Deactivating and activating cs3

i had cs3 on my old computer, it crashed, so im not able to deactivate it, also i cant activate it on my new mac
i tried connecting my old computers hard drive to my new mac, but the option Help/Deactivate is unavailable
what should i do?

Zemgalietis you will need to contact our support team to resolve your difficulties with activation. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

Similar Messages

CS3 Deactivation and Activation on new computer

I just got a new computer and want to add my Photoshop CS3 to the computer. When I try to activate, it tells me I have too many activations. I had it installed on two computers (as there are two activations allowed) so I tried the following
I tried to deactivate CS3 on my old computer but the option to "deactivate" is not under the help menu.
I tried uninstalling CS3 on the other computer that Photoshop was installed on
I tried the chat feature through Customer care and they told me my serial number was invalidMy computer was replaced under warranty last November (2013) and I re-installed CS3 with the same serial number I provided to the chat support and had no problems so I know it's a valid serial number
The individual on chat told me: "you need to have the invoice receipt of the software so that we can check and provide you a new CS3 serial number for the software."
The software was purchased on ebay in 2009 so I do not have an "invoice receipt"
I had no reason to request an invoice receipt in 2009 as I have had no problems with the program or installing/re-installing the program on new computers... until now...
Can anyone help me get CS3 working on my new computer?

This is a forum where users like yourself help troubleshoot problems and give advice on how to do something in the program. We have no authority on activation nor can we hand out serial numbers. In short, we are not Adobe employees.
Buying Photoshop off Ebay is one big red flag. Chances are you purchased one where the same serial number was passed around until Adobe cancelled it. You did not register it with Adobe when you first bought it, so they don't know who you are. No receipt, no proof that you owned it. You can look into your Ebay account and see if there is a record of the sale in your history. Then you can email the seller for a receipt.
That's the best i can recommend,
Gene

Deactivating and Activating Brokers all the time in Conv Cluster normal?

hi *,
i just wanted to know if this is a normal behaviour.
we do have a conventional cluster with 8 + 1 node
8 workes and 1 master.
in our cluster jmq logfiles we are very often getting this messages:
[26/Sep/2008:13:54:16 CEST] [B1179]: Activated broker
        Address = mq://example.com:36105/?instName=jmqDivAccA2&brokerSessionUID=6667329240416509952
        StartTime = 1222429874806
        ProtocolVersion = 410
[26/Sep/2008:13:54:16 CEST] [B1072]: Closed cluster connection to broker mq://example.com:36105/?instName=jmqDivAccA2&brokerSessionUID=6667329240416509952
[26/Sep/2008:13:54:16 CEST] [B1180]: Deactivated broker
        Address = mq://example.com:36105/?instName=jmqDivAccA2&brokerSessionUID=6667329240416509952
        StartTime = 1222429874806
        ProtocolVersion = 410
[26/Sep/2008:13:54:16 CEST] [B1179]: Activated broker
        Address = mq://example.com:39105/?instName=jmqCzeAccA2&brokerSessionUID=8358993850445347840
        StartTime = 1222429866204
        ProtocolVersion = 410
[26/Sep/2008:13:54:16 CEST] [B1072]: Closed cluster connection to broker mq://example.com:39105/?instName=jmqCzeAccA2&brokerSessionUID=8358993850445347840
[26/Sep/2008:13:54:16 CEST] [B1180]: Deactivated broker
        Address = mq://example.com:39105/?instName=jmqCzeAccA2&brokerSessionUID=8358993850445347840
        StartTime = 1222429866204
        ProtocolVersion = 410
[26/Sep/2008:13:54:16 CEST] [B1179]: Activated broker
        Address = mq://example.com:37100/?instName=jmqSsfAccA1&brokerSessionUID=1687473902759115264
        StartTime = 1222235763760
        ProtocolVersion = 410
[26/Sep/2008:13:54:16 CEST] [B1072]: Closed cluster connection to broker mq://example.com:37100/?instName=jmqSsfAccA1&brokerSessionUID=1687473902759115264
[26/Sep/2008:13:54:16 CEST] [B1180]: Deactivated broker
        Address = mq://example.com:37100/?instName=jmqSsfAccA1&brokerSessionUID=1687473902759115264
        StartTime = 1222235763760
        ProtocolVersion = 410 any idea why this happens so often?
right now all the nodes reside on the same hardware (very low delay) and use almost non CPU usage.
regards chris

