De-Authorizing Old (lost) Computer

I just had a Windows laptop replaced and need to "de-authorize" that computer so that I can authorize my replacement to play songs I've already purchased. I cannot get access to the old laptop - it's gone daddy gone. Is there another way to manually manage my authorizations? Would tech support help with this issue?

Go to the iTunes Music Store in iTunes, and click on your username in the upper right. It will prompt you for your password. Enter your password and continue to the 'Apple Account Information' page.
In the top round-edged box, you will see a "Deauthorize All" button. This will reset the count for authorized computers, but you may only do this once every 365 days. I recommended just waiting until you've used all of your accounts, so in case of an emergency you can use it. This will not however actually deauthorize a computer from playing your music; It just resets the count.

Similar Messages

  • De-authorizing old fried computer

    How do you de-authorize an old computer that is fried ?

    You can install Elements on up to two computers, so if you’ve only installed it once, then you can just install it again on the new computer and not have problems.  However, if you’ve already installed it twice, or eventually will, then you can contact Adobe for deactivate that defunct computer on their end based on your ID and probably after asking you some questions.  I’d suggest starting up a chat with Adobe CS and see what they can do.

  • After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one,  When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine.  How

    After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one,  When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine.  How do I correct this. I am using Windows 8.1 .  My wife has never had an iTuunes account

    Hello Lakesidetom,
    It sounds as though you are experiencing an issue with an Apple ID and authorizations. Based on your post, it sounds like you are familiar with the authorizing and deauthorizing process. The Apple ID in question (your wife's email) may be originating from the iPhone you are attempting to update. Is it possible that your wife created an Apple ID or iCloud account which is signed in on that iPhone? Below, I have included links to some resources that may help you determine if your wife has created an Apple ID:
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  • HT1420 I have "authorized" my new computer--still not authorized to play itunes music associated with old apple id

    I have "authorized" my new computer in itunes to play and sync old itunes library. However, not all songs can be played due to a continuing authority problem. Apparently, these old songs are associated with a old user apply id--and old--no longer accessible email address. What can I do to associate music (which I paid for) on an old outdated apple id to my current apple id?  Thank you!

    Copy it from the other computer or from your backup copy of your other computer.

  • HT1420 I recently got a new operating system on my two-year old windows computer, but itunes says that I need to authorize my computer and I already have authorized five computers.  I think I should deauthorize all but does that deauthorize my ipad and ip

    I recently had a new operating system installed on my two-year old windows computer.  iTunes wants me to authorize my computer (again) and then says that I already have five computers authorized.  Should I deauthorize all?  Would that affect my iPad and iPhone?  I may have old, non-functioning computers that are still authorized and should be removed. 

    Your past purchases are not on the computer.   By choosing download all, those purchases will download to the computer. 
    Once authorized to your iTunes account you can control the computer.
    When syncing the iPad the first time you will get the warning " this iPad is synced with another computer, syncing will erase all contents and replace with the contents of this computer"
    Say yes, this is what you wan to do. 

  • De-authorizing a crashed computer?

    So... my old iBook's HD failed. It's a work computer and still under warranty so it has been sent back to apple. Meanwhile, I bought my own (yeah) and transfered all my music over to mine and don't intend on having purchased music on the other one.
    The old work computer will come back to me, eventually, but it will be with a new HD. Have I just lost one of my authorizations?
    --L

    Well, lost is perhaps a strong term. The old HD and install will still be authorized. There's no way of de-authorizing just that computer.
    But, down the road when you find yourself maxed out (5 authorizations), you can de-authorize all computers and just re-authorize those that you want (theoretically at most 4 other computers) authorized under your account settings in the iTunes Store -- or you can email Apple Support through the form at http://www.apple.com/support/itunes/store/authorization/ saying "I need help with de-authorization" and they can de-authorize everything right now. It's a once-yearly thing, so choose wisely.

  • I authorized a new computer for iTunes, plugged my phone into computer and now all of my songs in iTunes are not in my account and are missing from my phone.  Help!

    I authorized a new computer for iTunes, plugged my phone into computer and now all of my songs in iTunes are no longer in my account, on computer or in iphone  Help!

    Media is only where you put it.
    Did you copy or move the media from the old computer to the new computer?

  • After moving my itunes library from my old WinXP computer to my new Win7 computer, itunes gives a warning that my content on my phone must be removed and re-synced. I want to merge changes/updates on my phone with my itunes library as normal, not erase it

    After moving my itunes library from my old WinXP computer to my new Win7 computer, itunes gives a warning that my content on my phone must be removed and re-synced. I want to merge changes/updates on my phone with my itunes library as normal, not erase it & replace it. My updates/changes will be lost.
    How do I merge content on my iPhone & content in iTunes together?

