DBMS_SQLTUNE.REPORT

Hi,
on 11g R2 on Win I run in SQLPLUS:
variable stmt_task VARCHAR2(64);
EXEC :stmt_task := DBMS_SQLTUNE.CREATE_TUNING_TASK(sql_id => ‘4rc7d8c0mvfm8');
EXEC DBMS_SQLTUNE.EXECUTE_TUNING_TASK(:stmt_task);
SET LINESIZE 140
SELECT DBMS_SQLTUNE.REPORT_TUNING_TASK(:stmt_task) from dual;
DBMS_SQLTUNE.REPORT_TUNING_TASK(:STMT_TASK)
GENERAL INFORMATION SECTION
SQL>Is the report empty ? Nothing in it ? Why ?
Thank you.

Is this not just the display being too small?
Try something like:
set long 10000then rerun.

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  • Why the SQL Monitor report do not display?

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  • What should be take action against following sql tuning report.

    Hi
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    SQL ID : fn3mt5dvm7fba
    SQL Text : SELECT * FROM (select
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    - SQL Profile "SYS_SQLPROF_01306b26f6aa0000" exists for this statement and
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    afzal wrote:
    Hi
    what should be take action against following sql tuning report.
    <snip>Perhaps no action at all.
    You can ALWAYS produce a report that will show "top 5" issues. The question is NOT "do I have an issue reported by a tuning report". Yes you do. Everyone does. Always. Even if you slowest batch job runs in 1.3 seconds and your slowest OLTP transaction completes in 0.0001 second.
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    Multiple Web Processes
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   com.apple.JavaScriptCore                0x000000010d1b8320 ***::HashTableAddResult<***::HashTableIterator<unsigned long, ***::KeyValuePair<unsigned long, unsigned long>, ***::KeyValuePairKeyExtractor<***::KeyValuePair<unsigned long, unsigned long> >, ***::IntHash<unsigned long>, ***::HashMapValueTraits<***::HashTraits<unsigned long>, ***::HashTraits<unsigned long> >, ***::HashTraits<unsigned long> > > ***::HashTable<unsigned long, ***::KeyValuePair<unsigned long, unsigned long>, ***::KeyValuePairKeyExtractor<***::KeyValuePair<unsigned long, unsigned long> >, ***::IntHash<unsigned long>, ***::HashMapValueTraits<***::HashTraits<unsigned long>, ***::HashTraits<unsigned long> >, ***::HashTraits<unsigned long> >::add<***::HashMapTranslator<***::HashMapValueTraits<***::HashTraits<unsigned long>, ***::HashTraits<unsigned long> >, ***::IntHash<unsigned long> >, unsigned long, unsigned long>(unsigned long const&, unsigned long const&) + 0
    1   com.apple.JavaScriptCore                0x000000010d0e3507 ***::MetaAllocator::incrementPageOccupancy(void*, unsigned long) + 119
    2   com.apple.JavaScriptCore                0x000000010d0e2b9a ***::MetaAllocator::allocate(unsigned long, void*) + 234
    3   com.apple.JavaScriptCore                0x000000010d0e2a46 JSC::ExecutableAllocator::allocate(JSC::VM&, unsigned long, void*, JSC::JITCompilationEffort) + 54
    4   com.apple.JavaScriptCore                0x000000010d0e2990 JSC::LinkBuffer::linkCode(void*, JSC::JITCompilationEffort) + 64
    5   com.apple.JavaScriptCore                0x000000010d0e1d50 JSC::nativeForGenerator(JSC::VM*, JSC::CodeSpecializationKind) + 4320
    6   com.apple.JavaScriptCore                0x000000010d0e0c60 JSC::nativeCallGenerator(JSC::VM*) + 16
    7   com.apple.JavaScriptCore                0x000000010d0e0648 JSC::JITThunks::ctiStub(JSC::VM*, JSC::MacroAssemblerCodeRef (*)(JSC::VM*)) + 104
    8   com.apple.JavaScriptCore                0x000000010d0e05cc JSC::JIT::privateCompileCTINativeCall(JSC::VM*, long long (*)(JSC::ExecState*)) + 28
    9   com.apple.JavaScriptCore                0x000000010d0e0155 JSC::JITThunks::hostFunctionStub(JSC::VM*, long long (*)(JSC::ExecState*), long long (*)(JSC::ExecState*)) + 165
    10  com.apple.JavaScriptCore                0x000000010d0dffc6 JSC::JSFunction::create(JSC::ExecState*, JSC::JSGlobalObject*, int, ***::String const&, long long (*)(JSC::ExecState*), JSC::Intrinsic, long long (*)(JSC::ExecState*)) + 118
    11  com.apple.JavaScriptCore                0x000000010d0dfd9c JSC::FunctionPrototype::addFunctionProperties(JSC::ExecState*, JSC::JSGlobalObject*, JSC::JSFunction**, JSC::JSFunction**) + 108
    12  com.apple.JavaScriptCore                0x000000010d0da5e6 JSC::JSGlobalObject::reset(JSC::JSValue) + 838
