Dead iPhone 5 pixel
Hello, I live in the UK and have bought a sim free iPhone 5 from an apple store about 60 days ago. The phone had developed a dead pixel to the mid left of the screen, if I return to the store what can I expect to happen and do I need to take anything other than the phone with me.
Call and find out.
Similar Messages
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What is apples policy on dead or stuck pixels on the iphone 5 ?
what is apples policy on dead or stuck pixels on the iphone 5 ?.
asif cain wrote:
thanks for your reply, i have 2 iphones with a dead or stuck pixel, is it a common problem ?.a friend of mine had his exchanged for 1 deea/stuck pixel
I don't know about steve---but I've owned 8 iPhones (5 for me and 3 for my wife) starting with the 3G and ending with my current iPhone 5 and none of them had a display problem of any kind.
Several of my family members also have iPhones--about 10 more, I'd guess, and none of them have a stuck pixel, either.
If I had received a display with a stuck pixel I would have definitely returned it immediately. -
New T530 with dead / unresponsi​ve pixel in upper middle of screen
I have one dead or unresponsive pixel in the upper middle part of the screen. It is stuck in red color. It is very difficult to ignore this red dot and it is very annoying to use my machine with this red dot on the screen. What can I do?
I ordered my T530 on July 27th and received it on Aug 20th. I've used it for two days and used UDpixel or similar online tools in attempt to unstuck this red pixel. The pixel is still stuck in red. What can I do about this? Need help. I need to use my laptop for school.
Thanks.
Processor
Intel Core i5-3210M
Operating system
Windows 7 Home Premium 64
Operating system Language
Win7 HP64 English
Total memory
4 GB PC3-12800 DDR3 (1 DIMM)
Hard drive
320GB HDD 7200rpm
Optical device
DVD Recordable, UBE w/SWR
Battery
6cell LI Battery TWL70+
Bluetooth
NONE
WiFi wireless LAN adapters
Intel Centrino Advanced-N 6205
Wireless WAN accessories
Mobile Broadband upgradable
Warranty Type
1 Year Depot/Express Warranty
Custom images
NONE
AC Adapter and Power Cord
90W AC Adpt US (2pin)
Accessible Optimized Preload
NONE
Adobe Elements
NONE
Camera
TW530 720p HD Camera Mic
Color Sensor
TW530 No Color Sensor
Custom Image Language
NONE
Display Panel
TW530 15.6HD+ Anti-Glare, WWAN
Keyboard Language
KYB (Backlit) US English
Microsoft Office
NONE
Microsoft Windows 7 XP Mode
NONE
Pointing device
TW530 UNav w/ FPR
Protection Services
NONE
Publication Language
Pub; US English
Reserved Char 1
NONE
SIM Card for WWAN 2
NONE
Security Chip 2
Security Chip Enabled
Shipping Country
USA
Software Application
NONE
Storage Adapter
16GB Micro SSD SATA3
System Unit
T530 NVIDIA Optimus with 1GB
System expansion slots
TW530 Exp CS & 4-1 CR
Windows 7 Recovery DVD
NONE
Solved!
Go to Solution.Hey Hiplease,
If you computer is under warranty which if your dates are this year then there is a good chance you can get it sent in for repair.
Here is a link that you could read about LCD replacement:
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-69856
Here are the service number you can call:
http://support.lenovo.com/en_US/feedback/detail.page?LegacyDocID=MIGR-76613
If you have any other questions please post back and we will be more then happy to help.
Best Regards,
Hiro
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Did the post you read answer your question? Did someone help you figure out your problem? Hit Solution Provided and give that person a pat on the back for helping you out! -
Could I have some help identifying and fixing dead/stuck/hot pixel?
