Deactivate Elements 7

I am in the process of moving my software to a new machine.  I have a registered copy of Elements 7.  I understand that I have to deactivate it before I uninstall it.  However, I see no way to do that.  In Help there is no "Deactivate" option.  The only option that seems related is one that says "Registration...", but it is greyed out.  What am I missing?

There will be no Help->Deactivate option inside the help menu in case you have bought your copy in a DVD from store. But there will be a link inside the Organizer and Editor in case you have converted a trial into a full retail version.
Regards,
Ankush

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