, 0x22e70000)
eden space 896K, 52% used [0x22990000, 0x22a06b08, 0x22a70000)
from space 64K, 100% used [0x22a80000, 0x22a90000, 0x22a90000)
to space 64K, 0% used [0x22a70000, 0x22a70000, 0x22a80000)
tenured generation total 4096K, used 109K [0x22e70000, 0x23270000, 0x26990000)
the space 4096K, 2% used [0x22e70000, 0x22e8b660, 0x22e8b800, 0x23270000)
compacting perm gen total 12288K, used 82K [0x26990000, 0x27590000, 0x2a990000)
the space 12288K, 0% used [0x26990000, 0x269a48c0, 0x269a4a00, 0x27590000)
ro space 8192K, 67% used [0x2a990000, 0x2aef7ea8, 0x2aef8000, 0x2b190000)
rw space 12288K, 53% used [0x2b190000, 0x2b805530, 0x2b805600, 0x2bd90000)
Dynamic libraries:
0x00400000 - 0x00410000 C:\Oracle\Ora10gRep\bin\frmweb.exe
0x7c900000 - 0x7c9b2000 C:\WINNT\system32\ntdll.dll
0x7c800000 - 0x7c8f6000 C:\WINNT\system32\kernel32.dll
0x608d0000 - 0x60963000 C:\Oracle\Ora10gRep\bin\oranls10.dll
0x60730000 - 0x607dc000 C:\Oracle\Ora10gRep\bin\oracore10.dll
0x60c40000 - 0x60c47000 C:\Oracle\Ora10gRep\bin\orauts.dll
0x71ab0000 - 0x71ac7000 C:\WINNT\system32\WS2_32.dll
0x77dd0000 - 0x77e6b000 C:\WINNT\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000 C:\WINNT\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 C:\WINNT\system32\Secur32.dll
0x77c10000 - 0x77c68000 C:\WINNT\system32\msvcrt.dll
0x71aa0000 - 0x71aa8000 C:\WINNT\system32\WS2HELP.dll
0x76b40000 - 0x76b6d000 C:\WINNT\system32\WINMM.dll
0x77f10000 - 0x77f59000 C:\WINNT\system32\GDI32.dll
0x7e410000 - 0x7e4a1000 C:\WINNT\system32\USER32.dll
0x62b40000 - 0x62b53000 C:\Oracle\Ora10gRep\bin\oraunls10.dll
0x774e0000 - 0x7761d000 C:\WINNT\system32\ole32.dll
0x66220000 - 0x6623c000 C:\Oracle\Ora10gRep\bin\nn.dll
0x64ce0000 - 0x64dbd000 C:\Oracle\Ora10gRep\bin\UIW.dll
0x64ca0000 - 0x64cb1000 C:\Oracle\Ora10gRep\bin\UTL.dll
0x64cd0000 - 0x64cd7000 C:\Oracle\Ora10gRep\bin\UTC.dll
0x64cc0000 - 0x64cc9000 C:\Oracle\Ora10gRep\bin\UTJ.dll
0x64f10000 - 0x64f21000 C:\Oracle\Ora10gRep\bin\UIIM.dll
0x73000000 - 0x73026000 C:\WINNT\system32\WINSPOOL.DRV
0x5d090000 - 0x5d12a000 C:\WINNT\system32\COMCTL32.dll
0x64ed0000 - 0x64ef6000 C:\Oracle\Ora10gRep\bin\UIOLE.dll
0x763b0000 - 0x763f9000 C:\WINNT\system32\comdlg32.dll
0x7c9c0000 - 0x7d1d7000 C:\WINNT\system32\SHELL32.dll
0x77f60000 - 0x77fd6000 C:\WINNT\system32\SHLWAPI.dll
0x663d0000 - 0x66414000 C:\Oracle\Ora10gRep\bin\CA.dll
0x66340000 - 0x6636a000 C:\Oracle\Ora10gRep\bin\mmc.dll
0x616b0000 - 0x61893000 C:\Oracle\Ora10gRep\bin\oraclient10.dll
0x62b60000 - 0x62b66000 C:\Oracle\Ora10gRep\bin\oravsn10.dll
0x60d30000 - 0x60de8000 C:\Oracle\Ora10gRep\bin\oracommon10.dll
0x60300000 - 0x6071c000 C:\Oracle\Ora10gRep\bin\orageneric10.dll
0x629c0000 - 0x629d2000 C:\Oracle\Ora10gRep\bin\orasnls10.dll
0x62b80000 - 0x62c86000 C:\Oracle\Ora10gRep\bin\oraxml10.dll
0x00330000 - 0x00341000 C:\WINNT\system32\MSVCIRT.dll
0x607e0000 - 0x608cc000 C:\Oracle\Ora10gRep\bin\oran10.dll
0x62000000 - 0x6202c000 C:\Oracle\Ora10gRep\bin\oranl10.dll
0x62030000 - 0x62042000 C:\Oracle\Ora10gRep\bin\oranldap10.dll
0x62090000 - 0x62184000 C:\Oracle\Ora10gRep\bin\orannzsbb10.dll
0x61e10000 - 0x61e52000 C:\Oracle\Ora10gRep\bin\oraldapclnt10.dll
0x61f30000 - 0x61f47000 C:\Oracle\Ora10gRep\bin\orancrypt10.dll
0x71ad0000 - 0x71ad9000 C:\WINNT\system32\WSOCK32.dll
0x76d60000 - 0x76d79000 C:\WINNT\system32\iphlpapi.dll
0x77120000 - 0x771ab000 C:\WINNT\system32\OLEAUT32.dll
0x621a0000 - 0x621d7000 C:\Oracle\Ora10gRep\bin\oranro10.dll
0x621f0000 - 0x621fc000 C:\Oracle\Ora10gRep\bin\orantcp10.dll
0x61f70000 - 0x61f76000 C:\Oracle\Ora10gRep\bin\oranhost10.dll
0x61f20000 - 0x61f26000 C:\Oracle\Ora10gRep\bin\orancds10.dll
0x62210000 - 0x62216000 C:\Oracle\Ora10gRep\bin\orantns10.dll
0x60970000 - 0x60c31000 C:\Oracle\Ora10gRep\bin\orapls10.dll