hi linda,
this cluster is for test cases on the same machine and using the very same binaries.
therefore there is for shure no version conflict or something similar.
can you send me the line how to turn on debug for cluster communication?
every broker is started like this:
nohup imqbrokerd -name jmqXXXXXXXXA1 -port 39100 -bgnd -Dimq.cluster.url=file:/home/caps/XXXXXXXXXX/broker.config -varhome /home/caps/XXXXXXXX/jmqXXXXA1 > jmqXXXXA1.out 2>&1 &and broker config is like this:
imq.cluster.brokerlist=servername:35100,servername:35105,servername:36100,servername:36105,servername:37100,servername:37105,servername:38100,servername:38105,servername:39100,servername:39105
imq.cluster.masterbroker=servername:34100after our system was patched yesterday i can not reproduce this behaviour anymore.
BUT it would be great if you can send me the lines for debuging....
regards chris

Deactivating and activating serial number

I run CS4 (US Version) in Germany on two Macs. Now I want to replace one Mac and I installed CS4 on th new Mac. As CS4 told me I deactivated one CS4 installation. I tried to activate the new installation with the orignal serial number but It did not work. May your clearing servers are not working anymore for CS4? What can I do?
Best, Klaus

contact adobe support: http://www.adobe.com/support/chat/ivrchat.html
to reset your activation count after double checking your deactivated installing is deactivated. to check, click help and confirm deactivate is greyed out. if it's not click it and then retry activating your recent install.

Iphone 4 deactivation and activation

My dad has recently bought me an iphone 4 from a pawn shop and was told that it was ready to be used. It is wiped clean of everything and is a Verizon iphone. But when I tried to call and set it up, I was told that it was still active on another account. Is there a way to deactivate off that account?

I'm so happy your dad was thinking of you and bought you an iPhone howard03. The phone you are trying to activate may have been reported lost or stolen on another persons account and given to that shop. I the advise provided by ttipgem is great. Your dad should return the phone because as long as its in our system, we wont be able to activate it without the consent of the person who owned it previously? Are you having issues with your current phone? If so, let us know what ph you have and what issues you're having. We can review your account for replacement options.
KinquanaH_VZW
Follow us on Twitter @vzwsupport

PSN hack, system activation/deactivation and a foreboding of DRM restrictions to come.

