Dead link on HP support

This link does dot display any document for me
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&product=4125509&docname=c0147...
Linked from this page, link at bottom "HP Notebook PCs - HP Battery Alert Message Displays on Startup
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&product=4125509&docname=c0144...
Is there a better place to report this kind of issue?

At the bottom of every page you have "Feedback to Webmaster" use that...
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"

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Dead link in iTunes Store

I was trying to buy iPod games, but then realize it's all dead link and I coudn't click the buy button... Any suggestion for this?

Contact the iTS and report the problem. http://www.apple.com/support/itunes/store/
MJ

Dead links from Palm

I just registered my Centro and got an email from Palm to finish by clicking a link. The 'link' said "Sorry..." I looked around the Palm support center and clicked on some links that were dead. The synchronization feature of this thing is not working. This is going back quick, fast, and in a hurry if it doesn't start working correctly.
Post relates to: Centro (AT&T)

If you just purchased your Centro you have 90 days free tech support for your device from date of purchase.
You can call Smartphone Support at 877-426-3777 for assistance.
If you do not want that option, click on the following link for the support page for your device on the kb.palm.com webpage.
http://www.palm.com/us/support/centro/centro_att/
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
There is a link on the page for the Hotsync troubleshooting guide.
Have you installed the Software that came with the Centro?
Post relates to: Palm i705
Message Edited by cygnusX1 on 09-12-2008 06:27 PM
Message Edited by cygnusX1 on 09-12-2008 06:28 PM

Finding dead links

Hi.
I've got a bit of a snafu with regards to my music library. I was using itunes to move my library to an external hard drive. During said process, the hard drive crashed a few times which threw itunes into a tailspin and it crashed and thus crashed my computer. Needless to say problems arose. I was able to sort out most of the problems manually and with some scripts found.
I had about 1500 or so dead links. I used FindTracks to sift through all the dead links. The script found about half of them. It didn't give an error it just said files weren't updated and are still missing. The files are indeed in the proper location, it's just the name is wrong. Itunes added a 1 or 2 to the end of each file. FindTracks does not work when trying to fix these files. Am I using the script properly or am I missing something. Any help would be appreciated.
My itunes library file is located in ' z:\itunes ' and my music is in a subfolder ' music '. Drive is a NAS.
Below is an example of what the script says about the file that is there but not there.

Diane,
The portal related business packages can be found from this location.
service.sap.com->Download->Entry by application group->Support Packages and Patches->SAP Application Components-> SAP ERP->SAP ERP 6.0->Entry by Component-> Portal Content
This is the list you would find there for portal content.
BP COMPENSATION SPECIAL. 60.2
BP CREDIT MANAGEMENT 60.1
BP DMS CONNECTOR KM 1.0
BP ENV. HEALTH & SAFETY 50.1
BP ERP05 BUS UN ANALYST 20 1.0
BP ERP05 BUYER 1.0
BP ERP05 COMMON PARTS 1.0
BP ERP05 DEV COLLABORATION 1.0
BP ERP05 ESS 1.0
BP ERP05 HR ADMINISTRATOR 1.0
BP ERP05 INT SALES REP 1.0
BP ERP05 INVOICING CLERK 1.0
BP ERP05 LEARNING 1.0
BP ERP05 MAINTENANCE TECH 1.0
BP ERP05 MSS 1.0
BP ERP05 PLANT MNG 20 1.0
BP ERP05 PROD SUPERVISOR 1.0
BP ERP05 PROJ SELF-SERV 1.0
BP ERP05 QUALITY INSPECTOR 1.0
BP ERP05 SELF-SERV ADMIN 1.0
BP ERP05 SUPPLIER 1.0
BP HIGHER EDUCATION & RES 1.0
BP PROJ., PORT. & DCOL. 4.0
BP RETAIL 1.0
Hope this helps.
Cheers!
Sandeep Tudumu

Will my Airbook (11" late 2010) w/ NVIDIA GeFORCE 320M 256MB using the Mini Display Port to Dual-Link DVI Adapter support the Dell 3007WFHC (30") monitor at full resolution (2560X1600)

Will my Airbook (11" late 2010) w/ NVIDIA GeFORCE 320M 256MB using the Mini Display Port to Dual-Link DVI Adapter support the Dell 3007WFHC (30") monitor at full resolution (2560X1600).
Works fine at 1280X800 (with out without MDP DL DVI Adapter) - cannot get any higher resolution

Hi ddickson01,
The MacBook Air 11 inch late-2010 model does support 2560 x 1600 resolution on an external display. See this specifications article for reference -
MacBook Air (11-inch, Late 2010) - Technical Specifications
Thanks for using Apple Support Communities.
Sincerely,
Brett L

