Dead ipod video

a little while ago a buddies ipod stopped working and he gave it to me saying that if i could fix it it was mine. long story short the ipod doesnt respond to anything, and only boots when plugged into a power supply. when plugged in it makes a cyle between loading apple icon, unhappy mac icon with the apple support web page, and finally dead battery icon. it just repeats and repeats. i have some experience dissecting ipods i have changed harddrives and such but the 5th G video is a different beast and i dont wanna go in without having some clue of what to expect. anyone have any clue as to what the problem could be? i can boot it in diagnostic mode but i can only select manual diagnostic, auto makes it go to the afore mentioned cycle. absolutley anything to help would be much appreciated!
adam

Check this out.
iPod battery doesn't charge.
Sometimes if the battery gets completely discharged, simply connecting to a USB port on the computer doesn't supply enough power to "kick start" the charging process. In theory it should do, but yours seems to be a common problem.
Do you have access to a wall charger?

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Completely dead iPod Video

My daughter has an iPod video, it's approximately a month old and it's dead. She's tried all the self fix suggestions found here and it still doesn't work. It does work when connected to her computer, as soon as she disconnects from the computer it's dead. Of course Circuit City won't do anything for us because it's over 14 days since date purchased. Any suggestions? This iPod was to replace the mini she ran into the ground. All this money spent and she can't enjoy it. Any help is greatly appreciated.

First of all you should be able to return the units to CCity if you’re having a problem with it.
I return 2 IPOD shuffle twice and on the last exchange I even upgraded to the NANO, with no additional charge because prices fell. The store return policy should be 30 days of purchase; the 15-days usually applies to computer software etc.
You should contact the store manager for a replacement before the 30-day period takes effect; make sure you have your original receipt.
In addition you can try doing a manual reboot by pressing Menu and Center button; at least 6 seconds simultaneously and see what happens.
Also make sure your HOLD button on top of IPOD is not ON.
Try for starters.

Dead Ipod Video- Bad battery?

Hi - helping a friend with his 30Gb Ipod Video (5g).
It doesn't do ANYTHING. No power, doesn't respond when I hook it up to my mac, and the mac won't mount it. No noises, no lights, no HD activity. Tried resetting it, opened it up and made sure all the connections are good, looks fine. Tried two different cables on 2 different Macs.
IF this thing has a completely dead/malfunctioning battery, would it behave this way? Wouldn't it run on power from the USB? I don't want to have him order a battery if thats not the issue.
Thanks for any opinions.

You may STILL need to reset it.
Put the hold switch to the OFF/White position. Now toggle it ON/orange then back off again. Then press and hold both the MENU and center buttons on the iPod and hold them for a good 15 seconds or so. Your iPod should reboot starting with the Apple Logo screen.
If it doesn't work the first time, give it a second or third go. Sometimes it takes a few/several tries.
See this thread as an example of what I mean by needing to try it many times...
http://discussions.apple.com/message.jspa?messageID=5065208
Also try it while plugged into a USB port so there is power for the iPod, preferably after it has been plugged in for a good 15 minutes or so in case the battery was so low that it needs to trickle charge first before it can start.
http://www.apple.com/support/ipod/five_rs/
Patrick

Support for new dead iPod Video?

I just received from Apple the new iPod Video last Thursday. I was familiar with earlier versions and was impressed with the video quality. I loaded tons of songs and thousands of pictures. Downloaded Desperate Housewives since there is nothing else worth watching from the Apple store. The iPod started turning itself off within 1 day. The only way to turn it back on was to press center and menu keys. It worked for a day or so.
I called Apple Support and was asked to do a restore from the original computer, which happened to be PC desktop at home. I did, nothing changed.
I am Technology Coordinator at the school where we have about 450 Macs so I am fairly familiar with Apple support and technology part.
My mom died and I flew to Europe on Saturday. Before that I loaded tons of pictures and videos to the laptop to show my family. I bought protective case and do not even have a scratch yet but the iPod died. I took iBook with me and have many PC laptops around here but iPod can not be revived. I tried everything to reset, restore that thing. Hard drive does not spin, screen is black, it does not even drain any power from USP port. I can not get to any of my pictures out of it. I should have transferred them all to the iBook before but that would have erased the existing old l-Tunes Library. Now I am SOL.
I purchased Apple Protection plan for the iPod so I felt safe. Well, I filled out the online case now, got the numbers and nothing happened. Promised email never came, dead silence. Tried again, same thing. Well, I am not going to call Apple Support from Europe and spend a fortune to wait for my sorry turn. Needless to say I am little PO'd.
I live online and can process tons of school emails from Europe but I cant get to Apple.
Major pain.

