Dbconsole gives bogus database information
15" PB 1.25 GHz CPU 1G RAM OS 10.3.9
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Oracle Database 10g Enterprise Edition Release 10.1.0.3.0 - Prod
PL/SQL Release 10.1.0.3.0 - Production
CORE 10.1.0.3.0 Production
TNS for MacOS X Server: Version 10.1.0.3.0 - Production
NLSRTL Version 10.1.0.3.0 - Production
Hi;
I am having trouble with dbconsole. This is new, it has run correctly in the past. I must be guilty of changing something somewhere, but I can't think of what it was.
Sequence of events:
Request a static IP via System Preferences/Network
Entry in /etc/hosts for this IP to resolve to "alg4pb.local"
Set the instance via oemctl
Start the listener
Start the d/b
Register the d/b w/the listener
Start dbconsole via emctl start dbconsole
(This is where I notice the first difference, previously I would connect to dbconsole using port 5500, now it reports 5502.)
Launch Safari
Navigate to the provided address
Here I receive the message:
The database status is currently unavailable. It is possible that the database is in mount or nomount state. Click 'Startup' to obtain the current status and open the database. If the database cannot be opened, click 'Perform Recovery' to perform an appropriate recovery operation.
This is incorrect, I've just started the db.
If I attempt to start it from dbconsole there is an error reported in the dbconsole 'header' part of the page but dbconsole now recognizes that the db is actually open.
SQLException
Io exception: NL Exception was generated
Startup/Shutdown:Confirmation
Current Status open
Operation shutdown immediate
Are you sure you want to perform this operation?
So I play along and perform the shutdown here (this succeeds) and then do a startup (which also succeeds). But I am then back to where I started with this message in dbconsole:
Update Message
The database state has been changed successfully from shutdown to open. Note that the current status on this page gets updated when the new status information is uploaded into the repository.
View Details
Database: orcl.alg4pb.local
The database status is currently unavailable. It is possible that the database is in mount or nomount state. Click 'Startup' to obtain the current status and open the database. If the database cannot be opened, click 'Perform Recovery' to perform an appropriate recovery operation.
Clicking on the Database link simply throws this page back up.
Trying to use the old port number gives this error in Safari:
Safari cant open the page http://alg4pb.local:5500/em because it could not connect to the server alg4pb.local.
Please let me know what I can try to understand what is wrong with this and how I can fix it.
If the answer is "rtfm", I'd love to! But I haven't found the "fm" that I need to "r" about this.
Thanks, Jack
Nope. Refreshing brings back the same incorrect page.
But I have found out something additional in the meantime.
I know why the port number changed. Each time you create a database a different port number is assigned for dbconsole. (Makes sense.)
Looiing in $ORACLE_HOME/install at portlist.ini I see:
Ultra Search HTTP port number =5620
iSQL*Plus HTTP port number =5560
Enterprise Manager Console HTTP Port (ora92) = 5500
Enterprise Manager Agent Port (ora92) = 1830
Enterprise Manager Console HTTP Port (ora101) = 5501
Enterprise Manager Agent Port (ora101) = 1831
Enterprise Manager Console HTTP Port (orcl) = 5502
Enterprise Manager Agent Port (orcl) = 1832
Enterprise Manager Console HTTP Port (orcldemo) = 5500
Enterprise Manager Agent Port (orcldemo) = 1830
I was connecting to my v 9 database with port 5500 and it's connecting to my v 10 database with 5502. What I don't here is that port 5500 has now been assigned to two databases; ora92 (which is the db I created through the v 9 install) and orcldemo which I tried to create by hand in the meantime. This can't be good.
What I wonder now is how I should go about cleaning up portlist.ini or if this file is even "functional" vs. documentary. The attempt to create a second v 9 db failed when I ran catalog.sql and there is no dbca for v 9. Or at least I haven't found it.
So, the little question is what to do with portlist.ini, or what is it's functional equivalent and the big question is how is it possible to create v 9 db's aside from the one created through the initial Oracle install.
Jack
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Shows when I have selected the standard ODBC
http://i36.photobucket.com/albums/e31/bberrelez/image1.jpg
Shows when I specify a custom driver
http://i36.photobucket.com/albums/e31/bberrelez/image2.jpg
Displays the drivers I am able to choose from within CMC
http://i36.photobucket.com/albums/e31/bberrelez/image3.jpg
If I were to create a new ODBC connection in Windows
http://i36.photobucket.com/albums/e31/bberrelez/ODBC.jpg
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Error in File temp_f11eb1be-db98-4d33-800c-4db3b36ab14e {EEB2A9E4-8239-49CB-B016-8CE4F4C7643E}.rpt:
Failed to load database information.