0x62500000 - 0x62507000 C:\Oracle\Ora10gRep\bin\oraslax10.dll
0x627b0000 - 0x628b3000 C:\Oracle\Ora10gRep\bin\oraplp10.dll
0x618b0000 - 0x61906000 C:\Oracle\Ora10gRep\bin\orahasgen10.dll
0x622b0000 - 0x622e6000 C:\Oracle\Ora10gRep\bin\oraocr10.dll
0x622f0000 - 0x62315000 C:\Oracle\Ora10gRep\bin\oraocrb10.dll
0x5b860000 - 0x5b8b5000 C:\WINNT\system32\NETAPI32.dll
0x76bf0000 - 0x76bfb000 C:\WINNT\system32\PSAPI.DLL
0x62a80000 - 0x62af6000 C:\Oracle\Ora10gRep\bin\orasql10.dll
0x66450000 - 0x66538000 C:\Oracle\Ora10gRep\bin\frmw.dll
0x00410000 - 0x004d4000 C:\Oracle\Ora10gRep\bin\frmwcm.dll
0x662f0000 - 0x66320000 C:\Oracle\Ora10gRep\bin\mmi.dll
0x64e30000 - 0x64e93000 C:\Oracle\Ora10gRep\bin\UIREM.dll
0x659a0000 - 0x659ee000 C:\Oracle\Ora10gRep\bin\ROS.dll
0x64ad0000 - 0x64c05000 C:\Oracle\Ora10gRep\bin\VGS.dll
0x66250000 - 0x6627e000 C:\Oracle\Ora10gRep\bin\mmw.dll
0x662a0000 - 0x662b0000 C:\Oracle\Ora10gRep\bin\mmv.dll
0x73b50000 - 0x73b67000 C:\WINNT\system32\AVIFIL32.dll
0x77be0000 - 0x77bf5000 C:\WINNT\system32\MSACM32.dll
0x75a70000 - 0x75a91000 C:\WINNT\system32\MSVFW32.dll
0x662c0000 - 0x662df000 C:\Oracle\Ora10gRep\bin\mms.dll
0x66690000 - 0x6680f000 C:\Oracle\Ora10gRep\bin\DEB.dll
0x627a0000 - 0x627af000 C:\Oracle\Ora10gRep\bin\oraplc10.dll
0x66380000 - 0x66389000 C:\Oracle\Ora10gRep\bin\mma.dll
0x64ff0000 - 0x65003000 C:\Oracle\Ora10gRep\bin\UAT.dll
0x64f70000 - 0x64f94000 C:\Oracle\Ora10gRep\bin\UIA.dll
0x64f30000 - 0x64f45000 C:\Oracle\Ora10gRep\bin\UIDC.dll
0x76390000 - 0x763ad000 C:\WINNT\system32\IMM32.DLL
0x773d0000 - 0x774d3000 C:\WINNT\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
0x74720000 - 0x7476c000 C:\WINNT\system32\MSCTF.dll
0x755c0000 - 0x755ee000 C:\WINNT\system32\msctfime.ime
0x71a50000 - 0x71a8f000 C:\WINNT\System32\mswsock.dll
0x76f20000 - 0x76f47000 C:\WINNT\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINNT\System32\winrnr.dll
0x76f60000 - 0x76f8c000 C:\WINNT\system32\WLDAP32.dll
0x00d30000 - 0x00d88000 C:\WINNT\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINNT\System32\wshtcpip.dll
0x76fc0000 - 0x76fc6000 C:\WINNT\system32\rasadhlp.dll
0x6d8b0000 - 0x6db06000 C:\Oracle\Ora10gRep\jdk\jre\bin\client\jvm.dll
0x7c340000 - 0x7c396000 C:\WINNT\system32\MSVCR71.dll
0x6d340000 - 0x6d348000 C:\Oracle\Ora10gRep\jdk\jre\bin\hpi.dll
0x6d860000 - 0x6d86c000 C:\Oracle\Ora10gRep\jdk\jre\bin\verify.dll
0x6d3e0000 - 0x6d3ff000 C:\Oracle\Ora10gRep\jdk\jre\bin\java.dll
0x6d8a0000 - 0x6d8af000 C:\Oracle\Ora10gRep\jdk\jre\bin\zip.dll
0x6d6c0000 - 0x6d6d3000 C:\oracle\Ora10gRep\jdk\jre\bin\net.dll
VM Arguments:
jvm_args: -Djava.compiler=NONE abort exit -Xrs -Xbootclasspath/p:C:\Oracle\Ora10gRep\vbroker4\lib\vbjboot.jar
java_command: <unknown>
Launcher Type: generic
Environment Variables:
CLASSPATH=C:\Oracle\Ora10gRep\j2ee\OC4J_BI_Forms\applications\formsapp\formsweb\WEB-INF\lib\frmsrv.jar;C:\Oracle\Ora10gRep\jlib\repository.jar;C:\Oracle\Ora10gRep\jlib\ldapjclnt10.jar;C:\Oracle\Ora10gRep\jlib\debugger.jar;C:\Oracle\Ora10gRep\jlib\ewt3.jar;C:\Oracle\Ora10gRep\jlib\share.jar;C:\Oracle\Ora10gRep\jlib\utj.jar;C:\Oracle\Ora10gRep\jlib\zrclient.jar;C:\Oracle\Ora10gRep\reports\jlib\rwrun.jar;C:\Oracle\Ora10gRep\forms\java\frmwebutil.jar
PATH=C:\Oracle\Ora10gRep\bin;C:\Oracle\Ora10gRep\jdk\jre\bin\client
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows XP Build 2600 Service Pack 3
CPU:total 1 (1 cores per cpu, 1 threads per core) family 15 model 2 stepping 9, cmov, cx8, fxsr, mmx, sse, sse2
Memory: 4k page, physical 1046512k(39192k free), swap 4094688k(2722564k free)
vm_info: Java HotSpot(TM) Client VM (11.3-b02) for windows-x86 JRE (1.6.0_13-b03), built on Mar 9 2009 01:15:24 by "java_re" with MS VC++ 7.1
time: Thu Jul 02 14:35:18 2009
elapsed time: 131 seconds
Any help is appreciated.
