Dead or stuck pixel

Hello,
I'm new to the forum here having recently converted. I've done a search or 2 on this issue but found nothing of note. I have one dead pixel(well its green or white sometimes) in the middle of the screen and its very annoying. I've read through all the support pages and found the usual pixel anomalies page explaing all about it.
But It only mentions LCD's. There's no mention of LED screen, so would I be right in saying that there is no material specifying the restrictions of this and it would be considered a fault?

Vermelho88 wrote:
But what I mean is, they have no policy for LED screens stated yet so therefore its just plain faulty, as in "not as described" so wouldn't they have to replace it straight away?
It's still an LCD display. The Al MacBook displays use LED (as opposed to fluorescent) backlighting. A dead/stuck pixel is still an LCD malfunction. One dead pixel is considered normal. If it weren't the cost to the manufacturer would be considerably more in terms of rejected parts and warranty returns.

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Screen has a Dead or Stuck Pixel ! (Pavilion DV6 3158ca)

I have recently noticed a dead or stuck pixel on the top left area of my laptop screen, it shows a white dot, when a white or bright background is being viewed. If the background is black the dot isnt visible. Im sure its a dead or stuck pixel, I have tried a few pixel fixing softwares, no help!
I still have 4 months left on my HP warranty, but I have read they wont change it unless there are 4 or 5 dead pixels! Anyone had any experience with this, or any ideas? It totally sucks to have a good working computer and a white dot which keeps grabbing my eyes attention.
HELP!!!!!!!

What is the size ???
A pixel is the size of a pin point.
If you see a dot that is larger than that it could be press marks.
Press marks come from the keyboard, palm rest, mouse buttons and sometimes from the LCD lid.
Does the dot line up with any of these???
Let us know.
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Dead or Stuck pixels on brand new iTouch?

I just bought my first Apple iPod Touch two days ago and i just now noticed a dead or stuck pixel on my screen. Its right smack dab in the center of the screen and can get pretty annoying when im watching a video or when im looking at photos. In addition to that you could say that im OCDish about my stuff in the way that one dead pixel is going to annoy the crap out of me. I wanted to know if i took the itouch back to the apple store would they give me a new one or fix it for me? This dead pixel is going to kill me. I mean stuck pixel. Im pretty sure its not a scratch cuz when i ran a stuck pixel finding online app the pixel would change colors when on a certain color. Anyways any help would be great thanks anyway.

Thanks. I will probably just head over there when my dad gets home so he can take me.

What is apples policy on dead or stuck pixels on the iphone 5 ?

what is apples policy on dead or stuck pixels on the iphone 5 ?.

asif cain wrote:
thanks for your reply, i have 2 iphones with a dead or stuck pixel, is it a common problem ?.a friend of mine had his exchanged for 1 deea/stuck pixel
I don't know about steve---but I've owned 8 iPhones (5 for me and 3 for my wife) starting with the 3G and ending with my current iPhone 5 and none of them had a display problem of any kind.
Several of my family members also have iPhones--about 10 more, I'd guess, and none of them have a stuck pixel, either.
If I had received a display with a stuck pixel I would have definitely returned it immediately.

Dead or stuck pixel after 24 hours!

i recieved my iPad 2 yesterday from fedex and i looked at the backround and i noticed a tiny pixel that was stuck or dead what can i do?

Vermelho88 wrote:
But what I mean is, they have no policy for LED screens stated yet so therefore its just plain faulty, as in "not as described" so wouldn't they have to replace it straight away?
It's still an LCD display. The Al MacBook displays use LED (as opposed to fluorescent) backlighting. A dead/stuck pixel is still an LCD malfunction. One dead pixel is considered normal. If it weren't the cost to the manufacturer would be considerably more in terms of rejected parts and warranty returns.

Dead or stuck pixels?

