De-authorizing a device from my App Store account

How do I de-authorize my old phone from my App Store account.

Go to Settings/General/Reset and choose Erase All Content and Settings. It can then be set up as a new device with a new user.

Similar Messages

  • HT1918 How to remove my credit card from my App Store Account?

    How I remove my credit card from my Apps Store Account??
    I want to avoid unwanted purcharses from my nephew.... Someone can help me?
    I know it's possible to "upgrade" one account adding credit card, I can not find a way to remove it.

    you can't from the iPad.
    Go to iTunes on a computer, log in with your apple ID and select 'account'.
    After that , select 'payment method' and select 'none'.
    Good luck
    PS: reply if you're having trouble. You use mac or windows?
    Message was edited by: jesterwylde

  • I cant buy from my app store account i just can download the free apps!! My account is locked how can i get it back ?

    I cant buy from my app store account i just can download the free apps!! My account is locked how can i get it back ?

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • How do I delete a d/l from my app store account

    I was about to download an app but decided not to - how do I delete it from "purchases" under my app store.  Now everytime I open my computer the faded icon shows on my loading dock - but I don't want to download this item.

    I figured it out.  It was showing up faded on my dock and I just right clicked on it and clicked the cancel download option and it didn't show up again!

  • How can I completely remove a game from my app store account?

    Ive tried all the different methods I can find of deleting/mark as hidden but I keep getting annoying weekly updates come through. I dont like the game and will never play it but it seems without starting a new Apple ID and losing everything I have paid for on iPhone and Mac Im stuck with a continual App Store badge icon for a game I dont want.

    I gave in and installed the update but it still showed as an update. I installed the same update 3 times and it still show as an available update so I gave up. Guess Ill have to put up with it for a few months and hope Mountain Lion has an App Store that works properly.

  • Your Apple ID, was just used to download Excalibur: Knights of the King from the App Store on a computer or device that had not previously been associated with that Apple ID.

    I keep receiving :
    Your Apple ID, ********@*******.***, was just used to download xxxxxxxx from the App Store on a computer or device that had not previously been associated with that Apple ID.
    You may also be receiving this email if you reset your password since your last purchase.
    If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
    If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
    Regards,
    Apple
    Apple has been no help, Mac Store has been no help.
    Only iPad 2 & home computer authorized for downloading.
    Anybody have an answer/same problem?
    Thanks !
    <Email Edited By Host>

    I'm having a similar problem.  I had previously (over a year ago) purchased 2 episodes of Law &amp; Order.  Then about 2 months ago, I purchased the 3rd season of Sons of Anarchy.  When I downloaded these episodes to my iPad, about a dozen full seasons of various shows popped up, too.  No money was removed from my iTunes account &amp; theses particular shows aren't in my iTunes library on my desktop.  I've tried every which way to delete them from my ipad, but can't.  I went to the Apple store &amp; they suggested I contact expresslane.apple.com for help.  I submitted my problem, via email Friday, as they asked, but have not received any response.  Any suggestions on how to get rid of these "phantoms?".

  • If I've installed an app from the app store and the author's distribution certificate expires, my app will still run or not? Thanks a lot.

    If I've installed an app from the app store and the author's distribution certificate expires, my app will still run in my device or not?
    For example in the case that the author won't renew the certificate itself, i guess his app will be removed from the app store; but what happens to the apps installed in the devices?
    Thanks a lot.

    The author's certificate is only used to authenticate the author when the app is uploaded to the app store.
    The app is then signed by Apple before being added to the app store.
    Nothing will happen to your app except you won't get any updates.
    Evertually, iOS upgrades could stop the app from working if you upgrade iOS beyond what the app supports.

  • HT1491 how do I purchase games from the app store with an itunes card from my device?

    How do I purchase games from the app store using an itunes card from my device?

    Redeem the card into your iTunes account and make purchases.
    Apple - iTunes - Inside iTunes - How to Redeem Free Download Codes and Gift Cards In the App Store and iTunes

  • Hacked Message: Your Apple ID was just used to download Podcasts from the App Store on a computer or device that had not previously been associated with that Apple ID

    So I just got a message from Apple saying
    "Your Apple ID was just used to download Podcasts from the App Store on a computer or device that had not previously been associated with that Apple ID"
    I am new to Apple products and signed up to the app store about an hour before but have not downloaded any apps yet.
    I also turned on iCloud Drive.
    Neither of these are Podcasts and I do not have any Podcasts on my device.
    The message is a really poor warning, it could for instance list the IP address which would immediately tell me if it was me.
    It could list what type of device it was.
    It could list what Podcast was downloaded.
    But no, just some random message, probably generated by the really bad default iPhone settings that put ease of use before security.
    I have a long complex password that I do not want ot have to change just because Apple generates a stupid message.
    On Google you have a log of all logins and devices, is there something similar with Apple, so I can figure this out?

    Kroll17 wrote:
    I don't know, I thought it was pretty clear
    "was just used to download Podcasts from the App Store"
    it said it was used to download a Podcast from the App Store
    I have not down downloaded any podcasts and there are no podcasts in the podcasts app, of course if Apple were to list the podcast that was downloaded, the IP address and the device it might help one dismiss the message.
    I am running the latest v8.1.1 although how the version of my OS related to a message generated by Apple servers is beyond me, unless my device is not authenticating properly so Apple thinks I am someone else but then as I have not downloaded any Podcasts that would not seem to be the issue.
    It does NOT say you downloaded a podcast. First, podcasts are not downloaded from the App Store; they are downloaded from the iTunes store.
    It's very clear to me; the app named  "Podcasts" was downloaded, not a podcast. "Podcasts" is a app provided by Apple for managing and downloading podcasts.

  • I'm trying to purchase an app from the app store and getting an error message that says unable to verify my computer or device.  Anyone have any suggestions?