Thanks!!!Nobody has any suggestions or comments???
Can anyone confirm they have the same issue when running the sample code I provided below?
Can anyone see the contents of a VARCHAR2 index based array when debugging??
Thanks -
JVM Error 517 - Can I back up my data?
My blackberry is stuck in the JVM 517 error loop and I desperately need to make a backup of my organizer data (particularly of my calendar, to do list and notes). Any suggestions on how to accomplish this would be greatly appreciated. I am unable to back up my data using Desktop Manager but I am able to use BBSAK to save all COD files (I have a curve 8310 and I was able to save 270 COD files totaling 26MB) but don’t know if this is helpful or not. I was also able to retrieve the log of events just before the error loop started and in case this is of any help in solving the problem here it is:
guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:10 2010 severity:0 type:2 app:net.rim.ippp data:RXCd 2228
guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:11 2010 severity:0 type:2 app:net.rim.ippp data:TXst 821
guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:11 2010 severity:0 type:2 app:net.rim.ippp data:TXst 810
guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:13 2010 severity:0 type:2 app:net.rim.ippp data:RXCd 1234
guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:13 2010 severity:0 type:2 app:net.rim.ippp data:TXst 812
guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:13 2010 severity:0 type:2 app:net.rim.ippp data:RXCd 730
guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:14 2010 severity:0 type:2 app:net.rim.ippp data:TXst 809
guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:15 2010 severity:0 type:2 app:net.rim.ippp data:RXCd 691
guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:15 2010 severity:0 type:2 app:net.rim.ippp data:TXst 259
guid:0x1A77581FBCC4EC23 time: Fri Dec 31 20:58:16 2010 severity:0 type:2 app:net.rim.browser data:Bafd
guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:16 2010 severity:0 type:2 app:net.rim.ippp data:RXCd 548
guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:17 2010 severity:0 type:2 app:net.rim.ippp data:RXCd 41
guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:17 2010 severity:0 type:2 app:net.rim.ippp data:TXst 136
guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:18 2010 severity:0 type:2 app:net.rim.ippp data:RXCd 41
guid:0x97C9F5F641D25E5F time: Fri Dec 31 20:59:01 2010 severity:0 type:2 appystem data:VM:+RR RX=7.1M,RF=7.1M,FF=1.1M,OF=46.9K,OS=30.2M,ON=210K,OR=379,FR=13K,TR=142K,RR=28,IS=9.7K RA=11.9M,RS=7.6M,RN=70.5K TA=16.9M,TS=15.5M,TN=94.7K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.9M,10=15K,11=95.4K,12=169.3K,13=110K,15=180.4K
guid:0x97C9F5F641D25E5F time: Fri Dec 31 20:59:11 2010 severity:0 type:2 appystem data:VM:-RR RX=7.1M,RF=7.3M,FF=1M,OF=46.9K,OS=30.2M,ON=210K,OR=379,FR=13K,TR=142K,RR=28,IS=9.7K RA=11.8M,RS=7.5M,RN=68.9K TA=17.1M,TS=15.6M,TN=96.3K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.7M,10=15K,11=95.4K,12=169.3K,13=110K,15=180.4K
guid:0xF519C95FCF4EF56E time: Fri Dec 31 21:00:21 2010 severity:0 type:2 appevice Lock Command data:Lhol
guid:0xBEF92E11214401C3 time: Fri Dec 31 21:00:23 2010 severity:0 type:2 app:UI data:GS+Q2 fbf041b7net.rim.device.apps.internal.security.SecurityApp$SecurityStatusScreen
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:01:01 2010 severity:0 type:2 appystem data:VM:+RR RX=7.2M,RF=7.2M,FF=1M,OF=45.3K,OS=30.4M,ON=211.6K,OR=410,FR=16.9K,TR=148.8K,RR=136,IS=9.7K RA=11.8M,RS=7.6M,RN=70.4K TA=17.1M,TS=15.6M,TN=96.1K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.8M,10=15.1K,11=96.5K,12=169.3K,13=110K,15=180.4K
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:01:08 2010 severity:0 type:2 appystem data:VM:-RR RX=7.2M,RF=7.3M,FF=988.4K,OF=45.3K,OS=30.4M,ON=211.6K,OR=410,FR=16.9K,TR=148.8K,RR=136,IS=9.7K RA=11.7M,RS=7.5M,RN=70.1K TA=17.1M,TS=15.7M,TN=96.4K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.7M,10=15.1K,11=96.5K,12=169.3K,13=110K,15=180.4K
guid:0xF519C95FCF4EF56E time: Fri Dec 31 21:01:08 2010 severity:0 type:2 appevice Lock Command data:Lhol
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:02:01 2010 severity:0 type:2 appystem data:VM:+RR RX=7.3M,RF=7.3M,FF=988.7K,OF=45.3K,OS=30.4M,ON=211.6K,OR=410,FR=16.9K,TR=148.9K,RR=136,IS=9.7K RA=11.7M,RS=7.6M,RN=70.1K TA=17.1M,TS=15.7M,TN=96.4K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.7M,10=15.1K,11=96.5K,12=169.3K,13=110K,15=180.4K
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:02:11 2010 severity:0 type:2 appystem data:VM:-RR RX=7.3M,RF=7.4M,FF=913.3K,OF=45.3K,OS=30.4M,ON=211.6K,OR=410,FR=16.9K,TR=148.9K,RR=136,IS=9.7K RA=11.7M,RS=7.5M,RN=69.3K TA=17.2M,TS=15.8M,TN=97.2K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.6M,10=15.1K,11=96.5K,12=169.3K,13=110K,15=180.4K
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:03:01 2010 severity:0 type:2 appystem data:VM:+RR RX=7.4M,RF=7.4M,FF=913.1K,OF=45.3K,OS=30.4M,ON=211.6K,OR=410,FR=16.9K,TR=149K,RR=138,IS=9.7K RA=11.7M,RS=7.5M,RN=69.3K TA=17.2M,TS=15.8M,TN=97.2K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.6M,10=15.1K,11=96.5K,12=169.3K,13=110K,15=180.4K
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:03:08 2010 severity:0 type:2 appystem data:VM:-RR RX=7.4M,RF=7.4M,FF=870K,OF=45.3K,OS=30.4M,ON=211.6K,OR=410,FR=16.9K,TR=149K,RR=138,IS=9.7K RA=11.6M,RS=7.4M,RN=69K TA=17.3M,TS=15.8M,TN=97.5K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.6M,10=15.1K,11=96.5K,12=169.3K,13=110K,15=180.4K
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:03:08 2010 severity:0 type:2 appystem data:VM:+GC RX=7.4M,RF=7.4M,FF=870K,OF=45.3K,OS=30.4M,ON=211.6K,OR=410,FR=16.9K,TR=149K,RR=138,IS=9.7K RA=11.6M,RS=7.4M,RN=69K TA=17.3M,TS=15.8M,TN=97.5K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.6M,10=15.1K,11=96.5K,12=169.3K,13=110K,15=180.4K
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:15 2010 severity:0 type:2 appystem data:VM: 300001 gc=1 idle=0 native=NONE
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:15 2010 severity:0 type:2 appystem dataystem Startup
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:15 2010 severity:0 type:2 appystem data:VM:FSNHv=1
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010 severity:0 type:2 appystem data:VM:CVER=4.5.0.110
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010 severity:0 type:2 appystem data:CMM: WordToGo(17) no sig from 0x33