    13  com.apple.JavaScriptCore                0x000000010d0fd025 JSGlobalContextCreateInGroup + 533
    14  com.apple.Safari.framework              0x000000010ca2b0e1 Safari::SearchProvidersController::sortSearchProviders(***::Vector<***::RefPtr< Safari::SearchProvider>, 0ul, ***::CrashOnOverflow>&, NSString*) + 47
    15  com.apple.Safari.framework              0x000000010ca2e87a Safari::SearchProvidersController::parseProvidersFromManifest(Safari::CF::Dicti onary const&, ***::Vector<***::RefPtr<Safari::SearchProvider>, 0ul, ***::CrashOnOverflow>&, Safari::SearchProvider const*&, int&) + 576
    16  com.apple.Safari.framework              0x000000010ca2afbc Safari::SearchProvidersController::loadAllProviders(Safari::CF::URL const&) + 120
    17  com.apple.Safari.framework              0x000000010ca2ae9d Safari::SearchProvidersController::SearchProvidersController() + 123
    18  com.apple.Safari.framework              0x000000010ca2adee Safari::SearchProvidersController::shared() + 46
    19  com.apple.Safari.framework              0x000000010c8a95ce -[BrowserWindowControllerMac _defaultSearchProviderDisplayName] + 11
    20  com.apple.Safari.framework              0x000000010c89b6f1 -[BrowserWindowControllerMac unifiedFieldPlaceholderString] + 65
    21  com.apple.Safari.framework              0x000000010c8a9657 -[BrowserWindowControllerMac _updateSearchFieldProviderText] + 61
    22  com.apple.Safari.framework              0x000000010c8a9d90 -[BrowserWindowControllerMac _setUpLocationBar] + 203
    23  com.apple.Safari.framework              0x000000010c899610 -[BrowserWindowControllerMac windowDidLoad] + 907
    24  com.apple.AppKit                        0x00007fff8c1273ac -[NSWindowController _windowDidLoad] + 450
    25  com.apple.Safari.framework              0x000000010cacbc13 -[WindowController _windowDidLoad] + 43
    26  com.apple.AppKit                        0x00007fff8c10dfa6 -[NSWindowController window] + 110
    27  com.apple.Safari.framework              0x000000010c899c9a -[BrowserWindowControllerMac showWindow:] + 50
    28  com.apple.AppKit                        0x00007fff8c1db5f5 -[NSDocument showWindows] + 100
    29  com.apple.Safari.framework              0x000000010c86800b -[BrowserDocument showWindows] + 39
    30  com.apple.AppKit                        0x00007fff8c1da168 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 458
    31  com.apple.AppKit                        0x00007fff8c1d9f5f -[NSDocumentController newDocument:] + 36
    32  com.apple.Safari.framework              0x000000010c9fb4e3 -[WindowReopener reopenWithArrayOfWindowControllerNames:] + 120
    33  com.apple.Safari.framework              0x000000010c9fb6a4 -[WindowReopener init] + 117
    34  com.apple.Safari.framework              0x000000010c9fb7b3 +[WindowReopener reopenWindows] + 43
    35  com.apple.Safari.framework              0x000000010c7dd0f7 -[AppController _openUntitledFileWhileLaunching:] + 157
    36  com.apple.Safari.framework              0x000000010c7d9fa3 -[AppController applicationOpenUntitledFile:] + 22
    37  com.apple.AppKit                        0x00007fff8c108db0 -[NSApplication _doOpenUntitled] + 447
    38  com.apple.AppKit                        0x00007fff8c02bdf1 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 254
    39  com.apple.AppKit                        0x00007fff8c02bb80 __95-[NSPersistentUIManager restoreAllPersistentStateRegisteringAsReadyWhenDone:completionHandler:]_block_i nvoke538 + 37
    40  com.apple.AppKit                        0x00007fff8c02bb13 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 140
    41  com.apple.AppKit                        0x00007fff8c02b6fd -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 746
    42  com.apple.AppKit                        0x00007fff8c023aa5 -[NSPersistentUIRestorer finishedRestoringWindowsWithZOrder:completionHandler:] + 1714
    43  com.apple.AppKit                        0x00007fff8be980b9 -[NSPersistentUIRestorer restoreStateFromRecords:usingDelegate:completionHandler:] + 2110
    44  com.apple.AppKit                        0x00007fff8be97759 -[NSPersistentUIManager restoreAllPersistentStateRegisteringAsReadyWhenDone:completionHandler:] + 398
    45  com.apple.AppKit                        0x00007fff8be96a56 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 398
    46  com.apple.AppKit                        0x00007fff8be96799 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557
