Dead Lumia 800 - same as others here

Well.. I was about to send my Lumia 800 back to the suppplier because of a faulty compass and then the phone dies on me.
It behaved exactly like others have described in other threads here...
The  phone was hooked up to my laptop charging next to my bed. In the morning it vibrated. I looked at it and it said goodbye. I took it off the lead and turned it on. It came back just long enough to show the battery with the tiny red bit at the bottom and then the Nokia logo.. that then slid off to the left and the phone went dead.
I've tried everything to get it running again. Warmed it, plugged in-out many many times, pressed every key combo endlessly.
I had to finally go in for the kill, lose all my photos (ARGHH!!!! angry about that!!) and attempt to trigger a hard reset. That also failed.. nothing will get this thing going.
So I've sent it back to expansys and hopefully they'll dispose of it in a proper manner as it has all my personal info on it. And then send me a new one.
Love the phone, but what a pain this has been.
Dunno what can be done,. but obviously the design is problematic.
Rob

I know the feeling, hopefully the lumia 900 doesn't have the same problems. My touch screen failed on my 800. I did a phone erase through the windowsphone.com website and it still wouldn't work the same way. It's been shipped to the warranty company to get fixed or replaced. I've downgraded to my old nokia N72, that I've had since 2005, suprised that thing is still going strong. I guess it's true what they say w/ 1st gen items, wait till they come out w/ a 2nd gen. They always learn from the 1st and fix the bugs @ the 2nd attempt of a product.
Nokia phones (Owned 1999-Now):
5110, 3390, 3520, 6230, 6682, N72, 5800 XM , Lumia 800, Lumia 900 (Currently owned)

Similar Messages

  • Nokia Lumia 800 completely dead

    A few days ago my Nokia Lumia completely died on me. The battery wasnt low or anything, it just switched off and refuses to come back on. There is no light or vibrations.
    Ive left it on charge and the phone heats up but theres no life!
    Ive tried all the key combinations and none works.
    I cannot take the phone back as its pass the warranty/guarantee time, so would have to get it fixed...anyone know of a good cellphone repair place in the West Rand, Johannesburg, South Africa - that knows how to fix Lumia's...
    Ive been a customer of Nokia since my first 3310 and never have i had such a problem...I'm so dissappointed....Ive lost all my contacts, data and pictures 
    Solved!
    Go to Solution.

    Old solutions for your problem, you can check them out.
    1. "Lumia 800 not charging, totally dead"
    2. "Lumia 800 wont power on or charge"
    -Thanks
    Click on "Accept as solution" if it worked for you else if it was helpful you can click on "Kudos star" below.

  • Dead Nokia Lumia 800 warranty

    I purchased my nokia lumia 800 from a person on amazon market place, the phone died after just a few days and, It will not power up since then. I wondered if I would be entitled to a warranty even though I do not have an origional receipt nor can I find the seriel number as the phone will not power on. Anyone any idea ?

    @cozmoss10
    You may have problems satisfying conditions of warranty which states:-
    "When making a claim under this Limited Warranty you will be required to provide: a) the Product (or the affected part) and b) the original proof of purchase, which clearly indicates the name and address of the seller, the date and place of purchase, the product type and the IMEI or other serial number."
    More details here:http://europe.nokia.com/support/repair-and-recycle/european-limited-warranty
    I have been caught out in the past with Amazon "One Click" purchase even from established business seller, where there is no invoice included and only communication is that item has been despatched.
    Happy to have helped forum with a Support Ratio = 42.5

  • Lumia 800 not switching on. Dead?

    I have had my Lumia 800 for a little less than a year and 6 months without any major problems besides the typical battery issues. Few days ago, I restarted my mobile (long pressing the hold/lock button till the goodbye message appears) only to never switch on again. I tried every possible key combinations, tried charging through the power outlet & the PC yet the phone wouldn't switch on. Please help.

    Was the battery  fairly when you rebooted it? Is it possible that the battery is dead? If so you could try charging with a high output charger, such as one for a tablet. 
    Other than that, have you tried rebooting the phone again by pressing and holding the power button for at least 10 seconds or so?

