Dead Keys and bad Double Finger Scroll

Hi there,
thought I would post before calling Apple, btw not good for me since in a very remote location... anyway, new MacBook Pro (core 2 duo), the "n" "h" "z" "6" and num lock keys do not respond, tried booting from another drive and all sorts of tricks in Sys Prefs to no avail. Another really annoying thing is the TrackPad's scroll which is very unresponsive, also tried everything in Sys Prefs like "Ignore accidental...". I know how a working track-pad double finger scroll should work since I had a Core Duo.
Well, anyone had the same type of issues?
Cheers,
Michael

Michael,
It is quite possible that you either have a defective keyboard or a bad connection from your keyboard to your logic board.
If you were local to an apple store, and they had a Topcase Assembly, this is a repair that could take under an hour if they were kind enough to take you immediately.
If not, you will be forced to send out your computer, and most likely be without it for anywhere between 3 to 5 business days, mostly due to transport times.
Regardless, it should be a quick, easy fix - though longer if you do not live close to an apple store.
If you have a remotely local apple store it would be beneficial to call them to ask:
1. If they do in store repairs
2. If they have a "topcase" in stock.

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Last edited by pguertin (2010-01-23 21:44:33)

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