    47  com.apple.AppKit                        0x00007fff8be961fb -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
    48  com.apple.Foundation                    0x00007fff95c9bf0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
    49  com.apple.Foundation                    0x00007fff95c9bd7d _NSAppleEventManagerGenericHandler + 106
    50  com.apple.AE                            0x00007fff8e96de1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
    51  com.apple.AE                            0x00007fff8e96dc32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
    52  com.apple.AE                            0x00007fff8e96db36 aeProcessAppleEvent + 315
    53  com.apple.HIToolbox                     0x00007fff91463161 AEProcessAppleEvent + 56
    54  com.apple.AppKit                        0x00007fff8be920d6 _DPSNextEvent + 1026
    55  com.apple.AppKit                        0x00007fff8be918bb -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    56  com.apple.Safari.framework              0x000000010c82cd00 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
    57  com.apple.AppKit                        0x00007fff8be859bc -[NSApplication run] + 553
    58  com.apple.AppKit                        0x00007fff8be707a3 NSApplicationMain + 940
    59  com.apple.Safari.framework              0x000000010c9fec8d SafariMain + 267
    60  libdyld.dylib                           0x00007fff94b0c5fd start + 1
    Thread 1:
    0   libsystem_kernel.dylib                  0x00007fff96d0ae6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff9509af08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff9509dfb9 start_wqthread + 13
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff96d0b662 kevent64 + 10
    1   libdispatch.dylib                       0x00007fff8eff2421 _dispatch_mgr_invoke + 239
    2   libdispatch.dylib                       0x00007fff8eff2136 _dispatch_mgr_thread + 52
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff96d0ae6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff9509af08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff9509dfb9 start_wqthread + 13
    Thread 4:: Dispatch queue: com.apple.CFURLCACHE_work_queue
    0   libsystem_kernel.dylib                  0x00007fff96d0b422 getdirentriesattr + 10
    1   com.apple.CoreServicesInternal          0x00007fff974cb938 ftsattr_build + 1019
    2   com.apple.CoreServicesInternal          0x00007fff974cadbe ftsattr_read$INODE64 + 377
    3   com.apple.CoreServicesInternal          0x00007fff974c79ba _GetDirectoryURLs(_CFURLEnumerator*) + 1378
    4   com.apple.CoreServicesInternal          0x00007fff974c68dc _URLEnumeratorGetNextURL + 157
    5   com.apple.CFNetwork                     0x00007fff8e52df7a CFURLCacheFS::getFileSystemUsage() const + 178
    6   com.apple.CFNetwork                     0x00007fff8e52dd4a __CFURLCache::GetFileSystemPersistentStoreSizeFromDisk() const + 58
    7   com.apple.CFNetwork                     0x00007fff8e52cdc5 __CFURLCache::OpenDatabase() + 555
    8   com.apple.CFNetwork                     0x00007fff8e52cb3f __CFURLCache::ProcessCacheTasks0(bool) + 1373
    9   com.apple.CFNetwork                     0x00007fff8e52c481 __CFURLCache::ProcessCacheTasks(bool) + 53
    10  com.apple.CFNetwork                     0x00007fff8e52bf56 __CFURLCache::_CFURLCacheTimerCallback0() + 286
    11  com.apple.CFNetwork                     0x00007fff8e52bdd7 __CFURLCache::_CFURLCacheTimerCallback(void*) + 43
    12  com.apple.CFNetwork                     0x00007fff8e52bcff ___ZN12__CFURLCache29SignalWorkerTaskToPerformWorkEv_block_invoke + 18
    13  libdispatch.dylib                       0x00007fff8eff31bb _dispatch_call_block_and_release + 12
    14  libdispatch.dylib                       0x00007fff8eff028d _dispatch_client_callout + 8
    15  libdispatch.dylib                       0x00007fff8eff2673 _dispatch_queue_drain + 451
    16  libdispatch.dylib                       0x00007fff8eff39c1 _dispatch_queue_invoke + 110
    17  libdispatch.dylib                       0x00007fff8eff1f87 _dispatch_root_queue_drain + 75
    18  libdispatch.dylib                       0x00007fff8eff3177 _dispatch_worker_thread2 + 40
    19  libsystem_pthread.dylib                 0x00007fff9509aef8 _pthread_wqthread + 314
    20  libsystem_pthread.dylib                 0x00007fff9509dfb9 start_wqthread + 13
