Dead imac help, please

Hi! If somebody can help me. Two days ago mi imac went dead. When I press the botton power on, she responds with a deep beep and does not turn on. The panel is black and the fan is working but everything is dead.

Hi Harvard:
You could try one other thing and reset the PRAM (look for a knowledge base article).
If that will not work, you have a hardware problem that needs to be diagnosed at either an Apple store or an Apple certified technician.
Barry

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Old 24" iMac to New 27" iMac Help Please

+*Please some advise and help?+* I have a first generation 24" iMac and have ordered a new 27" Quad Core. I would like to transfer over my information the cleanest way I can to avoid any garbage on the old computer making its way to the new. My plan was to transfer the data and user settings only via Migration Assistant and reinstall all programs from original disks. I am NOT experiencing any problems with any programs on the old machine at this point. Is it then overkill to do the transfer as two separate steps? Will my old Network settings come over? I'm using an Airport Extreme which is also being used for Time Machine. What about my iPhone Sync? Once I transfer data to the new computer, will my iPhone Sync?
Is there any utility program or programs I should run prior to transfer to clean out anything?
Thanks in advance for help
Steve

When you get the new iMac, I would use it +as is+ for a while, to make sure it is working 100%. If you transfer things immediately, and have some issue, it is more difficult to determine the cause. So go through Setup Assistant without using Migration Assistant, then run Software Update to apply Apple's recent updates, then use the iMac until you are satisfied it is working perfectly.
If you want to use Migration Assistant, you can run it from Applications/Utilities/. On the screen where you select what to migrate, I would only select Users. I would not use it for +Applications, Settings, and Other...+ That should transfer your user data and leave out everything else.
If Migration Assistant successfully transfers your iTunes folder so that iTunes on the new iMac looks like iTunes on the old iMac, your iPhone should sync as before.
Is there any utility program or programs I should run prior to transfer to clean out anything?
You may want to go through the files and folders in your user home folder, if you believe there are a lot of files you no longer need. Just do it with Finder. The Downloads folder would be an obvious place to look for old files you no longer need.

Major start-up problems on IMac - Help, please

My IMac, new in Nov. 2008 and running OS 10.5.5 has been having trouble starting up and staying running over the past 10 days or so. I frequently get freeze-ups and get the grey screen with the flashing folder with a question mark during start-up attempts. I have tried various remedies I got on forums or in the Everything Mac manual including:
unplug and restart
remove peripherals and restart
safe boot
Reset PRAM
Reselect Start-up Disk
Permissions Repair through Disk Utility
Verify Disk through Disk Utility
I ran the hardware test and it said the hardware was OK.
By doing one or another of these methods I can generally get the machine going again (sometimes very slowly and after a few tries), but the freeze-up and restart problems are persisting and getting worse. Today I tried to reboot using the Installation Disk, but it just ejected the disk.
I have Windows XP running with Paralels - don't use it often. Last time I tried it said something about a Fatal Error.
I have backed up most of my important data. I was planning to buy an external hard drive to back up the rest, but I'm not sure I'll be able to complete this at the rate things are going.
Advice, please? Should I just break down and take it to the Apple Store?