Canon 860 Series (Pixma) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips

After spending several hours sorting out Canon Pixma OSX problems here are my thoughts:
Canon 860 Series (Pixma 868) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips
Problem:
- New imac and MacBook Pro 2012 (OSX 10.8.2) had a problem using Canon Pixma 868 printer on network and would not scan or print using Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print), which has advanced scanning and photo printing functions.
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- The original Canon 860 Series CD does not work with 10.8 and the manual / online instructions did not make sense (as based on CD install).
Solution:
1) Install Canon Printer Drivers and Software (from official Canon site)
Go to canon support site, review FAQ, then download and install following Pixma 860 Series software & drivers for OSX 10.8 (links see below). The version I downloaded is in brackets but check for updated version. Full instructions are below.
Canon 860 Series Drivers & Software for OSX 10.8 Mountain Lion:
The base software and drivers needed for using Canon 860 Series on Mac OS X 10.8 (USB) are
1 Printer Driver
(Canon MX860 series CUPS Printer Driver Ver. 10.67.1.0 (03-Aug-2012))
2 Scanner Driver
(Canon MX860 series Scanner Driver Ver. 14.11.4a (03-Aug-2012))
3 Network Tool
(Canon IJ Network Tool Ver. 4.1.0 for Intel Mac (27-Dec-2012)
Canon Software for using advanced printing and scanning functions (while connected to network)
4 Solution Menu
(Canon Solution Menu Ver. 1.4.1 (27-Jul-2012 ))
5 MP Navigator EX
(Canon MP Nav EX Ver. 2.1.3 (02-Auf-2012))
6 Easy-PhotoPrint EX
(Canon Easy-PhotoPrint EX Ver. 4.1.6 (21-Jan-2013 ))
Canon Support (HK) – check your local site
http://www.canon.com.hk/en/download/main/index.do
Select Product and drivers from support site eg http://support-hk.canon-asia.com/
1. Choose a product category
Multifunctional Printers
2. Choose a product series
Pixma
3. Choose a product model
Pixma MX868
4. Choose type of document
Downloads or FAQ
If you have problems installing the software under 10.8, see the FAQ on Canon site. You will need to allow software installs from “unidentified developers by using “Control” Key or by changing your system preferences)
2) Check Canon Printer and Software Working while connected via USB
Once you have downloaded and installed drivers and software and restarted computer, check that the printer and Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print) are working via USB. Open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App) and make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it shows the correct SSID Wifi settings (under the Canon IJ Network Tool App ‘Setup menu’). This is normally done as part of the automatic install but worth double checking
3) Add new network printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”).
After you have checked USB printing turn off printer, unplug the USB cable and shutdown the Canon IJ Network Tool App.
Then turn the printer back on and wait 30s. Then add a new printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”). Once you select “+” (add new printer), wait 10-30s for the Wifi Networked Canon MX 860 Series printer to appear in the new window eg Canon MX 860 series (xx.xx.xx.xx.xx.xx) (Kind: “Canon IJ Network”)
DO NOT ADD THE MX 860 SERIES BONJOUR SCANNER (the Bonjour Scanner is the built-in software, is not needed and often appears first on the add printer list). The Canon scanner can be accessed used through the MP Nav EX Ver. 2.1.3 software (which has much better functions)
You will now have two Printer Canon MX860 (USB) and Canon MX860 (Wifi / Network). Set the Canon MX860 (Wifi / Network) as default and test print and scan
If the Wifi Networked Canon MX 860 Series printer does not appear, check the printer and make sure that the printer can see the wifi network. On the printer select Menu / Settings / Device Settings / Lan Settings / WLAN Setting List. It should say WLAN Active, identify the SSID and have an IP address
If the printer can not see the Wifi Network, plug the USB cable back in, then open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App). Make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it has your SSID settings (under setup), if it has this info, restart the computer and the printer and try again

Hi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem

How to delete dead links

Hello
I would like to delete dead links in a PDF document. I use Visual C++ to create my code and generate an API plug-in for Acrobat 8. Can you give me a sample code to do it.
Thanks
David

You are going to need to examine the Cos object for each link and see
whether it meets your requirements of "dead" (which you've really just
moved to "invalid destination" - when is a destination invalid?)
The PDF Reference describes the types of PDF actions. There are more
than you think, and some (JavaScript) virtually defy analysis. In
broad terms the plug-in would call PDDocGetPage / PDPageRelease for
each page in turn, then iterate through the Annots objects. There is a
PDAnnot API, but going to the Cos API is likely to be needed in the
end.
Be sure to use an error handler so you never miss PDPageRelease, even
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Aandi Inston

How do you get iTunes to list JUST broken or dead links?

