Deactivated serial number runs on current copy of LR :(

I thought I ordered the wrong LR version and had it deactivated and ordered another ......long story....so when I finally got the product I needed I grabbed the wrong box off the couch and entered it...since both boxes looked the same I grabbed the other box and went downstairs to my office and installed the other one and loaded it up with plugins.
Now when I go back to the laptop to install the plugins it tells me the registration code is associated with another serial number for LR.
What do i do now?

Hi,
See this http://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-4.html
You will need to delete your registration data file for LR4, if you upgraded from LR3 be careful not to delete the LR3 registration data file as you will be asked for the LR3 serial as well.
Good Luck

Similar Messages

  • I'm trying to re-install Adobe Acrobat 7.1.0, but the Serial Number of my old copy doesn't work. Where do I get a new Serial Number?

    I bought a copy of Adobe Acrobat 7.1.0 in 2001, and it's been working fine, but now I'm told I need to download a new copy. However, when I get to enter the Serial Number (of the original copy), it says it's invalid. How do I get a new Serial number?

    OK, answered my own question: the Serial Number is listed opposite the link at Adobe - CS2 Downloads

  • I cannot install a previously purchased version of acrobat 9 pro downloaded from the site.  Returns message at final install steps "invalid serial number." I had copied it and pasted it directly from "My Adobe".  What to do?

    I cannot install a previously purchased version of acrobat 9 pro downloaded from the site.  Returns message at final install steps "invalid serial number." I had copied it and pasted it directly from "My Adobe".  What to do?

    Hi hgratz,
    Considering 'invalid serial number' error for Acrobat 9, I would suggest you to please refer the KB doc link mentioned below:
    Error "Invalid serial number" | Acrobat 9 | CS4
    Let me know if that helps.
    Regards,
    Anubha

  • Error when entering serial number to redeem digital copy.

    I recieved an error when entering the serial number for my digital copy of Juno and have been unable to download the digital copy into itunes.
    However I have since recieved a reciept from apple for the "purchase". Can the serial number be "unclaimed" so I can reenter and redownload the the file. Or will "check for purchases" simply restart the download if I have the Juno disk in the drive.

    The error was "Unable to connect to iTunes Music store .....". Which was not the case since I could quite happily move round the rest of the store.
    I haven't attempted "checking for purchases", since I just thought of it whilst writing the original post, and I am not at my home PC.
    But thanks for the sarcastic response anyway . I was hoping someone who had had a similar problem to me would be able to say. "Yep check for purchase will restart download process" or otherwise say nope , you've got to call apple. Hence the original question.
    Message was edited by: mlockley

  • I have just taken delivery of my LR5 disc. I had already downloaded the trial version. I just tried entering the serial number from my hard copy to authorise my downloaded trial version and it did not recognise the serial number. So, I loaded the hard cop

    Question: I have just taken delivery of my LR5 disc. I had already downloaded the trial version. I just tried entering the serial number from my hard copy to authorise my downloaded trial version and it did not recognise the serial number. So, I loaded the hard copy, and the instructions said that it would just overwrite the downloaded version. And again it will not recognise my serial number! I am not wanting to uninstall the trial version as I have already got quite a lot of personal preferences entered etc. Help please. I am on a macbook pro with latest OS

    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Finding the serial number for an installed copy of Labview 6.1

    I have a copy of Labview 6.0 (Full Development System) and also Labview 6.1.  I was able to find the serial number label in the package for version 6.0, but not for 6.1.  I do have 6.1 installed and working on my workstation.  Is it possible to determined the serial number for an installed copy of LabView?
    Would the serial number for version 6.1 be the same as the serial number for version 6.0 that I upgraded from?

    That's what I expected, however the window that pops up when I select Help->About LabVIEW contains only the following information:
    LABVIEW 6.1
    TCP Server inactive
    Memory Allocated: 13296K
    Using unbound threads
    Version 6.1f1 - Click in window to continue
    Patent Information (link)
    ni.com/labview
    Copyright 2001 National Instruments.  All rights reserved.
    National Instruments (logo)

  • Having drop frame error messages when in playback mode?any feed back on what i might do , Idont have a serial number and Im currently not upgraded ththe 10.03 i am in 10.00?

    I am getting drop frame error messages when in playback mode (final cut pro 10)? Any feed back on what i might do , I dont have a serial number and Im currently not upgraded to the 10.03 I am in 10.00. I inherited the finalcut pro from my old computer and now have the IMac 27! ant suggestion other than upgrade!
      chevas

    If you have FCPX (10) you can upgrade for free at the MacApp Store.
    Did you click "proxy media" when importing? That will help playback.

  • HT4007 I need my serial number from the downloaded copy of Aperture. How can I get it?

    I need my serial number from the downloaded copy of Aperture. How can I get it?
    Bill

    Downloaded from where? There is no serial number if you downloaded from the App Store.
    if you downloaded from the Apple Site and Aperture is installed you can get the serial number from the Preferences pane of Aperture. If it is not installed and you don't have the email sent to you with the serial number you can try Pro Application Replacement Serial Numbers

  • Where can I get the serial number for my original copy of Aperture?