I wanted you to know I have been using Apple computers for over 2 decades now and this iMac was the biggest headache EVER!..it would even turn ME to a PC but I have other plans.How many times I had to carry this thing 15 blocks and then they had the NERVE to hand it back to me,once all they did was reinstall the software, I could have done THAT AT HOME!..once the manager of the store hands it back to me,"ALL PROBLEMS SOLVED"!..well they were not..from day one, this was a "LEMON" and no one seems to care, not one person I speak to, not one person in that store....I know computers pretty well, I don't know HOW to write programs but anything other than that, people come to TONY with their problems before Apple Genius bar..what a JOKE that turned out to be!..so here I sit with an iMac,the insurance had run out the day the HARD DRIVE of this iMac decides to stop working...I have NEVER in my life had a dard drive break completely because I am not a heavy user of my computer, no games..and now it's down to emails and my blogs..Apple has changed me but in the wrong direction sadly..I am and always will be an Apple person...I can visit ALL my old Apple comp0uters because when I get a new one, I give my neighbors the old ones..they are STILL WORKING lemom iMac just to check emails and see if I can get it to work but I will tell you the bad sign,very first year I had it, I threw out the box it came in,I live in NYC and as I am taking a walk, a guy is throwing out the box to the SAME iMac..and THEN came the discussion with him about the numerous PROBLEMS On the NEW iMAC!!..I knew right there ,besides me knowing already, it was one big lemon I was stuck with till the end...well the END has finally,thank the gods, come!...and my next computer will be an Apple but not for STYLE, I always went for their great design but Apple has their head so far up an appendage and all about this iPad and iPhone and then the computers come next....believe me, when they sell that many iPhones and iPads...little is done for the real computer customers..and I have NEVER used a cell phone, never had the use for it, so NO iPhone and no iPad cause i love my Kindle...but I will tell you ,I am designing my next Apple computer and it will be that TOWER and then any size screen,maybe two for some reason...and all wireless if possible..but that tower is the ONLY way to go for me but I will use it "low end" not for a business and it's not that ugly and can always be put on the floor BUT YOU DESIGN AND TELL THEM, what you want in it, so you have total comtrol..the screen does NOT even have to be an Apple...but money money drives this company now, while in the past it was the true happy customer THAT MATTERED!! no more...hope you stay with Apple, get a PC(borrow one) and work with it, if you have not cause this iMac is NOT the way an Apple computer should act and turn you off to our community...and that's the other thing, Apple users, used to be a "community" cause we were the "small company that didn't make it"!...so we all stuck it out for so many years....helped each other out
Cheers..
Tony(NYC)

Won't start from Start up Disk- Dead iMac - help!!

Hi,
My iMac at work died today, first it crashed and then the hard disk began to spin and then the fan cut in and it sounded like a jumbo taking off. I used the power switch to turn off, waited a minute turned it back on and it then hung at the blue screen. Did this again two or three times but it still hung, sometimes in different places but always after the apple screen and the spinning thing. I then loaded the system disk and started it up, it loaded the install software screen and then crashes. I started the machine in "Safe Mode", it started properly but then crashed as soon as I tried to anything. I even loaded the startup cd in safe mode but it did the same.
The machine is very basic first generation iMac, no bluetooth, 160gb hd, 17inch 1.6gig 256 meg ram. Using Panther fully updated using Software Update. Nothing special.
Apple Care just wanted £35.00 from me before they would even tell me if I could take it direct to my local Apple Store - I say local but it would be a 100 mile round trip so I thought it best to check first.
Help, I can't even start from start up disk!!!!

Hugo, I had the same thing happen twice. The first thing I did is run the hardware diagnostics to determine if the disk had totally crapped out. This test passed on both occurrences. I then tried to repair the disk by booting from the install disk (hold down the 'c' key while booting) and using the disk utility. The first time I had the problem this fixed it. Last night it happened for the second time, this time repairing the disk failed. I had to erase the disk, reinstall the OS and upgrades and load user files from backup. One tip, don't call AppleCare unless you really want to be annoyed. I had some useless tech explain to me how the hard drive was analogous to a library, the librarian goes home at night with all the books properly in place and some kids come in and move all the books around. When the librarian comes in the next day she cannot do anything because the location of the books do not match the locations identified in her book catalog. So I asked, who these 'kids' are that messed up my disk. He said this just happens. Well this has just happened to this computer twice in a month and its old 9 months old. I have 3 PCs running that have never had this problem, one is 8 years old. One more thing AppleCare categorizes this problem as a software issue, not hardware, so it is not covered, even though it's Apple's software that failed ! You either have to fix it yourself or pay someone to do it for you. Sorry for the digression (as you can tell I'm a little frustrated with Apple), when I was just about done loading user files from backup, the iMac died, will not power backup, nothing, just dead. This is after I just spent 4 hours erasing the disk and reinstalling software and files. Guess I do have a hardware problem now.
Good luck

RAID controller on G4; problems... is RAID dead? Help please!

