Deactivate previous computer
How can I deactivate a previous computer I do not have access to or how can I activate the computer I now have. I keep getting a message saying it has been used on a previous computer. I understand you can activate up to 6
You have 2 activations on any normal license. Only specific volume licenses allowed more activations with the same serial number. Anyway, it's a moot point. Contact support by web chat to reset activations server-side.
Mylenium
Similar Messages
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Cannot deactivate previous computer to install CS3, now what?
I am unable to access a previous computer to deactivate Contribute CS3 in order to complete installation on new computer. Any suggestions?
We have done the needful and I can see that you are able to activate the product.
If you need any further help please let us now.
Regards,
Rajeev. -
I cannot access my previous computer (as the School Technicians reformatted it before deactivating Adobe Acrobat XI Pro). What's the procedure to contact someone to help when chat is closed?
your post here and chat are your two options.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html -
How do i deactivate a previous computer?
i dont know how to deactivate a computer without being on that computer... does anybody know???
If you no longer have, or access to, the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store,
Deauthorise all five,
(Please Note: this can only be done Once every 12 months)
Then re-authorize your current Computer(s) one at a time..
Authorise / Deauthorise About > http://support.apple.com/kb/HT1420
Note: From memory you need to have at least 2 Computers Authorised before the Deaurthorise all 5 Option appears. -
How do i deactivate a computer i no longer have from my homesharing?
hi, I have just purchased a new computer because my previous laptop died - when I downloaded I tunes, it has told me all my 5 homesharing devices are full - how do I deactivate a computer I no longer physically have anymore - can you reset homesharing computers without losing your data?
Use the Deauthorize All command documented in this article, or if it isn't an option, the 'contact iTunes Store support' link at the bottom of it.
(115361) -
I purchased Adobe Acrobat Professional and have been trying to activate it for some time. I also had this same program on my previous computer. How do I de-activate it from that computer so that I can activate it on my new computer?
Hi larrygoynes,
To transfer the license from one pc to another the step you have to follow is to 'Deactivate' the license first from the older machine.
To accomplish this you need to Launch Acrobat, go to the 'Help' menu and select 'Deactivate'
On the new machine you can install Acrobat and then use the serial number to 'Activate' the software and this will complete the license transfer.
You can refer the KB Doc: Activation & Deactivation Help
Regards,
Rave -
How do I deactivate one computer so I can use a third computer?
how do I deactivate one computer so I can use a third computer?
Welcome to Adobe Forum,
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html#deactivate-problem
When you install it on the third computer or for the third time & when you to activate it, if it installed & activated already twice, there will be an option of deactivating it from the previous computers, please click on that.
Next it will allow you to activate on your new machine,
Now you can go back to your first computer, log out & log back in of Desktopp CC App, launch any product, if there is any product to buy, in that prompt there will be an option to " license the software", please click on that & sign in.
It will reactivate the CC on the first machine.
You have already deactivated it from one machine, hence you can activate it on third computer.
Regards,
Rajshree -
I Don't have access to the previous computer on which i installed the photoshop, the m bord is broken and i have a new computer, how can i reinstall on my new comp' with my serial number?
You are allowed to have two machines with activated installations, so if you only had one installation, you still have the option to install on a second without doing anything further than that. If you originally downloaded the purchase thru Adobe then you might find a download link available in your Adobe account online. You can also download thru the following page if you can find your version:
Download and Installation Help -
https://helpx.adobe.com/download-install.html
You can have the first installation deactivated to free up the activation and have it available for another machine again as well. YOu need to contact Adobe Support thru chat for that. For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
Is there a way to use Sync to restore the windows and tab groups I had on my previous computer?
I recently set up a new computer. Signing into Sync restored my bookmarks but not my Firefox windows and tab groups. I can get a LIST of "Tabs From Other Devices" to show up, but what I want to do is to restore the session from my previous computer. Is it possible to do this with Sync? I thought that this was supposed to be one of the things it was for.
You can copy the sessionstore.js file in the current Firefox profile folder to an USB stick and copy that file to the profile folder on the other computer.
*http://kb.mozillazine.org/sessionstore.js
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) -
iTunes has indicated i have another iTunes library, how do i combine the 2 libraries into 1?
My previous computer was a PC. I synced iTunes with my iPhone until the hard drive died, then I bought an iMac.
Thanks for you help.I want to be able to transfer my apps from my original itunes account that I have on my personal iphone 3 and work ipad 3 to my work iphone 4S ,as well as purchase more more apps for the work iphone with the original itunes account. Plus I need to sync all 3 of them with my work tower computer. I really appreciate you're trying to help me out.
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I had iTunes on previous computer, can't find my libraries now I have re-downloaded for new computer, does this mean I have lost all my music content? My wedding music was on there, and i had paid loads to download stuff. I assumed it was all saved somewhere like hotmail messages. Any ideas, please? Jane
janiemou wrote:
I had iTunes on previous computer, can't find my libraries now I have re-downloaded for new computer,
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also see this migrate iTunes library post by turingtest2
janiemou wrote:
i had paid loads to download stuff.
Download Past Purchases
Sign in with the Apple ID that you used for the original purchase. See which Apple ID you used to download an item.
2) See if the content is available for redownload. Previously purchased items might not be available if they're no longer on the iTunes Store.
From > http://support.apple.com/kb/HT2519 -
My I-Phone has music on it that was synced from an I-Tunes library from a previous computer (which is no longer in use) AND purchases from the I-Tunes store. I would now like to transfer ALL of that music (not just the purchases from the I-Tunes store) into the I-Tunes library that I've established on a new computer.
Can that be done, and how (I've attempted without any success)?
Any assistance would be GREATLY appreciated!!Contact iTunes support and explain your situation to them. They may let you redownload it at no cost.
http://www.apple.com/support/itunes/contact.html
If they don't, I'm afraid you'll have to purchase it again. Sorry.
B-rock -
I Have a Ipod Classic that all my music is on.
After my previous computer crashed I have not had any of my music able to be transfered to the new computer from the Ipod.
Is there a way to do this?Unfortunately, unless you have a backup and can restore the iTunes library to the new computer, you are stuck with the current state of the iPod. This is one of those things that makes doing backups so important.
Unless your music is all purchased from iTunes (not from your own CD's that you imported into iTunes and then downloaded to the iPod), you will be able to re-download all your iTunes store music back to the iPod when you install iTunes on the new computer. When you first attach the iPod to the new computer and new iTunes the first time it will tell you that this iPod is synced with another iTunes library and let you initialize the iPod (which will erase everything on the iPod - so don't do this unless you don't care about the stuff on the iPod now).
I've seen 3rd party apps in the past that will let you copy music/content from iPod to computer and bypass iTunes, but not sure if they still exist as this was several years ago.
good luck -
I have just purchased a new Mac and want to sync my ipod - previous computer was PC - can I recover tunes from the ipod to the Mac?
1) authorize iTunes on the new machine for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPod but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPod with it.
above covers purchases from the iTunes store. for everything else, check out this post by Zevoneer. -
My previous computer with XP crashed. The new computer is Running Windows 7. The two old drives, previously C: (now E:) and G: (now D:) are installed in the new computer. Firefox was installed in the old C: drive (now E:). How do I get the bookmarks from the old C: drive (now E:) to work the the new installation of Firefox on the new computer C: drive?
See this support article: <br />http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile
Your old Profile is located here in Vista & Win7: <br />
''drive'':\Users\''Windows login user name''\AppData\Roaming\Mozilla\Firefox\Profiles\''profile_name''
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