Hello, yesterday whilst watching a movie on my Macbook Pro I noticed something on my screen, at first I thought it was just something stuck on the screen but it seems to be an issue with a pixel. I would appreciate help regarding identifying if it's a dead, stuck or hot pixel and any ways of fixing it. It seems to be smaller than what I had previously experienced (on other machines) dead/hot/stuck pixels to be and I can't really tell if it's white or a light blue. It doesn't show up on any colour other than greys and blacks.
Also, is it likely that taking it to an apple store will yield results if it's still in warranty and I explain that as a photographer it's a very annoying thing to have on almost the centre of the screen.
I hope you guys can provide me with some help, it will be much appreciated.
Stefano.Welcome to the Apple Support Communities
That's a dead pixel or it may be dust, too. In both cases, as your computer is in warranty, take it to an Apple Store or reseller and you should get the display replaced for free, even if it's only one pixel.
I wouldn't be surprised if that's dust. I have seen a lot of cases related to dust in this forum, but it has got the same solution as the dead pixel -
Completely DEAD iPhone 3GS, Data Recovery ?HELP?
I have a iPhone 3GS 16GB, The other day it just went off? tried unplugging it from the mains and plugging it back in again, but nothing happened.
I tried to get it to go into DFU mode, Nothing!
Plugged it into my Desktop PC, Nothing showed in itunes?
I had it tested by a local phone shop and they said they did all the scans/checks and whatnot that they could and the iphone is a complete dud!:(
But i really need the data that is on there?
I have been told that if i take it to an apple store they can do a data retract for me?
What are my options for a complete dead iphone but needing the data on there?Apple does not offer and will not perform any data recovery service.
A simple google search will reveal multiple data recovery services, if you really need such a service and are willing to pay an arm, a leg, and give up your first born child for that data.
If the device has been used as designed, it would have been backed up regularly to iTunes or iCloud.
Simply restore that backup to a new iOS device.
Contacts and calendars should be synced to a supported application on the computer or a cloud service.
Pictures taken with the device should be regularly copied off the device to a computer as would be done with any digital camera. -
How do i rescue my data from a dead iphone 4?
how do i rescue my data (photos, contact, etc) from a dead iphone 4?
chan327 wrote:
... any other way to restore them?
Not if they only exist on the " dead Phone..." -
iPhone 5 pixelated images in various apps problem- occurred within last 2 months and must be a result of apple network driver update
What's the fix?
Tried reset, restart, reboot, reopen of apps same problemWhat do you mean by reboot? Do you mean restore? Because if you haven't restored, then that's the next step. You'll need a computer with the latest version of iTunes and a USB connector.
For Mac:
http://support.apple.com/kb/PH12124
For PC:
http://support.apple.com/kb/PH12324 -
Screen has a Dead or Stuck Pixel ! (Pavilion DV6 3158ca)
I have recently noticed a dead or stuck pixel on the top left area of my laptop screen, it shows a white dot, when a white or bright background is being viewed. If the background is black the dot isnt visible. Im sure its a dead or stuck pixel, I have tried a few pixel fixing softwares, no help!
I still have 4 months left on my HP warranty, but I have read they wont change it unless there are 4 or 5 dead pixels! Anyone had any experience with this, or any ideas? It totally sucks to have a good working computer and a white dot which keeps grabbing my eyes attention.
HELP!!!!!!!What is the size ???
A pixel is the size of a pin point.
If you see a dot that is larger than that it could be press marks.
Press marks come from the keyboard, palm rest, mouse buttons and sometimes from the LCD lid.
Does the dot line up with any of these???
Let us know.
HP Expert Tester "Now testing HP Pavilion 15t i3-4030U Win8.1, 6GB RAM and 750GB HDD"
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Microsoft Registered Refurbisher
Registered Microsoft Partner
Apple Certified Macintosh Technician Certification in progress. -
Dead or Stuck pixels on brand new iTouch?