  • MY LUMIA 800 IS DEAD. PLEASE HELP!

    I have a lumia 800 , 10 months old. I had been listening to music suddenly it started to flicker and suddenly stopped an switched off. i tried to restart it but it not working. I tried many key combinations ,for 10 hours since it died. there was 98% charge left when it died. When plugged to charger nothing shows up, even i tried charging from my laptop.
    I read many cases similar to mine. Phone still under warranty period, will i get it repaired or replaced as it is an internal damage.
    Another problem is I live in India. Im not sure that i'll get my phone repaired or replaced for free.

    If your phone is under warranty and there are no signs of liquid or accidental damage then Nokia should repair it at no extra cost to you.

  • Nokia Lumia 800 has frozen coloured static screen ...

    My Lumia 800 has gone crazy. This is a replacement phone for the last Lumia that I got that turned off one day and then didn't turn back on. I have had this one for only three weeks.
    Last night at about 9pm, before I got any New Year messages the screen of my phone changed to a multi coloured static looking screen and I couldn't do anything to fix it.
    I could hear messages coming through occasionally and the phone rang a few times but I was unable to answer it due to not being able to see what I was doing.
    I have tried doing a soft reset to no avail and I have also drained the battery til it went dead and have recharged it, but have not had any joy with it today either.
    This  phone has not been dropped or damaged in any way, so I have no idea what is going on.
    Any help would be appreciated
    Thanks

    I have the same problem, except my static screen wasn't coloured. I can't do anything with my phone and i get all of the sounds. I was in a skype call with my friend when my phone was on low battery. When i started the call the screen went static but i could still here my friend talking. I thought it was because of the charge so i charged it up fully. That did absolutely nothing..... so sorry im not making any suggestions to your problem.

  • The most systematic analysis of Lumia 800 battery ...

