Deactivate Adobe Web Premium CS5 problem

Hello,
I have Creative Suite Web Premium CS5. On old computer, the deactivate voice in menu "?" exist but in the Window of Adobe Creative Web Premium CS5, receive this message:
"Connect to internet and press continue".
Acrobat 9 Pro is deactivated without problem and internet is ok. I have a new computer but the number of pc is two and I can't install the suite on new computer, if the deactivate process is not completed on old computer first... I have removed antivirus software, not exist firewall or proxy in this moment on old computer.

Check your router/ firewall. There is still a port being blocked which is not necessarily the one used by Acrobat. in case of persisting problems try a network sniffer liek Wireshark to see where your packets bounce....
Mylenium

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Dear Eshant_Jindal,
thanks for your answer.
And is it possible that I use my current license for a MAC? I am not sure whether I have bought a WIN license or a general license?
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Best regards
Von: Eshant_Jindal
Gesendet: 25 December 2014 13:49
An: Tobias Mohr
Betreff: Is it possible to install Adobe Web Premium CS5.5 on a Windows 8?
Is it possible to install Adobe Web Premium CS5.5 on a Windows 8?
created by Eshant_Jindal <https://forums.adobe.com/people/Eshant_Jindal> in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/7043306#7043306>

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Really hoping someone will be able to help me!!! Where can I download a trial version of Adobe Web Premium CS5 for Mac
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Mylenium, Here are the system configurations on each of my desktop computers. You were the only respondent to my post
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Hello,
I asked for assistance a couple of weeks ago, and got an answer that 1/2 way solved my problem. So I'm looking for help to get me all the way there.
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Deactivate Adobe Web Premium CS5 problem

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