More information: We can step through the wizard in VS 2013 using the standard template and add a report viewer control to the form and point it at the report and run it just fine in the VS 2013 IDE when there is no code in the form1_load event. We feel we have the Oracle.DataAccess.dll for the 11.2.0 client installed and tested correctly on the server and do not feel there is an issue with data base installation. When we add back the code above to the form1_load event and run it we get the error above.
We have the logger set up but nothing gets added to the log files.
We have tried three different ways to set the data source to resolve the error that is occurring at this line of code that is failing but with no luck:
crReportDocument.Database.Tables(0).SetDataSource(DataSet1)
crReportDocument.SetDataSource(DataSet1)
crReportDocument.Database.Tables(0).SetDataSource(DataSet.Tables("edi_filing_source_lov"))
Do you have any other suggestions we could try?
BruceHi Bruce
In my experience, the only reason for the error is that the there is an issue with the dataset and as a back up sort of a thing, the report engine is attempting to connect to the database the report was created off of. To test the dataset with the report, see this wiki on how to.
Also, ensure that you have a look at this KBA.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Failed to load database information in Crystal 2011 using DB2 connection
Hello,
we have a Problem using Crystal Reports 2011 on SAP SBOP 4.0 SP2 Patch 10.
BI 4.0 Server is running on AIX. The Datasource is an DB2 database a connect from the OS is possible.
The x32 libarys of the DB2 client are availabe because the crystal 2011 reports server is running with 32 bit environment.
While opening / executing the crystal 2011 report the following error occur: "failed to load database information".
I've made a trace of crystal 2011 server with crlog. I found the following:
2012-1-27-7-17-33 9371804 searchpath.cpp 379 Failed to load libcrdb_db2cli.so 1
2012-1-27-7-17-33 9371804 qecommon.cpp 117 This value is write-only. File Name: "QEProperty.cpp". Line: 145
2012-1-31-13-8-23 9371804 QESession.cpp 445 Set Product View Locale: 1033 20
2012-1-31-13-8-23 9371804 QESession.cpp 479 Set Preferred View Locale: 1033 20
2012-1-31-13-8-23 9371804 QESession.cpp 501 Set Process Locale: 1033 20
2012-1-31-13-8-23 9371804 qecommon.cpp 117 This property is currently in a read-only state and cannot be modified. File Name: "QEProperty.cpp".
An ldd on the operating system says all libarys are availabe:
bash-3.2$ ldd /usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/crpe/libcrdb_db2cli.so
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/crpe/libcrdb_db2cli.so needs:
/usr/lib/libC.a(shr2.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libetc.so
/usr/lib/libC.a(ansi_32.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libBCM.so
/usr/lib/libC.a(shr.o)
/usr/lib/libC.a(shr3.o)
/usr/lib/libc_r.a(shr.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libcxlibw.so
/usr/lib/libpthreads.a(shr_xpg5.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libOCAhelperw.so
/home/boeadm/sqllib/lib32/libdb2.a(shr.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libsatlw.so
/usr/lib/libC.a(shrcore.o)
/usr/lib/libC.a(ansicore_32.o)
/usr/lib/libpthread.a(shr_comm.o)
/usr/lib/libpthread.a(shr_xpg5.o)
/usr/lib/libC_r.a(ansi_32.o)
/usr/lib/librtl.a(shr.o)
/usr/lib/libc.a(shr.o)
/unix
/usr/lib/libcrypt.a(shr.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libTraceLog.so
/usr/lib/libiconv.a(shr4.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libicuuc.so
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libicui18n.so
/usr/lib/libdl.a(shr.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libboez.so
/usr/lib/libpthreads.a(shr_comm.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libebus.so
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libfssl.so
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/liblocale_fallback.so
/home/boeadm/sqllib/lib32/libdb2osse.a(shr.o)
/home/boeadm/sqllib/lib32/libdb2locale.a(shr.o)
/home/boeadm/sqllib/lib32/libdb2g11n.a(shr.o)
/home/boeadm/sqllib/lib32/libdb2osse_db2.a(shr.o)
/home/boeadm/sqllib/lib32/libdb2genreg.a(shr.o)
/home/boeadm/sqllib/lib32/libdb2install.a(shr.o)
/home/boeadm/sqllib/lib32/libdb2trcapi.a(shr.o)
/home/boeadm/sqllib/lib32/libdb2dascmn.a(shr.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libicudata30.so
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libicuuc30.so
bash-3.2$
Does somebody have an idea where to search to get a solution for this error?