    Thread 5:: WebCore: IconDatabase
    0   libsystem_kernel.dylib                  0x00007fff96d0b962 pread + 10
    1   libsqlite3.dylib                        0x00007fff8b8161d4 unixRead + 100
    2   libsqlite3.dylib                        0x00007fff8b83c5ee readDbPage + 478
    3   libsqlite3.dylib                        0x00007fff8b83b18d sqlite3PagerAcquire + 349
    4   libsqlite3.dylib                        0x00007fff8b8e83a1 checkTreePage + 289
    5   libsqlite3.dylib                        0x00007fff8b8e87ca checkTreePage + 1354
    6   libsqlite3.dylib                        0x00007fff8b863d53 sqlite3VdbeExec + 59651
    7   libsqlite3.dylib                        0x00007fff8b85440a sqlite3_step + 666
    8   com.apple.WebCore                       0x000000010db3bec9 WebCore::SQLiteStatement::step() + 73
    9   com.apple.WebCore                       0x000000010e285d5e WebCore::IconDatabase::checkIntegrity() + 110
    10  com.apple.WebCore                       0x000000010db3b7b1 WebCore::IconDatabase::performOpenInitialization() + 65
    11  com.apple.WebCore                       0x000000010db3b0c3 WebCore::IconDatabase::iconDatabaseSyncThread() + 259
    12  com.apple.JavaScriptCore                0x000000010d0c9f3f ***::wtfThreadEntryPoint(void*) + 15
    13  libsystem_pthread.dylib                 0x00007fff95099899 _pthread_body + 138
    14  libsystem_pthread.dylib                 0x00007fff9509972a _pthread_start + 137
    15  libsystem_pthread.dylib                 0x00007fff9509dfc9 thread_start + 13
    Thread 6:
    0   libsystem_kernel.dylib                  0x00007fff96d0ae6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff9509af08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff9509dfb9 start_wqthread + 13
    Thread 7:
    0   libsystem_kernel.dylib                  0x00007fff96d0ae6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff9509af08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff9509dfb9 start_wqthread + 13
    Thread 8:
    0   libsystem_kernel.dylib                  0x00007fff96d0ae6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff9509af08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff9509dfb9 start_wqthread + 13
    Thread 9:
    0   libsystem_kernel.dylib                  0x00007fff96d0ae6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff9509af08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff9509dfb9 start_wqthread + 13
    Thread 10:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib                  0x00007fff96d06a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff96d05d18 mach_msg + 64
    2   com.apple.QuartzCore                    0x00007fff961c3377 CA::Render::Server::server_thread(void*) + 195
    3   com.apple.QuartzCore                    0x00007fff961c32ad thread_fun + 25
    4   libsystem_pthread.dylib                 0x00007fff95099899 _pthread_body + 138
    5   libsystem_pthread.dylib                 0x00007fff9509972a _pthread_start + 137
    6   libsystem_pthread.dylib                 0x00007fff9509dfc9 thread_start + 13
    Thread 11:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x00007fff96d06a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff96d05d18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff96abcfc5 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff96abc5e9 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff96abbf25 CFRunLoopRunSpecific + 309
    5   com.apple.Foundation                    0x00007fff95ce1967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
    6   com.apple.Foundation                    0x00007fff95ce176b __NSThread__main__ + 1318
    7   libsystem_pthread.dylib                 0x00007fff95099899 _pthread_body + 138
    8   libsystem_pthread.dylib                 0x00007fff9509972a _pthread_start + 137
    9   libsystem_pthread.dylib                 0x00007fff9509dfc9 thread_start + 13
    Thread 12:: com.apple.appkit-heartbeat
    0   libsystem_kernel.dylib                  0x00007fff96d0aa3a __semwait_signal + 10
    1   libsystem_c.dylib                       0x00007fff904bcdc0 nanosleep + 200
    2   libsystem_c.dylib                       0x00007fff904bccb2 usleep + 54
    3   com.apple.AppKit                        0x00007fff8c0f617d -[NSUIHeartBeat _heartBeatThread:] + 2132
    4   com.apple.Foundation                    0x00007fff95ce176b __NSThread__main__ + 1318