Check this out.
iPod battery doesn't charge.
Sometimes if the battery gets completely discharged, simply connecting to a USB port on the computer doesn't supply enough power to "kick start" the charging process. In theory it should do, but yours seems to be a common problem.
Do you have access to a wall charger?

Dead ipod 30G Video

The battery ran down on my ipod and now when I connect it to me computer (Dell laptop) nothing happens. The ipod does not respond to anything, the screen is black and the computer will not reconize that it is connected. Not sure what to do. I purchased the ipod on 1/10/06.
Please help
30G ipod video Windows XP

Well, if you let the battery drain completely, you will have to let it charge for about 10-20 minutes before it has enough power to run it's operating system software. Have you let it charge for that long?

30g iPod Video with Dead Hard Drive

Whoops... dropped my fancy 30g iPod Video while watching something. Now I have a nice paper weight.
I want to manually exchange the Hard Drive. I have the old one in my hands, but can't seem to get the exact same model. I CAN however find different sizes of various hard drives.
My question is simple: Is my 30g iPod locked to 30g? or can I pick up a 60g Toshiba Hard Drive? 80g? 160g?
I've done some searching and I can't seem to find the answer to this question. I've found people who have replaced with 'similar' hard drives (30g Toshiba for 30g), but haven't found word on restictions.
Thanks for any info.
Kriis

Check here, http://www.ifixit.com/Products/iPod-5th-Gen/95 . You should be able to put a bigger drive in you just need to order the correct reat case since it will be fatter.

Dead iPod touch during 3.0 update process

Cross-posted to "iPod Touch" forum... But because another person had a similar problem with Vista as well, am posting here too in case someone can help...
...Not only during update to 3.0, but also during update to 2.2.1 and during a restore attempt 6 weeks ago. All 3 "dead" iPods have been replaced by Apple - I'd like a solution...
I have videoed the update taking place and the iPod dying during it - sadly it is in MOV format (439MB) and I cannot convert to an uploadable version for Youtube... By DEAD, I mean, no power and will not display ANYTHING on the screen. Simply won't power up again.
This is what happens: Download update using iTunes... Extracting software... Backing up iPod... Preparing the iPod for the software update... (iPod shows USB plug and CD - then apple logo...) then the updating progress line appears on iTunes and on touch. Updating iPod software... Verifying updated iPod software... Updating the iPod firmware... White progress line on iPod disappears after a few seconds and screen goes black. Error message displays on iTunes - "The iPod xxxx could not be updated. An unknown error occurred (6)"
iPod is now dead and needs to be replaced,
1) Has anyone experienced this?
2) Has anyone SOLVED it?
Maybe related is a problem with some videos that have happened recently (and were the cause of me trying to restore the iPod last time it died) MP4 (or MPV files) play for about 20-30 minutes, then screen goes white, then black, then apple logo appears, then iPod returns to home screen after about 30 seconds. My usual solution to this has been to remove all videos, photos (which are corrupted by this time), audio, and then re-sync back.
I'd appreciate ANY help please. I intend buying an iPhone soon and would like to know that the problem won't occur on that, every time I try to restore.
Cheers!
Martin

Answered in another forum. Probably the Zonealarm firewall...