PS: With Crystal for Enterprise 4.0 everything works fine, but the Crystal for Enterprise 4.0 services are running with 64 bit.Hello All,
the Problem has been found by SAP. The Business Objects Server is searching for an env variable called LIBPATH32.
By default this has not been set to the DB2 x32 Libary path by AIX or SBOP setup.
We solved the issue by adding the following (LIBPATH32) into the file .profile
The following three lines have been added by IBM DB2 instance utilities.
if [ -f /home/boeadm/sqllib/db2profile ]; then
. /home/boeadm/sqllib/db2profile
LIBPATH32=/home/boeadm/sqllib/lib32:$LIBPATH32; export LIBPATH32
fi
After doing:
bash-3.2$ cd /usr/sbop/sap_bobj/
bash-3.2$ . setup/env.sh
The path has been set correctly to the x32 libarys:
LIBPATH32=/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/:/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/crpe/:/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/crpe/mw/:/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/ras:/home/boeadm/sqllib/lib32::/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/crpe/mw//lib-aix4:/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/crpe/mw//lib-aix4_optimized
Kind regards
Marc Reiter -
"Failed to load database information" error
I know there are many threads on this error, but none appear to apply to my situation. We distribute CR2008 reports with our C#.NET application, connecting to a SQL Server 2005 db . We have had very few problems with our reports, with the exception of one customer.
The customer has five installations of our software, all on WinXP 32-bit machines, all connecting to the same SQL Server 2005 database, and all pulling their report files from the same shared network location. Four of the five machines can run reports just fine. The fifth machine pops this error on every report:
Exception Source: rptcontrollers.dll
Exception Type: System.Runtime.InteropServices.COMException
Exception Message: Failed to load database information.
Error in File Job Info {FC802C7B-B9AD-4121-8D9E-81E3A405A6DC}.rpt:
Failed to load database information.
Here is the code that launches the report:
CrystalDecisions.CrystalReports.Engine.ReportDocument report = new ReportDocument();
report.Load("C:\\Repository\\Job Info.Rpt");
// Setup the Crystal ConnectionInfo
IConnectionInfo iConnectionInfo = report.DataSourceConnections[0];
SqlConnectionStringBuilder csBuilder = new SqlConnectionStringBuilder(AppSettings.ConnectionString);
iConnectionInfo.SetConnection(csBuilder.DataSource, csBuilder.InitialCatalog, csBuilder.UserID, csBuilder.Password);
foreach (CrystalDecisions.CrystalReports.Engine.Table table in report.Database.Tables)
TableLogOnInfo tableLogonInfo = table.LogOnInfo;
// Need to set the password here as well
table.LogOnInfo.ConnectionInfo.Password = csBuilder.Password;
// If this is SQL 2008, fix the provider
if (AppSettings.SQLServerVersion == 10)
table.LogOnInfo.ConnectionInfo.LogonProperties.Set("Provider", "SQLNCLI10");
table.ApplyLogOnInfo(tableLogonInfo);
table.LogOnInfo.ConnectionInfo.Password = csBuilder.Password;
new ReportViewerDialog(reportDocument).ShowDialog(this);
We have done the following:
1. We have uninstalled and re-installed the CR2008 MSI on that machine, with no change.
2. We have confirmed that the machine has full access to the directory where the reports are located.
3. We have confirmed that the machine is set to the same default printer as the working machines, and can print to it.
4. We have confirmed that the app itself has full functionality apart from the reports.
5. We have confirmed that SQL Native Client is installed.
6. The customer is not aware of any other unusual behavior on that machine (though our support tech did note unusually long reboot times).
I'm out of ideas at this point. If anyone has any suggestions, I'd be very appreciative.
Ron Moses
ConEst Software Systems> Use Modules.
We do use merge modules in our install, but we know of no other way to uninstall/re-install Crystal than using the MSI.
> Then compare the lists between working and none working Reports and PC's.
No reports work on the one PC, all reports work on the other four.
> Also, the SQLNCLI10.dll is for MS SQL Server 2008 and I doubt it should be used with SQL 2005. Set log on info and use the SQL Native client SQLNCLI.dll driver. Could also be related to that client engine causing the delays.
The code only uses the 2008 DLL if it detects that the db is 2008, otherwise it uses the 2005 dll. We officially support 2005, and include 2005 Express in our install, but we do have a small number of users who are already running their own 2008 instances, so we include this code to support them.
Ron Moses
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