I have had an ongoing issue since yesterday which has now escalated due to the terrible customer service at sony's call centres. My account has clearly been tampered with in some way and no one seems to believe me at customer support.Let me start by stating that this is my ONLY ps4. I purchased it 2 weeks ago and activated it as my primary console upon initilisation. There are no other users accessing it at any time, no sub accounts or otherwise. i am the SOLE user. According to the ignorant staff member i spoke to and i quote 'you have activated consoles 60 times in the last week. several ps3's and 2 ps4's' alarmed by this i replied; 'Well clearly that shows evidence of account tampering as i am categorically stating to you that i have only 1 ps4 and 1 ps3 and have only activated devices of any kind once for almost 2 years; That being my ps4. There are no other users on my PS4 or psn account, no friends or family accessing my content in any way. My ps4 is currently listed as not being the primary in my account details. So obviously there is either an error on your end or someone has hacked my account. Could i please gain assistance with shutting down whoever has manipulated my account privelages? So far no unauthorised transactions have been made as i updated my security details almost immediately after this occured. But as this is a recent circumstance i do not feel comfortable about my account security.' the rep was attempting to interrupt me the entire time despite not having a grasp of the full situation. ultimately his response, condescending throughout was: 'As i have just explained several times, your ps4 has been deactivated on one console and activated on another as a primary. As no fraudulent purchases have been made i conclude that no one has tampered with your account and that you have deactivated your console and activated another. You need to have an active connection to the internet to play or use any digital content purchased through PSN, regardless of whether you are the primary user or not. We are going round in circles so unless you have any other questions pertaining to anything that does not relate to this subject or PSN i will have to terminate this call.' Firstly, you do NOT have to have a constant connection to PSN to play your games. This is one of the deciding factors in me actually purchasing this over an x box ( slowly regretting this decision). DRM only takes effect if a SECONDARY ps4 is trying to access content downloaded on the primary with your account. So not only did he attempt to misinform me in order to shut the call down, he outright refused to take my issue further, simply repeating his earlier statement as a default response to pretty much anything i suggested. Secondly. You DO NOT hang up on a customer simply because you personally are refusing to solve the problem. I wasn't rude or inflammatory towards him in any way, which was difficult to accomplish with just how ignorant and stand offish he was behaving ( unacceptable behaviour from someone who represents a company that just received over 600 pounds worth of money from a loyal customer once again).When i asked him if i could speak to a senior staff member or if i could be redirected to another department he simply stated:'I will not be doing that, my decision is final and you will not be able to change your activation for the next 6 months.' when i suggested that it's highly unusual for ANYONE to activate/deactivate multiple consoles 60 times within one week he replied with; 'no that's not unusual at all, either yourself or someone in the household has done this. I am terminating this call.' Seriously, i have never received such flagrant, atrocious customer service in my life. By some miracle after my 3rd phone call i got through to someone named Arctur who was extremely helpful. Instead of assuming i have 50 consoles he actually used his brain and assessed the details with common sense. he concluded that someone HAD in fact been on my account and had locked me out as the primary user in order to gain access to privelages and ultimately shut down my account entirely. He deactivated the 'fake' ps4. Which according to the rep from before they had no power to do (go figure). And apologised to me personally. is this the future of SEN? DRM policies convulted to the nth degree, content lock for games i've purchased with MY money unless i am connected to the internet? and customer service staff refusing to adhere to thier own job roles? I don't feel secure enough to even sign in at the moment let alone purchase anything else from this company. I've never experienced such an awful situation as this when i had my ps3. 2 weeks after i purchase my ps4 this happens. I never paid much credence to all the transcripts online of people having constant problems with PSN and PS4. I just assumed the stories were either over exaggerated or there were just disgruntled customers using twitter as a knee jerk reaction to an interruption in thier service. But after yesterday/today. I really think Sony need to slow down the aggressive marketing wagon and reallocate some funds to hire competent staff members for both thier online security/customer service. If this happens again i will be getting a full refund for this and simply returning to my PS3. I'd rather have a secure last -gen console than a next-gen one that's about as secure as a straw house. Being inadvertently 'locked 'out of all digital content that belongs to ME due to this issue has me seriously doubting Sony's assurance that the 'always online' ideology will be far from restrictive. If your servers are soo easy to breach, then surely you should allow your customers to verify themselves and thier ps4 through it's serial ID and simply waive the 6 month restriction on deactivation no? Instead i get locked out of my own content for your failings to fix your errors or protect your company from online attacks.i could play anything on my ps3 anytime i wanted, internet connection or no. So whichever way you look at it, this is a step back, not forward. I truly believe issues like this need widespread coverage so that new customers know exactly what they could potentially be getting into. it's unnacceptable that a decent portion of your consumer base gets ignored just because the majority face no problems.

Is anyone still having this problem? I had a similar experience this afternoon, I was logged out of my system because another PS4 had been logged in with my credetials. I phoned the two people in my family who's PS4s I've logged in on and one had already deleted the account months ago and the other was not at home.When I updated my password it still happened, so I updated my email address aswell, within a minute of updating my email address I receive a PSN message from an account I don't know saying they were named Denis, 10 yrs old and could the please play my games.

I have installed both Audition 3 and Photoshop CS3 on a laptop with no Internet connection. How may they be activated? The methods documented in the software don't work.

I have installed both Audition 3 and Photoshop CS3 on a laptop with no Internet connection. How may they be activated? The methods documented in the software don't work.

Ned, thanks for responding. Internet access is not the problem, I will have a tower computer connected to Comcast.
Isolating the laptop from the internet is the issue.
From: Ned Murphy <[email protected]>
To: Mordecai benHerschel <[email protected]>
Sent: Wednesday, March 18, 2015 7:27 PM
Subject: I have installed both Audition 3 and Photoshop CS3 on a laptop with no Internet connection. How may they be activated? The methods documented in the software don't work.
I have installed both Audition 3 and Photoshop CS3 on a laptop with no Internet connection. How may they be activated? The methods documented in the software don't work.
created by Ned Murphy in Downloading, Installing, Setting Up - View the full discussionSince it is a portable machine, couldn't you go somewhere that has wifi available and use that as a temporary internet connection? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7314414#7314414 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7314414#7314414 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Hi, I need to activate my Adobe CS3 on a new computer because my old one died and I'm having difficulty. Tried the normal registration way and then logged in with my Adobe ID and can see the software and activation code already registered. How to get it o

Hi, I need to activate my Adobe CS3 on a new computer because my old one died and I'm having difficulty. Tried the normal registration way and then logged in with my Adobe ID and can see the software and activation code already registered. How to get it on my computer registered?