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010 severity:0 type:2 appystem data:CMM: WordToGoResource(35) no sig from 0x33
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010 severity:0 type:2 appystem data:CMM: WordToGoResource__en(38) no sig from 0x33
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010 severity:0 type:2 appystem data:CMM: SlideshowToGo(41) no sig from 0x33
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010 severity:0 type:2 appystem data:CMM: SlideshowToGoResource(56) no sig from 0x33
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010 severity:0 type:2 appystem data:CMM: SlideshowToGoResource__en(59) no sig from 0x33
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010 severity:0 type:2 appystem data:CMM: DocsToGoCommon(62) no sig from 0x33
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010 severity:0 type:2 appystem data:CMM: DocsToGoCommonResource(95) no sig from 0x33
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010 severity:0 type:2 appystem data:CMM: DocsToGoCommonResource__en(98) no sig from 0x33
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010 severity:0 type:2 appystem data:CMM: WordToGoResource__es(101) no sig from 0x33
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010 severity:0 type:2 appystem data:CMM: SlideshowToGoResource__es(104) no sig from 0x33
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010 severity:0 type:2 appystem data:CMM: DocsToGoCommonResource__es(107) no sig from 0x33
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010 severity:0 type:2 appystem data:CMM: SecurIDLib(418) no sig from 0x33
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010 severity:0 type:2 appystem data:CMM: KnJCDE(1678) no sig from 0x33
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:21 2010 severity:0 type:2 appystem data:VMSCRv=160024,w=0,i=256
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:21 2010 severity:0 type:2 appystem data:JVM Error 517
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:21 2010 severity:0 type:2 appystem data:Filesystem corrupt
guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:55 2010 severity:0 type:2 appystem data:VM: 0 gc=0 idle=0 native=NONEHi! I am having the same issue. Were you able to find a solution? Any advice would be greatly appreciated
-
I am getting JVM error 102, when i can get phone to turn on.
most of the time i just get red light flashing 2 times.
I tried connect to USB and run apploader but i get unknown device.
I found a post where i can connect via usb while red light is on and then connect to BB via apploader but the port selection show COM5 there is no USBUNKNOWN liste.
IVe als tried JLcommander it will not connect either.
If i plug usb in with jvm 102 the phone shuts off.
I haver also tried taking battery out and plugging in.
Nothing is working
pls help.
BLACKBERRY PEARL
WINDOWS XP
T-MOBILEUse JL_cmder to wipe off your device and then follwo the process that I've mentioned.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit -
BB- pearl 8100 - JVM error 547
Hi,
I have Blackberry 8100 pearl model, it is giving me following error message ( even after hard restart, this msg appears as soon as i insert the battery):
JVM ERROR 547
flash write failed: p=827a0000,s=4.
I downloaded the version 4.2.2 desktop manager from the below link:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
After installing the new DTM ver 4.2.2, I performed the points mentioned in this link
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10144&sliceId=SAL_Pub...
But when i try this , it fails in step 4, that is, I am not able to see any applications listed. It is displaying this message:
" The BlackBerry desktop software does not have BlackBerry Device software for the device that you have connected to the computer. Contact your wireless service provider or system administrator."
I have not taken any back up of my phone, so i dont want to loose my data esp the contact list and messages. Earlier I had version 4.2.0.10 deskop manager now even after upgrading it to 4.2.2 it didnt help .
I also tried selecting secure mode and reset but it didnt help.
Please help me to recover. I shall be extremely thankfull.
PS: I am new to this forum, not sure If I am posting at right place, please redirect me to the correct thread if I am wrong.Hello jamin
The first thing here is that your data is most likely already lost
Second, have you downloaded your device software? The device software is different from the
Desktop Manager software.
If you have not downloaded your device software you will need to do this and
install it on the computer. I suspect
this is the reason you are getting " The BlackBerry desktop software
does not have BlackBerry Device software for the device that you have connected
to the computer. Contact your wireless service provider or system
administrator."
To get the device software you will need to go back to the carrier site and
download it.
If you tell me who your carrier is I can get you the download link.
Once you have the device software you are going to want to follow the below
KB article
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB11320&slic...
Hope to hear from you soon!
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
Had this come up, went online and found out how to sort it via software update but it said it was backing up my stuff and now I can't find it, is it gone for good? And no I don't have blackberry desktop even though I'm sure it said I had to download it, and if it said that then I'm sure I would have!
So do you need help resolving this Error 517?
Article ID: KB19442 Hardware related JVM error codes
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
Article ID: http://www.blackberry.com/btsc/KB10144
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Hey, quick question.
Yesterday after turning my phone on i got that JVM Error 517 message, after looking on here i found a solution to fix it (you brainy people!), turned out it had no software so its all fixed now, my question is what causes it? I was using my phone normally the same day, i never downloaded anything or clicked on anything dangerous so how did my software just go?
It dont really matter, im just curious.http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
That did it for me. Basically you need to download the Software and put it back on your phone, its fairly simple if you follow those instructions.
