Deactivating imessage

I lost my iphone and have switched to a different non-iphone.  Now I am not getting text messages because all of the people texting me who have iphones messages' are going through as imessages.  I tried to call 1-800-MY-APPLE but they ask for a serial number.  I don't have the serial number because I unregistered my iphone after it happened thinking that would turn off imessage.  Does anyone know how I can get it turned off so the messages people send me will go through as SMS instead of imessage?  I also have an iPad, but I turned off the imessage on that thinking that keeping it on for sure would prevent me from getting texts. 

Try clicking on the "Other Apple ID topics" and then "Messages and Apple ID" in the following link. I think you can then request iMessage be deactivated without having a serial number. https://getsupport.apple.com/Issues.action

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    How do i deactive my imessaging from the iphone 4. I no longer have the phone.

    According to http://support.apple.com/kb/ts5185
    If you still cannot deactivate iMessage after you perform the steps above, or if you no longer have access to the iPhone, please contact Apple support for assistance.

  • TS5185 I've switched from an iphone to android without deactivating imessage how do I do it without my old iphone?

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    http://support.apple.com/kb/ts5185

  • Difficulty deactivating iMessages; 3 weeks later & still not receiving texts from iPhones

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    You should be able to contact Apple support to deactivate iMessage at no charge by going to the following link and then click "Other Apple ID Topics" and then "Messages and Apple ID"  https://getsupport.apple.com/Issues.action

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  • I have changed from an iPhone to a Sony but when my wife send a message on her IPhone it still gets sent as a iMessage how do I change the settings

    I have changed from an iPhone to a Sony but when my wife send a message it still gets sent as an iMessage how do I change the settings

    Hello, Vespa Boy125. 
    Thank you for visiting Apple Support Communities. 
    Here are the steps that you will need to process on your line to remove your number from iMessage. 
    iOS: Deactivating iMessage
    http://support.apple.com/kb/ts5185
    Cheers,
    Jason H. 

  • HT4061 I upgraded and no longer have an iphone. Now my fiance nor anyone with an iphone can text me because it still wants to use iMessage even though I have removed my number from the icloud, apple, and itunes. I have no idea what more to do.

    We have already deleted my name and number from his iPhone, and tried re-adding it. It still lists my number as an iMessage. It is not feasible to ask everyone in my contact list with an iphone to turn that off so that they can text me. Please help. I've already done everything that I could find online, deleting my number out of everything and nothing has helped thus far. Thanks in advance.

    Hi tinkdgw99,
    If you are having issues receiving text messages after switching away from an iPhone, you may find the following article helpful:
    iOS: Deactivating iMessage
    http://support.apple.com/kb/TS5185
    Regards,
    - Brenden

  • Since the last update for my Iphone 4s i dont get text messages when connected to wifi. my wife is getting them. Imessage is switched off on both phones.

    since the 6. version update. of my Iphone 4s My wife was getting my text messages. I found the problem was caused by Imessage when connected to Wifi. I deactivated Imessage on both phones to solve the problem. I now have updated my Iphone to 6.1.1 and i dont get text messages anymore. I have Imessage deactivated on my phone but my wife is getting my text messages again. my wifes phone was not updated to 6.1.1 because the last update lost all her contacts from her phone and we had to but them back in one by one from the outlook list. Her contact are listed in outlook on a seperate list to mine but we can only get my contacts download to her phone. We use the same laptop to sysc phones.
    My Iphone does not download photos to My Pictures anymore. I have to copy them across to a folder. I cant find where it backs them up to.
    I have lost all confidence in Apple now as i was forced to update to 6.1.1 because of 3G reception issues and not reciving calls and now back to spending several hours trying to fix my phone to recieve a basic text message.

    Are you and your wife sharing apple id?
    If you are that is the reason why she is seeing your imessage.
    On both phone go to settings - message - send&receive - make sure the cell is the default.
    You will have to uncheck or remove the apple id.

  • How to deactivate iMessage on MacBook Pro?

    I recently traded my iPhone for an android.  I didn't deactivate or turn off iMessage before I traded it in.  How can I do this on my Mac?

    Hey bradleypt2000!
    Here is the information that will help you address this situation:
    iOS: Deactivating iMessage
    http://support.apple.com/kb/ts5185
    If you can't deactivate iMessage after you perform the steps above or you can't access the iPhone, please contact Apple Support.
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • How do I remove an old phone number from my macbook imessage. My apple ID does not show the number anymore but I cannot remove it from the imessage accounts. Its driving me mad !

    Can someone please help me to remove an iphone telephone number from my imessage application. I no longer have a phone which I registered on my apple ID as a second phone. I have been on my apple ID and it does not seem to be there but cannot remove it from imessage, which still has it as an option to connect to. I am concerned that someone else who inherite this old phone will see my messages if I accidentally enable it again. I have read and re-read various postings and tried all options given but no luck, the **** thing stays there.....