    I'm trying to purchase an app from the App Store but continually getting an error message that reads  -"Unable to verify your device or computer".  I can purchase apps from iTues with no issues at all, but not from the App Store.  Any suggestions?

    Read the article you linked

  • How can i find out which of my apple devices made a purchase from the app store?

    How can i find out which of my apple devices made a purchase from the app store?

    Not possible as purchases can be downloaded to all devices using the same Apple ID.

  • I just bought a used iMac and I'm having problems updating my apps from the app store! it shows that i am signed in, but when trying to update, the email of previous owner shows and i cannot change it! how can i fix this?

    how can i change the email from previous owner of the computer to mine?

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    1a. If you don't own another Mac
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    1b. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    2. Partition and install OS X
    If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
    Launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    3. Other issues
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

  • Photoshop Elements 10 from the app store crashes every time I run it

    I bought Photoshop Elements 10 from the app store. When I try to run it, it crashes. My macbook is brand new (bought it March, 2012), with 8GB ram and a 256SSD. Here's the report:
    Process:         Adobe Photoshop Elements 10 Editor [247]
    Path:            /Applications/Adobe Photoshop Elements 10 Editor.app/Contents/MacOS/Adobe Photoshop Elements 10 Editor
    Identifier:      com.adobe.psexeditor
    Version:         10.0 (10)
    App Item ID:     465291110
    App External ID: 4155134
    Code Type:       X86 (Native)
    Parent Process:  launchd [114]
    Date/Time:       2012-03-22 23:45:10.696 -0300
    OS Version:      Mac OS X 10.7.3 (11D50)
    Report Version:  9
    Interval Since Last Report:          45044 sec
    Crashes Since Last Report:           7
    Per-App Crashes Since Last Report:   7
    Anonymous UUID:                      2064095C-FE4C-468B-83EE-1A0F874F9706
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Library not loaded: @executable_path/../Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
      Referenced from: /Applications/Adobe Photoshop Elements 10 Editor.app/Contents/MacOS/Adobe Photoshop Elements 10 Editor
      Reason: image not found
    Binary Images:
        0x1000 -  0x220ffff +com.adobe.psexeditor (10.0 - 10) <967C5267-0204-75CF-FDB8-598A22E9F297> /Applications/Adobe Photoshop Elements 10 Editor.app/Contents/MacOS/Adobe Photoshop Elements 10 Editor
    0x2a4d000 -  0x2a53fff  org.twain.dsm (1.9.4 - 1.9.4) <3269566F-997C-3E69-82D2-CAEDC827C249> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
    0x8fec9000 - 0x8fefbaa7  dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
    0x935da000 - 0x938e4ff3  com.apple.Foundation (6.7.1 - 833.24) <8E2AD829-587C-3146-B483-9D0209B84192> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x96a47000 - 0x96c1efff  com.apple.CoreFoundation (6.7.1 - 635.19) <3A07EDA3-F460-3971-BFCB-AFE9A11F74F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x96cbd000 - 0x96d21fff  com.apple.framework.IOKit (2.0 - ???) <8DAF4991-7359-3D1B-AC69-3CBA797D1E3C> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x97d4c000 - 0x97d5afff  com.apple.opengl (1.7.6 - 1.7.6) <5EF9685C-F8B2-3B22-B291-8012761E9AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x97f14000 - 0x98199fe3  com.apple.QuickTime (7.7.1 - 2315) <E6249041-B569-3A96-897F-E84B1C057948> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x9899e000 - 0x989a5fff  com.apple.agl (3.1.4 - AGL-3.1.4) <99D6DFAD-5B2E-3314-A7A5-936666931CD4> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    0x9c328000 - 0x9c328fff  com.apple.Carbon (153 - 153) <63603A0C-723B-3968-B302-EBEEE6A14E97> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.68f98
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.19)
    Bluetooth: Version 4.0.3f12, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: M4-CT256M4SSD2, 256,06 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS31N
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 3
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

    Hi,
    Can you please confirm whether the volume on which you are installing Photoshop Elements is Case Sensitive or Case In-Sensitive? To find this out you will need to perform the following steps:
    1. Launch /Applications/Utilities/Disk Utility.app
    2. Click on the Disk from the left panel (Not the Partition)
    3. Click on the Partition Tab
    4. Check the text that is written in the Format Tab. Is it Mac OS Extended (Case-sensitive, Journaled)?
    If it is Case-sensitive, Journaled, then you will have to make this volume as Case-Insensitive by selecting Mac OS Extended (Journaled) as PSE is currently not supported on case sensitive volumes.
    Thanks,
    Tarun

  • I recently changed my e-mail address and have made the changes in my Apple account. But when I try to purchase an app from the App Store on my ipad, the sign in cue still shows my old e-mail address rather than my new one.

    Hi there. I am having difficulty buying apps from the App Store. I recently changed my e-mail associated with my apple account. when i try to purchase an app, the cue to sign in does not show my new e-mail, but still shows my old e-mail. when I put in my password, it does not work because my password is no longer associated with the old e-mail address. i don't understand why my old e-mail still shows up. Can someone help me?

    Hello there, loupar.
    The following Knowledge Base article offers up just how to change your Apple ID for the App Store on your iOS device:
    iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht1311
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I can't find my serial number for the new Compressor that I got from the app store

    ive been trying to export a final cut file  to a .mov. i keep getting a codec error and recently got compressor however when i try to export using compressor it asks for a serial number that i dont have because the app store never gave me one.

    Compressor 4 does not give a serial number, it only runs on Mac's that are "authorized" for your iTunes/App Store account.
    If it's asking for a s/n, sounds like you're launching an old, unregistered Compressor 3.5 version.  Launch from the Applications menu, not from the Dock.

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