Deactivating Photoshop on one computer so I can install on a new one?

I have photoshop on a computer that has crashed with no hope of restoring it.  I want to install on my new computer but it says I need to deactivate from the crashed computer, How do I do this?

You need to call Adobe.  With the Creative Cloud this is easier, as it will deactivate other computers if you try and sign on to a new one, but with the old licencing, you need to call.

Similar Messages

  • Computer Crash - how to deactivate so I can install on a new computer

    My computer just crashed and therefore I will be buying a new computer soon. I had the adobe suite on my old computer along with lightroom and was wondering how to go about deactivating them on that computer so I can reinstall them on my new computer? Also when I go to  install it on my new computer can I do this by just having my serial numbers?

    You are allowed to have two machines with activated installations, and you can deactivate/reacivate as needed for new machines or whatnot.  So you do not necesssarily need to deactivate the inaccessible installation, though it is nice to have the extra activation available.
    You need to contact Adobe Support thru chat to get the deactivation performed.  For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html
    If you need to download, you might find links in your Adobe account online.  Downloads are also available thru the following pages:
    Download and Installation Help -
    https://helpx.adobe.com/download-install.html
    Lightroom - all versions
    Windows
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
    Mac
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

  • No matter what I do I cant delete itunes from my computer so I can install newest software.

    no matter what I do I cant delete itunes from my computer so I can install the newest software?

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    Method 1
    Backup the library with this User Tip.
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    Restore the backup to your new computer using the same tool used to back it up.
    Keep your backup up-to-date in future.
    Method 2
    Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
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    I'd recommend method 1 since it establishes an ongoing backup for your library.
    Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should  merge the existing data from the device.
    If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
    Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then seeRecover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
    tt2

  • Is there a way to delete 1 of my itunes accounts on a computer so I can access on my new computer?  It says I am on 5 different computers

    Is there a way to delete 1 of my itunes accounts on a computer so I can access on my new computer?  It says I am on 5 different computers and I am not sure what computers my daughter has signed up for an account on! Help please! 

    iTunes Store: About authorization and deauthorization
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  • My iphone is registered to my old macbook.  How do I link it to my new computer?  I can't add any new music to it.

    My iphone is registered to my old macbook.  How do I link it to my new computer?  I can't add any new music to it.

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, and your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • How do I get my music library from icloud to my computer so I can synch to my new iPod?

    How do I get my music library from icloud to my computer so I can synch to my new iPod?  I can't seem to find help support to answer this question.

    Copy the media from the old computer to the new computer.
    iDevices are not and have never been backup devices.

  • How to deactivate contribute cs3 from non available computer so I can install on another

    I Need to deactivate contribute cs3 from a non access able computer so I can install on another. I do not have access to the other computer. A contractor installed it and I don't know the Apple ID that was used to install.
    ANy any help would be appreciated!

    The message you sent requires that you verify that you
    are a real live human being and not a spam source.
    To complete this verification, simply reply to this message and leave
    the subject line intact or click the link below:
    http://www.tiburonmultimedia.com/cgi-sys/bxd.cgi?a=[email protected]&id=m6ITbL6ok uAAMe3ZcHYbu-1402930841//www.tiburonmultimedia.com/cgi-sys/bxd.cgi?a=[email protected]&id=m6ITbL6okuAAMe3ZcHYbu-1402930841
    The headers of the message sent from your address are shown below:
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  • I bought an iphone 4. I have a MacBook Core Duo running 10.4. My husband has a Core Duo 2 running 10.5.8. Is there a way to move my ical and address book info. to his computer so I can sync with my new iphone?

    I bought an iphone 4. I have a MacBook Core Duo running 10.4. My husband has a Core Duo 2 running 10.5.8. Is there a way to move my ical and address book info. to his computer so I can sync with my new iphone without upgrading software.

    Hello hbell,
    is there any reason that you do not want
    to upgrade to v10.5.? Suggest you call
    1-800-275-2273 Apple Support. Automated call
    yet if you call back you can get in touch with an
    Apple Software Specialist. They may be able to ship
    you Leopard so that you can synch your new iPhone
    to you own computer. Have the serial numbers of your
    Mac and iPhone written down and ready for them.
    As far as transferring data to your husbands MacBook
    so that you can sync your iPhone on it I am really not
    sure. Seems like a lot of trouble to get your data onto
    your iPhone.
    Good Luck,
    A

  • How do I uninstall PSE completely so I can install on a new computer?

