Dead Macbook Pro - what to do next?

My son bought a new SR 2.2 15" macbook pro on June 5. It was his second, as he had bought an older model 10 days before, returned it for the new version, and paid the restocking fee. He upgraded the RAM to 3 gigs, and was really happy with it until 3 or 4 days ago, when it had a kernel panic. And then another. Reading on these boards, we found out this wasn't so uncommon -- and his did happen on battery power and he has a WPA network at home and at school. I had just told him to send me his logs so we could post them when it happened again - and this time the macbook could not be restarted. PRAM and SMU resets did nothing, and it could not be booted from install disk. It basically doesn't even turn on.
What are his options? He is taking difficult computer science and electrical engineering summer school courses and really cannot afford to send it in for a week for repairs! I'm also worried because the Apple Store genius who traded in his old one for this one was very rude and unhelpful to him when he asked to make the trade, even though he was within the 14 days and willing to pay the restocking fee. He doesn't want to deal with this guy again.
What have been your experiences with this sort of thing? What is the fastest and best route to a working computer?

OK, as per your suggestions, he took out the new RAM and reinstalled the original. He then did a clean reinstall of OS X on the advice of the local genius. It worked for about 12 hours and crashed again.
The log:
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x258f39f8 : 0x128d08 (0x3cc0a4 0x258f3a1c 0x131de5 0x0)
0x258f3a38 : 0x1a4a55 (0x3d24b8 0x0 0xe 0x3d1cdc)
0x258f3b48 : 0x19aeb4 (0x258f3b60 0x0 0xa29a4d 0x0)
0x258f3bf8 : 0xdf9e1e (0x16010009 0x23ece107 0x6 0x55904830)
0x258f3dd8 : 0xdfc059 (0x23d562c8 0x3fc6088 0x258f3f08 0x0)
0x258f3f08 : 0x39b3c3 (0x23d56000 0x4604d00 0x1 0x3e7c0f4)
0x258f3f58 : 0x39a595 (0x4604d00 0x135eb4 0x0 0x3e7c0f4)
0x258f3f88 : 0x39a2cb (0x45f6e00 0x24 0x8000 0xf0b)
0x258f3fc8 : 0x19ad2c (0x45f6e00 0x0 0x19e0b5 0x3ffcc40) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPort.Atheros(230.8.5)@0xdc8000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x6a4000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5f2000
dependency: com.apple.iokit.IO80211Family(160.2)@0xa6f000
Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386
From what I've read here, this would indicate a problem with the wireless n airport, some kind of driver problem that could be fixed with a patch but hasn't yet been. Is this true?
And -- is it also true that not all SR notebooks have this issue? If he pushed for a replacement -- and he really would have to push -- would it most likely just happen again? Both his school network and his own are WPA, and the computer has crashed at both locations.

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    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
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    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
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pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • I am new to macbook pro, what is the best tutorial video to watch

    I am new to Macbook Pro, what is the best tutorial video to watch?

    There are a lot of videos to watch if you are new to Mac. Apple has got a lot of tutorials and videos in their website > http://www.apple.com/support/macbasics They will help you use OS X.
    Also, you can ask here. We will be glad to answer all your doubts about OS X and your MacBook Pro. Finally, welcome to the Mac

  • Just dropped water in my macbook pro, what to do?

    I just dropped water in my macbook pro, what do I have to do in this case? Thanks!

    aline.thiel -  Check http://support.apple.com/kb/HT3053 - MacBook Pro: How to remove or install the battery  If you cannot remove the battery then I humbly apologize for providing you information which could have caused you emotional distress when you looked up how to remove the battery and could not  find out how to do it without posting back here and asking how.  I was just taking the prudent course in trying to provide you with a way to minimize risk as fast as possible by providing a complete list of options that might be open to you given the information you initially provided us,  To avoid this in the future it helps to include full information about your MBP model when asking a question since as you can see the features of different models vary. If you can remove the battery then you should do so to remove any possibility of circuits getting powered on which could result in a short circuit and components on your computer being permanently damaged.
    Note the above article does say, "For issues with MacBook Pro models that have built-in (non-removable) batteries, you should work with an Authorized Apple Service provider or an Apple Retail Store. "  This might include a wet computer.  I will hope my colleague on this forum does not object to my posting that recommendation since you have not yet told us whether or not you cannot remove the battery and if you can then I have again provided you with excessive information.

  • I have a macbook pro. what equipment do i need to watch my computer on my flat screen tv?

    i have a macbook pro. what equipment do i need to watch my computer on my flat screen tv? thank you.