Switched iPod Video format from PC to Mac - "Restore" fried my iPod

I bought an iPod Video 30gb in Dec. 05. I originally formatted it to work with my Dell PC Inspiron laptop. Everthing worked great and I didn't have any problems. About two months ago I bought a Macbook and transferred all of my files, including my music, from the former to the latter. I authorized my iPod on my Macbook and registered my Macbook to read all of the music I purchased on iTunes. So, I made the switch from PC to Mac without any problems and my iPod Video worked just fine without any issues. It synched my songs, etc.
Then, about 2 weeks ago I noticed that iTunes would not allow me to update the iPod software because the "Settings" screen that appears when I plugged my iPod into my Macbook said that it cannot update iPods that use the PC format. So, I read the instructions for switching the format of my iPod from PC to Mac and apparently all I had to do was select the "Restore" function in the Settings screen. I did so and it appeared that everything was OK. It erased my iPod, reformatted the software, and then downloaded all of my music.
The next day though the problems started. My iPod started to freeze up; none of the buttons worked and I had to reboot it to shut off the screen. Strangely though, it wouldn't rebott all the way because it didn't boot back up. I waited a few hours and pressed the middle and menu button to try to reboot it again and it worked, but the battery was completely drawn down. I recharged the battery, but the same thing happened again after listening to music for 10 minutes. The iPod froze up, wouldn't respond, wouldn't reboot, rebooted later with an almost dead battery, recharged it and started all over. I thought that perhaps doing the "Restore" function again would fix the problem. So, I "Restored" my iPod two more separate times. But, nothing has worked.
I took my iPod to the SoHo, NYC Apple store this morning and they had no idea what to do. To my extreme frustration, they kept on trying to tell me that there was something wrong with my battery. But, I repeatedly told them that everything was fine until I did the "Restore" function to change the format from PC to Mac. Has anyone heard of this problem? Is there anything that I can do?
Thank you for your help.

see doing the following helps
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
seems it could be some bad sectors on the HD of your iPod, if the above does not solve, then do a Restore with a PC, and see what happen

My Ipod video switch on by itself

My Ipod video switch on by itself. Even if its locked, it turns on. It can be after 2hours or it can be after one day, it's never the same. So, when it's time for me to use it the battery is dead because it played for hours unknowingly.

Id check the alarms, even if you didn't set them it could have happend accidently.
EXTRAS
CLOCK
ALARM CLOCK
ALARM
OFF
EXTRAS
CALENDAR
ALARMS
OFF
Macbook Mac OS X (10.4.7) iPod Video 5th Gen (30Gb), iPod w/Color Display

2 ipod videos died one after another...

I have experienced a disappinting matter with my new ipod video of 60gb, all of a sudden one day it died on me. I have tried to reset it without success. I then called Apple in Italy and they sent me a new ipod, however, as soon as I tried to turn it on, even this one died on me almost immediately. Have you had any other complaits about this problem? I am looking forward to your prompt reply

the third ipod has arrived, and a new charger... pun in the PC, then into the charger and... dead also the third ipod....

Ipod video couldn't possibly be this fragile... can it?

My iPod video refuses to wake up from a crash which occurred when iTunes would not eject the ipod due to "some other application using its files" and after much waiting I decided to pull the cord out, thinking at worst, I'll lose some data and have to reset it.
It has become a dead, unresponsive brick ever since, refusing to acknowledge any commands or even be recognized by my computer. In desperation I finally opened it (a lot easier than I imagined) and carefully disconnected the battery cable after reading in these forums that an iPod will naturally reset when it runs out of power. For good measure I peeked around inside to see if I noticed any signs of physical damage. After carefully reassembling it, it still shows no signs of life.
This iPod had never given any trouble before, it's never been dropped or submerged, it's lived its whole short life (one year, ten days, no more warranty) in a protective rubber skin. Is it possible that a small software hiccupp is capable of rendering such an expensive precision machine dead to any attempts at resetting, reformatting, reinstalling software, ANYTHING?
If the answer should turn out to be yes, I will hate Apple forever.
For now I am holding out hope that somewhere in its little cells the iPod is still managing to retain a glitch which in time will evaporate. I have removed the battery and am considering buying a replacement battery in the hopes that it is the culprit. (my girlfriend is this iPod's primary user and though she takes very good care of things I have no idea how often she charged it, but I am the only one who ever connected the iPod to a computer)
Can anyone relate? I can feel a lot of iPod related angst out there...
I don't want to stop loving my Apple products...Help!
powerbook g4 12" Mac OS X (10.3.9)

