Deactivating Adobe Acrobat X pro

Dear Sir, I need to Deactivate Adobe Acrobat Pro X from one machine & use it on another machine. I have volume License key.

Hi Amajid,
Please uninstall the product from your previous machine and re-install it on the other machine.
It will take care of the deactivation process.
Regards,
Anand

Similar Messages

Having trouble deactivating adobe acrobat 9 pro

Hello,
Im moving over to a new computer (windows 7) I have a student version of CS5 and it includes a seperate disc for Adobe acrobat 9 pro. I already deactivated the other programs in the suite and uninstalled them from my old computer to the new one and they are working fine.
I tried to install Adobe Acrobat 9 Pro using the cd to my new computer but it says that the serial # is invalid. I check my old computer and it still has Adobe acrobat 9 installed ( adobe reader) but under the help menu of the application there is no deactivation option. Im not sure how to deactivate it or what I should do
Any and all help is great appreciated.

artist twin wrote:
I check my old computer and it still has Adobe acrobat 9 installed ( adobe reader) but under the help menu of the application there is no deactivation option.
Which one is actually installed. Adobe Acrobat and Adobe Reader are diffrent applications and Reader doesn't require activation.

I cannot access my previous computer so need soeone at Adobe to deactivate the Adobe Acrobat XI Pro Serial Number. Chat is closed again today (or at least when I'm trying to acess it. How should I be contacting someone?

I cannot access my previous computer (as the School Technicians reformatted it before deactivating Adobe Acrobat XI Pro). What's the procedure to contact someone to help when chat is closed?

your post here and chat are your two options.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?

I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?

I have the same problem. Have paid. Messages say I have downloaded it but the file is inaccessible apparently download is somewhere on my hard disk. How do I find it?? Is there not help at an Adobe phone service. If so what is the number to call??
Roger Broughton

How do you transfer Adobe Acrobat XI Pro Student version from old computer to new computer?

i just got a new computer and got my Adobe Acrobat XI Pro Student and Teacher Edition installed from my old computer; however on my new computer, it's only showing up as Adobe Reader and not the Acrobat XI Pro version. I've only had it for less than 3 months and it is NOT a trial version. It is fully paid for. Please help. Thanks!

Same problem here. I deactivated Tech Comm Suite, and when I got my new laptop, I installed the new Tech Comm Suite, which is fully licensed. It won't let me open Acrobat.

Why Adobe Acrobat XI Pro is not in the drop down menu?

I tried to activate Adobe Acrobat XI Pro (Windows) in a Windows 7 Virtual Machine in Parallels in my MacBook Pro, but it isn't available in the drop down menu that is shown to activate the product. My serial number is correct. What can I do?
I installed Adobe Acrobat XI Pro in Boot Camp within the same computer, but I couldn't used it any more as I had a major failure with Windows 7 in such partition. Therefore, I couldn' deactivated it before reinstalling it in the Parallels virtual machine. In any case, there shouldn't be a problem with the License as the new installation is the second one, and I can't used the first installation anyway.
Thanks.

It makes perfect sense. Thanks.
It's not part of a Suite, but thanks for your comment.
PROBLEM SOLVED!
I downloaded & reinstalled my previous versions of Acrobat and the problem was solved. Thanks again.

Adobe Acrobat 9 Pro Extended hangs for about 12 seconds ... please help!

Hi there,
I'm using Adobe Acrobat 9 Pro Extended and have the following problem:
I can open PDF documents just fine. But after about 3-4 seconds the program hangs / freezes for about 12 seconds. I've tried everything (defined a non-network printer as default printer, deactivated unecessary fonts with a font manager, deactivated most of the plugins from Adobe Acrobat etc.)... nothing helps to solve this issue.
Can anybody give me a hint or have a solution for this ???
Thanks for your help!

I do have the same problem but I'm OSX 10.6.8
I have a Phaser 7500, and it works fine with ID, PS, AI, and Acrobat Reader 9.5
But crashes with Acrobat Pro 9.5 and Lightroom 3.6
Latest drivers for the Phaser in installed, tried the Repais Acrobat Installation but
it' says it isn't necesary
Process:         AdobeAcrobat [6142]
Path:            /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:      com.adobe.Acrobat.Pro
Version:         9.5.0 (9.5.0)
Code Type:       X86 (Native)
Parent Process: launchd [178]
Date/Time:       2012-01-23 17:35:51.285 +0100
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          573578 sec
Per-App Interval Since Last Report: 318700 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      2FBD03A6-9A6E-407D-B683-2DA98F1D700F
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000030000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Adobe Acrobat 9 Pro on both my Apple Mac Pro and Apple MacBook Pro

I think I found the answer to my question: "May I install my copy of Adobe Acrobat 9 Pro on both my Apple Mac Pro and on my recently purchased Apple MacBook Pro?" I think my question was answered in reading the text of the agreement for use of this site in the following:
"You may activate the Software on up to 2 devices (or virtual machines) at a time, if these activations are associated with the same Adobe ID for the same individual, unless stated at http://www.adobe.com/go/activation . However, you may not use the Software on these devices simultaneously."
If this is correct, would you confirm. I know how security conscious Adobe is with their software.
Thank you! Be Safe!
Ken

Hi kennethf71183385,
Thank you so much for asking! Yes, you are entitled to activate your copy of Acrobat on two computers. Please see Activation & Deactivation Help - Adobe Support for more information about activating Adobe software!
Please let us know if you have additional questions.
Best,
Sara

Error 193: When trying to update Adobe Acrobat 9 Pro - Any help?