    Hi, don’t mean to be arrogant, but I’ve read many threads, forums, posts etc.  There are tons of info, someone tried a table, etc. but no one has attempted to summarise the relevant parameters.  So here goes:
    1.     I have a Cyan 800, bought locked at “3” UK, then unlocked.  It’s beautiful and makes iApple UI look, well, jurassic or geriatric in comparison.  The screen is so beautiful that I switched the thing on just to marvel at the ease of reading the glorious white on black (real black, not grey) and I am smitten by the ascetic aesthetics of the UI that put function over form (I simply can't stomach the saccharine animation of Apple, it is an eye candy for a while, then becomes bothersome, at least to me.
    2.     Initially, I noticed that the battery life was not great, but it did not seem disastrous, and I read all the gleeful Apple worshipping media trying to fan the battery issue, but I thought that it was a storm in a tea cup and just the usual attempt to put-down any competition to Apple.
    3.     Until a couple of days ago I noticed that I have less than ½ charge after only a few hours off the charger without really doing almost anything.
    4.     I panicked, read as much I could the forums, etc. (including probably the most technical – XDA-Forums) but got there only one real advice, the “diagnostics” mode (dial ##634# - I also downloaded an App (called Diagnostics) that does bring you straight to the relevant page without the need to “dial” the ##634#).
    5.     I then tried to see what was draining the battery, I stopped 3G connection and “presto”, the drainage stopped and I thought that I resolved the problem (at least for me, there were clearly problems with a certain hardware code, see below).
    6.     For one day, the battery was very durable.  Even though I had some reasonable With-Fi browsing and calls (GSM, not 3G), there was more than a 1/3rd of the battery left after about 20 hours of the last charge.
    7.     Then, today, the morning began very well (in terms of the battery), it was losing less than a few percentage points every hour.  I used it for light browsing and a bit of Bluetooth listening.  Them my 7-yr old played some X-Box games for a bit, but the battery was way above 2/3rds.  I then noticed that the phone was warm even though it was not on.  Initially, I thought that it was warm because it was on my body, but then I noticed very fast fall in the battery level.  Check:
    a.      the 3G again, no it is still off
    b.     wi-fi and Bluetooth off
    c.      I even checked what Apps were in the background (though I know that it is NOT draining)
    d.      - nothing helps, the drainage was high, even when the phone was closed (i.e., not used).
    8.     There was nothing I could do, until I shut the phone down completely and switched it on again.  Then, the drainage returned to the “good” level, i.e., a few percentage points per hour.
    9.     So bottom line, I think that there was something going-on “in the background (that is why the device was warm even when closed) – the problem is that this seems to be intermittent/random and very difficult to put the finger on what causes this problem.  I hope that Nokia resolves this problem and not only the “low” battery capacity (see below) that Nokia acknowledged.
    So after this long intro, what do I see as the “hard-points” here? The most important parameters for the story seem to be in the following screens:
    1.     “Diagnostics” (##634#) “Battery Status” screen;
    2.     “Settings”/”Systems”/”about” screen, have to press the “more information” button;
    3.     “Settings”/”Systems”/”battery saver” screen;
    4.     The battery icon and its remaining capacity representation on the main screen.
    The “Diagnostics” (##634#) “Battery Status” screen:
     It seems to contain the following info:
    ·       “Charged” – seems to display ALWAYS the figure “65535%”;
    ·       “Voltage” – seems to show figures of between 3.700 V (i.e., volts) to 4.1 or 4.2 volts
    ·       “Current”, followed by “charging” or “discharging” and the current, usually between 130 mA (i.e., milliamp) and 500 mA.
    ·       “Full Charge Capacity” – showing different figures for different people, usually between slightly above 900 mAh (i.e., milli-Amper-hours) and slightly above 1,500 mAh.  Although in this should logically be a fixed-for-ever, or at least in the short term level, the figure seems to fluctuate slightly, see below for more detail.
    ·       “Remaining Charge Capacity” – clearly the most important parameter, showing the remaining mAh in the battery.  Although in theory, the level immediately after long charge should be equal or very near the “Full Charge Capacity”, in practice, it almost never is (remember, I take this not only from my case, but also from numerous reports that I got from the various forums), see below for more detail.    
    The “Settings”/”Systems”/”about” screen, the relevant info items:
    ·       OS version – it seems that the latest one (as of late dec 2011) should include “7740” in it.  apparently, Nokia promised some respite from the battery bugs in this “7740” update, but from what I read in the forums, there was absolutely no difference.
    ·       Firmware revision number – interestingly, the firmware revision number includes “7720”, though I am not sure what it means.
    ·       Hardware revision number – this ends up with “xxx.3” or “xxx.4” – as below, I wonder if this is a different OEM factories designation, but it seems to me that it is the “xxx.4” that has one type of problem (low “Full Charge Capacity” of under 1,000 mAh).
    The “Settings”/”Systems”/”battery saver” screen – what is relevant for us is under the “battery information” – you must unplug the phone from charger to see three lines:
    ·       “Remaining battery life”: supposed to be between 0 and 100% of course (though in this context, calling it “remaining battery life” is misleading, or at least inconsistent with the “remaining charge capacity” of “Battery Status” screen.  Perhaps it would be better to call this “remaining charge”
    ·       “Estimated time remaining” – measured in hours, in my case, it is always under 15 houts.  There is no explanation what it means, I would guess that this is “how many hours will your phone work in stand-by mode”, but then it is way way below what Nokia said – measured in hundreds of hours.
    ·       “Time since last charge – measured in hours.
    So below I summarise my findings, but first, my unit parameters:
    Color: Cyan (does not seem to make any difference to people out there – problems “cross” colours;
    OS: “7.10.7740.16”
    Firmware: 1600.2475.7720.11414
    Hardware: 112.1402.2.3
    So, in MY case:
    1.     “Battery Status” screen:
    ·       “Charged” – seems to ALWAYS display the figure “65535%”, like all others on the forums.  This must be some kind of mistake because it does not change or update and makes no sense, now that we are in this so deep, I hope that Nokia explains what the hell this means, if at all;
    ·       “Voltage” – seems to show figures of between 3.700 V (i.e., volts) to 4.1 or 4.2 volts.  When the battery is low, the voltage seems also to fall below 4.0;
    ·       “Current”, followed by “charging” or “discharging” and the current, usually between 130 mA (i.e., milliamp) and 500 mA.  When the battery “plays nice”, i.e., there is no “problem”, this figure is under 150 ma, usually going seesaw between 140 and 155.  When 3G is on, it is above 250 towards 270 mA
    ·       “Full Charge Capacity” – showing for me usually above 1,500, constantly changes, though less frequently then other figures in this screen.  Strangely I noticed that when it is cold (I was jogging and it was in an external pocket with about 7C outside), this number went lower, under 1,500.  Perhaps the battery when colder can hold less charge?  Nokia should explain.  I think that in case of Hadware versions that end in “x.4” the maximum in this parameter is reported under 1,000.
    ·       “Remaining Charge Capacity” – in my unit this never reaches the “Full Charge Capacity” (which is usually slightly above 1,500 mAh), it stops below 1,350 mAh.     
    2.     “Battery Saver Screen” and the battery icon on the main screen:
    In my case, because the “Remaining” charge never reaches close to the “Full Charge”, when I disconnect the phone from charger, I get straight that “Remaining Battery Life” is “94%” (1350/1500 or so) – and the icon is never 100% “full”, rather “almost” full.  “Estimated time remaining” never really above 15 hrs.
    So, there seem to be (at least) two major issues/problems in relation to battery/working-time:
    1.     Firmware revision (probably) “x.4” may have a faulty battery that would not charge above 1,000 mAh (950 mAh is mentioned by many, or about 1/3rd less than intended by Nokia (unless it is a software bug, which will be huge relief for all, especially for nokia);
    2.     Firmware revision “x.3” may have escaped the “crippled” battery of revision “x.4” guys, but from time to time it can lose battery charge at least 2 times faster than otherwise, most likely due to some background processes that can be felt as the device becomes warm even when not switched on (i.e., in stand-by mode).  This seems to be intermittent or random and can be stopped by powering-down the phone and then powering-up again.
    3.     In all cases, the claim that the phone can be several days in sand-by mode, must be wrong and Nokia must address and explain this.
    So in summary, at least in respect of battery, there is a mess.  Will be interesting if some people with other WP7 devices can chip-in and say whether it is similar in their cases, but Nokia should be open and explain and even admit mistakes, I hope that this can be rectified by software, or at least it is not a “terminal” complication for Lumia 800, which is a beautiful device.