    5   libsystem_pthread.dylib                 0x00007fff95099899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff9509972a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff9509dfc9 thread_start + 13
    Thread 13:: JavaScriptCore::BlockFree
    0   libsystem_kernel.dylib                  0x00007fff96d0a716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff9509bc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore                0x000000010d0d50f6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
    3   com.apple.JavaScriptCore                0x000000010d0d4c15 JSC::BlockAllocator::blockFreeingThreadMain() + 117
    4   com.apple.JavaScriptCore                0x000000010d0c9f3f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib                 0x00007fff95099899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff9509972a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff9509dfc9 thread_start + 13
    Thread 14:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib                  0x00007fff96d0a716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff9509bc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore                0x000000010d0d5717 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore                0x000000010d0d55a8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore                0x000000010d0c9f3f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib                 0x00007fff95099899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff9509972a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff9509dfc9 thread_start + 13
    Thread 15:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib                  0x00007fff96d0a716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff9509bc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore                0x000000010d0d5717 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore                0x000000010d0d55a8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore                0x000000010d0c9f3f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib                 0x00007fff95099899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff9509972a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff9509dfc9 thread_start + 13
    Thread 16:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib                  0x00007fff96d0a716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff9509bc3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore                0x000000010d0d5717 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore                0x000000010d0d55a8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore                0x000000010d0c9f3f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib                 0x00007fff95099899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x00007fff9509972a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x00007fff9509dfc9 thread_start + 13
    Thread 17 Crashed:
    0   libsystem_c.dylib                       0x00007fff904ae4a1 __xvprintf + 106
    Thread 17 crashed with X86 Thread State (64-bit):
      rax: 0x000000015436a864  rbx: 0x00007fff7b840002  rcx: 0x00007fff7b84e940  rdx: 0x00007fff7b84f4a0
      rdi: 0xffffffffffffffff  rsi: 0x0000000000000000  rbp: 0x000000015436ae44  rsp: 0x000000015436a844
       r8: 0x0000000154509c37   r9: 0x000000015436af34  r10: 0x0000000000000000  r11: 0x0000000000000206
      r12: 0x000000000000000a  r13: 0x0000000000000000  r14: 0xffffffffffffffff  r15: 0x00007fff7b84f4a0
      rip: 0x00007fff904ae4a1  rfl: 0x0000000000010202  cr2: 0x0000000154369050
    Logical CPU:     0
    Error Code:      0x00000000
    Trap Number:     13
    Binary Images:
           0x10c7c6000 -        0x10c7c6ffd  com.apple.Safari (7.0.4 - 9537.76.4) <BE71E110-8F31-3710-AC01-96EFEEE5037C> /Applications/Safari.app/Contents/MacOS/Safari
           0x10c7d0000 -        0x10ccd6ffb  com.apple.Safari.framework (9537 - 9537.76.4) <28E2BB7D-87E5-357C-B22E-D4091B5AF7EE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
           0x10d0c1000 -        0x10d438ff6  com.apple.JavaScriptCore (9537 - 9537.76.1) <EB1F11D7-80BA-366C-8807-159575F41CE7> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
           0x10d531000 -        0x10d667ffc  com.apple.WebKit (9537 - 9537.76.4) <D3F786EA-9E87-3BFA-9B39-C938C0EC1F5A> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