Hi
I got my MBP a week ago and I didn't notice anything worng with it, except for the known things like "whine" and "heat", but I'm OK with that.
Today I noticed a display issue, something like a dead pixel or whatever It might be called. I could have been there before, but I'm pretty sure I would have noticed it as I can see it pretty clearly now when browsing the net.
I ran a pixel checker and saw another one, the same appearance! But a bit further away so I don't notice it when surfing.
I have an external TFT monitor which also has one of these, the same kind. I Googled a bit now but I'm not sure if it's a stuck or a dead pixel. Stuck pixels seem to be fixable with some flashing movies, if you're lucky, but shouldn't be used too much as they might cause new stuck pixels (?).
Anyway, I read DEAD pixels are black. My pixels are not black, but they aren't of the same color all the time. Depending on the angle I view them from, they "blink"/change color from red,green,blue, they aren't the same all the time.
Do I have stuck or dead pixels?
Thanks!
edit: But it looks like a black little spot when I look at it straight in front with a, say, red, green or blue background behind it. I mean that there isn't any idea to run the pixel fixer if I know that they are dead.

You, know, I think I just fixed it :P
I read a lot on different sites just what you wrote here, but I wanted to make sure I had stuck and not dead pixels!
Anyway, I ran the little movie file which flashed colors and then I just rubbed the spot with my finger... they both disappeared! Took less than 10 seconds! Using both the methods at the same time did the trick for me (in the short time I tried it anyway!)
Would be pretty cool if my "dead" pixel on my external monitor disappeared also... Hehe, I've lived with that one over a year
Thanks for the fast reply!

Dead or stuck pixel. well I got one

It ***** it is right in the middle it looks grey more than black or anything . I read some stuff but cant really figure out if there is anything to do about it. Does anyone know of anything to fix this? thanks

Some people have success gently rubbing the area around the pixel, others find running unstick_pixels.MP4 (1.5MB) for a few hours over the area can 'unstick' them ...
If it's black (dead) then you're unlikely to get it back, if it's a primary color (stuck) then it might kick back in.
If it's grey ... it could be discoloring in the LCD screen layer and not the pixel layer ?

MacBook Pro retina dead/stuck pixel

Hi this morning I turnd on my mac. And when watching a video, that had a dark background I noticed a white dot on the screen. I tried to clean it but it did not move. I did a bit of research and have come to think this is a dead or stuck Pixel. It shows on dark backgrounds, and shows up as a little dark dot on white background. If you look at it for a magnifying glass you can see the colours within the pixels. Is it stuck? I've seen some videos online that apparently fix dead pixels. and programs that is JFixit. Do these work? My one year warranty has just run out so if I have to go to apple, I will have to get AppleCare. how much is this cost for my mbpr if I have o get it.
Any helped be appreciated. This appears to be a common problem on MacBook Pro Ratners. So some more publicity about it would be good. Any help would be appreciated thank you very much.

Hey.. I had the same problem with my Macbook pro Retina 15. On discovering the same spot on my screen, i rushed to the apple store from where i bought this macbook. They seeing my problem immediately took my macbook for LCD replacement and asked me come after 15 working days> But after 2-3 days they gave me a call that this cannot be replaced since they are not getting permission and the required part from the apple. So i called on the apple customer care and registered my complained. Firstly they even said that this is the first time they are ecountering such problem n asked me to keep my mac with me n observe whether this SPOT increases in future or not, and only if it did, they will replace it. I strongly opposed this coz i have spent 150K for my machine and therefore i will except no less than a new machine.
After hours of discussions with the head of the techinical team and the US team, and after 7 days approx, they decided to give my machine green signal for LCD replacement, and also asked the service centre to get it done ASAP and also supplied the req. part.
n today, my machine is working perfectly fine and has no probs with the display.
I would suggest you to take same and immediate action abt this and donnot except anything less that a perfectly working machine.
All the Best !! (y)

Dead/Stuck Pixel!

I've always loved Apple's products, and admired that their quality was superior to any other computer manufacturer. What taints this is the fact that my brand new iMac (20") has a dead or stuck pixel in its display. I think it's stuck, because it does not appear with a red background, but does show on any other color. I just called the Apple store near my house and they said that AppleCare does not cover a single pixel. Is there any way to "unstick" a pixel, or is it stuck for good?
Oh, I've tried the video with the flashing colors, but it hasn't worked so far...