    I would like to thank all the people here who have taken the time to put all this info together for us all and hope it is of help to the folks who are having trouble with battery life. I'm not doing to bad on battery life myself as it always last me though the working part of the day when I don’t have access to a charger and I will soon be updating my car cradle to take the Lumia so will have access to a charger though the day to. Personally I have come from the N900 and that phone also had some battery issues when it first came out which where pretty much sorted over time, as for manufactures claims on battery life, I always read these figures the same way I would read expected miles per gallon that car manufactures put out, meaning that there would only be a very select few that would ever get what the manufactures say you can get the rest of us will all get a very wide variation on these figures. I know that Nokia have acknowledged that there is an issue with battery life and not all of us have this issue, at this moment in time I'm not to unhappy with the battery life, but if it improves then I will be pleased. From all the posts I have read on this site it does seem that some people do read manufactures specifications as if there are set in stone, I'm not criticizing anyone here would just like to say that they are trying to sell you something so have a good look at the figures and maybe check them with other independent sources if at all possible. My only disappointment really is that we have to rely on other people and not Nokia themselves to let us know what’s going on, I wish the manufacture would be more open and quicker to let us know what’s going on and what they are doing to sort out problems and some sort of time frame that we could expect something to come out to fix a problem. I know bugs can me very difficult to find and ever more difficult to fix sometimes but if Nokia put out a weekly report about how things where going on bug fixes or forth coming updates it would help everyone in deciding where they are going with their chosen product.
    Again many thanks to all the people helping us all out and wish you all a happy bug free new year.