I would like to know how to get iTunes to show just broken links (aka Dead Links) much like how you can select it to show just duplicate songs/links
My Internal Harddrive (HD) had a glitch afew weeks ago and I had to reformat and reinstall. Before any of that happened tho I had made a complete backup copy of the "My Music" folder (Which included the iTunes folder with its database and everything else) to a external HD.
After getting the interal HD back up and running, I just copied everything within the "My Music" folder off the external and into the "My Music" folder on my Internal C Drive. During the copy process is when I found out that whatever glitch had happened had also affeced some of the MP3 files I had backed up on the external. Windows was able to copy all of the iTunes folder with its database and half of the MP3's The other half it couldn't tho.
Now when I open iTunes being that the database was copied over and all songs that were recovered are exactly where they were before they show up I have no problems there. But the songs that were not recovered are listed in the iTunes Library, just has broken links tho since they do not exist anymore.
It would make things ALOT easier if I could just get iTunes to show only the broken links. This would make a PERFECT list of all the songs I have missing. I could then know exactly which songs I need to rip again using iTunes or download so I can point these dead links to files and finish updating my iPod.
Windows XP

OK I have finally got this question somewhat answered, I went and used the Javascript at http://ottodestruct.com/itunes/FindDeadTracks.txt the first time, followed the rules of using "Save as" and changing the .txt at the end to .js and got errors running it.
The Second time tho, instead of just using "save as" I realized the first lines of this text are not code but just directions. Someone might know of a shorter way of doing this but I Highlighted only the code itsself and saved that (Example Below):
/* Rename me to FindDeadTracks.js
Double Click in Explorer to run
Script by Otto - http://ottodestruct.com */
var ITTrackKindFile = 1;
var iTunesApp = WScript.CreateObject("iTunes.Application");
var deletedTracks = 0;
I just skipped the "Rename me to ........" Highlighted "var ITTrackKindFile " And everything below it. After saving this and running it, The script opened iTunes poped up how many dead tracks it found in a pop up window and (Without saying) had made a Text File of all the songs that were dead tracks in the "My Documents" Folder.

Exit code 6, ERROR: DF036 and Link to Adobe Support Fails

Why does to link to customer support on the CS6 installation error fail? It is pointing to www.stage.adobe.com but that link continues to fail? I tried getting a chat engineer but he just refers me to these discussion forums. How do you get help in getting this software installed?

Pattie
Thanks for the interest in this problem. I am using a Dell XPS 9100 computer, with the Intel Core i7 CPU, 9 GB of memory and the Win 7 64 bit operating systeam
Here is a quick synopsis of what has happened so far:
The original install went smoothly about two weeks ago (March 24th).
Just recently I noticed that the PTLens plugin was not showing up in CS6. So I dragged the PTLens64.8BF file over to the 64 bit CS6 plugin folder. PT Lens still did not show, but I started to get error messages about a C++ module that wouldn't load as CS6 was starting up and the CS6 start up would fail
I removed the PTLens plugin file, but CS6 still wouldn't start, and I kept getting the strange messags about C++ modules not loading.
I tried to reinstall CS6 but that failed, I don't remember the exact cause.
I tried to uninstall CS6 but that also failed to run to completion.
Based on a recommendation from this forum, I then proceeded to manually delete any folder or file with the "CS6" string in the name. There were a bunch of files in both the 64 and 32 bit folder trees. I also had to manually remove all the shortcuts relating to CS6 from the Start button.
After restarting and so forth the CS6 program was still listed in the Control Panel Program List. I was able to get an "Uninstall Complete" as shown below.
The next CS6 install yielded a partial success ... the message says "installation complete" but there are errors. The text of the error file is include at the bottom of this message; no fatal errors, just errors/warnings. After this installation, there were no CS6 files in either the 64 or 32 bit folder trees for "Program Files/Adobe/" or "Program Files (x86)/Adobe". No CS6 options show in the Start list. CS6 does show up in the Control Panel "Program and Features" list so I could possibly uninstall it again.
Based on Noel's recommendation my next step will be to rename all the offending files in the error listing to see if the next reinstall will run correctly. All of these files are in "common" folder areas so are probably shared with CS5. Probably I will uninstall first, then try the reinstall. This will take a little time and so I may not be able to do this right away. Any suggestions you have will be very helpful.
-------------------- Error Message File ------------------------------------------
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF036, DW063 ... WARNING: DF029 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 83 error(s), 1 warning(s)
----------- Payload: {354D20E6-A25F-4728-9DA6-C9003D8F2928} Adobe Player for Embedding 3.3 3.3.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\APE\3.3\adbeapecore.dll"(Seq 1)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\APE\3.3\adbeapecore.dll" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
----------- Payload: {6F07BE6D-0325-4007-8A23-93098D710021} Suite Shared Configuration CS6 3.0.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-PR\SLConfig.xml"(Seq 1)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-PR\SLConfig.xml" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\Legal\Redswoosh Click Thru.doc"(Seq 2)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\Legal\Redswoosh Click Thru.doc" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
ERROR: DF059: ARKServiceControl::StartService failed to start service SwitchBoard. Error: 1053(Seq 1)
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 1 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
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ERROR: DF036: File already present at "C:\Program Files\Common Files\Adobe\APE\3.3\adbeapecore.dll"(Seq 2)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
ERROR: DF024: Unable to restore file at "C:\Program Files\Common Files\Adobe\APE\3.3\adbeapecore.dll" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
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ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\XMP\Custom File Info Panels\4.0\AMT\application.xml"(Seq 1)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
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ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\Camera Raw 7\AMT\component.xml" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
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ERR
-------------------- End of Error Message File ------------------------------------------