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        0x7fff905d4000 -     0x7fff905e3ff8  com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
        0x7fff905e4000 -     0x7fff90614fff  com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
        0x7fff9061b000 -     0x7fff90674fff  libTIFF.dylib (1043) <D7CAE68F-6087-3B40-9CB8-EC6DB47BF877> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
        0x7fff90675000 -     0x7fff9068bfff  com.apple.CoreMediaAuthoring (2.2 - 947) <F1886A05-1C29-3F88-88C0-4A1013530AD1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
        0x7fff9068c000 -     0x7fff906dafff  libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
        0x7fff906db000 -     0x7fff90716fff  com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
        0x7fff9077e000 -     0x7fff907e0ff7  com.apple.WhitePagesFramework (10.7.0 - 141.0) <F95E1174-37B7-300C-8ECE-E67A711B6721> /System/Library/PrivateFrameworks/WhitePages.framework/Versions/A/WhitePages
        0x7fff907e1000 -     0x7fff907e2ffc  com.apple.SafariServices.framework (9537 - 9537.76.4) <33EBCBCD-6A93-3DED-AA0A-5237B878C3FE> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariSer vices
        0x7fff907f6000 -     0x7fff90800ff7  com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
        0x7fff90801000 -     0x7fff90803ff7  com.apple.diagnosticlogcollection (10.0 - 1000) <5CA6D8A2-DEA6-33C3-91BC-F3B076C0500B> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
        0x7fff90804000 -     0x7fff90d27fff  com.apple.QuartzComposer (5.1 - 319) <8B90921F-911B-3240-A1D5-3C084F3E6A36> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
        0x7fff90d28000 -     0x7fff90d28fff  com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
        0x7fff90d29000 -     0x7fff90db2fff  com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
        0x7fff90db3000 -     0x7fff90dc0ff4  com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
        0x7fff90ded000 -     0x7fff90f1cfef  com.apple.MediaControlSender (2.0 - 200.34.4) <FC24EC8D-2E46-3F76-AF63-749F30857B96> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
        0x7fff90f1d000 -     0x7fff90f4efff  com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
        0x7fff90f4f000 -     0x7fff90f9cff2  com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
        0x7fff90f9d000 -     0x7fff91271fc7  com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
        0x7fff912b1000 -     0x7fff9134efff  com.apple.imcore (10.0 - 1000) <DF924E35-74AB-389C-9279-1828518218F8> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore
        0x7fff9134f000 -     0x7fff91378ff7  libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
        0x7fff9138c000 -     0x7fff91397fff  libkxld.dylib (2422.100.13) <67D079F8-6C48-3F42-9FBE-26F1ADA03DC4> /usr/lib/system/libkxld.dylib
        0x7fff91428000 -     0x7fff916d2ff5  com.apple.HIToolbox (2.1.1 - 698) <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
        0x7fff919be000 -     0x7fff919e8ff7  libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
        0x7fff919fa000 -     0x7fff91a2fffc  com.apple.LDAPFramework (2.4.28 - 194.5) <4ADD0595-25B9-3F09-897E-3FB790AD2C5A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
        0x7fff91a30000 -     0x7fff91a32fff  com.apple.OAuth (25 - 25) <22D42C60-CA67-31D7-A4A4-AFD8F35408D7> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
        0x7fff91a33000 -     0x7fff91a33fff  com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
        0x7fff91a67000 -     0x7fff91a6bfff  com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
        0x7fff91a6c000 -     0x7fff91a94ffb  libRIP.A.dylib (599.23.13) <FFE421E6-CB15-3F9D-ADF4-679E26B09892> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
        0x7fff921f2000 -     0x7fff921fafff  libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
        0x7fff9220b000 -     0x7fff923b8f27  libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
        0x7fff923b9000 -     0x7fff92444fff  libCoreStorage.dylib (380) <DE9B3F8C-045C-3010-9A25-C8CD72F1066B> /usr/lib/libCoreStorage.dylib
        0x7fff92445000 -     0x7fff924b2fff  com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
        0x7fff924bc000 -     0x7fff924cafff  com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
