Dead Pixel Found in iPad2, engraved, 64GB, white, wi-fi only model

Hi. I received my iPad2 last thursday (April 28th). Today while playing, I noticed a dead pixel. Where I live, we don't have Apple stores (I had to order it to ship to the US, and then a relative sent it to me). It is engraved, so what should I do? I'm incredibly angry. After saving so much and waiting for so long to have it in my hands, now I have to ship it again and wait for another month?!

You're not near an Apple store, so what did you expect you'd have to do?
While it's frustrating to receive a product that has a flaw, I'm not sure what you expect us users on this forum to do for you.
You have two options: 1) keep the iPad with it's dead pixel
2) send it back to the US and see if it will be replaced.

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Dead pixel on my iPod Touch3g 64GB (still under warranty)

i read through the manual,and googled a lot ran some color changing test which said will fix it, but still i got a dead pixel (one single dot on left side of screen, its more prominent in a black background ) will Apple change/replace/repair/refuse my iPod ?

Ok, so i called up the store today,they asked me to contact the service center,the guy from service center said that they will look into it and if its not a water damage they will replace the lcd.(would take 6days) So i want to remove my data from my iPod Touch without deleting the data from my laptop iTunes. and i will also like to unlink my Apple id from iPod touch only(not the iTunes in computer) before i give it for repair. Will restoring it with iTunes help? or is there a different process? (and does restore requires internet?)

Pulsating 'dead' pixel and electricity usage

Hello,
Anyone knows the electricy usage in Watts for this new apple cinema display? I'm particularly interested to find out to max usage .e.g when it's charging macbook pro and off w/o charging.
On the second thought, I just got my display yesterday. I got a unit that has multiple (> 7) pulsating dead pixel. This is quite interesting, as a dead pixel usually either stays black or white or a specific color. In the first unit, I notice that a dead pixel stays for 2-3 seconds, gone then comes again.
The second unit has the same issue but less in quantity, so I got it. Anyone knows about this 'pusalting' dead pixel? couldn't find in search.
Lastly, are there difference manucfaturer of the display? The MBP has Chi Mei and LG.

Power usage can be found here:
http://www.apple.com/displays/specs.html
212 Watts while charging a MacBook Pro.
I have never seen pulsating pixels on mine. I only have one single red stuck pixel and that's it.
No idea about the display manufacturer.

Dead pixel on MacBook Pro?

I'm getting really upset about this. I bought a 13" MacBook Pro w/ Retina about three or four months ago. Now I have dead pixels. The guiness at the Apple Store informed me that one or two dead pixels was within the quality control standards. He then proceeded to let me know that he could replace my screen, but there may or may not be more dead pixels on that screen and eventually they would cut me off because it meets Apple's "standards."
So I guess I actually have a few questions:
Is this a problem with all Mac displays? Or is this specific to the Retina display?
Should I get it fixed now, or wait for more and more pixels to die?
Are there any "at home" remedies? (Other than massaging the screen, because I already tried that)
I know Apple will replace products, but would they let me exchange it for a Pro without Retina if this is a retina specific problem?
This may all sound petty, but this computer was extremely expensive and I'm really not happy about this issue.

1) All displays. Retina display is no different in terms of composition, it simply has a higher pixel density. It is still an LCD display. Perhaps the fact that more pixels are being crammed into the same surface area would raise the probability of a pixel failure. But, it would be safe to say, no.
2) Now. This is an anomoly, not a major issue. There would be no advantage in my opinion to wait. See below for Apple's 'standards' regarding dead pixels.
3) Not applicable / No. Apple's warranty only covers your model. There is no exchange program. They will service your display free of charge within the one year warranty period. During this period, you can opt at any time for an extended warranty (Applecare), which would extend hardware coverage for two subsequent years.
4) Not petty, extremely legitimate. Expensive machine that should work as intended. This is why Apple's warranty coverage is more extensive than any other major CPU manufacturor. You are paying for a top of the line product, and the servicing needs to be commensurate with the price.
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Dead Pixel on brand new MBP

Hi to all. I just bought my MBP 17" 2.8GHZ no less than a week ago. I love it...except 3 days into using it I discovered a dead pixel! Not just on the side...but in the middle of the screen.
Called the Apple store and they said I have to make an appointment to have the Geniuses look at it to verify that its a dead pixel. I mean I think one can know if the pixel is dead or not.
Anyways, I custom ordered the 7200 RPM HD, so they can't replace it in the store. If they said they had to open it up and replace the screen...is it going to hurt any of the internals or wires? The dead pixel bugs the crap out of me...but I want to make sure that it wont cause more harm by having them replace a screen, as this has to last me a long time.
Thanks.