Let me know how it goes. -
My phone has got a white screen with JVM Error 102 showing. I have tried rebooting, taking battery out and leaving etc but not worked. Apparently I can link up my phone using usb to laptop and do a fix but I am unsure how to go about this. Can anyone help?
Hello finnie67,
Welcome to the BlackBerry Support Community.
The following article will assist you regarding the "JVM 102" error message you are receiving on your BlackBerry® smartphone:
"JVM 102" error is generated on the BlackBerry smartphone - http://www.blackberry.com/btsc/KB10068
We hope this helps.
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)! -
Tel Nav update error msg "JVM Error 545"
dowloaded tel nav update and after re boot rcvd subject msg on a white screen background and device completely frozen. Several resets and no change.
Hi dreuer
Welcome to BlackBerry Support Forums
If its just after installing that particular application , Its hard but first you should try to boot your device in safe mode .If it works then you can uninstall that particular application depending on your OS version from Options > Device > Application Management ,
KB17877 : How to start a BlackBerry smartphone in Safe Mode
If it fails then you have to use the application loader to reload the OS , for help refer to this Knowledge Base :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
You can find more information here :
KB12077 : "JVM error 545" appears on the BlackBerry smartphone
try it and let us know.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it. -
[C4089]: Caught JVM Error: java.lang.NoClassDefFoundError:
the Message Queue & the client have been running for days. Today my Connection ExceptionListener caught a Exception with the following message:
[C4089]: Caught JVM Error: java.lang.NoClassDefFoundError: com/etang/dispatch/DispatchItem
I must say the class is definitely available( when I restart the client, it is OK), anyone has got the same problem?
I've updated the package containing the "lost" class fie while the client is running. Would this contribute to the exception?
MQ3.5 SP1 Platform EditionI use j2sdk1.4.2_07 for last 8 months. Now I got a error while interpreting the class file like Exception in thread "main" java.lang.NoClassDefFoundError: check.
I am sure definitely I have the class in the current directory.
I reinstall the j2sdk1.4.2_07 again I got the same error.
Reply me if anybody solve the error like this. -
HI,
kindly assist me on what to do as my blackberry 9220, has gone white screen and written jvm error 503,... and off late it has been switching on and off automatically,.
kind regardsI have a feeling you will have to reload the software on your phone.
How to force the detection of the BlackBerry smartphone using Application Loader
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB10144&sliceId=2&cmd=displayKC&d...
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music! -
Hi i recently bought the backberry pearl 8100 from ebay and everything was fine at 1st, however now evertime i satrt it up i get the JVM Error and i cant get past it so i cant use the phone, i installed the desktop manager on my pc so i could reset the phone but it asks fo a security code and i dont know what it is, is there a default code or some other way to reset the phone to factory default??? thanks
Hi and welcome to the forums!
Here is the information on your message:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10406&sliceId=SAL_Pub...
Here is the procedure to resolve:
Step #1
Before starting make sure that BlackBerry Desktop Software is installed on the computer.
Step#2
Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.
Step#3
Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:
Connect the BlackBerry device to the computer running BlackBerry Desktop Manager.
Open BlackBerry Desktop Manager.
Double-click Backup and Restore.
Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
Choose a location to save the backup file, then click Save.
Step#4
To perform a clean install of the BlackBerry Device Software, perform the following steps:
Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
Double-click the Application Loader icon.
Click Next to start the installation process.
Type your BlackBerry smartphone password, if prompted, and click OK.
Click the check boxes next to the names of the applications you want to load, and then click Next.
Click Advanced, and then click the check box beside Erase all currently installed applications.
Click Next.
Click the check box next to Do not automatically backup the application data during the loading process.
Clear the box next to Backup and restore applications installed wirelessly.
Click Next > Finish.
When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager
If you need more info please ask! If not please resolve the thread using the options by the Kudos’ star, Just place the check in the Post that answered your question, Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure. -
Adobe flash 5.5 jvm error or crash. Solutions?
Hi
i have 2 different problem with Cs5.5
first problem , when i launch flash cs5.5, several time "jvm error" occur. only opening flash , before opening fla!. So i can only close flash, close all the application, restart flash or reboot machine.
i have a I7 with 11 Gb of ram windows 7 64 pro machine. i tried to edit the AppData\Local\Adobe\Flash CS5.5\it_IT\Configuration\ActionScript 3.0\jvm.ini with more ram (768, 1024... 2048) but nothing changed.
second problem, randomly when i close compiled fla, flash cs5.5 "stops to work" with useless error reporting. where i can find error reportin log?
thanksI put a video together to show what is happening.
http://www.youtube.com/watch?v=4m7RBXP5IVw
The crash happens as the file is opening up. The file hangs for a
second, and then Adobe Flash 5.5 Professional crashes, and then a
crash report appears.
I tested these files on another computer with Adobe Flash 5.5
Professional. Christian Audigier vodka file,
"cavodkabottlemenurev3TEMPLATE.fla," displays the description text
with the "client." "project," "label type." "award," and "project
description." The text right of the headings is not appearing. The
text is supposed to be there. For the "submenu" file, the hover state
does not work over the menu items. This file was created in Adobe
Professional CS 5.5.
I created "cavokdabottlemenu3Template.fla" from a re-saved CS3 which
was from MX 2004. The "preload file is from a Lee Brimelow tutorial.
These files are crashing Adobe Flash Professional 5.5. These files are
not crashing on my laptop with Adobe Flash Professional 5.5 (on a
mac). Now, other files are starting to crash in Adobe Flash
Professional as I try to open them on my desktop computer. I am unable
to open Adobe Flash Professional 5.5 without it crashing on my desktop
computer. It is getting worst.
My desktop computer is new, and I bought it in April.
I reinstalled the software. I changed the Java preference from 64 bit
to 32 bit. I did a hardware check. I did scanned disk, permissions
under disk utility. The memory on my computer is fine. I did a
hardware check. I am frustrated. The software is not working. After 3
to 5 times opening files, the software is still crashing. Now, all of
my fla files are not opening up.
I upgraded from Adobe CS3 to Adobe CS5.5. I bought the upgrade discs
directly from Adobe.
I need help fixing Adobe Flash Professional 5.5. I will send you the files. -
Hi,
One of our customers is reporting this JVM error on a Windows 2000 machine.
