Deactivated Verizon Number, New Account

Long story short, I was on a plan with my sister. She deactivated my phone, and now I want to start a new account with my old number. I have an Apple iPhone 5, and the Verizon SIM Card with my old number. How do I go about making a new account with my old number?

Your phone number might already be recycled and no longer available for you. The best way for you to have kept the phone number was if your sister authorized to transfer the billing responsibility for your line to your own account through the Assumption of Liability process.

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Hello richstrayer
Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.

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My iMessage won't activate my email but will with phone number. I type my password and it says it's wrong I change it and it still says its wrong. I even made a new account and it still says the password is wrong.

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Hi hectorness12!
Thanks for using the Apple Support Communities! I have found an article that can help you with troubleshooting your iMessage issue. The article can be found here:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
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kenfromsouth jordan wrote:
My Verizon e-mail account is closed and I can not access the needed updates for my I phone apps. Even if I knew the password I would have to access the old e-mail account which I can not do.
You don't need to access the email account.
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I am trying to update my apps, but an old, deactivated iTunes account comes up. My iCloud is set to my new account. Why is this happening?

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Because all apps are FOREVER tied to the Apple ID used to obtain them, & they can only be updated using that ID.

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Hi Victoriahernandez10,
Sorry to hear you are having issues with your new iPhone. If you are having issues receiving iMessage messages across your iPhone and your Mac, you may want to double-check that your phone number and your Apple ID are correctly linked and that all your contact addresses/numbers are set up, as outlined in the following article:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
You may also be interested in the new SMS feature of Continuity for Yosemite and iOS 8. This enables similar functionality for SMS and MMS messages:
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
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hinu wrote:
I accidentally destroyed my QS card and tried to order a replacement online but the website wouldn't let me, it told me I didn't have any cards "eligible for replacement" and asked me to call them. So I called them and rep said they had to issue me a new account number. I only use it for Uber rides when I'm in a city so I didn't mind the change but I didn't bother to ask why. Has anyone encountered this?That does seem strange. The only thing I can think of is that possibly your card was previously an HSBC (or other bank) account? If this was the case, they might just want to get you changed over to a 'true' Capital One BIN (BIN is the first six digits of the card number). My QS1 still has my 'old' HSBC account number. (Of course, they have had plenty of chances to update my account number since it was bought... I'm just trying to think of possibilities for the OP) The other thing I can think of that might make them want to change the number is if you're account has upgraded to a World or Signature account. I don't have a World card, but to access some Signature benefits you have to enter your card number, which requires your account number to be a 'Signature' account number (as identified by the BIN). I know the credit card issuers aren't always 'prompt' with updating the account number when accounts are upgraded, but it can cause problems if a customer actively uses the Signature benefits. If neither of these is the case, I'm out of ideas... LOL

HT1689 I live 7 months in Germany and 5 months in the USA. My iTunesaccount does not work in the US even though I changed the country or entered a new account number. Who can help?

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You need 2 apple ids and you have to sign in and out with the two ids.
Note: Apple ID cannot be merged or transferred to another Apple ID.
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Hi,
My brother and I have been on the "NATIONWIDE TLK&TXT SHARE 700" plan and the account owner is a friend of our family.
I have almost fulfilled my two year contract (it will be over in about 1 month) and we would like to upgrade to a new Iphone and put my name as the account owner (none of us had enough credit by the time we got these phones from Verizon, but now we are able to pay our bills and would like to be responsible and keep privacy).
I've noticed that in order to accomplish AoL, curruent account owner needs to call Verizon and authorizes the account transfer, but the problem is, I haven't been able to contact her for a month(she won't answer the phone and no call back has been received...).
So I was thinking I should just give up keeping my number and start a new contract and a plan with my brother.
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If I can do that, is there any way to keep my numbers when starting a new account without having current account owner involved since I can't reach her?
If I start a new account and a plan with my brother and get the phone with 2-year-contract, rather than just upgrading to an iphone (while keeping my number under the current account owner like now), how much money will I be losing? Would it be a lot?