    Hopefully you still have the original library and can redo the migration...
    These are two possible approaches that will normally work to move an existing library to a new computer.
    Method 1
    Backup the library with this User Tip.
    Deauthorize the old computer if you no longer want to access protected content on it.
    Restore the backup to your new computer using the same tool used to back it up.
    Keep your backup up-to-date in future.
    Method 2
    Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
    Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
    I'd recommend method 1 since it establishes an ongoing backup for your library.
    Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should  merge the existing data from the device.
    If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
    Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
    tt2

  • Background Music Problem - "Not Authorized on this computer"

    I m stuck in a loop and hope that somebody here has an idea how to help. I just bought a new iMac and transferred my music library over from my old computer using the migration assistant. I authorized the new computer in iTunes and all the music plays without a problem. However, when I try to add music from my iTunes library as a background track over video, I get an error message saying that I am not authorized to play the music. It then directs me to iTunes to authorize the computer but that tells me that I AM authorized.
    So far, I have spoken with the iTunes department who tell me it is a problem on the iMovie side and the iMovie folks who direct me back to the iTunes department. If anyone has any idea how to solve this problem, I would greatly appreciate it. I'm running the latest version of both apps.
    Thanks

    Hi
    My list on this - may be of help.
    *No Audio*
    Most common origin is use of audio from iTunes.
    Work around -
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    • Copy out this as an Audio-CD .aiff (not .mp3)
    • Use this in the movieproject
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  • IPod not authorized on my computer

    Just bought my first iPod (touch). Got it set up with my computer then realized I was sold an old version. So returned it for the newest version.
    Now I've got the new one set up and got some apps but it says I don't have a machine authorized for my computer. How do I get the new one authorized? I removed the old one before I returned it.
    Thanks!

    yes authorizing the compuer works. you go into itunes and Authorize it and then the application on the itouch/iphone would be able to run. The games were not working when i downloaded them but when i did that it works normal now.

  • Some apps saying "Computer is not Authorized" on new computer

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    I am having a similar problem except I have a replacement iPhone instead of computer. I synced my old iPhone 3G, had it replaced due to a problem with the vibrate switch, and tried to restore/sync my new iPhone with all the apps purchased or free downloads from my old iPhone.
    I'm getting the error saying some apps are not authorized on this computer. I tried the recommendation to deauthorize iTunes, quit, launch and reauthorize iTunes. But the iPhone sync still gives the same error.

  • My iPhone wont let me download some apps that i have payed for on on my account; it says my iPhone is not authorized for this computer, but it is.

    My iPhone wont let me download some apps that i have payed for on on my account; it says my iPhone is not authorized for this computer, but it is.

    No, iTunes never says an iPhone is not authorized.
    This is occurring on a computer, correct?
    Is the computer authorized for the account the media or apps were acquired with?

  • My 5th gen. ipod died and they replaced it with a new one, but I'm having problems getting the music. An error message says that its not authorized on this computer. The ipod is synced but it wont let me add what music I want.

    My 5th gen ipod died and apple replaced it with a new one. I synced it up to the itunes that I already have on my computer but an error message keeps coming up telling me that its not authorized on this computer. What do I do?

    About iTunes Store authorization and deauthorization
    iPod: Troubleshooting songs and audiobooks that won't play
    iPod does not play content purchased from the iTunes Store

  • I am trying to finish a book in InDesign CS2 with another person. My old XP computer became unstable and I had to get a Windows 7 computer. I was able to install CS2 on the Virtual XP Machine on my Windows 7 computer, but I cannot register or activate it.

    I am trying to finish a book in InDesign CS2 with another person. My old XP computer became unstable and I had to get a Windows 7 computer. I was able to install CS2 on the Virtual XP Machine on my Windows 7 computer, but I cannot register or activate it. Adobe no longer supports activation. Is there a way I can keep using CS2? I need to get files back and forth to my coauthor. I also have CS6. I understand that files can go form 2 to 6, but not backwards. Thanks Robert

    you can download a new installer and serial number from Adobe at Adobe - CS2 Downloads

  • I got an old/lost iPhone. How do I reboot the phone and tie it to my own apple-id/iCloud?

    I lost my phone, but luckily I got an old/lost iphone from my work. It had been in a box with forgotten stuff for more than 6 months, so everybody assumed that the previous owner wouldn't care to get it back (they even called the number shown on the screen, but gave up since that number doesn't exist anuymore).
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    It has been reset to some sort of start-up mode, where you can activate the iPhone, but it is linked to the old apple id (the unknown, previous owner's) and since I do not have the password nor the e-mail for this old apple id, I cannot figure out how to link the iphone to my own apple id and finally get it activated.

    The Apple ID and Password that was Originally used to Activate the iDevice is required
    If you do not have that information you will not be able to use the Device.
    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

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