    Hey Chappers64!
    Here is an article that will help you with this issue:
    iOS: Deactivating iMessage
    http://support.apple.com/kb/ts5185
    If you have already tried these steps, you will want to utilize the information at the end of the article:
    If you can't deactivate iMessage after you perform the steps above or you can't access the iPhone, please contact Apple Support.
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • I need to turn off my iMessage without having the iPhone on me

    I have switched from the iphone to android and I can not get text from people with an iphone

    iOS: Deactivating iMessage
    http://support.apple.com/kb/ts5185

  • How do I Fix Other People Sending Me iMessages when I no Longer Have an iPhon

    Hi,
    So, I recently decided to go away from the Apple iPhone, which I enjoyed, just too costly. Though, when I left, to go to android, I kept the same sim, and transferd it over to my new phone, with no issues.
    The issue is on the other end, other people's cell phones (iPhones with iMessage) think I still have a iPhone, automaticly sending an iMessage. Most people don't know how to send it, like a regular message, so I'm wondering how I can disconnect iMessage from my android phone. Or would I have to contact my carrier to repair this issue, as I believe it still recognizes my new android as an iPhone.
    Thanks for your help.

    Hello WesternElectricBen,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Deactivating iMessage
    http://support.apple.com/kb/ts5185
    To deregister your phone number, tap Settings > Messages and turn iMessage off.
    If you can't deactivate iMessage after you perform the steps above or you can't access the iPhone, please contact Apple Support.
    Have a nice day,
    Mario

  • Wipe my phone number from Apple imessage server

    I need to wipe my phone number from the Apple iMessage server to when I receive messages from iPhone users the message isn't parsed into 5 or more separate messages.  I turned off FaceTime and iMessages on my old iPhone 4

    If you deactivated iMessage already successfully, then your contacts who use iPhones will need to erase any existing conversation with you and start a new one - that should fix the problem with fragmented messages.

  • Not receiving group iMessages/texts

    First off - i know there have been lots of threads similar to this.  I've looked through those and tried the suggestions, but to no avail. I'm still left with the same issue.
    I've switched back and forth between my iPhone and Android phones for a couple of years or so and never had any issues with iMessage - until iOS 7.0.3.
    Since 7.0.3 i have not been able to receive any iMessages/Texts from friends while in a group chat on my Android device.  I can send them and my friends receive them, but i cannot receive from them.  I get individual texts/iMessages fine, just not group and only when it's from an iPhone.  I am able to receive group messages from Blackberry, Android and Windows devices.
    The catch.  I gave up on iPhone and officially jumped ship to the Moto X before 7.0.3 was released and i COULD get group texts before 7.0.3.
    Here is what has been done.  BEFORE switching to the Moto X, i deactivated iMessage on my iPhone AND on both of my iPad's.  I made sure to also uncheck the phone number and my email addresses BEFORE deactiviating iMessage.  Also did the same with Facetime (not sure if that matters or not).
    I have unregistered the iPhone from my Apple profile/support account.
    I have deleted all iPhone numbers from my iCloud contacts.
    I have tried 4 different Android messaging applications.
    I have the correct settings in Android.
    I have called Apple and had them remove my phone number from iMessage.
    I have made sure that my friends (one is actually my wife so i even did it myself on her phone) have it set to send SMS if iMessage is not available.
    I have deleted my contact from my wife's phone, my wife's iPad and my wife's iCloud and then set it up again (as a mobile and not as an iPhone).
    I've even called Verizon and Motorola both who believe, as do i, that this is an Apple issue since it only started when my friends installed 7.0.3.
    I've ran out of ideas, and ran out of places to go since Apple's support only had the one suggestion which was for them to remove the phone number from iMessage.
    I'm open to anything (except going back to iPhone since that would mean i need to splash out on a new phone again).  However, i do have an iPhone 4 in my house that i could use if need to TEMPORARILY activate to do something else.

    I left words out while i was typing in a hurry. 
    I was saying that the friends of mine who are using the iPhone, have told me that other Android users that they group chat with, are also unable to receive group messages from them.
    I think i have been able to narrow the issue down, after spending more time with Apple and with Verizon.  Verizon had me text STOP to an Apple Short Code, which resulted in about 40 texts from my wife being delivered via the open group chat that we have with our friends.
    To test that this resolved my issue, Verizon initiated a group chat from two test iPhones, which also resulted in success.  I was also able to successfully group chat with 6 other groups of friends all with iPhones.  I did the same test with a mix of Android and iPhone users too, with success.
    Where it failed, was with the original couple.  I am still unable to receive group chats from them, while my wife, who is in the same chat, does receive them.  I do however, get the texts from my wife in that group chat.  Very strange. So i am thinking it is something with their devices and not the fact that i switched from Apple to Android.
    The progress today, after a few weeks of frustration is that i can now receive group chats from everybody i would regularly text with (android or iphone users), except this two people, who happen to be the one's i group chat with the most.  They are iPhone 4s users on Sprint.

  • I deregistered my phone number from imessage but am still not receiving texts on my android phone

    I went the the deregistration process. This improved the annoyance but is still not fully resolved. I still am not getting texts in certain group message settings. The problem seems to be in group texts where everyone else is using imessage except me.

    Hello Laurie33,
    This can be accomplished by deactivating iMessage.
    To deregister your phone number, tap Settings > Messages and turn iMessage off.
    If you can't deactivate iMessage after you perform the steps above or you can't access the iPhone, please contact Apple Support.
    iOS: Deactivating iMessage
    http://support.apple.com/kb/TS5185
    Cheers,
    Allen

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