whatwhywhere wrote:
My question is, as just an account member (not owner or manger), can my brother and I get off the plan without owner's permission? She and I are not on the same plan and she actually gave me some kind of password so that I could manage some stuffs with customer service. I was actually able to cancel my mother's line from the family plan one year ago with that password If you were able to do this, then you must be an account manager
, but I wonder if I could do the same thing with both my brother's and my lines without owner's permission.
If I can do that, is there any way to keep my numbers when starting a new account without having current account owner involved since I can't reach her? If you are an account manager, I would think you should be able to accomplish this. You should call *611 or go into a Verizon store to find out.
If I start a new account and a plan with my brother and get the phone with 2-year-contract, rather than just upgrading to an iphone (while keeping my number under the current account owner like now), how much money will I be losing? Would it be a lot?
If you start a new Family Plan with 2 lines instead of remaining part of a Family Plan with 3(or more) lines, you could end up paying more. Not knowing what your arrangement is, though, we cannot begin to tell you how much more you would be paying.
For example:
700 minute Family Plan with unlimited texting for 2 lines would be $99.98/month + tax for a total of ~$50/person.
700 minute Family Plan with unlimited texting for 3 lines would be $109.97/month + tax for a total of $37/person.
Any add ons such as insurance, data, etc... would of course be extra. You may also have to pay a security deposit in addition if you do not have much of a credit history.

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It seems Verizon will activate it on a post-paid service but, with activation fees now, it's prohibitively expensive. Even if I were to reactiveate it on a post paid, and then later cancelled, would I get the prepaid option back? Is there a expiration period on iPad data accounts or have I just bought a "cellphone" with a bad ESN more of less? I'll keep talking to Verizon because I know the problem is primarily on their end but they've always seemed inconsistant with information for the most part. If anyone has had a similar experience and has gotten help, please let me know how.
Already tried:
Restoring Device (set up as new)
General>Reset>Reset Network Settings
General>Reset>Subscriber Services>Reset Account
General>Reset>Subscriber Services>Reprovision Account
Followed by hard reset.

Just tried Settings > General > Reset > Erase al content and settings. Set up as new iPad. Still no luck.
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My cousin gave me his old iPhone (he had to get a new one on AT&T), and I was wondering how I go about setting it up with a new account? I don't currently have a Verizon phone or account, so I can't register or log in to the site to do it, so do I just need to go to a Verizon store and have them do it? It still is set to my cousin's old phone number (which is disconnected). I would like to transfer my current AT&T phone number as well.
Also, can I set it up with a month-to-month plan, or does it have to be a contract?

Synthetica,
We would love to have you join the Verizon Wireless family! It's okay that you don't currently have a Verizon account. You can contact us at 800.256.4646 (800.2.JOININ) or go into any Corporate Verizon Wireless location. As long as the iPhone isn't still attached to your cousins account with a balance, you are able to activate. To clear out your cousin's data in the phone, follow these simple steps:
1. Go to Settings, then General
2. Select Reset, then Erase all Content and Settings
Yes, whenever you bring you own device you are able to setup your account with no contract.
Thank you,
Katrinan_vzw
Please follow us on Twitter @vzwsupport

Transferring purchases out of my iTunes account and into new accounts for my kids

I have had an itunes account for a number of years. My children (when younger) purchased music, games, videos, etc through this account for the ipods, itouches, etc. We now have iphones for each teen and would like to give them their own accounts so that only their purchases appear on their phones, ipods, etc and only mine appear on my phone, ipad, etc. I would set up 2 new accounts and transfer the items directly from mine into the appropriate child's account. How do I accomoplish this? Since we own the purchase, I dont see any reason why we should not be able to move that purchase into another account (not copying it, but more like cutting it out of the existing account and moving it into the new one). If we are not able to do this, we are talking about hundreds of dollars in re-purchases.

You canot transfer content to another account.
Just authorize their computers for your account so they can sycn the apps to their devices.

I had to start a new account and I don't know why? Do you mr/ms Moderator?

I have had an account here for a good while. I have had the username "JackdaShack" and a number of moderators have helped me in the past. For some reason this time loggin in it would not accept my username and passoword. I finally had to start a new account.
I am not a happy camper. While it's not the end of the world I had a history. I had earned credits and had saved the links to a lot of questions anwered that I could refer back to in my profile
Can anyone help me if I give the username and password I had been using? I'd like to get that history back. I can give you the old email I used to sign in with. Now that email account was recently dropped but I don't think that has any connection with signing in as a username. That can be a nickname or an email address. Let me know if I have to give this info privately before I publish it openly. I'd really like to get that account back, the username and the history I had.
Thanks so much! jack JackdaShack
I ALWAYS KUDO AND MARKED SOLVED. IT'S THE RIGHT THING TO DO ... doncha know. ":-D
Look to the left and click on the STAR for a KUDO
Look to the right and see OPTIONS to mark ACCEPT AS SOLUTION. Thanks!

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OrnahP
HP Support Forums Moderator
Clicking the "Kudos Star" to the left is a great way to say thanks!
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Deactivated Verizon Number, New Account

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