Hey.
Here's the deal... Our graphics department has a MAC G4 (fully upgraded. newest patches, OS, etc.) that's got a 4 port SATA RAID controller. They use this with four 750GB hard drives as an external RAID (the OS is on a seperate, 65GB hard drive). The way it's set up, through Apple's OS, is we have the four 750GBs in pairs... those pairs are striped, and then the two sets of striped 750s are mirrored. This has worked just fine for a number of months, but we recently had a power surge, and now we're unable to mount "Monkey" (the name of the 1.4TB array).
See the below screenshots for more clarification.
http://www.amcdoors.com/lorenzo/raidsetup.JPG
This shows the RAID card, and the four SATA cables coming out of it.
http://www.amcdoors.com/lorenzo/leftside1.JPG
As you can see in this and the below screenshots, this shows the 1.4TB Striped set as 'online', but the two below (the two 750GB hard drives) show up as "offline".
http://www.amcdoors.com/lorenzo/leftside2.JPG
this shows the actual drive i click on. same thing
http://www.amcdoors.com/lorenzo/leftside3a.JPG
If i click the entire array, you can see how it's set up (the Mirrored RAID set consisting of the two Striped RAID sets). The RAID sets (all 3 of them) are showing up as online, yet the drives are offline. No idea why. The drives are all powered, and are spinning, and plugged in.
http://www.amcdoors.com/lorenzo/leftside3b.JPG
when you click "Monkey Drive", nothing shows up in it. i don't remember if anything ever used to. if you click 'mount', nothing happens.
http://www.amcdoors.com/lorenzo/leftside4.JPG
http://www.amcdoors.com/lorenzo/leftside5.JPG
this shows the exact same problem as the first RAID set.
http://www.amcdoors.com/lorenzo/verifyRAIDset1.JPG
If you try to Verify the RAID set, it shows that no repairs are necessary
http://www.amcdoors.com/lorenzo/verifymonkey.JPG
If you try to verify Monkey, you get a "Volume Needs Repair" error... but when you try to repair it, you get this:
http://www.amcdoors.com/lorenzo/repairmonkey.JPG
Really need help; this is a pretty critical problem. Someone that's familar with RAID solutions on MACs please help me out. We can't risk losing any data if at all possible.
Thanks
~Lorenzo

have you gotten this to work yet ?? if not let me know
-d

IPhone calendar lost whilst syncing to iMac - help, please!

Whilst syncing the iPhone to the iMac through iTunes, all the calendar entries on the iPhone were deleted - despite everything else (photos, music, contacts) remaining both on the iPhone and were imported onto the iMac. I have now lost my entire schedule, and am desperate for some help. Did the iMac clear the iPhone of its calendar, by replacing it's (empty) iCal contents onto the iPhone? Is there anyway of retrieving the calendar entries? My iMac is backed up on the Time Machine, but so far I haven't managed to find the deleted stuff anywhere!

Ok normally you need to have a bogus entry in both the contacts and the calendar on the mac then sync just those items it will give you an option to merge the data. Unfortunately it's a little late for that bit now as the default is to replace the information with that which is on the Mac. What you can do is connect the iPhone to the Mac and restore from a previous backup this "should" i think have all your calendar/contact entries in it and they should be restored to the iPhone after this if you follow the normal sync procedure to merge the information you should have the contacts/calendars on both the mac and the iPhone. check the following link for calendar/contact sync information
http://support.apple.com/kb/HT1386

Best HD Camcorder for my New iMac Help Please

Hello All
I have only had my New iMac for about a month now
I am wanting to get a New HD Camcorder, but I need one that will work with my New iMac.
Can someone help me find a Good HD Camcorder that will work with my iMac?
I was looking at the Sonys, but I hear they don't work with Apple?
Thanks Everyone in Advance! Bobby

*I cannot restore the iPod to it's factory settings as my PC is lost and it was linked to it. I need your help!*
You don't need the old computer to restore the iPod, connect it to the Mac you can restore it in iTunes there. (By the way, you don't need to restore simply to use it on a Mac since Macs can read Windows formatting.)
Connect your iPod to the Mac, when it appears in iTunes click on it's icon to display the preference tabs. In the Summary tab click on Restore. Once the restore is complete follow the on screen instructions to name the iPod and automatically sync your songs and videos onto the fresh installation. Press Done and the iPod will appear in iTunes and start to sync. If you want to update manually or using selected playlists uncheck the box beside the sync automatically instruction and press Done, it will default to manual mode and you can choose whatever setting you like: Restoring iPod to factory settings with iTunes 7

I can't get Silverlight 4 or 5 to work on my IMAC-Help Please

Hello. over a year ago I deleted my Netflix account because I couldn't use my computer to watch netflix. This happened after I Updated my silverlight. I kept getting a Player error 1001 message. I called Netflix who were useless and pawned me off to Microsolf who tried to help initially by email and then gave up saying it was a mac problem so I then ended my service. I recently rejoined thinking that after a year and an upgrade to LION, the problem would have been fixed in an update--but it hasnt and I'm still getting the same story from Netflix and the same error message. I tried installing and uninstalling from different site- different versions (4 and 5) with no luck. Does anyone know how to fix this? Thanks inadvance.