This same code runs just fine on many other computers. Is this a bug in the JVM? Or am I doing something wrong?
Thanks for any help,
-Yeath
The last line of code from my source looks like this...
PrintService[] printers = PrintServiceLookup.lookupPrintServices( DocFlavor.SERVICE_FORMATTED.PRINTABLE, null );Here is a copy of the full error report
# An unexpected error has been detected by HotSpot Virtual Machine:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6a906762, pid=1308, tid=1312
# Java VM: Java HotSpot(TM) Client VM (1.5.0_06-b05 mixed mode, sharing)
# Problematic frame:
# C [ppbiuif.dll+0x6762]
--------------- T H R E A D ---------------
Current thread (0x037a9488): JavaThread "AWT-EventQueue-0" [_thread_in_native, id=1312]
siginfo: ExceptionCode=0xc0000005, reading address 0x9e93c088
Registers:
EAX=0xffffabea, EBX=0xffffffff, ECX=0x03fb006c, EDX=0x34031410
ESP=0x03fbd450, EBP=0x03fbd8f0, ESI=0x03fbede8, EDI=0x6a900000
EIP=0x6a906762, EFLAGS=0x00010a03
Top of Stack: (sp=0x03fbd450)
0x03fbd450: 6a900000 03fbede8 003a0043 0057005c
0x03fbd460: 004e0049 0054004e 0073005c 00730079
0x03fbd470: 00650074 0033006d 005c0032 00700073
0x03fbd480: 006f006f 005c006c 00520044 00560049
0x03fbd490: 00520045 005c0053 00330057 00580032
0x03fbd4a0: 00360038 0070005c 006f0070 00740072
0x03fbd4b0: 0072005f 00730065 0064002e 006c006c
0x03fbd4c0: 00000000 00000000 00000000 00000000
Instructions: (pc=0x6a906762)
0x6a906752: 22 20 00 00 83 c4 08 8b 95 68 ff ff ff 6b d2 18
0x6a906762: 83 ba 78 ac 90 6a 00 74 23 8b b5 68 ff ff ff 6b
Stack: [0x03f80000,0x03fc0000), sp=0x03fbd450, free space=245k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [ppbiuif.dll+0x6762]
C [ppbiuif.dll+0x76bb]
C [ppbiuif.dll+0x7508]
C [ppbiuif.dll+0x3a63]
C [WINSPOOL.DRV+0x564d]
C [GDI32.dll+0x13147]
C [GDI32.dll+0xba00]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.print.Win32PrintService.getCapabilities(Ljava/lang/String;Ljava/lang/String;)I+0
j sun.print.Win32PrintService.<init>(Ljava/lang/String;)V+69
j sun.print.Win32PrintServiceLookup.getDefaultPrintService()Ljavax/print/PrintService;+43
j sun.print.Win32PrintServiceLookup.getPrintServices()[Ljavax/print/PrintService;+20
j sun.print.Win32PrintServiceLookup.getPrintServices(Ljavax/print/DocFlavor;Ljavax/print/attribute/AttributeSet;)[Ljavax/print/PrintService;+213
j javax.print.PrintServiceLookup.getServices(Ljavax/print/DocFlavor;Ljavax/print/attribute/AttributeSet;)Ljava/util/ArrayList;+65
j javax.print.PrintServiceLookup.lookupPrintServices(Ljavax/print/DocFlavor;Ljavax/print/attribute/AttributeSet;)[Ljavax/print/PrintService;+2
j com.openfox.messenger.print.MessengerPrinters.createPrinters()V+4
j com.openfox.messenger.print.MessengerPrinters.getAllPrinters()Ljava/util/List;+6
j com.openfox.messenger.print.PrinterList.<init>()V+15
j com.openfox.messenger.print.PrintPrefs.<init>()V+19
j com.openfox.messenger.print.PrintPrefsCategory.<init>()V+34
j com.openfox.messenger.print.PrintPrefsCategory.<clinit>()V+4
v ~StubRoutines::call_stub
j com.openfox.messenger.MessengerPreferences.<init>(Lcom/openfox/messenger/Messenger;)V+27
j com.openfox.messenger.Messenger.<init>()V+86
v ~StubRoutines::call_stub
j sun.reflect.NativeConstructorAccessorImpl.newInstance0(Ljava/lang/reflect/Constructor;[Ljava/lang/Object;)Ljava/lang/Object;+0
j sun.reflect.NativeConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+72
j sun.reflect.DelegatingConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+5
j java.lang.reflect.Constructor.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+92
j java.lang.Class.newInstance0()Ljava/lang/Object;+118
j java.lang.Class.newInstance()Ljava/lang/Object;+15
j com.openfox.desktop.ModuleManager.newModule(Ljava/lang/String;Ljava/lang/String;Lcom/openfox/desktop/VersionNumber;)V+50
j com.openfox.desktop.DesktopImpl.<init>(Lcom/openfox/desktop/CommandLine;)V+894
j com.openfox.desktop.DesktopImpl.<init>(Lcom/openfox/desktop/CommandLine;Lcom/openfox/desktop/DesktopImpl$1;)V+2
j com.openfox.desktop.DesktopImpl$49.run()V+175
j java.awt.event.InvocationEvent.dispatch()V+47
j java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V+26
j java.awt.EventDispatchThread.pumpOneEventForHierarchy(ILjava/awt/Component;)Z+233
j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+26
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x039ca618 JavaThread "Direct Clip" daemon [_thread_blocked, id=1676]
0x039c3d10 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=688]
0x038f07b8 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=1288]