        0x7fff924cb000 -     0x7fff924cefff  com.apple.AppleSystemInfo (3.0 - 3.0) <61FE171D-3D88-313F-A832-280AEC8F4AB7> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
        0x7fff924cf000 -     0x7fff924ebfff  libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
        0x7fff924ec000 -     0x7fff92531ff6  com.apple.HIServices (1.23 - 468) <5970AF5C-F5BD-3B6A-97C9-95B2CA98D71D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
        0x7fff92546000 -     0x7fff92546fff  com.apple.SafariDAVNotifier (1.1.1 - 1) <6FD70177-7044-3EFE-905F-08F1D2D40ECA> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier
        0x7fff92547000 -     0x7fff925a4fff  com.apple.imfoundation (10.0 - 1000) <122D84B9-871D-3885-9D8D-840CD529028F> /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n
        0x7fff925a5000 -     0x7fff925d1ff7  com.apple.framework.SystemAdministration (1.0 - 1.0) <6FD03EF6-32B6-397D-B9D7-D68E89A462F5> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
        0x7fff9273f000 -     0x7fff92749ff7  com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff9274a000 -     0x7fff9275efff  com.apple.aps.framework (4.0 - 4.0) <2D42DCDD-055E-3EE1-97F8-FC447B495D3E> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
        0x7fff9275f000 -     0x7fff92760fff  libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
        0x7fff92761000 -     0x7fff9277eff7  com.apple.framework.Apple80211 (9.3.2 - 932.59) <DA61BF63-978E-342D-8F7F-83D0169A7F48> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
        0x7fff9277f000 -     0x7fff927dbfff  com.apple.coredav (1.0.1 - 229.6) <6D2B49E8-E81D-36C7-BC24-FD54FA35E5BC> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
        0x7fff927dc000 -     0x7fff927e0fff  libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
        0x7fff927e1000 -     0x7fff92832fff  com.apple.QuickLookFramework (5.0 - 622.7) <17685CEC-C94B-3F83-ADE1-B24840B35E44> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
        0x7fff92833000 -     0x7fff9284eff7  libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
        0x7fff928a4000 -     0x7fff928ebff7  libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
        0x7fff9293f000 -     0x7fff92940ff7  com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
        0x7fff92941000 -     0x7fff92943fff  libCVMSPluginSupport.dylib (9.6.1) <FB37F4C4-1E84-3349-BB03-92CA0A5F6837> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
        0x7fff93797000 -     0x7fff937b2ff7  libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
        0x7fff937b3000 -     0x7fff93804ff3  com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
        0x7fff93805000 -     0x7fff93817ff7  com.apple.MultitouchSupport.framework (245.13 - 245.13) <E51DE5CA-9859-3C13-A24F-37EF4385C1D6> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
        0x7fff93822000 -     0x7fff9382eff3  com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
        0x7fff9382f000 -     0x7fff9384bfff  com.apple.frameworks.preferencepanes (16.0 - 16.0) <059E99D8-67C2-3B59-B5E7-850DD7A92D75> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
        0x7fff93874000 -     0x7fff93878ff7  libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
        0x7fff93879000 -     0x7fff93ab4fff  com.apple.CalendarPersistence (7.0 - 138.4) <BDD9B054-F274-357F-8343-6F8DAC7B0B36> /System/Library/PrivateFrameworks/CalendarPersistence.framework/Versions/A/Cale ndarPersistence
        0x7fff93ab5000 -     0x7fff93ac7fff  com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
        0x7fff93ac8000 -     0x7fff93d29fff  com.apple.imageKit (2.5 - 774) <AACDE16E-ED9F-3B3F-A792-69BA1942753B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
        0x7fff93d2a000 -     0x7fff93d51ffb  libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
        0x7fff93d52000 -     0x7fff93d83ff7  libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
        0x7fff93d84000 -     0x7fff93db8fff  libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
        0x7fff93db9000 -     0x7fff93e08ff7  com.apple.framework.internetaccounts (2.1 - 210) <D7175985-03A5-315B-B788-FBDC0019B0EA> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
        0x7fff941a2000 -     0x7fff941a6ff7  libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
        0x7fff941a7000 -     0x7fff941b8ff7  libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