If your two activation are in use you need to call Adobe. Install CS3 to to point of activation and call Adobe at that point. They have help me in cases like your My Disk crashed and I replaced it. Could not deactivate the crash activation. I done that twice over the years I've been using PS for around 20 years
To see your key you need to click on the product in your Adobe products and services page.

IW52 change notifications by deactivating one and activating other

Hi,
I would like to know the BAPI or FM to use to deactivating a user status and activating another status for a notification in IW52.
I am using BAPI_ALM_NOTIF_CHANGEUSRSTAT to set the new user status but do not know how to deactivate the existing user status.
If you know of any FM or BAPI, please let me know how to pass the values.
I have looked at BAPI_ALM_NOTIF_DATA_MODIFY and a FM STATUS_CHANGE_EXTERN but unable to change the existing one to deactivate.
If we go to table JEST, all the deactivated ones are set to X in field INACT.

Hi,
Once a status value is deactivated this is reflected by setting the INACT flag = X in JEST. The actual record is not removed.
BAPI_ALM_NOTIF_CHANGEUSRSTAT should work ok. Pass the user status and set SET_INACTIVE. Maybe your user status configuration is not allowing the status to ve deactivated ? Check the status profile with transaction OIBS.
-Paul

I hav ipad 2 and it is deactivated and now i m trying to it reactivated but it is not done error comes "we are not able to activate your ipad right now"..can anybody suggest what can i do for activation my ipad 2?

hav ipad 2 and it is deactivated and now i m trying to it reactivated but it is not done error comes "we are not able to activate your ipad right now"..can anybody suggest what can i do for activation my ipad 2?

Have you tried plugging your iPad to iTunes?

Serious issue related to activation/deactivation and reinstall

Got a serious issue going one. I had deactivated my Premiere Pro CS6 install on my main system while I was traveling and activated the install on my laptop. When I returned, I deactivated the laptop and re-activated the main system again. Any AVCHD clips that were already there were recognized, but if I tried importing any new ones, I'd get the "Unsupported compression type" error. Realizing that this is usually an activation issue, I tried to deactivate so that I could reactivate, but the Deactivate selection was grayed out. So, I uninstalled and ran the clean up tool. Then re-installed from the Cloud and activated. I could then import new AVCHD media without the "Unsupported compression type" error, however, now the project I was working on opens, but nothing will play - neither in the Timeline or the Source Monitor. Hitting "Play" does nothing. I can move the CTI along the Timeline but the initial frame that is in the Program Monitor stays the same. Furthermore, when I try to Save, the program hangs, forcing me to end Premiere from the Task Manager.
Now, after several time opening the project, all AVCHD(.MTS) media is offline, and cannot be imported due to the "Unsupported compression type" error. I have all of the media files backed up to an external drive, so I copied some of the backed up verisons of the .MTS files over to my onboard media RAID, and still get the error. HOWEVER...when I link the offline clips to the backed up versions of the files on the external drive, they import correctly. Keep in mind, this isn't happening with all projects, only one.
Here's what I've tried as possible remedies...
- Created an empty project and imported the working project into it - same thing happens in the new project
- Created an empty project and imported individual sequences from the bad one. This works, however, one of the sequences in the bad version doesn't appear in the list of sequences when importing, providing a clue as to where the problem lies.
- Trashed preferences
- Cleaned Media Cache Database
- Deleted all Previews
I'm at an impasse. Any suggestions would be greatly appreciated.
Steve Brame
creative illusions Productions

OK...looks like the issue is settled. I tried installing PPro from the Cloud to another machine. After install I noticed that Application Manager was showing that an update was available for PPro. Hadn't gotten any other noices about that down in the status bar like I usually do, just the entry inside App Manager. So I updated the new machine. Then opened the errant project, and it seemed to be working properly, so I saved it back out with a different filename and took it back over to the main editing machine. Same issue was still there. So, I checked Application Manager on the main system, and voila, there was the update notice. So, I installed the update, and the project works like a charm now.