0x0397eba8 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=2144]
=>0x037a9488 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=1312]
0x00a0e980 JavaThread "AWT-Shutdown" [_thread_blocked, id=1284]
0x037ab928 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=1904]
0x007357d0 JavaThread "DestroyJavaVM" [_thread_blocked, id=1640]
0x035bbea0 JavaThread "javawsApplicationMain" [_thread_blocked, id=264]
0x00a19b28 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2200]
0x00a0ee50 JavaThread "AWT-Windows" daemon [_thread_in_native, id=416]
0x009c1490 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=1292]
0x00735a70 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2036]
0x009bf360 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=1340]
0x009ba338 JavaThread "Finalizer" daemon [_thread_blocked, id=2008]
0x009b8e20 JavaThread "Reference Handler" daemon [_thread_blocked, id=2012]
Other Threads:
0x00995418 VMThread [id=1608]
0x009c2a28 WatcherThread [id=2000]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 576K, used 187K [0x06aa0000, 0x06b40000, 0x09200000)
eden space 512K, 32% used [0x06aa0000, 0x06aca0b8, 0x06b20000)
from space 64K, 30% used [0x06b30000, 0x06b34f10, 0x06b40000)
to space 64K, 0% used [0x06b20000, 0x06b20000, 0x06b30000)
tenured generation total 5228K, used 4036K [0x09200000, 0x0971b000, 0x26aa0000)
the space 5228K, 77% used [0x09200000, 0x095f1390, 0x095f1400, 0x0971b000)
compacting perm gen total 8192K, used 3578K [0x26aa0000, 0x272a0000, 0x2aaa0000)
the space 8192K, 43% used [0x26aa0000, 0x26e1eac0, 0x26e1ec00, 0x272a0000)
ro space 8192K, 63% used [0x2aaa0000, 0x2afab178, 0x2afab200, 0x2b2a0000)
rw space 12288K, 46% used [0x2b2a0000, 0x2b839fa8, 0x2b83a000, 0x2bea0000)
Dynamic libraries:
0x00400000 - 0x0040c000 C:\Program Files\Java\jre1.5.0_06\bin\javaw.exe
0x77f80000 - 0x77ffc000 C:\WINNT\system32\ntdll.dll
0x7c2d0000 - 0x7c335000 C:\WINNT\system32\ADVAPI32.dll
0x7c570000 - 0x7c623000 C:\WINNT\system32\KERNEL32.dll
0x77d30000 - 0x77da8000 C:\WINNT\system32\RPCRT4.dll
0x77e10000 - 0x77e79000 C:\WINNT\system32\USER32.dll
0x77f40000 - 0x77f7f000 C:\WINNT\system32\GDI32.dll
0x78000000 - 0x78045000 C:\WINNT\system32\MSVCRT.dll
0x6d670000 - 0x6d804000 C:\Program Files\Java\jre1.5.0_06\bin\client\jvm.dll
0x77570000 - 0x775a0000 C:\WINNT\system32\WINMM.dll
0x6d280000 - 0x6d288000 C:\Program Files\Java\jre1.5.0_06\bin\hpi.dll
0x690a0000 - 0x690ab000 C:\WINNT\system32\PSAPI.DLL
0x6d640000 - 0x6d64c000 C:\Program Files\Java\jre1.5.0_06\bin\verify.dll
0x6d300000 - 0x6d31d000 C:\Program Files\Java\jre1.5.0_06\bin\java.dll
0x6d660000 - 0x6d66f000 C:\Program Files\Java\jre1.5.0_06\bin\zip.dll
0x6d000000 - 0x6d167000 C:\Program Files\Java\jre1.5.0_06\bin\awt.dll
0x77800000 - 0x7781e000 C:\WINNT\system32\WINSPOOL.DRV
0x76620000 - 0x76631000 C:\WINNT\system32\MPR.DLL
0x75e60000 - 0x75e7a000 C:\WINNT\system32\IMM32.dll
0x7ce20000 - 0x7cf0f000 C:\WINNT\system32\ole32.dll
0x51000000 - 0x51044000 C:\WINNT\system32\ddraw.dll
0x728a0000 - 0x728a6000 C:\WINNT\system32\DCIMAN32.dll
0x5c000000 - 0x5c0c7000 C:\WINNT\system32\D3DIM700.DLL
0x60000000 - 0x6004c000 C:\WINNT\system32\MSCTF.dll
0x6d1f0000 - 0x6d203000 C:\Program Files\Java\jre1.5.0_06\bin\deploy.dll
0x63000000 - 0x63095000 C:\WINNT\system32\WININET.dll
0x70a70000 - 0x70ad6000 C:\WINNT\system32\SHLWAPI.dll
0x7c740000 - 0x7c7cc000 C:\WINNT\system32\CRYPT32.dll
0x77430000 - 0x77441000 C:\WINNT\system32\MSASN1.dll
0x779b0000 - 0x77a4b000 C:\WINNT\system32\OLEAUT32.dll
0x02fc0000 - 0x0303c000 C:\WINNT\system32\urlmon.dll
0x77820000 - 0x77827000 C:\WINNT\system32\VERSION.dll
0x759b0000 - 0x759b6000 C:\WINNT\system32\LZ32.DLL
0x7cf30000 - 0x7d175000 C:\WINNT\system32\SHELL32.dll
0x71710000 - 0x71794000 C:\WINNT\system32\COMCTL32.dll
0x6d5d0000 - 0x6d5ef000 C:\Program Files\Java\jre1.5.0_06\bin\RegUtils.dll
0x745e0000 - 0x748a6000 C:\WINNT\system32\msi.dll
0x774e0000 - 0x77514000 C:\WINNT\system32\RASAPI32.DLL
0x774c0000 - 0x774d1000 C:\WINNT\system32\rasman.dll
0x75030000 - 0x75044000 C:\WINNT\system32\WS2_32.dll
0x75020000 - 0x75028000 C:\WINNT\system32\WS2HELP.DLL
0x77530000 - 0x77552000 C:\WINNT\system32\TAPI32.dll
0x77830000 - 0x7783e000 C:\WINNT\system32\RTUTILS.DLL
0x75ab0000 - 0x75ab5000 C:\WINNT\system32\sensapi.dll
0x7c0f0000 - 0x7c154000 C:\WINNT\system32\USERENV.DLL
0x7cdc0000 - 0x7ce13000 C:\WINNT\system32\netapi32.dll
0x77980000 - 0x779a4000 C:\WINNT\system32\DNSAPI.dll
0x75050000 - 0x75058000 C:\WINNT\system32\WSOCK32.dll
