Dead iPod, broken click wheel

I have a 30gb 4th gen iPod photo. The click wheel does not work at all, although the hold will toggle. The screen will only turn on while it is on the power adapter. It will also show up and mount. As soon as the power is unplugged the iPod dies as if there is no battery at all installed. I have tried everything. Resetting is not possible b/c the click wheel doesn't work. I have restored it a couple of times, and mounted and erased the volume via OS X's disk utility.
Thinking it could be the battery and wheel ribbons disconected, I dissected the iPod. The owner stepped in and cracked the screen. dooh! So, what could be the problem? Doesn't seem software, having reset it.
Is this iPod destined to be a USB external hard drive?
Thanks!!

I have almost the same problem, mine seems a little less serious. I plug my Ipod in and my computer recognizes it's there, I toggle the hold switch and it recognizes that, but the wheel doesn't work.
It was just completely turned off, and I toggled the hold switch, and all it did was bring up the black background and the apple symbol appeared, then it went on like it normally would, but the wheel doesn't work. I know that usually it wont turn onto the black background first, so somethings wrong, I just have no idea what it is.

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