Dead iPhone 5 pixel

Hello, I live in the UK and have bought a sim free iPhone 5 from an apple store about 60 days ago. The phone had developed a dead pixel to the mid left of the screen, if I return to the store what can I expect to happen and do I need to take anything other than the phone with me.

Call and find out.

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  • What is apples policy on dead or stuck pixels on the iphone 5 ?

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    asif cain wrote:
    thanks for your reply, i have 2 iphones with a dead or stuck pixel, is it a common problem ?.a friend of mine had his exchanged for 1 deea/stuck pixel
    I don't know about steve---but I've owned 8 iPhones (5 for me and 3 for my wife) starting with the 3G and ending with my current iPhone 5 and none of them had a display problem of any kind. 
    Several of my family members also have iPhones--about 10 more, I'd guess, and none of them have a stuck pixel, either.
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    Hey Hiplease,
    If you computer is under warranty which if your dates are this year then there is a good chance you can get it sent in for repair.
    Here is a link that you could read about LCD replacement:
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    Here are the service number you can call:
    http://support.lenovo.com/en_US/feedback/detail.pa​ge?LegacyDocID=MIGR-76613
    If you have any other questions please post back and we will be more then happy to help.
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    Did you find a post Awesome? A response just Outstanding? Kudo them!
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    Hello, yesterday whilst watching a movie on my Macbook Pro I noticed something on my screen, at first I thought it was just something stuck on the screen but it seems to be an issue with a pixel. I would appreciate help regarding identifying if it's a dead, stuck or hot pixel and any ways of fixing it. It seems to be smaller than what I had previously experienced (on other machines) dead/hot/stuck pixels to be and I can't really tell if it's white or a light blue. It doesn't show up on any colour other than greys and blacks.
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    Welcome to the Apple Support Communities
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    ...  any other way to restore them?
    Not if they only exist on the  " dead Phone..."

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    iPhone 5 pixelated images in various apps problem- occurred within last 2 months and must be a result of apple network driver update
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  • Screen has a Dead or Stuck Pixel ! (Pavilion DV6 3158ca)

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    Thanks for the help , though it may be too late( not your fault at all , but the tech support) . I was contacted through pm and responded with the requested info . The problem is my return window ends Monday and I am hesitant to wait any longer after my experience yesterday. I am finding it hard to trust in hp after being told the LCD panel is not covered under warranty and then getting a email from chat support that said my issue was a bright screen and they fixed it by updating the video driver(neither one true) . To top it off I could not even respond to the email because it was sent from a unmonitored address and it said if I had any "other" issues I should go back on chat again . This is the worst customer service I have ever received.

  • My iphone was stolen, when i tracked my phone its already offline so without hesitation i deleted it. Is there any other way to track it using serial number? or make the phone good as a dead iphone?

    my iphone was stolen, when i tracked my phone its already offline so without hesitation i deleted it. Is there any other way to track it using serial number? or make the phone good as a dead iphone?

    Sorry, there is no way to track your phone. Call your carrier, & if they offer blacklisting, have them blacklist your phone.
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  • Dead like black pixel splotches..

    I have a mbp c2d 2.16 ghz...
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    Ive seen some pictures of other posters and they are exacty.. what worries me is that theyhave been multiplying...
    has someone that had this same problem have been helped or the problem has been solved ?
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    For reference, here are all the threads I found that appear to discuss this problem:
    "Dispay Bruising"
    http://discussions.apple.com/thread.jspa?threadID=1170476&tstart=45
    "Dark Blotch on Screen"
    http://discussions.apple.com/thread.jspa?threadID=1219609&tstart=45
    "Display black spots"
    http://discussions.apple.com/thread.jspa?messageID=5768589&#5768589
    "Dead like black pixel splotches.." (this thread)
    http://discussions.apple.com/thread.jspa?threadID=1092319&tstart=0

  • 2G phone not working with "Dead iPhone" message

    There's an old 2G iphone my son was using, when the phone part just stopped working; it says "no service".  As far as I can tell, everything else is just fine. I used the sim card in a different phone so it's not the card.  With the phone plugged into computer, the device actually comes up as "Dead iPhone" as well as when looking in phone menu under "about", the same "Dead iPhone" descriptor.  Any suggestions on what to try?

    Where do you see "Dead Iphone?"
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  • How do i get apple to turn off imessaging for an old dead iphone

    How do I get  Apple to turn of imessaging for an old dead iphone?

    Read this:
    http://support.apple.com/kb/TS5185

  • Hello i bought a dead iphone 5s from a person

    hello i bought a dead iphone 5s from a person ( imei ****) its not stolen i invwsted kd 65 (aprox 10 usd) to renew it and then it got icloud locked i dont have is no. now plzz can u give his email-adress or tellyphone no. plzzz
    <Personal Information Edited By Host>

    Sorry but no one can give you that.  If you can't contact the previous owner you will not be able to activate and use the phone.

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