    Step 1. Peek in the back of the TV and identify what kind of inputs it has. Ideally, you'd want an HDMI socket, followed by a DVI or in worst case, analog VGA. Try to determine what's the "native resolution" of the panel.
    Step 2. Based on what you find, peruse in the Apple Store (Mac Accessories /  Cables section, if online) for the appropriate dongle/converter. One end goes to the Thunderbolt/MiniDisplay Port on the Mac, other end depending on the output to feed to the TV. Also buy the corresponding cable of the desired length.
    Step 3. Plug everything together. You have to decide whether to use display mirroring (Mac & TV show the same thing) or separate displays (each shows different stuff).
    Step 4. Based on 1 and 3, open System Preferences / Displays and adjust screen resolution(s) for optimum viewing pleasure. The Mac's display usually far exceeds the external display's max resolution capabilities, so you have to downsize as needed, if in mirroring mode.
    Step 5. Enjoy the results.
    Edit: If your TV  has HDMI input AND your MacBook Pro is a Retina, you can skip the first half of step 2. The Mac already has HDMI output port, so you just need the cable.

  • I want to transfer files  from my Macbook to my new Macbook Pro, what cable will provide fastest transfer rate ?

    I want to transfer files& software from my old macbook, to a new macbook pro., what cable will provide fastest migration speed ?

    Firewire 800 if it is present on your Macbook, otherwise Firewire 400.

  • I need to transfer settings from my Macbook to a new Macbook pro. what are the steps I need to follow?

    I need to transfer the settings (mail, safari, etc.) from my Macbook to a new Macbook pro. what are the steps I need to follow?

    Time Machine will sort that out, you got an external HD ?

  • My memory is 4gb for my macbook pro what is ram??

    My memory is 4gb for my macbook pro what is ram??

    RAM = Random Access Memory
    the 4GB you quoted is your system memory, people say get as much as you can as it attributes to the performance of your system with major impact.
    other people disagree.. 
    quote: "640K ought to be enough for anybody." - Bill Gates, 1981
    4GB is approx 4,194,304 K

  • I have a macbook pro what virus protection should i install?

    I have a macbook pro, what virus protection should I install?

    1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
    The following caveats apply to XProtect:
    It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't actually been tested by Apple (unless it comes from the Mac App Store), but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. For most practical purposes, applications recognized by Gatekeeper as signed can be considered safe.
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    It can easily be disabled or overridden by the user.
    A malware attacker could get control of a code-signing certificate under false pretenses, or could find some other way to evade Apple's controls.         
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is presumably effective against known attacks, but maybe not against unknown attacks. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
    5. Beyond XProtect, Gatekeeper, and MRT, there’s no evidence of any benefit from other automated protection against malware. The first and best line of defense is always your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
    That means, in practice, that you never use software that comes from an untrustworthy source. How do you know whether a source is trustworthy?
    Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
    A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
    Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
    Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
    Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
    7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. If you need to be able to detect Windows malware in your files, use the free software  ClamXav — nothing else.
    Why shouldn't you use commercial "anti-virus" products?
    Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
    In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
    8. ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
    ClamXav is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
    A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
    ♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
    ClamXav may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use ClamXav unless a network administrator requires you to run an anti-virus application.
    9. The greatest harm done by security software, in my opinion, is in its effect on human behavior. It does little or nothing to protect people from emerging threats, but if they get a false sense of security from it, they may feel free to do things that expose them to higher risk. Nothing can lessen the need for safe computing practices.
    10. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.

  • I want to run Quicken through Windows on my macbook pro, whats the best way to do this?

    I want to run Quicken 2012 through Windows on my macbook pro, whats the best way to do this?
    I have been looking at Parallels or VMware in order to use Windows but then I will also need to get a Windows license. Just looking for the most inexpensive way possible as this will probably be the only Windows app I run.
    Also looking at this CrossOver software which says you dont need Windows license. Anyone used this before? had success?

    CrossOver's website has a list of software it has certified as working or working with known issues - Quicken 2012 has a bronze rating meaning it runs but with enough issues that it isn't recommended. In other words, "Run away!"
    Get a copy of Windows 7 OEM from Amazon or New Egg and give it a try with VirtualBox (an open source virtualization program). If VirtualBox doesn't cut it you can always buy VMWare or Parallels.

  • HT4906 my iPhoto i can't open it on my macbook pro what is the problem?

    my iphoto i can't open it on my macbook pro what is the problem?

    There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
    - What version of iPhoto.
    - What version of the Operating System.
    - Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
    - History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
    - What steps have you tried already to solve the issue.
    - Anything unusual about your set up? Or how you use iPhoto?
    Anything else you can think of that might help someone understand the problem you have.

  • I am using OS 10.8.5 on a MacBook Pro, what version of Widows 8 should I purchase so I have an IE browser for some vendors I need to communicate who only have IE browser support?