Had the same problem. I just called up, explained the problem, they sent me a shipping label, and I sent it back and had a new one inside of a week. New one has no dead pixels that I can tell... yet. Only had it for 2 days. The previous one had a bright red pixel that was so annoying since I restore photos or sit in the terminal with a black background all day.

White IPAD2 64 3G - White dot underneath Screen, Dead pixel

Hi,
I am residing in Stockholm,Sweden. i bought my ipad2 the day it was released here on march 25th.
3 days back, i noticed a dead pixel, which was visible while using safari. i have downloaded the pixfix app to confirm the dead pixel. the pixifix conducts few tests by changing the colors and the dead pixel was visible as black.
how ever, i switched off the ipad and to my astonishment, i can see a small white dust/mark underneath the glass with no visible scratches or anything. since i take care of my IPAD very well.
i had the same problem with my first generation ipad after few months which apple replaced it.
since then, i called apple in stockholm, and they directed me to go to Digitall Inn their premium reseller/support. this is the place I bought my ipad2. i went in there and the support guy(daniel) try arguing that it is not a dead pixel instead scratch. and he had no answer when i showed him the white dust/mark. he said one of their technicians will analyze and get back. this was happening last saturday.
its been two days since they never updated/called me, i called up digital inn and i was told that, they will take a photograph of the issues and send to apple. it will take 3 more days to get an udpate from apple. and he also offered me to take the ipad2 back or keep it in store. i told them i need a solution to this and till then they can keep it.
i am seriously surprised by the kind of support i am getting from digital inn. i have invested a lot in this device, and when it is defective, i dont understand the kind of support i am getting from this premium resller
Dear Apple support,
please help me to resolve this issue of ipad2.
Subramoniam AB

Yesterday afternoon at 1.01 pm, got a call from the technician at digital inn, and he told me that apple had indeed sent a new ipad for me and i could go there to collect it.
well, i was thrilled by the sudden turnarround of events and i rushed from my place of work to get it.
so finally a brand new one, i beilive no refurbished stuff. bought a belkin verve folio from webhallen which is next to digitall inn in stockholm.
so glad that, go every thing fast rather than after 2-3 weeks.
hi thenextbutton.
in stockholm, sweden, they dont have any apple stores but we have to go through thier premium resellers who has stores similar to apple store. hence for any issues, we are left with no choice but work with these folks. digitall inn is one of thier premium reseller.

White dot (not dead pixel) on external LCD monitor.

Hi all,
I recently noticed a strange situation. I've owned a MacBook Pro 13" since October, and usually run it with an external Samsung T260 LCD monitor by MiniDP to DVI. I run the monitor at its full resolution of 1920x1200.
When I arrange the monitors so that the Samsung is on top of my MBP, there is a white dot about the size of a pixel approximately 3 inches from the left and 1/2 inch from the bottom of the screen. I thought it was a dead pixel, but when I move the external monitor to be on the left of the MBP, the white dot moves to 3 inches from the top and 1/2 inch from the right.
* The white dot does not appear when I arrange the monitors in any other configuration.
* The white dot appears when using MiniDP to VGA adapter as well.
* When I zoom using the modifer key+scroll method, the white dot grows bigger.
I've tried using the JScreenFix applet, but as I said, it doesn't look like a dead pixel.
Can anyone offer any other suggestions, that may involved poking around in the Video RAM space?
Thanks,
-Tony

Hi all,
Just returning to provide more information:
While playing around with my screen layouts, I found that the white dot is actually part of the menu bar graphic. I arranged my monitors and captured the screen to show the placement of the dot.
http://picasaweb.google.com/tonychung.ca/SonicTheme#5423207200689428946
I hope Apple is able to fix this in the next SW update.
Cheers,
-Tony

White Specs and 1 Dead Pixel

Hi everyone,
I'm not sure if anyone else is experiencing this but I have a week 36 iPod, without any of the audio or negative black issues but instead with tiny white specs that appear and disappear when I move the iPod in different angles. These white specs can only be seen on a black background and there are so many of them that I couldnt even count them. They also appear to be randomly appearing so they are very difficult to count.
The one dead pixel is to the right of the screen and is green. I am not too fussed about this but I wondered if any of you have the same issue?
I have looked at my iPod video and I do not seem to have the same white spec issues.
Here are some screens of my iPod touch video quality:
http://www.innov8design.com/images/screen1.jpg
http://www.innov8design.com/images/screen2.jpg

I have the same issue as you do. I think the technical word for this problem is a stuck pixel. In my case they are green and white and lots of them. Turn your brightness to full and then test you screen with a black background, and while you are at it show it also to a genius. I am sure they would replace it, please let us know how things went.

