DCR Server may be down.
Hi,
I'm running lms 3.2 on W2008, i get this error "DCR Server may be down." when i connect to device management.
The process DCRServer is running normally, i've restarted it and i have the same result.
In the DCRServer.log no error message(DCR Server started successfully.), but in the dcr.log i've the following errors:
[ Thu Jul 01 14:54:30 CEST 2010 ] [CS_DCR:DCRCAMServlet-Thread-13] FATAL CTM.Registry - ERR_IN_REGISTRY,CTMRegistry::startRegistryServer() : Can't find/start registry server
[ Thu Jul 01 14:54:32 CEST 2010 ] [CS_CORE:LOADCLASSSERVLET-Thread-17] FATAL CTM.Registry - ERR_IN_REGISTRY,CTMRegistry::startRegistryServer() : Can't find/start registry server
[ Thu Jul 01 15:09:15 CEST 2010 ] [main] FATAL CTM.Registry - ERR_IN_REGISTRY,CTMRegistry::startRegistryServer() : Can't find/start registry server
Can someone help me?
In attach, the output of pdshow, dcr.log and DCRServer.log
Tx
I have seen this problem before if Daemon Manager (or rather Tomcat) is started too soon after it is stopped. In that case, the TCP sockets responsible for internal communication have not be relinquished, and thus this error occurs.
However, in your case, DCRServer is up. Therefore, I suspect you may be seeing CSCtd07131 which can affect multi-CPU Windows machines. I recommend you open a service request with TAC to obtain the patch for this bug.
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Hi,
Dear Expert.
first of all i apologies that my English is not good.
i am using Microsoft Windows Server 2003 Enterprise Edition SP1 and using CiscoWorks
LAN Management Solution
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Process State Pi
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ESS Program started - No mgt msgs received 27
14
EssMonitor Running normally 29
50
EventFramework Program started - No mgt msgs received 32
95
SyslogCollector Running normally 32
96
RMEDbEngine Program started - No mgt msgs received 32
97
DfmBroker Running normally 34
24
DfmServer Running normally 36
62
DfmServer1 Running normally 36
63
FHDbEngine Program started - No mgt msgs received 36
64
EPMDbEngine Program started - No mgt msgs received 40
81
EPMServer Running normally 42
20
AdapterServer Program started - No mgt msgs received 43
20
AdapterServer1 Program started - No mgt msgs received 43
21
FHServer Running normally 43
22
INVDbEngine Program started - No mgt msgs received 43
23
PMServer Running normally 4582
IpmDbEngine Program started - No mgt msgs received 4708
UPMDbEngine Program started - No mgt msgs received 4840
UPMDbMonitor Running normally 4949
ANIDbEngine Program started - No mgt msgs received 4953
MACUHIC Running normally 4990
UTLITE Running normally 4991
CmfDbEngine Program started - No mgt msgs received 4992
CmfDbMonitor Running normally 5104
DFMLogServer Program started - No mgt msgs received 5106
DFMCTMStartup Administrator has shut down this server 0
FHPurgeTask Never started 0
DFMMultiProcLogger Program started - No mgt msgs received 5108
CSDiscovery Never started 0
DCRDevicePoll Never started 0
CSRegistryServer Running normally 5109
Tomcat Program started - No mgt msgs received 5110
TomcatMonitor Running normally 5206
Apache Running normally 5567
DCRServer Running normally 5580
CMFOGSServer Program started - No mgt msgs received 5641
TISServer Program started - No mgt msgs received 5642
DFMOGSServer Program started - No mgt msgs received 5757
NOSServer Running normally 5795
PTMServer Running normally 5796
InventoryCollector Running normally 5797
Interactor Program started - No mgt msgs received 5885
InventoryCollector1 Program started - No mgt msgs received 5886
Interactor1 Program started - No mgt msgs received 6116
UPMProcess Running normally 6117
WlseUHIC Running normally 6118
UTManager Running normally 6119
VNMServer Program started - No mgt msgs received 6120
EssentialsDM Running normally 6121
ICServer Running normally 6310
EnergyWise Running normally 6581
ConfigMgmtServer Running normally 6582
PMCOGSServer Program started - No mgt msgs received 6583
ConfigUtilityService Running normally 6584
CAAMServer Running normally 6585
IPMOGSServer Program started - No mgt msgs received 6586
TopoServer Program started - No mgt msgs received 6587
LicenseServer Program started - No mgt msgs received 6588
FDRewinder Never started 0
NameServer Program started - No mgt msgs received 6591
NameServiceMonitor Program started - No mgt msgs received 6792
EDS Running normally 6870
ANIServer Running with busy flag set 7224
UTMajorAcquisition Never started 0
EDS-GCF Running normally 7257
jrm Running normally 7258
DataPurge Administrator has shut down this server 0
IPMProcess Program started - No mgt msgs received 7535
CTMJrmServer Administrator has shut down this server 0
SyslogAnalyzer Never started 0
ChangeAudit Never started 0
diskWatcher Running normally 8381
I run out of ideas...