Flex 3 downloads are dead links

Hi,
i noticed that Flex 3 sample download links are all dead links (both local and remote zip files are missing)
some examples :
localDownloadPath="NumericStepper/Sample-Adobe-NumericStepper.zip" downloadPath="http://www.adobe.com/devnet/flex/tourdeflex/sample/samples/NumericStepper/Sample-Adobe-Num ericStepper.zip"
localDownloadPath="Text/Sample-Adobe-Text.zip" downloadPath="http://www.adobe.com/devnet/flex/tourdeflex/sample/samples/Text/Sample-Adobe-Text.zip"
and so on ...

Sorry for the inconvenience, we're working to solve this issue.
Vera

How do I get my computer to "allow" a Java upload? It will not even accept the link from your support page.

How do I get my computer to "allow" a Java upload? It will not even accept the link from your support page.

Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

Dead links

Hi!
I hope, I'm now in the right place with the right feedback ;o)
The following link contains a page within otn with dead links (the first 3 links are dead, the 4th works fine):
http://otn.oracle.com/docs/products/aq/content.html
cu
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never mind...i got it

I'm trying to update my Photoshop CS5, but continue to receive the same problem every time. The application manager update dialogue box simply states "some updates failed to install." There's no specific error code, but a link to contact support for furth

I'm trying to update my Photoshop CS5, but continue to receive the same problem every time. The application manager update dialogue box simply states "some updates failed to install." There's no specific error code, but a link to contact support for further assistance. It doesn't take me to customer support, but does take me to a screen which states. "Error "This serial number is not for a qualifying product." I've checked my account and the product serial number is associated with my account., so I don't see any problem. I have not been able to find a resolution to this problem, so I hope that someone can point me in the right direction. Thank you!

update directly, Product updates

Dead links....can't remove them?!?

I created a site a few months ago with iweb. I then published it. A few months went by and I decided it was time to update it. I removed a couple of old movies using iweb. I then republished the site.
I just went to visit it (a few weeks later) and those links are still at the top of the page (although they go to the "We're sorry but we can't find the iweb page.......")
These links are NOT in the iweb site I have created... So why are they on the published site?
How can I get ride of these "dead" links on the published site??? Thanks..

Open your iDisk
Open the 'Web' folder
Open the 'Sites' folder
Open the 'iWeb' folder
Open the folder with the name of the site that is having problems
You should now have a list of folders and files, many of which will have names matching the names of pages in your site.Look for any files ending in '.html' (apart from 'index.html') that have names of pages that you deleted and delete them.
When you update your site with a new page, or by deleting a page in iWeb, the navbar should hopefully be fixed. If it's not, then there's something strange going on! If you still have problems, post the address of your site.
You might want to empty the cache in your browser before you check, to make sure that you're actually looking at the most recent page. To be extra sure, I'd empty the cache, quit, reload, open the site, then reload the site to make absolutely certain that the most recent update is being viewed.

Dead link in Javadoc

If I have
package my.package;
public A implements B {}and
package my.package;
/* package */ interface B {}and then generate Javadoc for the public (-public) interface of
my.package, I don't get B documented (as requested) while I do get
A nicely documented but with the "All Implemented Interfaces"
link pointing to the (non-existent) documentation of B. I.e. a
dead link.
I am not sure what I'd expect under "All Implemented Interfaces".
Probably empty as "B" is not (public) visible, but possibly
including B but without the hypertext link.
Am I missing something?
Thanks!

What's the command you use?
javadoc -d blahBlah
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Dead link on HP support

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