There are two ways a pixel can be bad.
(1) It can be stuck on, or
(2) It can be stuck off.
It is the first kind that can sometimes be fixed by pressure or rubbing or flashing colors. The second kind is dead forever.
The way to tell these apart is simple. Put something that is solid white under the bad pixel. If you see the bad pixel against the white background, then you have a pixel that is stuck off.
Put something solid black under the bad pixel. If you can see the bad pixel against black, then you have a pixel that is stuck on.
Remember that each pixel really consists of three color dots, one red, one green, and one blue, and it is usually just one of those dots that is bad. You can figure out which by trying the pixel on solid red, blue, and green backgrounds.
Suppose, for example, you've got a green subpixel that is stuck off. Then what you'll see against various colors is this:
white: you'll see a dark spot
black: looks fine
red: looks fine
blue: looks fine
green: you'll see a dark spot
Suppose you had a green subpixel stuck on. Then this is what you'd see when checking against the various backgrounds:
white: looks fine
black: you'll see a green spot
red: you'll see a spot
blue: you'll see a spot
green: looks fine
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Dead / Stuck Pixels MBA

Hi everyone,
Just got a brand new MBA from JB Hi Fi. Much to my disappoinment the moment I turned it on there were a clump of dead or stuck pixels just to the right of the middle of my screen. Now I'm no expert on the size of a single pixel, but this is certianly noticable and may indeed be more than one together.
I took my MBA back to JBs and they currently hold it there. They told me that they had to wait until Monday morning to call Apple to see if I can get a replacement.
In the meantime, can anyone tell me the chances of getting a new MBA? I haven't even had it for 24 hours! Repair work is not an option for me because last time I had an Apple laptop repaired it came back all scratched up. Besides, surely since it was defective out of the box it can warrant replacement.
Has anyone experienced pixel problems like this? How did you go with Apple?
What steps should I be taking right now?
Thanks I really appreciate any and all comments on this. I'm really quite anrgy that this has happened!
Ed.

I have had the same thing occur to me in the past with an Apple laptop (note: it occurs with all laptops since they use common components)... With my bad luck, it has occured to me twice now -- with both a new (within the return period), and another time almost a year later within the AppleCare period. The first one was a dead pixel, but I had another defect also with the case. Both times, I was fortunate they helped me out, and I will explain my situation below.
I would think that if it is brand new, you should return it and demand a new replacement computer (or all of your money back). You should not have to get it "repaired" which essentially makes it a "refurbished" computer. Even if it is only one or a few pixels, it should not do this within 24 hrs.
Now if it were outside the return period (such as more than 14 days), you may have a more difficult time. There apparently is an acceptable number of pixels allowed, but this all depends on the circumstances. I had a stuck bright red pixel almost dead center and some grey areas elsewhere... not good at all, and especially when showing my work to clients. I had it replaced under AppleCare.
I hope this helps you out, and I would also call up Apple and let them know. If you are not satisfied with the vendor, you might be able to work something out with Apple directly. Good luck.

Have I got dead / stuck pixels, or . . ?