    I am using OS 10.8.5 on a MacBook Pro, what version of Widows 8 should I purchase so I have an IE browser for some vendors I need to communicate who only have IE browser support?

    but if all you need is to use internet explore and not play 3d games then
    using bootcamp is overkill and overcomplex
    use a free virtual machine such as virtualbox https://www.virtualbox.org/
    and you'll have IE comming out of your ears in no time

  • Can't drag & click on the track pad of the macbook pro; what to do?

    can't drag & click on the track pad of the macbook pro; what to do?

    http://support.apple.com/kb/ht5209
    http://support.apple.com/kb/ht4437
    http://support.apple.com/kb/TS4215
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-Airplay-Icon-Missing. htm
    http://appletv2.com/airplay-icon-missing-ios-7/
     Cheers, Tom

  • What do I do with dead macbook pro out of waranty?

    I don't w where to take my anger. And I don't know what to do with my frustrations. It's difficult to find an email adress to someone in Apple who can help, so now I will try and post my story here to see if anyone have any suggestions.
    In october 2007 I bought a MacBook Pro 15". It ran perfectly, until it died a few years later, of course after waranty ran out. I was in the middle of exams, I lost a lot of my notes in the computercrash so I didn't have time to take it anywhere or do anything. My boyfriend took it to the local dealer and was informed that it was a dead motherboard - I already suspected it but tried everything recomended for a black screen. The computer turns on, somtimes chime, the light goes on, fan starts running, the cd spins, but totally black screen. The dealer said it was out of warenty, and I had to pay myself, so I borrowed a computer and bought a new mac as soon as I could - this time with apple care 3 years!
    Now we are in a situation where we really need a second mac so I remembered I had the dead computer lying in a drawer. I took it out and looked online, and was happy to see that this is a known problem caused by the Nvida Grafics card. So I called apple, and they told me that I was right. This problem is known and has been covered for 4 years since purchase. Apparantly an email should have been sent to everyone with a registered model, but I never recived an email - I am very sure I would have noticed since I lost an expenssive computer as a student! That covereaged, agreed by Apple and Nvida ran out for me 3 months ago. On phone support they told me I could try and contact Nvida for this problem! But I bought an Apple computer?
    Basically I have a dead computer who died from a problem Apple and Nvida aknowlged. I checked online when it died, I asked the local dealer and at that time there was notinh to do. So is it my fault I haven't looked it up since? I DID register it and what is the point if Apple don't email custumors that things have changed and there are new options?
    The Apple support in Denmark told me I had 3 options. Take it to court, try and ask Nvida (even though Apple bought the components apparantly custumors are responsible for chasing coverage of them) or I could pay for a new motherboard myself. Is that really all I can do? Is there somewhere in Apple I can take this or is court really the only way to communicate??
    Hope some can help.
    Rasmus Storm
    Denmark

    I have a simple answer for you, but you are not going to like it.
    Do Not Buy another Apple computer or any other Apple products.
    You are IMHO completely correct in that Apple should either repair all of these computer that they put the NVidia card in no matter when it fails. In fact IMHO all of these computer should of been recalled when Apple found out about the bad graphics card. Auto manufacturers can't get away with this type of thing, mainly because when a defect is discovered most people stop buying their products and they are forced to have a recall to fix what is wrong on cars already sold.
    There is nothing wrong with a PC and with most PC notebooks from any manufacturer you can get parts for them on either the used market or leftovers from when a particular model was discontinued. You can not buy major parts for Apple computers except from Apple and they do not sell them to the general public.
    Good Luck.

  • Can I upgrade MacBook Pro hard disk drive next year?

    Hi there!  I'm new to the Apple Support Communities! 
    I am going to buy a new 13" MacBook Pro, 2.5GHz.  I am going to buy the base model, with a 500GB 5400 RPM hard disk drive.  Right now, I can't afford a 256GB solid-state drive, but I'll have enough for one by later next year.  So, I will have done some stuff on my Mac by the time I can upgrade it. I know how to install the drive itself, but how do I transfer my information?
    Here are the issues:
    1) I don't know how I would make it so I could boot from an external USB. 
    2) And I don't know how to get all my personal information from one drive to the other. 
    For "2", I think I could back up my Mac to a hard drive with Time Machine, and then restore from a backup.  But Time Machine couldn't back up the whole OS, right?  And what would the procedure be anyway?  Just turn it on when I'm done the upgrade?
    If someone who has done this before could provide step-by-step instructions, I would really appreciate it!
    Thanks,
    Solid-State Me 

    Yes you can replace the hard drive at any time.  Purchase a replacement drive from any store you like - newegg or mcetech are good stores (among many others) - and when you purchase the new drive, also purchase a drive enclosure.  Then download a program called "super duper" and follow the instructions to use that software.  When your drive arrives, put the new drive in the enclosure, plug it in to your computer and run "super duper" with the option to "make the drive bootable" and let it finish.  What it's doing is copying your drive onto the new drive.  Once the copy is finished, you can shut down your computer, remove the drive, install the new one, and put the original drive into the enclosure.  Now you have an external hard drive that is repurposed instead of throwing it away.  Keep that drive intact for a few weeks without erasing or adding data to be sure you are happy with the new drive and how it performs.  After that, use the drive to store files, backup the internal, transfer stuff, whatever.

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