Regards,
AbelHi Afroz!
Thanks for the quick reply!
1) I checked files - and indeed, the third link of the file was empty.
I restored contents of the same test server (as an attachment - original files) - now everything is working fine. Many thanks for your advice!
Because of what could this happen?
Current settings are as follows (i did not change them):
[lms42/root-ade etc]# ls -la /opt/CSCOpx/MDC/tomcat/shared/lib/ctm_config.txt
-rw-r--r-- 1 casuser casusers 1037 Jul 22 13:54 /opt/CSCOpx/MDC/tomcat/shared/lib/ctm_config.txt
[lms42/root-ade etc]# ls -la /opt/CSCOpx/MDC/tomcat/webapps/cwhp/WEB-INF/lib/ctm_config.txt
-rw-r--r-- 1 casuser casusers 1084 Jul 22 13:54 /opt/CSCOpx/MDC/tomcat/webapps/cwhp/WEB-INF/lib/ctm_config.txt
[lms42/root-ade etc]# ls -la /opt/CSCOpx/MDC/tomcat/lib/ctm_config.txt
-rwxr-xr-x 1 casuser casusers 1104 Aug 20 12:07 /opt/CSCOpx/MDC/tomcat/lib/ctm_config.txt
2) It was also noted that if address on the link "Inventory>Device Administration>Discovery>Schedule", then an error message appears:
Error
Error in getting the Discovery configuration information, please configure Standard / Custom Discovery and start the schedule.
- no any records for Discovery Schedule and not accessible button Add (for add new Discovery Jobs).
This is related errors? -
Error Communicating with DCR Server
Hello,
While trying to edit device credentials, I got this error from DCR:
Error in communicating with DCR Server.
DCR Server may be down. Please start the DCR Server and then refresh the page.
But when I checked the DCRServer process status from Process Status Report and the Process List, it's Running normally.
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Products Installed
Re: Error Communicating with DCR Server
Name
Version
License Status
Size
CiscoWorks Common Services
3.2.0
Licensed
Not applicable
Campus Manager
5.1.4
Evaluation
100
CiscoView
6.1.8
Licensed
Not applicable
CiscoWorks Assistant
1.1.0
Licensed
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Device Fault Manager
3.1.3
Evaluation
100
Internetwork Performance Monitor
4.1.0
Evaluation
100
Integration Utility
1.8.0
Licensed
Not applicable
LMS Portal
1.1.0
Licensed
Not applicable
Resource Manager Essentials
4.2.0
Evaluation
100
Health and Utilization Monitor
1.1.0
Evaluation
100
When I try to edit Device Credential, this error appears.
Error in communicating with DCR Server.
DCR Server may be down. Please start the DCR Server and then refresh the page.
DCRServer is stopped and started but the problem still appears.
Thanks.
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