I've got a dead pixel (white) in the middle of my Macbook-pro retina display.

I've got a dead pixel (white) in the middle of my Macbook-pro retina display, what to do?
Just bought it a a month ago, and it's really anoying me!
Harmen

Take it back in and gently but firmly try to persuade a senior supervisor to authorize a replacement. Had it been stuck on black, would have been easier on the persuasion, but you may get lucky.

There is a small white light in the retina display on my ipad 3. Is this a dead pixel/light leak and how do I fix it? (Located at the bottom left side between home button and left corner)

There is a small white light in the retina display on my ipad 3. Is this a dead pixel/light leak and how do I fix it? (Located at the bottom left side between home button and left corner)

Maybe this will show up better in green.

A White Dead Pixel

My almost a month old retina macbook pro has a single white dead or stuck pixel on right top side of screen. It is very noticeable during movies and photoshop. What is apple policy on a single dead pixel. Is white dead or stuck pixel? My old non retina MBP had black dead pixel. Any advice would be great. I am from nepal it may take few weeks to get it replaced even if it is replace in the first place. So i want to know single dead pixel on 3 and half week macbook pro is worth sending to have it checked for possible replacement thanks in advance.

yes i think you should do it sand it for a replacement ,because its the screen it may get worse in do time ,the best this is to sand it back for a replacement screen ,its best to be save then sorry ,and you should do back up to just in case you never no they may do full resat there on it

MacBook Pro w/Retina has moving dead pixel (white)

I recently purchased a MacBook Pro w/Retina and have an annoying issue that comes up from time to time. Once in a while a bright white pixel will appear in the middle of the screen. It stays put while it is there and I can drag screens around and nothing changes but then suddenly it will go away. After awhile it will popup in a new location and the same thing will happen. Any ideas what this might be? Is it an issue with my screen?

Anyone reading in 2013/2014 running Mavericks (and worth a try with earlier OS) and having this issue on an external display, I wrote about the deceptively simple solution here: http://forums.macworld.com/index.php?/topic/153791-dead-pixel-or-something-else/
Basically, in display preferences try moving the menu bar (that small white rectangle on the arrangement screen back and forth...that's it.

I have found a dead pixel

i recently found a dead pixel on my macbook pro i was wondering if repair is covered under ap

Call them & ask!

Camileo S10 - White Dead Pixel in HD modes

I purchased an S10 yesterday and have noticed a massive problem. When I shoot in any HD mode there is a dead (white) pixel that floats over the footage mid screen.
I would like clarification on this issue as quickly as possible otherwise it's back to the shop for a other camera?
Many Thanks...

Hi
Do you have this white pixel only on the monitor or on the recorded videos?
The LCD displays could have 1 or 2 dead pixels. Thats normal.
But if you have this dead pixel on the recorded videos you should contact the nearest authorized service provider. It seems that there is something wrong with the picture sensor

Dead pixel surrounded by white spots

I have had my Powerbook G4 for about 3 months and have noticed a dead black pixel in the lower, center portion of the screen. I believe this deadpixel is abnormal because a cluster of white light surrounds it making the area appear larger than just the dead pixel (the white cluster is most apparent under greens, blues, dark colours). The white spot surrounding the dead pixel appears to be increasing in intensity and size.
Does anyone familiar with this problem? Could the dead pixel be affecting the pixels surrounding it? Will Apple replace my screen?
Denise.
Powerbook G4 Mac OS X (10.3)

Hi Denise & Welcome to Apple Discussions --
Take a look at the following Apple Kbase article, if you haven't already: http://docs.info.apple.com/article.html?artnum=22194
You also might find this web page to be of interest: http://forum.notebookreview.com/showthread.php?t=11976
Sometimes, you can get rid of dead pixels by very, very gently massaging the are of the dead pixel with your thumb -- this doesn't always work, of course and you need to rub very, very gently.
Bottom line: if you're unhappy with how the screen looks because of the dead pixel(s), you need to take it in to have Apple look at it to determine what can be done. No one on here can make that call or can accurately predict what Apple will say.
Good luck.
-- JDee
PS You may have heard that some PowerBooks suffered from a known problem of faint white spots in the display, see http://docs.info.apple.com/article.html?artnum=86632 But, as you can see, this issue was with PowerBooks produced a while back (and at least 2 or 3 revisions ago, and to the best of my knowledge the problem has been resolved.

Dead Pixel Found in iPad2, engraved, 64GB, white, wi-fi only model

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