  • Trouble with Lumia 800 Marketplace in Bulgaria

    i have trouble with the marketplace in Bulgaria...but this happenes to me with my account here....as i mantioned in my post i have a friend with the same device (Nokia Lumia 800) and he is not experiencing any ot those problems may be because hi is registred in UK London.he Had all the apps and he could bought any of them ...not like me( the most of the Apps in the marketplace are paid or are not working for my area....even those that i bought in past,for Example (mycarmanager) wich is a great app...Now i bought e new phone and i want my apps in my new phone but they are not exist anymore and i cant find them in the marketplace for my country even Nokia collection is missed like (Nokia Drive ,Counters, Nokia Maps ,CityLens....and etc.).All the collection of Nokia apps is missing..I don't know what is the problem ,but when i talk with my friends i understude that this seemed to be a restriction politics of Nokia including Microsft....I don't know exactly what,but that is not my problem ..I have my first Nokia in 1994 (Nokia 8110) and till this momment i didn't have any troubles with all my Nokia devices at all...I am a fen of Nokia and i Love Nokia but this time i feel myself discriminated by somebody i don't want to believe is Nokia...But i want a solution..Please tell what or how can i get throu this...Thanks..

    Hi
    What country is you Live ID associated with? What language is your device set to and what region is your device set to?
    Make sure all these settings are the same.
    If you find this post helpful, a click upon the white star at bottom would always be appreciated.
    If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

  • Lumia 800 - can't use headphones

    Hello here,
    My name is Adel and I would like to get some support for my Nokia Lumia 800.
    Basically the problem is that headphones don't work with it, the phone doesn't recognize them.
    I checked for dust, nothing.
    I resetted it, nothing.
    Tried to get to an earlier version of windows phone? Nothing.
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    Adel Blackburn.

    Let me also add that when the headphones are plugged in, the sound comes out from loudspeaker.
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  • Lumia 800 Turning itself off!

    Dear NOKIA, up until now I have just put up with this phone simply because it has lots of style and and I really like the look of it, obviously as you're probably aware this phone has had lots of complaints most of which are very valid points (BATTERY LIFE, LACK OF BLUETOOTH, LACK OF NOTIFICATIONS, NOT BEING ABLE TO CUSTOMIZE AN SMS TONE, NO MASS STORAGE) Over the last 3 months I have chose to put up with this but today I can no longer 'just put up with it'.......
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    Luke, an extremely frustrated, leaning toward disgruntled Nokia Lumia 800 user

    I'm having the same problem with my Lumia 800 restarting. The first device did this so regularly I had to have it swapped out for a new (well, refurbished) device. I know four other people with this device, two of whom report no problem but one of whom has had the same issue and also had to have her device swapped out. Even with the replacement, I'm noticing that the phone is restarting 2-3 times a day and there is no pattern to this behaviour. Often happens when the phone is dormant but also ocassionally when in use. Very frustrating but not sure if entirely linked to this phone as I had to change our my LG Optimus for the same reason - it started restarting after an earlier update (no longer available to me to roll back to). So, is it Windows or the phone? Either way, Nokia, really like a response to this as it's not great and having encouraged my other friend to select WP7 over iPhone, it's starting to look like bad advice. We all love the OS and the style of the phone etc is awesome. Battery life is poor but perhaps a future update will fix this but the restarting is an annoyance that can't be ignored and I'll be sending this phone back for a replacement too if the problem persists.

  • Lumia 800 stopped working

    Hi
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    i had the same problem, its because your service provider needs to update the settings . i rang orange up told them that my nokia lumia 800 could receive messages but not send them. they then asked me to type in the sms centre number in but the phone wouldn't save it, so they then sent me a text. telling me to delete this text and turn off the phone, i turned the phone off for a minute or two, turned it back on and then after that it was back to normal. took about 5 minutes.

  • Nokia Lumia 800 dropping Bluetooth connection to c...

    Hi
    First time on here so be gentle
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    I have been back to the car dealership who have tested the cars BT connection with two other mobile phones and they say its an issue with the Nokia 800 itself and not the car which works correclty with all other mobiles!
    My phone shop said it probably needs an upgrade of the software and to conenct via Zune which I have done and no new upgrades are available!
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    I cant repalce the phone as its on a two year contract!  I have looked on the internet and I see there are quite a few people reporting similar issues with their BT connections dropping out.
    Does anyone know a fix?
    Or
    What are Nokia doing about this?