    How do I uninstall PSE completely so I can install on a new computer?

    First go to Editor>Help>Deactivate. That's really the only thing you have to do if you've used both of your two installations already. If you want to uninstall PSE, then do it via Control Panel in Windows, or on a Mac use the uninstaller in the PSE  folder in Applications.
    If you have a version of PSE prior to PSE 8, no need to deactivate unless you bought a serial number for the trial via the Buy It Now button in PSE. Otherwise there's no activation on earlier versions.

  • Help required with Photoshop Elements 4.0 this has been installed on my new Toshiba laptop with windows 8.1 for some 18 months and operating well. Now it will not open, message pops up saying "attempt to access invalid address" then "application not respo

    Help required with Photoshop Elements 4.0 this has been installed on my new Toshiba laptop with windows 8.1 for some 18 months and operating well. Now it will not open, message pops up saying “attempt to access invalid address” then “application not responding” Suggestions how to access would be much appreciated. Tks. Stuart

    What is the size of your hard disk?  PSE 4 is a very old program and I suspect it is not able to access the entire hard disk on your machine.  Just a thought here.

  • How can I deactivate one computer, so I can install Audition CC on another computer?

    Not knowing I had to 'deactivate' Audition CC from one computer to put it on another one, I deleted all the Audition CC files from this computer before deactivating it.  Do I need to re-install before I can deactivate?
    Thanks.
    KW

    If contact Adobe Support either by chat or via phone they can help with deactivating the uninstalled application.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/
    You are allowed to have activated installations on two machines, so you did not have to dectivate on the other machine if that is the only one you had installed the software on.

  • How do I deactivate a version on a non-working computer so I can activate on a new computer

    I don't see my question so I'll repeat it. I am trying to activate Elements 9 on my current laptop so I can upgrade to the new version. My old laptop and desktop apparently are still listed as active. My old laptop is no longer active and has not been for over a year and a half so elements is not used on that computer. How do i activate this version of PSE on this laptop so I can upgrade the product? My old laptop no longer turns on so I cannot turn it on and deactivate the product. Thanks.

    Same answer as in your other post. Only Activation Support can reset your activations, so you'll just have to wait it out or try again another day.

  • I need to know how to disable my apps on my old system so that I can install them on new computer.

    I've just purchased a new iMac and need to know how to disable my apps on my old system so that I can install them on the new one.

    You are allowed to have two working installations so you do not have to disable the original if you prefer to have a backup.  Otherwise, to disable you can just sign out thru the CC manager.
    Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
    http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  • HT1349 cannot remove applesoftwareupdater from my computer  so i can install itunes 10

    have tried to uninstall older version of Apple Software Update so that I can install Itunes 10 without any luck can anyone HELP ? thanks

    What error message are you getting when you try to uninstall Apple Software Update, james? (Precise text, please.)

  • How i can install Mavericks on new HDD because my mac hdd broken

    i have macbook pro A1286 hard disk damage . i buy new HDD and fix it on my mac , then how i can install Mavericks ?
    i try many times but i cant finish this problem because i cant access to disk utilities or recovery mood because already the hdd is new&empty .
    Please Help
    [email protected]
    Thanks

    It's going to be impossible to install Mavericks unless you have a working Mavericks-USB-installer or an  "install OS X Mavericks.dmg" that YOU have downloaded from the App Store in the past.
    You should use a Snow Leopard install DVD to install 10.6.8 Snow Leopard on your Mac. From there, you can use your  "install OS X Mavericks.dmg" to install Mavericks. If you don't have that, you can download and install Yosemite from the Mac App Store instead.
    If you don't have either a Snow Leopard install DVD or a custom made Mavericks-installer-USB, you should call Apple and buy a Snow Leopard install DVD from them. They're still for sale.
    The other option is to use another, still functioning, Mac and connect the two using a firewire cable. Then you can use Target Disk Mode to install Mavericks or Yosemite on your Mac http://support.apple.com/nl-nl/ht1661

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