Photoshop cs3 extended asking for serial number and activation after having the program for over 5 years now

for some reason the program out of the blue is asking for a serial number and activation. I can't find the case anymore. does anyone have a way I can contact adobe directly to see if they can help me solve this problem.
Everywhere I look points me back to the forum or troubleshooting menus.
thanks

It may think you have a different computer if you've changed some of the hardware recently.
Did you purchase the software as a download or register it with Adobe? If so, your serial number may be available from them directly. Click first the red A logo at the top of this page, then drill down through [Manage Account] to see the products they have on file for you.
If you've physically lost your serial number and never registered it with Adobe, it's like losing a wad of cash on the street. You're responsible for holding onto your valuables and no one's going to step up and replace it for you.
The Creative Cloud Photographer's Bundle subscription package is still available for $9.99 a month, as far as I know.
-Noel

Activating CS3

I've been in an Adobe nightmare for almost 2 months, trying to activate one copy of CS3 that was on my computer for almost 4 years and worked fine, but wouldn't activate when my husband moved the hard drive it is on from one computer to another, saying it had too many activations. Chat support told me to contact the previous owner to have her deactivate it, which I did, but got no response.
So bought a different used copy and can't activate it.
At first my second used copy of CS3 told me there were too many activations. I contacted the previous owner. (Aparently he had uninstalled it but did not deactivate it.) He went on the chat support to explain that and was told that the serial number is valid and there should be no problem with activation. (He sent me a copy of the chat transcript.) I tried again, this time the program tells me the serial number is invalid. (I checked it 3 times to make sure I had typed it correctly.)
One thing that might be an issue is that it is a volume licensing version.
I went to chat support and explained what the other rep had told the previous owner, even offered to send the transcript to her, but was told there is nothing she can do for me for an older version of CS3.
If I don't get it activated, I will have to return it to the previous owner for a refund.
Can anyone tell me what to do? I am great with software but don't know much about activating, deactivating and all, so please explain simply and completely.
Message was edited by: TeachArt1

Re: the Creative Cloud Software. I did get a CC subscription for Photoshop in a special deal (for $9.99/mo) that ended on 12/31/13. I use Photoshop nearly every day, so that was a no-brainer. But I have some Illustrator files that I need to update occasionally. I'm retired on a fixed income and do graphic work pro bono for a couple of non-profits, so I don't want to pay an extra monthly fee for CC Illustrator when I use it so rarely. I figured a used version of CS3 (which is what I had before and that I'm used to) would serve me well. The used CS3 cost less than I would pay for the CC Illustrator subscription in a year.
I see from another response that there is a way to transfer the license. I contacted the previous owner. If the copy in question qualifies and he is willing to go that route, that's what we'll do. Otherwise I will return it for a refund.

How can I install and activate cs3 Master Collection. My laptop was stolen so obviously I could not uninstall and deactivate, and now I want to install it on my new computer.

How can cs3 master collection be reactivated and installed in my situation? My laptop was stolen recently so obviously my copy of cs3 was not uninstalled and deactivated, and now I'm unable to install it on my new computer.

if you need an activation count reset, contact adobe support, https://helpx.adobe.com/contact.html
you can download your installation files if you don't have an installation disk and use your serial number to activate,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Ipad apple ID account is deactivated and don't know the password or security questions

I have had an ipad for 12 months, my husband created an icloud account on it ([email protected]) but since then we have never used the ipad to log into apple website, itunes etc. Recently I purchased a MAC and iphone5 and after downloading the latest itunes to then sync all 3 together the ipad then asked for apple ID and password even though it had never asked for this before. The trouble is the ipad apple ID is an icloud one, ie. an email account that belongs to Apple, so we cannot reset the password via email as we don't have access to the email, and one of the security questions answers comes up wrong all the time. Because we have tried several times to remember the password the apple ID is now deactivated and the only way to re-activate it is via email verification (impossible) or security questions (impossible). We tried connecting ipad to computer and restoring factory settings, but the ipad continues to ask for apple ID and password...help... customer service Apple in Spain has more or less told us if we can't remember the security questions or password and have no recovery email (which we don't) then basically the device is useless!!!! Urm, that ipad cost a lot of money to just "throw it away". Any advice you can give me?

mms68 wrote:
the ipad then asked for apple ID and password even though it had never asked for this before.
It is because of this.... Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
mms68 wrote:
... Apple Spain can give me no solution
They have... but it is not what you wanted to hear. Unless you can use the Apple ID and Password that was used to Activate the Device you are out of luck.

Deactivating and activating cs3

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