    In some cases, Bluetooth devices don't follow industry-standard Bluetooth communication protocols, so changes in the Windows Phone software may affect how these devices respond. If your Bluetooth device doesn't work as expected, this doesn't mean there's a problem with your phone.
    If you continue to have connection problems, try contacting your Bluetooth device manufacturer.
    To learn more about pairing Bluetooth devices in Windows Phone, see the following article on the Windows Phone Help and how-to website:
    http://www.windowsphone.com/en-us/how-to/wp7/start​/pair-phone-with-a-bluetooth-accessory
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

  • Lumia 800 (12070) won't power on - Infinite reboot...

    Hi everybody, 
    I will explain my problem in 2 versions : 1 long, and 1 short. 
    Short version :
    Phone : 
    Nokia Lumia 800 that I got sent by Nokia 2 weeks ago to replace my ex Lumia 800 which wasn't able to boot. (Different problem). Updated to the latest 1600.2487.8107.12070 version via Zune. 
    Problem : 
    Lumia 800 can't boot, it only vibrates and then turns off 0.5s after the operator screen pops. It does this in loop, random way, but sometimes it manages to boot. Whatsoever, it always turns off randomly, whenever, whatever I'm doing or not. Today it worked fine the half of the day, the other half was spent in rebooting.
    At the beginning of the problem I was able to trying to boot it, holding the power button was making him reboot etc etc, but not anymore. Now, since today, holding the power button doesn't give any response. Only connecting it with a cable makes it reboot etc.
    Symptoms : 
    Totally random, I can't even know if the battery status is real, sometimes it says empty but seconds later it says full. Was working fine before yesterday. Nokia Diagnostic Tool doesn't show the Full Charge Capacity neither the information improvements that other are talking about, I have the 1.13 version I think. It is like it is still the old version. And it isn't always the same, sometimes it turns off, sometimes it reboots, but in all cases it is sudden, without "goodbye".
    Trying to stay in offline mode doesn't worked, without microsim neither, neither soft reset, neither charging all night, neither fully discharging, neither none of any tricks worked.
    It is my 2nd Lumia 800, and the 2nd that cannot power on. I'm affraid to send it back again to a Nokia Care, because of the 2 week I will have to wait.
    Anyone, solution, help ?
    Long version :
    This is my 2nd Lumia 800, the last one was rebooting in loop, then it got stuck at the "Bouygues Telecom" (french operator) screen. No way to charge it or boot it. Got replaced by sending to the Nokia Care in 2 weeks. 
    So they sent me this new Lumia 800, which I updated to the latest version : 1600.2487.8107.12070 with Zune of course.
    Everything was working fine, until yesterday it suddently turned off while I was reading LeMonde app (french newspaper app). Note : No "goodbye", direct.
    So I tried to turn it on, it vibrated one time, and once it got on the "Nokia" screen, it rebooted. Did this 3 times, then it booted properly. 
    Later in the evening, I entered again in "LeMonde" app and it did the same, except it rebooted much more before booting succefully. 
    I thought it was the app, so I uninstalled it, but it rebooted again while I was chatting, this time. 
    Then I thought it had something to do with the network, as I had read things like this on the web.
    So I tried to stay in offline mode (Plane mode) and it seemed to work a moment, except that in the end it did the same, loop reboot.
    I charged it to my PC to boot it, no way, loop reboot. I disconnected the cable, tried to turn it on, it worked.
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    Today it worked fine until 1h pm, it turned off, tried rebooting, no way, connected to the pc, no way too, was rebooting in loop, 10mins later it booted while still connected. Then, around 7h pm it began to loop reboot again. 
    Now it is almost 11h pm and it still won't boot. It vibrates, the white "Bouygues Telecom" operator screen appears then it turns off (in 0.5s), and then it do the same, it never stops.
    Note : Sometimes when I manage to boot it, it boot with the "in charge" indicator (the big one), but it isn't connected to any cable... Or sometimes it boot with the empty charge indicator (the big one) but then boot succefully and shows decent charge.
    Note : Nokia Diagnostic Tool doens't show the full charge capacity, only voltage and current discharging, which is around 100mA, but can jump to + 200mA. Version of Diagnostic Tool is the 1.13 I think. Some on the web are talking about a new version with improved informations, but mine is still the old one, I can't understand why.
    Anyone, solution, help ?
    Thank you for reading.

