Dc 5750 computer won't boot when restarting

I have a DC 5750 HP Desktop and I can't get it to boot up to logon screen when selecting restart, it will power down and attemp to reboot but after reading memory I just displays a blank or black screen with no writing or mouse pointer at all. This only happen when restarting on it's own or, after installing updates or software. It will only boot to the desk top upon pressing the power button.
Please help.

Hi
I am having this exact same problem. The system runs fine and every time you turn it on it boots up first time, however if you are already logged on and for any reason you need to restart it shuts down,comes up with the first screen and then goes blank.
I have already updated the bios to the latest version but no luck. Any help would be much appreciated.

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Since that one time I put the computer in hibernate and when I tried to bring it out it told me it failed when coming out of hibernate so it went to reboot and now won't boot.
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END EDIT
Next Step: I come to you guys here on this forum. I am a bit perplexed and lost at what to do. I wonder if this is a virus but I cannot get the computer to respond to try to get into it to check.
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Manual: http://h10032.www1.hp.com/ctg/Manual/c03099531
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DDC block report generated by SwitchResX for display
VGA/SVGA Display
0 1 2 3 4 5 6 7 8 9 A B C D E F
0 | 00 FF FF FF FF FF FF 00 00 00 00 00 00 00 00 00
1 | 0A 0A 01 01 0C 1E 17 BE E8 2D C9 A0 57 47 98 27
2 | 12 48 4C 00 00 00 01 01 01 01 01 01 01 01 01 01
3 | 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01
4 | 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01
5 | 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01
6 | 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01
7 | 01 01 01 01 01 01 00 00 00 00 00 00 00 00 00 20
Valid DDC block: checksum passed
EDID Version........1.1
Manufacturer........@@@
Product Code........0 (0000) (0000)
Serial Number.......0
Manufactured........Week 10 of year 2000
Max H Size..........30 cm
Max V Size..........23 cm
Gamma...............2.90
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Active off Suspend Standby
Display type:
RGB color display
</pre>
So far, I'm stumped. This is a $200+ KVM, supposedly better than many of the cheapies, with listed Mac compatibility. Neither Apple nor Belkin wants to take ownership for this problem. If anyone has any tips on where to look next, I'd be very grateful!
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Hi BSteely,
Thanks for taking the time to look into this.
The blue screen I see is definitely not being generated by the LCD - it's coming from the Mac. It's coming up just after the gray Apple logo you see when booting. Normally you'd next see the finder pop up, but that never happens as long as the KVM is plugged into the mac (and it's only the VGA connection which is doing this, since the same thing happens with the keyboard/mouse unplugged from the mac). Once I remove the VGA cable, it continues to boot normally. If I hookup the LCD directly to the mac, it also boot normally.
Sorry I wasn't clear about VNC. I'm not seeing two displays at once, I'm seeing two different displays -- one when the kvm is on the mac's channel, and another when it switches away. Funny enough, I'm getting MORE resolution choices when I'm not on channel. The DDC info I posted above is for when I'm on channel.
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Last edited by Meskarune (2009-10-31 04:26:39)

Xyne wrote:Then again, when you buy Windows, I suppose you're looking for the authentic Windows experience.
I was going to say, even at $30 you still managed to get the full windows experience at first boot!
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Last edited by toxygen (2009-10-31 03:06:12)

Dc 5750 computer won't boot when restarting

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