    I have the aperture 3 software ready to install, but I cannot go farther until I have the serial number from the copy I am upgrading. How can I get the serial number for the older version of Aperture? My current version is 1.5.4. Any help you can give me is appreciated!

    Is there any place to find the original serial number other than "the sheet in the box". My original is v 1.1 (now running 2.x) & I'm double stuck - trying to migrate to a new PowerBook and upgrade to 3.0 - both tasks needing the original serial number. The box is long gone (first installed aperture at least 3 years ago) and serial recorded in my personal log has transposed or dropped digits - i.e. corrupted. The option to get a replacement serial from Apple is a long shot as well - only "proof" of purchase is that I have the original disk and the original user manual. Can't remember which store I bought it at nor would they have records that old. There has got to be some way to decrypt it from the various system files (preferences and application support)- any suggestions?

  • My hard drive melted down and I don't have my serial number to reinstall my copy of Flash CS5.5.  How can I reacquire it?

    my hard drive melted down and had to be replaced.  I don't have my serial number or the email from it to reinstall my copy of Flash CS5.5.  how do I get a new one? Can someone just verify my purchase and email me a new one?

    Does your serial number show on your account page?
    https://www.adobe.com/account.html for serial numbers on your Adobe page
    If the above doesn't work...
    This is an open forum, not Adobe support.. you need Adobe staff support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • How do I purchase a serial number for a downloaded copy of Lightroom 4.4?

    I downloaded this for my my course and used the trial. Now I ant to buy a serial number but cannot get to the right page. Can anyone help?

    So you’re repurchasing software you already own but cannot prove you own.  I see.  When you say you cannot get the serial number from Adobe, you mean that you never registered LR 4?  Did you purchase LR 4 from Adobe?  Even if you didn’t register it, if Adobe has records of your purchase or usage they may be able to give you the serial number.  You can start a chat session and see what happens.
    If you are sure you want to just purchase another copy of LR 4, then when I search the Amazon website for (Lightroom 4) the first entry that comes up is something I can buy.  Are you in a different country?

  • Final Cut won't open, says identical serial number running on network when it's not

    I've been running my Final Cut Pro version 6.06 on my Mac 0S X (v. 10.7.5) for years without an incident. This is the only machine it's installed on. I left a project open overnight, and when I came to it this morning there was an error: This application cannot continue because another application with an identical serial number is already running on another computer on your network.
    The project then closes and everytime I try to reopen, the same error appears. If anyone can help fast I would appreciate it.
    Again, this is the only computer running Final Cut Pro under my serial number, so I'm truly baffled as to why this problem came out of the blue. Restarting the computer's not helping. The only way I can use Final Cut right now is by disconnecting to the Internet.

    I tried the preference manager (thank you, good program to have) but in this case it didn't do the trick.
    I'm on a desktop PowerMac connected to a router via Ethernet. Every other device is connected via wifi, including my iPhone, iPad, my wife's laptop, her iPhone, and her iPad. None of these other devices have anything related to Final Cut installed on them, which is why this is so baffling. Plus this problem literally came out of nowhere.
    I'll still try disconnected each device one at a time...

  • Deactivating serial number on old computer

    I need to deactivate my serial number for Photoshop Elements 8 on a previous computer, so I can properly install it on my new one.  However, I cannot access my previous computer because it crashed.  Who should I contact to have this fixed?

    You need to contact support directly for activation/deactivation and other installation issues.
    To get help now click here for product support

  • Entering a Serial Number in an evaluation copy of Server OS 10.5 Leopard

    I purchased a used X-Serve and had an authorized dealer test it, wipe it clean and install an evaluation copy of Leopard Server. Where do I go to enter the permanent serial number?

    Where do I go to enter the permanent serial number?
    In the server admin application.
    /Applications/Server/Server Admin
    click the settings in the toolbar and then the general tab.
    You can enter the serial number here.

  • Serial number not found and copy of windows is not genuine (it is though)

    i have a
    http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=4075831
    Im trying to update my bios but cant seem to find it anywhere, ive uninstalled all hp application of my computer, so hp updating my bios while i dont know about seems pretty hard to do, where can i find it
    It seems that my bios has lost its information, i phoned Hp about it and it appears my computer needs to be retatood or something along them lines, as my warranty has past i would have to pay £200 to get it fixed (rip off I know) they said this could be down to changing the hardware (i have not touched anything inside my computer as im not great with hardware aspect of computers, i am with software though. After i seen the "serial number not found" message appear i started to get messages like "please activate windows you have 30 days remaining (something along them lines) i have tried entering the product key thats on the bottom of the computer but some of the key has wear on it which makes it hard to read, so i tried a factory restall and hell broke loose, im getting error messages that i cannot use this factory installed partition thats on my hard drive.
    Please help, im not paying for hp mistakes is there anything i can do, or something in there t&c that makes this there problem as they design motherboards to fail like this?
    Regaards
    Adam

    Hi Adam
    Check your PM box here at the forum. Accessed by first logging in and then clicking the little  at top right of the page.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

Maybe you are looking for