    well it turns out that I experienced the same problem here:
    - have a Nokia Lumia 800, latest updates, French operator: Orange
    2 similar UNWANTED REBOOT problems I have had for the past weeks, and mostly very recently:
    - in France, it randomly reboots, apparently more especially when I travel (mostly in high speed train, but also underground or once in a big mall). I suspect it's caused by the device looking for a new BTS or losing signal, but it's not consistent. Sometimes, it just loses signal and my phone stays on.
    for this problem, I could not find any solution, similar bug, something to help. I live with it, which is quite annoying but not killing me
    - this week-end I was abroad (UK). In the Eurostar I mechanically set it to airplane mode, to prevent the battery consuming network scanning process. When arrived, I have tried to deactivate the airplane mode and, well, each time I turned it off, the phone asks me for PIN but quickly reboots before I can enter the PIN. Tried it with and without Wi-Fi, charged, plugged, entering the PIN code very quickly, without SIM card, underwater... no way.
    I should have roaming activated but I don't think that is the issue. I have tried to deactivate 'time auto-update' but that did not change. I could not modify to Edge or 3G, neither any other operator parameter because... well because you can't while in airplane mode.
    well clearly I was lucky I switched to airplane mode, otherwise it looks like I would have suffered from constant reboot... (i could use mine in Wi-Fi)
    But NOKIA, please explain/fix this !!

  • NTL World Emails on Lumia 800

    Evening All
    I have recently got a Lumia 800 for my dad for his birthday and we have been trying to set up he NTLWorld email account on it but we are having no luck. I have added all the details I know and used the NTLWorld website to fill in the bits I didn't. But it doesn't seem to like the domain and server names I fill in. Anyone have any ideas what these should be.
    Ta very much.

    Hi there
    Had the same when i first set my phone up, please try this:
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    2:  Enter email address and password ( Settings will have to be added manually from here as there is no support from virginmedia )
    3) Acount name:   Add your Name
        Email adddress:   recent:  + your email address ( Insert recent: before your email address )
        Download new content :  manually
        Download email: Every hour or anyone which you wish
        Your Name: Add your name
        Incoming email server: pop3.ntlworld.com
        User name:  recent: + your email address  ( Insert recent: before your email address )
        Password: Your email account password ( the one you use to gain access to your email )
        Outgoing ( SMTP) email server:  smtp:ntlworld.com
    Then tick the next two boxes underneth
    Then click save, go to the ntlworld icon in the main apps  list and then try to get your  emails, and of course you will  have to have a internet / wifi connection.
    Hope this helps

  • Lumia 800: Pink glow/aura on Camera

    Hi,
    Just bough the Lumia 800, 4 days ago. Been having some battery problems that I hope to see resolved with the new update I got today.
    Unfortunately I've found another problem. Now with the camera. 
    A picture is worth more then a thousand words here are two:
    photo.jpg
    photocopy.jpg
    Has you can see in this photos taken, the camera show a red glow or aura at the center affecting the entire image. This glow is captured in the pics two. This makes the camera unusable IMHO.
    I would like to know if this is a known issue that will be addressed with another firmware fix, or is indeed an hardware problem, so I need to have the phone replaced. 
    This pics where taken about an hour ago at night. I remember before the update, taking photos during the day and did not notice this issue.
    Any help would be appreciated.
    Thanks in advance,
    Nuno 
    Attachments:
    photo.JPG ‏1399 KB
    photo copy.JPG ‏1263 KB

    I recently received my Lumia 900 and I have this very same problem. A distint pink region in the centre of the photo. I have tried various settings and reducing the saturation alleviates the effect somewhat. However, I have tested the front camera and it has exactly the same problem, leading me to believe that it is a software issue. Please see the attachments which show the pictures purposely taken for the most dramatic effect. The last picture is the front facing camera.
    Attachments:
    WP_000025.jpg ‏322 KB
    WP_000032.jpg ‏391 KB
    WP_000036.jpg ‏178 KB

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