Searching here for "dead or stuck pixels" gave me a little info, but no real match for my new situation.
Suddenly I've got 2 "bits of dust" towards the lower right corner of my 24" display. They're different sizes ( the smaller close to a pin-head ) and the slightly larger one is a much darker shade of grey.
Reading one of my search-result threads, I learned that a screen-shot doesn't capture them because it's not "coming from the video-card" & is therefore more likely a "problem" within the display.
They look like pieces of grit , is it even possible for a foreign particle to "ride in on a CD" and end up visible within the display ?
I'm sure that's doubtful, but I don't know much beyond what they "look like".
Oy !
-=TIA=-
~~~=Dave

sorry for the double-posting, but part of the original keeps getting left out ( quite strange )
The missing 2nd "paragraph" is : >
Suddenly I've got 2 "bits of dust" towards the lower right corner of my 24" display. They're different sizes ( the smaller close to a pin-head ) and the slightly larger one is a much darker shade of grey.
let's see if this works ( can I delete one of these two ? )

X220 with backlight leak and stuck pixel

I just ordered x220 from lenovo. I recived the box yesterday and found my new thinkpad had many backlight leak and 1 stuck pixel at the center. I am very disappoint with it. Can I return it, change to new one or send to lenovo sevice center in thailand to change my IPS display.
I ordered it on 5/26/11. My friend in USA passed it to me on 6/6/11 then I recieved package in Thailand on 6/10/11.
This is my backlight leak.
http://imageshack.us/photo/my-images/840/img0056yz.jpg/
Unfortunately I can not take stuck pixel image.
I hope lenovo will help me fix this problem.
Thank you.

welcome to the forum!
the current policy is that a display must have three or more dead or stuck pixels to be considered defective.   one is simply not enough.
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-69856
regarding the backlight bleed, it looks normal to me for an LED notebook panel.   i could create a condition where even $5000 IPS graphics displays show some sort of backlight bleed on a black background with brightness at full power.   no display is perfect in this regard.   my X220 IPS panel has a slight amount of bleed under the right conditions but is only noticable 1% of the time.
if this is unsatisfactory, you may try contacting lenovo support in thailand at 1-800-060-066 or 66 2273 4088 between 8AM and 5PM monday-friday.   however, please note that they will likely refer to the same pixel policy above.   whether or not they will make an acception due to the location of the stuck pixel is up to them.
also, i've removed your second account "eldonler" as we don't allow members to have more than one login per our community participation rules.   thanks for understanding.
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IPod stuck pixel problems

Bought a new video iPod at my local Apple store, got home and notcied it had several stuck pixels (white glowing dots- mostly noticable against a black background and in a darker environment). Took it back to the Apple store, the genius tried to give me a line about how the screen "takes a while to burn in". What?? once he realized I was not an idiot, he agreed to exchange it sans the restocking fee.... You guessed it, the replacement has the same problem I am sick and tired of this issue with LCD screens. It is unacceptable for retailers to sell defective screens and claim that they are "normal". There is no clear definitive standard for this pixel problem, and I have had it. Went through 3 PSPs as well and returned them all before finally giving up. I am taking this iPod back, and telling them it is unacceptable. They can open as many as it takes to get me a defect-free screen, or they can refund my money and I'll look elsewhere. It is unbelievable that a company can sell a product meant for viewing video on a 2.5 inch screen and can claim thta glowing white dots are "normal pixel anomalies". My 42 inch plasma doesn't have a single dead or stuck pixel, and I expect the same on all my electronics with an LCD or pixel based screen.

Have you tried the Pixel Fixer for iPhone?
I know if you do a Google Search for it there will be an App for the iPhone that will test and attempt to fix stuck pixels.
Otherwise you may wish to follow the basic article below for iPod Touch Hardware, and then make an appointment at local Apple retail for assistance or contact iPod Touch Support.
How to verify iPod touch hardware is working correctly
http://support.apple.com/kb/HT1575

Stuck Pixel on my 3g iphone what do i do

i have noticed a stuck pixel on my screen and it is bothering me what do i do

umm, well is this just one pixel or a block of pixels? im sure if you have a lot of dead or stuck pixels they would exchange it for you, ive heard of people getting replacements for 2 dead pixels, so if i were you and it bothers you that much make an appointment with the genius bar at your local store and ask for a replacement, ill be doing the same except i have dust under my screen.

Macbook pro retina dead/stuck pixel and warranty question

So here's the situation. A couple of weeks ago I brought my macbook pro 15'' retina into the apple store because the speakers were buzzing sometimes. It wasn't a huge problem, but my 1-year warranty was about to expire so I figured I'd bring it it to get fixed.
About a week later, I went to pick it up and I brought it back home. I tried out the speakers (it was too loud to hear them in the store), and the problem was still there. It wasn't worth complaning and bringing it back because I usually use external speakers anyway, so I figured I'd just live with it.
But about a week later I noticed there is a dead/stuck pixel on my screen. It shows up white against a black background, but is also detectable against a white background. I can also faintly see a mark there when the display is turned off so I have a feeling it was caused by physical damage. I want to bring it in to get it fixed but my warranty is now 2-3 weeks expired. There is a 90-day guarantee on the speaker "repair" I had done, but obviously that is not directly related to the screen.
I realize it's hard to believe screen issues would arise from a speaker repair. However, I think it is at least possible that they damaged the screen when they took the computer apart. I've had this computer for a year without any issues; I definitely would have noticed the pixel had it been there before--I do alot of programming with a black background. It's quite a coincidence that I first notice a problem right after I bring it in to apple.
Do you think I can bring it in and get it repaired? Should I call AppleCare? Also, if they deny me the repair, is it too late to extend AppleCare for another year? Thanks!
(the display is Samsung, for those who are wondering)

We are just users such as you so our opinions don't really matter. Do bring the MBP in to the store and have a talk with a decision maker. Sometimes good things happen but don't expect that to be the case.
Regarding Apple care, you are too late. It must be purchased prior to the expiration of the one year warranty.
Ciao.

Dead or stuck pixel

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