I have had Adobe Acrobat 9 Pro for a few years and have loved using it. I have always updated the program and kept it up to date, but I have run into a problem.
I was changing computers, so I deactivated all of my Adobe products, uninstalled them and deleted all of the information from it. I then start working and installing the programs into my new computer when it froze and crashed. I ended up having to return the computer and have it worked on, but I did deactivate and unstall all of the programs from the computer before doing so. Now I'm back to my old computer and have started having some trouble. I reinstalled Adobe Acrobat 9 Pro, went in to run the updating, but as soon as it checked and let me know there were updates available, I said start and a box popped up reading:
Does anyone have a reason the occurred and what options I have to correct this? I searched and read that one of my options was to go into Adobe (http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows) and run the updates manually, but that would mean downloading and installing over 20 updates, one by one. I know that I don't have to keep restarting my computer after each one and only after the last, but there has to be another way. That would take me a couple of hours where I couldn't leave my computer.
I did try to uninstall the program again and then reinstall it, but no I had luck there. I received the same error message telling me that the update failed.
Can anyone help me let me know why this is happening and what I can do to prevent/stop this?
Thanks,
Sean

Please read this below:
http://msdn.microsoft.com/en-us/library/windows/desktop/ms682425(v=vs.85).aspx (look for “…If you are using a long file name that contains a space..))
Updater downloads all the updates into AllUsers folder.
Somewhere in the path to this folder you most likely have a file that has the same name as partial folder name.
For example, on XP this folder is C:\Documents and Setting\.."
If you have a file C:\Documents.exe Updater will fail with error 193

How to install adobe acrobat XI pro in windows?

how to install adobe acrobat XI pro in windows?

Hi Adhanie
May be Yes .... Try to get the offline activation Code from Adobe and Use it ...
Please refer : https://exception.licenses.adobe.com/aoes/aoes/v1/t1?locale=en
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Adobe Acrobat XI Pro on my iMac does not work

I Installed Adobe Acrobat XI Pro on my iMac (3.06 GHz, 4 GB memory running OSX 10.9.4), the Adobe Application Manager pops up with an Adobe Software License Agreement with no text. I hit the Accept icon and nothing happens. I cannot run the application because this window keeps popping up. See image below.
Thanks,
Mark

Thanks fore responding. However I'm still unable to launch Acrobat.
Under solution 1 you recommended deactivating the software. However, in Photoshop CC there is no such option.
Solution 1
Deactivate it by choosing Help > Deactivate.
There is no "Deactivate" option under Help. (see attached file).
Solution 2
Download the latest AAM.
I did download it. However, I'm still getting blank areas in the pop-up window as previously mentioned.
Do you have any other recommendations?
Thanks,
Mark

Adobe Acrobat X Pro

I am unable to open my Adobe Acrobat X Pro. Version 10.1.3. Either as a program, or to open a specific file.
Appears listed in my software programs correctly.
Does not matter if I try to open from desktop, program shortcut list or program list, as administrator or user.
I have had the product as part of Creative Suite 6 since mid-May and it has worked until around 10 days ago?
The only other hint I can offer is in iHelp, all listed product names have a red Adobe icon beside them, except "Using Acrobat X Pro" which has a similar looking green icon. It claims to be Current and has a download date (of today, as I tried to Delete and Update).
Thoughts please?

Thank you Mylenium.
I went through this process, to no avail in the end. But an error message from this process did lead me to another thread http://forums.adobe.com/thread/1029593.
Deactivating and Reactivating has done the trick.
Thanks,

Adobe Acrobat X Pro dead. How re-activate?

Hello,
Since a couple of days, my Adobe Acrobat X Pro doesn't come up anymore.
I got it as part of my CS 5.5, and I recently updated from CS 5.5 to CS6 Standard), which doesn't seem to include Acrobat anymore.
But while all the other CS5.5 components are still working, Acrobat doesn't.
I followed the advice given in another thread to deactivate CS, then re-activate. Deactivation/(Re-)Activation worked, but Acrobat still doesn't come up.
Please, how can I breath live back into my Acrobat X Pro?
Thanks,
Harry

Thanks for the quick reply, Mylenium
I also just found this help page here, offering a patch named a patch named "Acrofix.zip" -- running that file actually did the trick:
http://helpx.adobe.com/de/creative-suite/kb/acrobat-failed-launch-30-days.html
I've bookmarked you links, though, just in case...
Thanks again,
Harry

How do I deauthorize a computer from adobe acrobat 9 pro

How do I deauthorize a user from Adobe Acrobate 9 Pro?

Hi lculmone,
Please see "How to deactivate and sign out" in Activation & Deactivation Help.
Please let us know how it goes, or if you need additional help.
Best,
Sara

Need help activating Adobe Acrobat XI PRO FOR WINDOWS?

need help activating Adobe Acrobat XI PRO FOR WINDOWS?

Hi jurleana15722686,
Are you working with a subscription version or perpetual (where you bought the software outright)? Are you running into a particular problem or receiving an error message when you try to activate?
For starters, please check out this document: https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.
If you're still having trouble, please let us know what the exact issue is, including any error messages that you're receiving. It would also be helpful to know what version of Windows you're using.
Best,
Sara
[disucssion moved to Downloading, Installing, Setting Up forum]

Deactivating Adobe Acrobat X pro

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