Go back to the beginning ...
Uninstall Silverlight by following these steps: http://www.microsoft.com/getsilverlight/get-started/install/removing-silverlight -mac.aspx . Also trash:
/Library/Receipts/Silverlight.pkg
/Library/Receipts/Silverlight_W2_MIX.pkg
/Library/Receipts/WPFe.pkg
Reboot, and reinstall Silverlight 5 from: http://www.microsoft.com/silverlight/
Also, from a Microsoft troubleshooting note .... ensure your browser is not setup to run using Rosetta (of course Rosetta can't run under Lion, however...)
Double-click the hard drive icon on the desktop.
Choose the Applications folder.
Find the icon for the browser that you are using. Hold down the CONTROL key while you click this icon.
Select Get Info.
Locate the Run using Rosetta option and make sure that this check box is not selected. If it is selected, click to clear the check box. Close the window.
On the Apple menu, click Restart.
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New Keyboard + Last Gen iMac Help Please

Hello,
I'm using the most recent generation (right before the release of the aluminum ones) iMac Core 2 Duo 2.16 20" and I have a very minor problem:
I ordered the new wired keyboard - the brushed aluminum one... wow it's awesome - super thin, nice keystrokes, beautiful sleek design.
I plugged it in, did the software update, reset my system - all as expected.
So now, my F1-2 keys work great for the display dimming, keys F7-9 work fine for the media, and F10-12 work perfectly for volume control.
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F3 and F4 were not re-programed with the update to include "all windows" for F3 and Dashboard for F4
Anyone else have this problem, or any other thoughts other then trying to reinstall the keyboard software update?
I can assign things using Expose in settings, but if I assign to F3&F4 I have to press the Fn key and F3 or F4 to get them to work.
Thanks for the help

Just a followup to other comments. I have always liked the MacBook Pro keys so I purchased the new keyboard to go with my G5 Mac Pro.
I concur. All special Fn Keys work normally with the Fn Key Option (in Keyboard Prefs) turned off -- Except F3 and F4 (Expose and Dashboard).
These 2 Keys work kind of the reverse of what is expected. If Expose and Dashboard are assigned to F3 and F4 in the Dashboard/Expose Prefs the F3 & F4 Keys will work if the Fn key is also pressed (kind of stupid)
However Expose and Dashboard can be assigned to other Fn Keys (F13, F14) and they will work normally (no Fn Key required)
I think the keyboards (mine and others) are fine. This seems to be a software issue. Apple rushed the software update out and it needs some tweaking. Lets hope it wont be to long

Urgent iMac help please

OK,
Last weekend my girlfriend got a new iMac (20", 2.4GHz) and everything has been running great.
Today I went to install Bootcamp for her and everything was going well but there was an error with Windows and it would not properly install. Anyway I went back into OSX, removed Bootcamp and re-installed. I repeated this twice. On the third installation attempt I tried to boot back into OSX but the computer hangs on the grey screen. I can eject a CD by holding the mouse down but I am unable to boot off a CD (holding down the 'C' key).
If anyone has any further suggestions I would be very grateful as I am in the brown and smelly now!

Holding the option key will evoke the startup manager and let you select which system volume to boot to. If it does not recognize the disk then you might try resetting the P-RAM first then hold the C key. To reset the P-RAM hold down the Option/Apple/p/r keys until you hear the boot chime at least 3 times.
George

Mac Pro or Imac, help please

Hi,
I currently have the G4 1GHZ Dual w/ 2 gigs of ram, radeon 9800 and the 23" ACD. I'm thinking about upgrading my system so I'm in between the 24" imac (the white one, new for $1649) or the mac pro 2.0GHZ for $200 more (the refurbished from the Apple store). I'll be using CS3, Lightroom and Ilife 08 mostly.
Best regards