I do appreciate your response, but it kinda goes back to my original post-- I am not programmer or geek (NO offense intended, we all need geeks and they're generaly very nice folks)-- I use apple because it works-- now I need to do work arounds and install old software through a third party vendor.....
I think I'm just gonna get a new, non-airport, router. Their speeds are faster and connectivy is simpler.
I hated typing that. I love Apple, but this is just isn't what I signed up for.
Again, Thanks.
Maurice

IPod video won't update

I just purchased an 80GB iPod video about a month ago and I plugged it into an old (iPod mini) wall charger and now it seems to only rely on that. It says it charges (when plugged into wall), but it doesn't charge, just makes it able to use, but not charge (as if the iPod had no battery). Now, whenever I try to plug it into my computer, it does nothing. It doesn't charge, update or even turn on. Any suggestions?

i think better claim your warranty...
ipod like that usually have big battery problem...
battery is actually "dead"(that's their term...)

IPod Video Volume Shuffle

I have a 5th gen 30GB iPod video that has a tendancy to change my volume setting all on its own. I use my iPod with my car stereo and religiously keep the volume at approximately 75% because of the distortion that happens above that. Out of nowhere the volume changes to almost mute, then up a little bit, then full blast, then back down all within just a few seconds. When I set the volume back to where it was I can still see it jump around some. I have also seen a screen that gives me a message that says my battery is dead despite showing the battery icon at half capacity and when I tried it again later I had no problems. Strange to say the least, anyone have any info on this one for me?
5g 30GB iPod Video Windows XP iPod Ver 1.1

Help - I have two faulty 60GB iPod Videos

Hopefully someone here can offer some guidance. I have two 60GB iPod Videos (mine and the wife's) which are both two or three years old. Both of them are playing up. Mine freezes and crashes constantly. It starts with random blocks and dots, artifacts and graphical gliches appearing on screen as I navigate (everytime the week clicks the "pattern" changes) and then it will freeze and crash. I then have to do a reboot and then when it comes back on it is okay for a while, it may even play a whole album. Then I start it out of hibernation the next day and it happens again. Apart from that it is okay and it charges, connects to iTunes, etc. I am okay with opening it up to check it out. Anyone know what I have to replace to repair it?
My wife's iPod is something else. It had been missing for a month or so and then we found it at the back of a drawer. It was dead so I charged it, however, once it got passed the "the battery is extremely low" message and booted up proper it then froze my PC and stopped charging. My PC screen froze and only started working again when I disconnected it. I tried charging it on my laptop and the same thing happened - it froze the screen on the laptop. Finally I tried charging it through a wall plug adaptor and again it would not charge it past the low battery message. It works, but literally only for a few songs before the small charge on the battery runs out. Again, anyone know what is required to repair this problem?
I was thinking of either buying a faulty ipod off ebay and try to salvage parts to repair one or both of the above, or just using one to repair the other.
Any ideas?

Have you tried restoring them to factory settings through itunes? Sounds like from your psot that you've reset them, but not restored them.
Good luck!
Sharon

My iPod Videos are no longer reading on my iPOD Video!!

Hi,
I have a 30GB iPod Video (5th Generation) and just recently all my iPod Music Videos and movies are no longer watchable and aren't showing in music videos and movies playlists on my iPod! Once I plug my iPod into iTunes on my mac, it says there are no videos, even though the video files are still on the iPod and can play via iTunes, but are being read as audio files?? I hope this makes sense. If someone could help me solve this problem, it would be much appreciated!!
Thanks, David

I wish I could help, but I am having a similar problem. I have several movies which are Nero Recodes and they worked great on my 60GB until about 2-3 months ago. Now, they don't work at all. They will play in Itunes. I have severla smaller clips which still play and I just uploaded a movie using DVD2Pod which plays great. I have deleted them from my system and reloaded them (checking first to make sure they played on my computer--which they did) and still bupkis! Any insights?

Dead ipod video

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