0x751c0000 - 0x751c6000 C:\WINNT\system32\NETRAP.dll
0x77bf0000 - 0x77c01000 C:\WINNT\system32\NTDSAPI.dll
0x77950000 - 0x7797b000 C:\WINNT\system32\WLDAP32.DLL
0x7c340000 - 0x7c34f000 C:\WINNT\system32\SECUR32.DLL
0x75150000 - 0x75160000 C:\WINNT\system32\SAMLIB.dll
0x6d4c0000 - 0x6d4d3000 C:\Program Files\Java\jre1.5.0_06\bin\net.dll
0x74fd0000 - 0x74fee000 C:\WINNT\system32\msafd.dll
0x75010000 - 0x75017000 C:\WINNT\System32\wshtcpip.dll
0x6d4e0000 - 0x6d4e9000 C:\Program Files\Java\jre1.5.0_06\bin\nio.dll
0x6d240000 - 0x6d27d000 C:\Program Files\Java\jre1.5.0_06\bin\fontmanager.dll
0x04040000 - 0x0405f000 C:\PROGRA~1\TEXTBR~1.0\Bin\TBMHOOK.dll
0x61220000 - 0x6122e000 C:\Program Files\Microsoft Hardware\Mouse\MSH_ZWF.dll
0x782c0000 - 0x782cc000 C:\WINNT\System32\rnr20.dll
0x77340000 - 0x77353000 C:\WINNT\system32\iphlpapi.dll
0x77520000 - 0x77525000 C:\WINNT\system32\ICMP.DLL
0x77320000 - 0x77337000 C:\WINNT\system32\MPRAPI.DLL
0x773b0000 - 0x773df000 C:\WINNT\system32\ACTIVEDS.DLL
0x77380000 - 0x773a3000 C:\WINNT\system32\ADSLDPC.DLL
0x77880000 - 0x7790e000 C:\WINNT\system32\SETUPAPI.DLL
0x77360000 - 0x77379000 C:\WINNT\system32\DHCPCSVC.DLL
0x777e0000 - 0x777e8000 C:\WINNT\System32\winrnr.dll
0x66210000 - 0x66219000 C:\WINNT\system32\netware\NWWS2NDS.DLL
0x50d50000 - 0x50d97000 C:\WINNT\system32\NETWIN32.DLL
0x50d00000 - 0x50d15000 C:\WINNT\system32\CLNWIN32.DLL
0x50df0000 - 0x50e10000 C:\WINNT\system32\LOCWIN32.DLL
0x50db0000 - 0x50dd9000 C:\WINNT\system32\NCPWIN32.dll
0x66220000 - 0x6622c000 C:\WINNT\system32\netware\NWWS2SLP.DLL
0x042d0000 - 0x042d7000 C:\WINNT\system32\NWSRVLOC.dll
0x777f0000 - 0x777f5000 C:\WINNT\system32\rasadhlp.dll
0x6d470000 - 0x6d495000 C:\Program Files\Java\jre1.5.0_06\bin\jsound.dll
0x6d4a0000 - 0x6d4a7000 C:\Program Files\Java\jre1.5.0_06\bin\jsoundds.dll
0x51080000 - 0x510d4000 C:\WINNT\system32\DSOUND.dll
0x77560000 - 0x77568000 C:\WINNT\system32\wdmaud.drv
0x77400000 - 0x77408000 C:\WINNT\system32\msacm32.drv
0x77410000 - 0x77423000 C:\WINNT\system32\MSACM32.dll
0x5ef80000 - 0x5ef84000 C:\WINNT\system32\KsUser.dll
0x6a900000 - 0x6a90f000 C:\WINNT\system32\spool\DRIVERS\W32X86\2\ppbiuif.dll
0x76b30000 - 0x76b6e000 C:\WINNT\system32\comdlg32.dll
VM Arguments:
jvm_args: -Xmx512m -Xbootclasspath/a:C:\Program Files\Java\jre1.5.0_06\lib\javaws.jar;C:\Program Files\Java\jre1.5.0_06\lib\deploy.jar -Djnlpx.home=C:\Program Files\Java\jre1.5.0_06\bin -Djnlpx.splashport=1203 -Djnlpx.jvm="C:\Program Files\Java\jre1.5.0_06\bin\javaw.exe" -Djnlpx.remove=true -Djava.security.policy=file:C:\Program Files\Java\jre1.5.0_06\lib\security\javaws.policy -DtrustProxy=true -Xverify:remote -Djnlpx.heapsize=NULL,512m
java_command: com.sun.javaws.Main C:\DOCUME~1\dshak\LOCALS~1\Temp\javaws2
Launcher Type: SUN_STANDARD
Environment Variables:
PATH=C:\Program Files\Java\jre1.5.0_06\bin;C:\PROGRA~1\Java\JRE15~1.0_0\bin;c:\oracle\dev6i\bin;C:\WINNT\system32;C:\WINNT;C:\WINNT\System32\Wbem;C:\WINNT\system32\nls;C:\WINNT\system32\nls\English;c:\oracle\dev6i\jdk\bin;C:\PROGRA~1\LIGHTS~1\LSNVS;.;"C:\Program Files\Java\jre1.5.0_06\bin"
USERNAME=dshak
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 7, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows 2000 Build 2195 Service Pack 4
CPU:total 1 family 15, cmov, cx8, fxsr, mmx, sse, sse2, ht
Memory: 4k page, physical 522232k(271712k free), swap 1275684k(1018244k free)
vm_info: Java HotSpot(TM) Client VM (1.5.0_06-b05) for windows-x86, built on Nov 10 2005 11:12:14 by "java_re" with MS VC++ 6.0The file that is showing the error is a dll,
# C [ppbiuif.dll+0x6762]
and it's located here:
C:\WINNT\system32\spool\DRIVERS\W32X86\2\ppbiuif.dll
This is a printer driver for NT4, branded by Black Ice, and, I suspect, is being used as a PaperPort printer,
which is software that (probably) came with an older Visioneer scanner.
Removing the Paperport printer from the printer list should clear the problem.
Maybe you are looking for
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Can you embed video/audio in a captivate file?
i was wondering if it's possible to somehow embed video/audio files in a captivate slideshow so that no sidecar files are required? or will i always need to keep seperate linked mp3 and flv files along side the captivate file? thanks!
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hello everyone i want to know if i download osx mountain lion on my macbook air paying it s price from the apple store can i download it on my iMac without paying it s price another time since I would ve paid it the first