I just bought my first Apple iPod Touch two days ago and i just now noticed a dead or stuck pixel on my screen. Its right smack dab in the center of the screen and can get pretty annoying when im watching a video or when im looking at photos. In addition to that you could say that im OCDish about my stuff in the way that one dead pixel is going to annoy the crap out of me. I wanted to know if i took the itouch back to the apple store would they give me a new one or fix it for me? This dead pixel is going to kill me. I mean stuck pixel. Im pretty sure its not a scratch cuz when i ran a stuck pixel finding online app the pixel would change colors when on a certain color. Anyways any help would be great thanks anyway.
Thanks. I will probably just head over there when my dad gets home so he can take me.
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I contacted hp about my brand new beats audio special edition laptop having a couple of dead pixels and was told they do not cover the lcd touchscreen under the warranty - what is that???? it is hardware and if it has a couple dead and bright pixels in the first week then what will happen over the next year? I dont have $600 to throw out every couple months for a new laptop and am very angry at this response ......
Thanks for the help , though it may be too late( not your fault at all , but the tech support) . I was contacted through pm and responded with the requested info . The problem is my return window ends Monday and I am hesitant to wait any longer after my experience yesterday. I am finding it hard to trust in hp after being told the LCD panel is not covered under warranty and then getting a email from chat support that said my issue was a bright screen and they fixed it by updating the video driver(neither one true) . To top it off I could not even respond to the email because it was sent from a unmonitored address and it said if I had any "other" issues I should go back on chat again . This is the worst customer service I have ever received.
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my iphone was stolen, when i tracked my phone its already offline so without hesitation i deleted it. Is there any other way to track it using serial number? or make the phone good as a dead iphone?
Sorry, there is no way to track your phone. Call your carrier, & if they offer blacklisting, have them blacklist your phone.
Since you're running iOS 7.0. the phone is useless to anyone but you, as it cannot be re-activated without knowing your Apple ID/Password. -
Dead like black pixel splotches..
I have a mbp c2d 2.16 ghz...
Ive been reading and it seems that many people has had this same problem..
I have some dirty like dead pixels in my screen that look like if it was dirty.. but it is not, it is under the screen...
Ive seen some pictures of other posters and they are exacty.. what worries me is that theyhave been multiplying...
has someone that had this same problem have been helped or the problem has been solved ?
thanksFor reference, here are all the threads I found that appear to discuss this problem:
"Dispay Bruising"
http://discussions.apple.com/thread.jspa?threadID=1170476&tstart=45
"Dark Blotch on Screen"
http://discussions.apple.com/thread.jspa?threadID=1219609&tstart=45
"Display black spots"
http://discussions.apple.com/thread.jspa?messageID=5768589�
"Dead like black pixel splotches.." (this thread)
http://discussions.apple.com/thread.jspa?threadID=1092319&tstart=0 -
2G phone not working with "Dead iPhone" message
There's an old 2G iphone my son was using, when the phone part just stopped working; it says "no service". As far as I can tell, everything else is just fine. I used the sim card in a different phone so it's not the card. With the phone plugged into computer, the device actually comes up as "Dead iPhone" as well as when looking in phone menu under "about", the same "Dead iPhone" descriptor. Any suggestions on what to try?
Where do you see "Dead Iphone?"
It is likely that you're looking at the name of the iPhone. You see that because someone wanted to title the bacups that are resident on the computer.
The status of the service is an entirely separate issue. Contact your carrier, to make sure the SIM card is active on the network. -
How do i get apple to turn off imessaging for an old dead iphone
How do I get Apple to turn of imessaging for an old dead iphone?
Read this:
http://support.apple.com/kb/TS5185 -
Hello i bought a dead iphone 5s from a person
hello i bought a dead iphone 5s from a person ( imei ****) its not stolen i invwsted kd 65 (aprox 10 usd) to renew it and then it got icloud locked i dont have is no. now plzz can u give his email-adress or tellyphone no. plzzz
<Personal Information Edited By Host>Sorry but no one can give you that. If you can't contact the previous owner you will not be able to activate and use the phone.
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