Lando1 wrote:
Hi,
I currently have the G4 1GHZ Dual w/ 2 gigs of ram, radeon 9800 and the 23" ACD. I'm thinking about upgrading my system so I'm in between the 24" imac (the white one, new for $1649) or the mac pro 2.0GHZ for $200 more (the refurbished from the Apple store). I'll be using CS3, Lightroom and Ilife 08 mostly.
Best regards
By the sound of it, you can go well with either the newer iMac or a MacPro, but do you really need the extra power? It depends totally on your use of the system. Currently, the 24" iMac configuration should decent with CS3 and iLife. I used the version of iLife before 08 version and it performed at an acceptable rate (using an old eMac).. however, if you are going to switch in between the many applications and is going to really push the limit (having many images open or really BIG images) then you might consider getting a Mac Pro, which is decent at the cost of $200 more. I am aware that there are certain tools that will log your activity (memory usage etc.) is available out there, and I suggest you use the log if ever, to base if you are to get a macpro or an imac..
Message was edited by: yappledapple

White Light Dead Battery HELP PLEASE

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Well your best bet to charge with is a OEM if you can find one, It will charge with one bought from Verizon even Radio Shack might have a AC adapter that can utilize the USB cord you have, To buy one on-line will cost from 15 to 25 dollars plus S&H and Verizon would have one for about 25 to 30 see if they have AC adapter that you can plug that USB in..
http://www.motorola.com/us/accessories-batteries-chargers/ >> Look here on this Web Site they have a Good Selection of Chargers..

10.5.7 - VGA connection to LCD TV on new MacBook Pro dead. HELP PLEASE!

I don't have a clue what's gone on here.
Just downloaded the latest update and the connection to my TV has gone mental. It changes the resolution on my MacBook screen to something ridiculous and doesn't properly connect to the TV screen.
Obviously, this is because of the new update is there anyway of going back to 10.5.6? I want to watch Curb Your Enthusiasm on my big screen!
PS I've only recently moved to Mac so could any advice be idiot proof.
Thanks

Hi - Update for anyone that is interested. I've had a play around...
I went into System Preferences/Display and connected the TV.
The resolution still changed but I went to 'Arrangement' and deselected 'Mirror Displays' (10.5.7 to thank for that) My screen on the MacBook returned to its normal resolution but the TV was still not working.
I selected 'Display' and then 'Gather Windows' and on the TV's Display changed the resolution to 1600x1024 instead of the one 10.5.7 assigned.
Bingo! It's all back up and running!
Wish I didn't have to spend 20 mins on the phone to Apple though with no solution - that'll be added to my student phone bill! ARGH!

I had a 'dead' iMac repaired and it needed a new HDD & graphics card, the repairer installed OSX 10.6.8 and i now need to install other software but I am being asked for 'User' password so I may do this, I've no idea what this will be. Help please.

I had a 'dead' iMac repaired and it needed a new HDD and graphics card, the repairer installed OSX 10.6.8 and i now need to install other software but I am being asked for 'User' password so I may do this, I have no idea what this will be. can anybody help please?
<Personal Information Edited by Host>

On looking at the secure.log on the iMac with OSX10.6.8, I see these entries at each attempt to scp into the iMac:
Dec 29 11:06:20 molika sshd[7248]: in pam_sm_authenticate(): Failed to determine Kerberos principal name.
Dec 29 11:06:26 molika sshd[7246]: Accepted keyboard-interactive/pam for prowat from 137.110.243.132 port 35571 ssh2
Dec 29 11:06:26 molika com.apple.SecurityServer[26]: Session 0x236a14 created
Dec 29 11:06:26 molika com.apple.SecurityServer[26]: Session 0x236a14 attributes 0x20
Dec 29 11:06:27 molika com.apple.SecurityServer[26]: Session 0x236a14 dead
Dec 29 11:06:27 molika com.apple.SecurityServer[26]: Killing auth hosts
Dec 29 11:06:27 molika com.apple.SecurityServer[26]: Session 0x236a14 destroyed
I don't know what to make of this.
Peter R

My iMac 24 can no longer be paired with the keyboard; it doesn't recognise any keyboard at boot up, even the one it is paired with. Can anyone help, please?

My iMac 24 can no longer be paired with the keyboard; it doesn't recognise any keyboard at boot up, even the one it is paired with. Can anyone help, please?
Thank. Simon

Brian - The batteries are fine and there has only every been one keyboard paired with it. We have tried my MacPro keyboard as well, and it will not even recognise that there is a discoverable keyboard nearby.
Thanks, Simon

Dead imac help, please

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