        0x7fff941b9000 -     0x7fff941d1ff7  com.apple.GenerationalStorage (2.0 - 160.3) <64749B08-0212-3AC8-9B49-73D662B09304> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
        0x7fff941d2000 -     0x7fff941d9ff7  com.apple.phonenumbers (1.1.1 - 105) <767A63EB-244C-34F1-9FFA-D1A6BED60C31> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
        0x7fff941da000 -     0x7fff941dbff7  libsystem_sandbox.dylib (278.11) <B46E4040-A8C6-3EBC-91F8-F1CB01106614> /usr/lib/system/libsystem_sandbox.dylib
        0x7fff941dc000 -     0x7fff9446ffff  com.apple.RawCamera.bundle (5.05 - 743) <ACFD986B-59D0-313C-941A-5F239CDF9AA7> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
        0x7fff94470000 -     0x7fff94701ff7  com.apple.AOSKit (1.06 - 176) <35525B2F-B02F-31FD-A3B2-FD6AE6D32C11> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
        0x7fff94702000 -     0x7fff94709fff  libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
        0x7fff9470a000 -     0x7fff94739ff7  com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <404369C0-ED9F-3010-8D2F-BC55285F7808> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
        0x7fff9473a000 -     0x7fff94741ff8  liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib
        0x7fff94742000 -     0x7fff94742ffd  libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
        0x7fff94743000 -     0x7fff9474cfff  com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
        0x7fff94ac5000 -     0x7fff94ae3ff7  com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
        0x7fff94ae4000 -     0x7fff94b08fff  libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
        0x7fff94b09000 -     0x7fff94b0cff7  libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
        0x7fff94b0d000 -     0x7fff94b15fff  libsystem_dnssd.dylib (522.90.2) <A0B7CF19

    These are the results it gave me andyBall_uk.
    EtreCheck version: 1.9.11 (43) - report generated 2 June 2014 15:10:46 BST
    Hardware Information:
              iMac (21.5-inch, Late 2012)
              iMac - model: iMac13,1
              1 2.7 GHz Intel Core i5 CPU: 4 cores
              8 GB RAM
    Video Information:
              NVIDIA GeForce GT 640M - VRAM: 512 MB
    System Software:
              OS X 10.9.3 (13D65) - Uptime: 0 days 0:5:10
    Disk Information:
              APPLE HDD ST1000LM024 disk0 : (1 TB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 999.35 GB (833.4 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
              HP Deskjet 3050A J611 series
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Gatekeeper:
              Anywhere
    Kernel Extensions:
              [kext loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
              [not loaded] com.makemkv.kext.daspi (1) Support
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [not loaded] com.adobe.SwitchBoard.plist Support
              [loaded] com.genieoinnovation.macextension.client.plist Support
              [loaded] com.google.keystone.daemon.plist Support
              [loaded] com.oracle.java.Helper-Tool.plist Support
              [loaded] com.oracle.java.JavaUpdateHelper.plist Support
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist Support
              [loaded] com.adobe.CS5ServiceManager.plist Support
              [running] com.genieoinnovation.macextension.plist Support
              [loaded] com.google.keystone.agent.plist Support
              [loaded] com.oracle.java.Java-Updater.plist Support
              [running] org.chromium.chromoting.plist Support
    User Launch Agents:
              [loaded] com.adobe.AAM.Updater-1.0.plist Support
              [loaded] com.valvesoftware.steamclean.plist Support
    User Login Items:
              iTunesHelper
              Google Drive
              Knock
              CrossOver CD Helper
              CrossOver CD Helper
              Android File Transfer Agent
    Internet Plug-ins:
              o1dbrowserplugin: Version: 5.4.1.18709 Support
              Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 Support
              Default Browser: Version: 537 - SDK 10.9
              Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
              FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
              LogMeIn: Version: 1.0.961 - SDK 10.7 Support
              Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.7.3
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